Itunes doesn't recognize iphone 4 after ios 5 update

I updated my iphone to iOS 5 last week realized that when I connect it to my computer itunes doesn't recognize the phone now. i've tried restarting both the phone and my macbook. I tried reinstalling itunes. I can't restore the iphone because I cannot get the phone connected to itunes. Any ideas?

Put unit in Recovery or DFU mode and restore.
http://support.apple.com/kb/ht1808
Basic troubleshooting steps
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Itunes doesn't recognize iphone after last update

HELP!!!!!!!!!!!
last week i updated last version of itunes, after that itunes won't recognize iphone, doesnt charge, i dont see iphone connected, cant transfer or delete music.....this is a pain in the a**.... i love this phone but this is my second one and i keep having problems....i have more problems with it but this is the urgent one one....can anybody help me please?????????????? oh, and i have windows (does it make any difference?)

Hello again, GiannisFromAthens.
At this point, considering that the primary issue is with getting the Windows update resolved, we need to get that taken care of first. To do so you may need to consult Microsoft, or whoever supports the installation of Windows on your computer, for more troubleshooting to resolve it.
Once that is resolved, if you are still experiencing the issue, you may find better information by using another of Apple's Support resources at https://expresslane.apple.com/GetProductGroupList.action for a more hands on response.
Cheers,
Pedro D.

Itunes doesn't recognize iphone sim card after installing io5

I sent hours trying to upgrade my Iphone 3gs to io5 and now Itunes doesn't recognize the phone sim card, I only have a message saying 'There is no sim card in the Iphone you are trying to activate'. Iphone is no longer under warranty, so I don't know what to do if doesn't work any more.
Any advice very welcome Thank you!

Same problem with my 3GS :
Impossible to activate IOS 5 because itunes say "sorry there is no sim inside"...
I tried everything and the problem is found on many forum. many people can not activate their iPhone after installing the update.

Updated iPhone - connect to iTunes icon frozen on screen- iTunes doesn't recognize iphone

Updated iPhone - connect to iTunes icon frozen on screen- iTunes doesn't recognize iphone

Try pressing the sleep/wake button and home button simultaneously until the Apple logo appears. If that doesn't work, then try this http://support.apple.com/kb/TS1538

Failure to backup while updating 3GS to iOS5 - now iTunes doesn't recognize iPhone!

