Itunes doesn't recognize ipod screen stuck on do not disconnect

itunes doesn't recognize ipod screen stuck on do not disconnect

Have you worked through each of the troubleshooting steps in this  support document yet?
http://support.apple.com/kb/TS1410
B-rock

Similar Messages

  • Itunes doesn't recognize Ipod even though Itunes appears!!!!

    Itunes doesn't recognize Ipod even though Itunes pops up! I dropped it like 1 foot in the air once and landed on concrete. Now everything's fine until I play a song and it will just skip, freeze or just play a little bit and then skip. I don't think this is the problem but this is getting more wierd. I've tried almost every solution in this site but none of them worked so please, anyone, help me if you have a solution to this problem!!!

    When your iPod does not appear in iTunes:
    http://docs.info.apple.com/article.html?artnum=61771
    You might want to reset your iPod to prevent any more skipping and freezing. Press and hold the MENU and CENTER buttons - at the same time - until the Apple logo shows. This should take about 6 seconds. Also, you want to do this while your iPod is connected to your computer.
    When your iPod skips while playing a song:
    http://docs.info.apple.com/article.html?artnum=61018

  • Ipod classic screen stuck on 'do not disconnect' not responding to anything?

    As the title suggests, I connected the ipod to load some music on it and the screen displayed the ' do not disconnect' sign.....but iTunes didn't bring it up and the ipod doesn't respond to anything. The laptop recognised an error with the ipod and suggested resetting to factory settings....but this failed....I updated iTunes to try again...but it will not recognise the ipod at all and the ipod is stuck on ' do not disconnect' not reacting to plug/power/laptop etc.....any help is much appreciated as there is literally nothing I can do with it.

    Have you tried resetting your device?
    How to reset iPod
    B-rock

  • My ipod is stuck on do not disconnect, and it won't respond when plugged in to imac or wall.  Is there a way to restart it without using the computer?

    My ipod is stuck on do not disconnect, and it won't respond when plugged in to imac or wall.  Is there a way to restart it without using the computer?

    You can reset your iPod with these instructions:  http://support.apple.com/kb/HT1320

  • ITunes doesn't recognize iPod since last software update

    I updated to iTunes 5.0.1 & iPod 2005-09-23 updater & now when I plug in the iPod w/ USB to my PowerBook G4 running 10.4.2, iTunes doesn't recognize it-- no icon in bottom-right grey area, nor left-hand column-- and the iPod says "Do not disconnect." Which means I'm kinda stuck. Tried restarting, didn't help. Advice? Thanks.

    I have the EXACT same problem. Support line suggeste that the iPod updater must have newer software than the iTunes, so I should go to Apple & download the iTunes update. Well, I did, and it didn't do a @#%ing thing to help. I'm NEW to mac & I'm P.O.'ed!!! (paid significantly extra money for iBook compared to Dell, etc since it's supposedly so easy & user-friendly... NOT an impressive start!!!)

  • Tried restoring iPod, never finished, now iTunes doesn't recognize iPod

    i tried to restore my iPod, but then my computer froze midway. Now when i try to plug the iPod into my computer, my iTunes doesn't recognize it and whenever i try to use the updater, it just keeps saying 'Ipod Service Error'. Now i can't put my songs into my iPod and the battery icon/'Do Not Disconnect' logo is stuck in this really traditional fashion, not like the normal font/picture. Does anybody know what i can do?
    iPod Nano Windows XP

    Welcome to Apple Discussions!
    This link addresses that error...
    iPod shows up in Windows but not in iTunes
    btabz

  • ITunes doesn't recognize IPod Nano 7th Generation

    ITunes doesn't recognize my IPod Nano 7th Generation. I get a message saying "An IPod has been detected but could not be identified properly". My Windows 7 computer shows the IPod Nano as a removable drive until I launch ITunes at which point it disappears from the list of removable drives. I even disabled my security software (Norton 360 but not Spybot S & D) and it didn't solve the problem. Any suggestions..............Thanks

    Hello Aruniem,
    The article linked below provdies information and steps that can help resolve this issue.
    iPod nano: Error message saying that iPod 'could not be identified properly'
    http://support.apple.com/kb/TS3218
    Cheers,
    Allen

  • Itune doesn't recognize ipod shuffle

    Itune doesn't recognize my ipod shuffle(first generation). please help me!

