Itunes doesn't recognize ipod, but desktop does

When I plug my 5th generation iPod into my MacBook, the desktop recognizes it, but iTunes doesn't and then iTunes freezes and I have to force-quit it. What is wrong?

You cannot sync music from an iPhone to a computer. It does not support disk mode, as other iPods do. If the music is purchased you can connect the iPhone to iTunes and choose "Transfer Purchases" from the File menu.

Similar Messages

  • ITunes won't recognize iPod but Windows does.

    At first neither Windows nor iTunes recognized my iPod mini. I reinstalled my driver and Windows can now recognize the iPod but iTunes won't. When I connect the iPod the "do not disconnect" message stays on my screen but nothing happens in iTunes. Can anyone help me?
    iPod Mini   Windows XP  

    Thread: computer not seeing iPod
    http://discussions.apple.com/thread.jspa?threadID=876145&tstart=0
    Patrick

  • When i plug in my iphone to my computer, itunes doesn't recognize it, but iphoto does.

    When i plug my iphone into my computer, it doesn't pop up in the devices column in itunes, but iphoto opens automatically asking me to import... I want to get my music off my computer, but this is problematic with itunes not recognizing my device!

    Sounds like you need to authorize your computer. Open iTunes < Store on the menu bar < Authorize this computer.

  • Itunes dont recognize ipod, but windows does

    My itunes dont recognize ipod, but windows does, and i already follow all the steps from support. Any tips ?

    and i already follow all the steps from support
    We have no way of knowing exactly which steps you've tried.
    Disable anti virus software and turn off the Firewall.
    iOS: Device not recognized in iTunes for Windows
    And Restart the Apple Mobile Device Service (AMDS) on Windows

  • Itunes doesn't recognize Ipod even though Itunes appears!!!!

    Itunes doesn't recognize Ipod even though Itunes pops up! I dropped it like 1 foot in the air once and landed on concrete. Now everything's fine until I play a song and it will just skip, freeze or just play a little bit and then skip. I don't think this is the problem but this is getting more wierd. I've tried almost every solution in this site but none of them worked so please, anyone, help me if you have a solution to this problem!!!

    When your iPod does not appear in iTunes:
    http://docs.info.apple.com/article.html?artnum=61771
    You might want to reset your iPod to prevent any more skipping and freezing. Press and hold the MENU and CENTER buttons - at the same time - until the Apple logo shows. This should take about 6 seconds. Also, you want to do this while your iPod is connected to your computer.
    When your iPod skips while playing a song:
    http://docs.info.apple.com/article.html?artnum=61018

  • Itunes doesn't recognize ipod screen stuck on do not disconnect

    itunes doesn't recognize ipod screen stuck on do not disconnect

    Have you worked through each of the troubleshooting steps in this  support document yet?
    http://support.apple.com/kb/TS1410
    B-rock

  • Tried restoring iPod, never finished, now iTunes doesn't recognize iPod

    i tried to restore my iPod, but then my computer froze midway. Now when i try to plug the iPod into my computer, my iTunes doesn't recognize it and whenever i try to use the updater, it just keeps saying 'Ipod Service Error'. Now i can't put my songs into my iPod and the battery icon/'Do Not Disconnect' logo is stuck in this really traditional fashion, not like the normal font/picture. Does anybody know what i can do?
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    Welcome to Apple Discussions!
    This link addresses that error...
    iPod shows up in Windows but not in iTunes
    btabz

  • ITunes won't recognize iPod, but Windows will...

    When I plug in my iPod a Windows folder comes up, showing the folders within the iPod, but iTunes doesn't recognize that it is connected. I have the latest iTunes(5.0) and iPod software. What's going on here?
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  • ITunes doesn't recognize IPod Nano 7th Generation

    ITunes doesn't recognize my IPod Nano 7th Generation. I get a message saying "An IPod has been detected but could not be identified properly". My Windows 7 computer shows the IPod Nano as a removable drive until I launch ITunes at which point it disappears from the list of removable drives. I even disabled my security software (Norton 360 but not Spybot S & D) and it didn't solve the problem. Any suggestions..............Thanks

    Hello Aruniem,
    The article linked below provdies information and steps that can help resolve this issue.
    iPod nano: Error message saying that iPod 'could not be identified properly'
    http://support.apple.com/kb/TS3218
    Cheers,
    Allen

  • ITUNES DOESN'T RECOGNIZE IPOD!!!Pleaaase heeeelp meee!!

    After ipod software updating, when I connect ipod to pc, itunes opens and recognize ipod for only one second...after all, itunes ejects ipod automatically and I can't sincronize anything. I tried everything, the apple
    support man in store said that my pc has problems...but I don't really think so.
    Anyone else has this kind of problems?
    Please help me, I'm so sick about that!!!