Hi, I'm trying to update my 3GS to iOS5. Working on a brand-new Macbook Pro with Lion 10.7.2. Made sure I had the newest iTunes (10.5), synced my phone, transferre purchases to the computer, backed up manually for good measure. Downloaded the iOS5 update with no problem, and started the update process. Seemed to be going slowly but surely through the "backup" step of the update process. I left for five or ten minutes, and came back to a possible disaster:
- computer had gone to sleep (guess I could have changed preferences, but I assumed that the update-in-progress would keep the computer awake)
- iPhone screen shows the "plug USB into iTunes" graphic
- when I woke up the computer, it showed an error message - upgrade failed. I'm pasting the text from the iPhone Updater Log below... it ends with "Restore Error 2009."
- iPhone no longer shows up as a device in iTunes (or iPhoto). Tried closing and opening iTunes, disconnecting and reconnecting iPhone from USB port, and moving to second USB port. None of these worked. iPhone screen continues to display the "connect USB to iTunes" graphic. I found some relevant lines in the "all messages" log - pasting those below too.)
Anything I can do, short of bring both computer and phone to the Apple Store? (The phone is past warranty but I have AppleCare for the new computer)
Does the failure to back up mean that there is no previous backup I can get to? Any way to check if there's a working backup on the computer without it recognizing the iPhone?
All my apps, contacts, calendar items, music and photos are on my computer, so at least it seems that my data is not all lost. But the phone-to-computer connection doesn't seem to be coming back. Wonder if restarting computer could get it to recognize iPhone, but afraid of doing any more damage.
Any help appreciated! Thanks,
Adam
From "all messages" log:
10/16/11 6:54:58.000 PM kernel: USBF:          69557.492          [0xffffff8014034400] The IOUSBFamily is having trouble enumerating a USB device that has been plugged in. It will keep retrying. (Port 2 of Hub at 0xfd100000)
10/16/11 6:55:03.000 PM kernel: USBF:          69563.461          AppleUSBEHCI[0xffffff8013f3d000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)
10/16/11 6:55:09.000 PM kernel: USBF:          69569.465          AppleUSBEHCI[0xffffff8013f3d000]::Found a transaction which hasn't moved in 5 seconds on bus 0xfd, timing out! (Addr: 0, EP: 0)
10/16/11 6:55:10.000 PM kernel: USBF:          69569.498          [0xffffff8014034400] The IOUSBFamily gave up enumerating a USB device after 10 retries. (Port 2 of Hub at 0xfd100000)
10/16/11 6:55:10.000 PM kernel: USBF:          69569.498          [0xffffff8014034400] The IOUSBFamily was not able to enumerate a device.
iPhone Updater Log:
2011-10-16 18:42:14.000 iTunes[504:307]: restore library built Sep 2 2011 at 02:05:53
2011-10-16 18:42:14.000 iTunes[504:307]: iTunes: iTunes 10.5
2011-10-16 18:42:15.000 iTunes[504:307]: iTunes: Current software version: 8L1
2011-10-16 18:42:15.000 iTunes[504:307]: iTunes: Software payload version: 9A334
2011-10-16 18:42:47.000 iTunes[504:191bb]: iTunes: Specifying UOI boot image
2011-10-16 18:42:47.000 iTunes[504:191bb]: amai: AMAuthInstallSsoInitialize: can't find SSOClient.framework
2011-10-16 18:42:47.000 iTunes[504:191bb]: *** UUID F560FE18-6405-49CF-B4DD-6DA81E4D832C ***
2011-10-16 18:42:47.000 iTunes[504:191bb]: requested restore behavior: Erase
2011-10-16 18:42:47.000 iTunes[504:191bb]: amai: AMAuthInstallDebugWriteObject: debug object written: file://localhost/tmp/PersonalizedRestoreBundle.8R1bHYsrkB/amai/debug/tss-reques t.plist
2011-10-16 18:42:49.000 iTunes[504:191bb]: amai: AMAuthInstallRequestSendSync: received tss response (server version: 2.0.0)
2011-10-16 18:42:49.000 iTunes[504:191bb]: amai: AMAuthInstallDebugWriteObject: debug object written: file://localhost/tmp/PersonalizedRestoreBundle.8R1bHYsrkB/amai/debug/tss-respon se.plist
2011-10-16 18:42:50.000 iTunes[504:191bb]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "KernelCache" has been previously personalized; skipping it
2011-10-16 18:42:50.000 iTunes[504:191bb]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "AppleLogo" has been previously personalized; skipping it
2011-10-16 18:42:50.000 iTunes[504:191bb]: amai: _AMAuthInstallBundleInstallPersonalizedEntry: entry "DeviceTree" has been previously personalized; skipping it
2011-10-16 18:42:50.000 iTunes[504:1c977]: iTunes: Entering recovery mode, device 0x7f931049acb0
2011-10-16 18:43:20.000 iTunes[504:11803]: received kAMDeviceDetached action, device 0x7f931049acb0
2011-10-16 18:43:28.000 iTunes[504:307]: device connected (isDFU = 0)
2011-10-16 18:43:28.000 iTunes[504:307]: device software does not support nonce generation
2011-10-16 18:43:28.000 iTunes[504:307]: device software does not support nonce generation
2011-10-16 18:43:28.000 iTunes[504:307]: iTunes: SCEP 4
2011-10-16 18:43:28.000 iTunes[504:12bd7]: iBoot build-version = iBoot-1072.61
2011-10-16 18:43:28.000 iTunes[504:12bd7]: iBoot build-style = RELEASE
2011-10-16 18:43:28.000 iTunes[504:12bd7]: DeviceRequest failed: 0xe000404f
2011-10-16 18:43:28.000 iTunes[504:12bd7]: command device request for 'getenv radio-error' failed: 2008
2011-10-16 18:43:28.000 iTunes[504:12bd7]: radio-error not set
2011-10-16 18:43:28.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: operation 44 progress -1
2011-10-16 18:43:28.000 iTunes[504:12bd7]: requested restore behavior: Erase
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreLogo" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreDeviceTree" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreKernelCache" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RestoreRamDisk" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBEC" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBSS" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "KernelCache" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "LLB" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "AppleLogo" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging1" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryFull" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryPlugin" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging0" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryLow0" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryLow1" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "BatteryCharging" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "RecoveryMode" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "DeviceTree" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: entry "iBoot" has been previously personalized; skipping it
2011-10-16 18:43:28.000 iTunes[504:12bd7]: amai: _AMAuthInstallBundleCreateServerRequestDictionary: nothing to be done
2011-10-16 18:43:28.000 iTunes[504:12bd7]: unable to open device_map.txt: No such file or directory
2011-10-16 18:43:28.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: production fused device
2011-10-16 18:43:28.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: operation 4 progress -1
2011-10-16 18:43:34.000 iTunes[504:12bd7]: DeviceRequest failed: 0xe0004051
2011-10-16 18:43:34.000 iTunes[504:12bd7]: unhandled error 0xe0004051 returned as 2009
2011-10-16 18:43:34.000 iTunes[504:12bd7]: command device request for 'setenv auto-boot false' failed: 2009
2011-10-16 18:43:34.000 iTunes[504:12bd7]: AMRAuthInstallDeletePersonalizedBundle
2011-10-16 18:43:34.000 iTunes[504:12bd7]: <Recovery Mode Device 0x7f93123887b0>: Recovery mode failed (result = 2009)
2011-10-16 18:43:34.000 iTunes[504:1c977]: iTunes: Restore error 2009

