ITunes doesn't recognize internet connection

Oh the joys of change...
I recently switched over from dial-up to DSL (just become available in my area), and am utilizing a wireless modem. Safari and Mail communicate fine with the world-wide-web, but neither iTunes nor Software Update seem to be able to [iTunes says "accessing music store" with the spinner-line going for minutes/hours, and SU says "A networking error has occured: timed out (-1001). Make sure you can connect to the internet, then try again"].
NOTE: I have this problem both wired and wirelessly. Any help would be much appreciated!!
Eric

When you moved to DSL, did the provider install any
new software on your system, or give you software you
installed yourself?
No, there was no software installed by me or them (and as far as I know there is none available) on my computer.
If you go into your "Network Utility" do you see any
Send Errors?
Where is my "Network Utility"? Thanks...
Eric
ibook g4   Mac OS X (10.3.9)  

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