    Problem solved.
    I tried to connect ipod to an other pc and it works.
    The real problem now is that my pc doesn't work well.
    Unfortunately I have to reinstall Windows XP.
    Bugger!!!
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  • ITunes doesn't recognize iPod since last software update

    I updated to iTunes 5.0.1 & iPod 2005-09-23 updater & now when I plug in the iPod w/ USB to my PowerBook G4 running 10.4.2, iTunes doesn't recognize it-- no icon in bottom-right grey area, nor left-hand column-- and the iPod says "Do not disconnect." Which means I'm kinda stuck. Tried restarting, didn't help. Advice? Thanks.

    I have the EXACT same problem. Support line suggeste that the iPod updater must have newer software than the iTunes, so I should go to Apple & download the iTunes update. Well, I did, and it didn't do a @#%ing thing to help. I'm NEW to mac & I'm P.O.'ed!!! (paid significantly extra money for iBook compared to Dell, etc since it's supposedly so easy & user-friendly... NOT an impressive start!!!)

  • Itune doesn't recognize ipod shuffle

    Itune doesn't recognize my ipod shuffle(first generation). please help me!

    I've been searching for days on this kind of thing and always see the same frustration from fellow iTunes/iPod users -- the new version of iTunes won't recognize their iPod. Tonight I saw something that looked so simple that I had to try it, AND IT WORKED.
    Press the MENU (not play/pause) and CENTER button and hold until iPod turns off and on again. Plug into your computer and hopefully iTunes will recognize it like it did for me, first time. I was completely blown away, because I had tried everything else for MONTHS!!!
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  • Computer/iTunes doesn't recognize iPod.  Can't restore either

    Somehow, between syncing my iPod (classic, fifth generation)with iTunes and downloaded latest version of iTunes, my pod self-destructed. I got a brief message to "restore" but since the computer or iTunes doesn't seem to recognize the iPod, I can't do it. I am no longer getting the message. I can't find the iPod in Windows Explorer or Device Manager. When I plug the iPod into the computer, all I get is a completely white screen and an occasional beep-beep. Can I take it to a retailer and have it restored?

    Have you had a chance to look at these troubleshooting pages? They may be of some help:
    iPod missing in My Computer and in iTunes
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

  • Moving iPod to new PC.  Songs not found.  iTunes doesn't recognize iPod

    Actually, it is a new Windows install on the same machine it used to be on. We have a recent back up the iTunes folder but the total size of that is about 900mb. There is about 9mb of content on the iPod though. iTunes doesn't find music and opening the itml.xml file from MD\MM\iTunes shows paths for "unfindable" music being things like:
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    Stuff purchased on iTunes still plays after re-authorization since we just copied the iTunes folder back over in to the new machine.
    Keeping the play lists is very important.
    Questions:
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    2) How do we pull the music that iTunes in Windows doesn't see anymore back off the iPod and in to the places on the hard drive where iTunes is looking for files?

    No, first of all i've got a MacBook not with dual core
    I suspect an error with the connection type 'cause at work i receive this kind of problem and at home not.
    I solved the problem with the ipod updater yesterday, at home i successfully updated it but today i get a new error message while contacting itunes server:
    I cannot process the request, an unknown error occurred on itunes server (error type -206)!
    Do you know why?may it depend by the Office server?
    thanks
    MacBook 12"   Mac OS X (10.4.8)  

  • Itunes doesn´t recognize Ipod and error (-49)

    My Ipod is an 80Gb classic (6th gen),so I tried to sync with my laptop and Itunes said that I have to update to version 7.2 (or 7.something) and I did it.
    When I tried to sync the ipod an error ocurred...the infamous error (-48) "an unknown error occurred -48" then, my Ipod was not on Itunes for no reason. Then I disconnect the ipod and reconnected and Ipod doesn´t appear on itunes anymore so I started reading blogs and so on to find the error and I found a lot of possible solutions but anything worked for me. I tried these potential solutions (I found all of them in Apple support except the marked ones *) :
    Install later itunes to version 7.
    Install latest version
    Apple 5 steps (reset, retry, restart, reinstall, restore)
    Deleting temp files
    Change the drive letter
    This guide iPod: Appears in Windows but not in iTunes
    Check and fix errors from properties in windows (no found errors)
    and a lot more
    And nothing works for me. Also I have an old Ipod nano and  it works fine and when I connect that ipod. An extra detail is when I connect my nano to the pc (itunes doesn´t open automatically with this ipod) a normal logo appears in device section, like a usb memory...but, when I connect the Classic Ipod an Ipod´s image appears. I don´t know if this is normal.
    This is what I mean, "IPOD (H:)" is the classic and "ipod del ch" is the nano.
    Lenovo G570, Windows 7
    Ipod v 1.1.2 PC model MB029 80gb
    *The ipod has 218mb occupied in disk...I don't know why.
    So...that´s the deal. I hope someone can help me. Thank you

    When your iPod does not appear in iTunes:
    http://docs.info.apple.com/article.html?artnum=61771
    You might want to reset your iPod to prevent any more skipping and freezing. Press and hold the MENU and CENTER buttons - at the same time - until the Apple logo shows. This should take about 6 seconds. Also, you want to do this while your iPod is connected to your computer.
    When your iPod skips while playing a song:
    http://docs.info.apple.com/article.html?artnum=61018

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