Here are Apple Steps:
http://www.apple.com/support/iphone/assistant/itunes/

Itunes does not recognize iphone during os update

During the update of the os the phone swiches to recovery iboot mode. The pc then loses contact and doesn't recognize it anymore. When i attach the phone to another pc it recognizes the recover mode of the phone and it can be switch back to factory settings.
Everytime i start itunes it gives an message:
The software needed for communication with Ipods and mobile phones is not corectly installed. Do you want iTunes to repair the problem.
But the fix is apperently not working because the next time i start the message remains.
The problem of not recognizing the ipone does not exsist during normal iphone sync, only after installing a new OS.
I already tried:
- removing itunes, all drivers, all apple software and reinstalling everything
- http://support.apple.com/kb/TS1495
- i only found this error message in the log iPod Service:
cannot find event-id 0 from source iPod Service. [...] service started
Anybody any suggestions? Please let me know?
Greetings,
Alex

Refer to this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538

ITunes doesn't recognize iPhone and Apple Mobile Device USB Driver is missing

Hi. iTunes does not recognize my iPhone when I connect it to my PC via USB. I found iOS: Device not recognized in iTunes for Windows and went through the listed steps to diagnose the problem. The problem seems to be the Apple Mobile Device USB Driver. It is not listed in Device Manager and it does not seem to be installed on my PC. I followed directions for "If the Apple Mobile Device USB Driver is not listed" and I was not able to find anything. In that case there are no further steps that you can take listed on iOS: Device not recognized in iTunes. I then uninstalled and reinstalled iTunes and other software components (http://support.apple.com/kb/ht1923) three times but each time Apple Mobile Device USB Drive was missing. If anyone can advise me I would greatly appreciate it.
iTunes: iTunes 11.1.5 for Windows
iPhone: 4.3.3
PC: Windows 7

See TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5.
See also Troubleshooting issues with iTunes for Windows updates.
tt2

ITunes doesn't see iPhone4 after recent update of iTunes

I recently updated iTunes. The update went smoothly, but immediately after the update iTunes no longer shows my iPhone4. The diagnostics show that everything is okay with exception of the no iPhone connected error. I've run through all of the Apple helps but nothing has fixed the problem. The same problem occurs on other user profiles on the same computer. The computer is a 64-bit Windows 7 machine. Windows 7 shows the iPhone and I can access it as a camera or drive. I've re-installed the phone USB driver but still no go. I can plug my phone into another computer and the sync works fine. Anyone else work through the same problem?

