ITunes doesn't recognize IPod Nano 7th Generation

ITunes doesn't recognize my IPod Nano 7th Generation. I get a message saying "An IPod has been detected but could not be identified properly". My Windows 7 computer shows the IPod Nano as a removable drive until I launch ITunes at which point it disappears from the list of removable drives. I even disabled my security software (Norton 360 but not Spybot S & D) and it didn't solve the problem. Any suggestions..............Thanks

Hello Aruniem,
The article linked below provdies information and steps that can help resolve this issue.
iPod nano: Error message saying that iPod 'could not be identified properly'
http://support.apple.com/kb/TS3218
Cheers,
Allen

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    Hello Aruniem,
    The article linked below provdies information and steps that can help resolve this issue.
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    months though since I've backed up/cloned my primary
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    secondary. I've actually only been holding off on
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    my primary isn't an option, the file system is many
    months outdated, I need to get the Nano working with
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    can take the hard drive out of my secondary laptop,
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    to be somewhat annoying.
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    P4   Windows XP Pro  
    P4   Windows XP Pro  

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    Thank you for using Apple Support Communities.
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    http://support.apple.com/kb/ht1848
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