Try uninstalling iTunes and all of its components as described in this guide: http://support.apple.com/kb/HT1923, then reinstall the latest version of 64-bit iTunes. You must follow this guide exactly (uninstalling all components in the order specified) or it will not be successful. Also, unistalling iTunes only removes the application; you iTunes library and data will not be touched.

PC/Itunes doesn't recognize IPOD after upgrade to newest Itunes version

Last night I tried to connect my ipod to my new(ish) laptop for the first time. The last time I used Itunes was 03/06. I downloaded Itunes from the website. Installed it. Plugged in my IPOD and it WAS recognized by Itunes and PC. An update automatically came up so I downloaded that and installed it. It said I had to uplug the IPOD from the PC and plug it into the charger to update and install. Did that. Now my PC and Itunes does not see the IPOD. I have literally done EVERY troubleshooting step on the discussions groups and website.
Dell Latitude D610 Windows XP Home Edition V2002 SP2

Try:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

ITunes not recognizing my iPhone after I updated my OS to Leopard

I have been successfully syncing my iPhone 3G for many months now. But this week I updated my OS to 10.5.6 and ran all the additional updates. Now when I plug in my iPhone, iTunes doesn't see it. I have iTunes 8 installed. I have shut down and restarted my machine and my iPhone several times.
Thanks in advance for any ideas.

Envision99 is nearly correct.
First thing to try is to re-install iTunes (download it HERE and run the installer) - but, there's no need to uninstall it first. If that does not correct the problem, you may need to remove and reinstall AMDS, as described in this linked kbase article.

ITunes won't recognize iPhone after swapping At&t SIM cards

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http://support.apple.com/kb/HT1747?viewlocale=en_US
That worked. So I then backed up my iPhone since it was acting screwy, and then popped out the SIM card and put the older SIM card in and imported the contacts. When I tried to connect my phone, it did not recognize again. I re-did every single step that I listed above multiple times and no luck. I went into the phone's control panel and just did a total wipe/reset. When my phone gave me the iTunes logo and USB image telling me to connect to iTunes to activate, iTunes still didn't recognize the phone. I uninstalled iTunes several times and have repaired permissions just for grins and still I can't get iTunes to recognize my phone. What gives??

What version of iTunes are you running?
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Hi everyone,
I have a iPhone 3g that I upgraded to 3.1 on release date. Since then the phone has worked and synced okay. (except for it occasionally not coming out of sleep mode and I assume that will be fixed in 3.1.1)
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I have tried several times after rebooting both iPhone and computer. I have also downloaded iTunes 9 (64-bit ver.) again and reinstalled using the "Repair" option from the iTunes installer. I am running the 64-bit version of Win 7 RC (have not had one issue with Win 7 and iTunes yet so I don't think that is the issue).
I have read some other posts saying that they did a restore to the iPhone and that fixed some of their issues. I however am unable to do that because Win and iTunes do not recognize that I have the phone plugged in. Also when the phone is plugged into the computer it does still charge and show that it is plugged in.
The iPhone is not jailbroken. And I used all original cabling for the upgrade etc.

Try restarting AMDS: http://support.apple.com/kb/TS1567

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Connect the phone to your computer
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Car Stereo No Longer Recognizes iPhone after iOS 7.1 Update

I connect my iPhone to my car stereo with via USB (the stereo doesn't have bluetooth) and now after the iOS 7.1 update, it no longers works in my car. My stereo displays an error message of 'iPod err' when I connect it. I've used this same car stereo and USB cable to connect my iPhone for years without any issues, until the 7.1 update a couple days ago.
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In another thread on this issue, Brendan writes:
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Here is the URL for that thread: https://discussions.apple.com/message/25211736?ac_cid=tw123456#25211736
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ITunes won't detect iPhone after iOS 7 Update

Since I've updated to iOS 7, iTunes (11.1) won't detect my iPhone 5. Any advice..

Hello FahadSheikh,
Have you tried to reinstall itunes? ... That's odd! I updated my iphone 5 recently and itunes works perfectly!
... Hope you can solve this issue FahadSheikh!

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