    I've been searching for days on this kind of thing and always see the same frustration from fellow iTunes/iPod users -- the new version of iTunes won't recognize their iPod. Tonight I saw something that looked so simple that I had to try it, AND IT WORKED.
    Press the MENU (not play/pause) and CENTER button and hold until iPod turns off and on again. Plug into your computer and hopefully iTunes will recognize it like it did for me, first time. I was completely blown away, because I had tried everything else for MONTHS!!!
    Good luck to everyone.

  • ITUNES DOESN'T RECOGNIZE IPOD!!!Pleaaase heeeelp meee!!

    After ipod software updating, when I connect ipod to pc, itunes opens and recognize ipod for only one second...after all, itunes ejects ipod automatically and I can't sincronize anything. I tried everything, the apple
    support man in store said that my pc has problems...but I don't really think so.
    Anyone else has this kind of problems?
    Please help me, I'm so sick about that!!!

    Problem solved.
    I tried to connect ipod to an other pc and it works.
    The real problem now is that my pc doesn't work well.
    Unfortunately I have to reinstall Windows XP.
    Bugger!!!
    Thanks 4 your help.

  • Ipod mini stuck in "do not disconnect mode"

    I had my ipod mini plugged in and downloading music onto it...it was working fine, when I was done I ejected it off the computer so I could disconnect it...it ejected off my desktop but then the screen that says "do not disconnect" would not go off my ipod screen then my computer froze so I restarted it and unplugged the ipod, now the ipod is frozen on that screen, I tried restarting it and that didn't work, I tried plugging it back into the computer and it won't show up on my computer or my sisters computer and the screen won't change....any suggestions??

    If you are sure resetting it doesn't help (and it might take many attempts), then look here.
    iPod doesn't appear in iTunes or on the Mac desktop.

  • IPod nano stuck in "Do not disconnect"

    My wife's new nano was working perfectly in all operations.
    Now, when we plug it into the computers (more details to follow), 1) the computers don't recognize the iPd, and 2) the iPod says "Do not disconnect" (i.e., the iPod /does/ know it's plugged in to a computer.
    DETAILS:
    * we've tried this on both USB ports on each of two PowerBook G4s, each running OS X 10.4.3. The iPod software is up to date on both computers.
    * when I reset the iPod (following the instructions in the KB), it works fine when /not/ connected to the Macs
    * the iPod /does/ accept charge from the computers when connected
    * I have /not/ tried FireWire, nor have I tried replacing the USB cable. (Mostly because it seems to work OK - iPod recognizes it's connected, and accepts charge)
    Anyone?

    I think this may be connected to the ongoing problem that the nano is not officially supported by OS X 10.2.8. I have that configuration, and while I seem to be able to download to the nano and play everything OK, it does get stuck in "Do not disconnect." I just get brave and eject the iPod while it's still showing that message, and everything seems fine.
    I haven't seen the option for downloading photos, so maybe that does require 10.3.
    I'm running a 4 1/2 year old iBook which does have USB 2.0, and the download speed seems fine.
    iPod nano 4GB   Mac OS X (10.2.x)  

  • My Ipod is stuck in "do not disconnect

    My Ipod is struck in "do not disconnect"?

    You can reset your iPod with these instructions:  http://support.apple.com/kb/HT1320

  • Computer/iTunes doesn't recognize iPod.  Can't restore either

    Somehow, between syncing my iPod (classic, fifth generation)with iTunes and downloaded latest version of iTunes, my pod self-destructed. I got a brief message to "restore" but since the computer or iTunes doesn't seem to recognize the iPod, I can't do it. I am no longer getting the message. I can't find the iPod in Windows Explorer or Device Manager. When I plug the iPod into the computer, all I get is a completely white screen and an occasional beep-beep. Can I take it to a retailer and have it restored?

    Have you had a chance to look at these troubleshooting pages? They may be of some help:
    iPod missing in My Computer and in iTunes
    iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
    If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

  • Win/iTunes doesn't recognize iPod + monochrome charger icon, please help

    Yesterday, my iPod was fine and now it doesn't seem to work. When I put in my iPod, it goes in, I see the Apple logo and then it goes straight to the monochrome charger icon. iTunes nor Windows recognizes it and when I take it out, the iPod doesn't work at all. Nothing appears. I tried the R's, and nothing. I've had the iPod for about 6 months, I'm hoping the battery didn't expire already... Someone please help me out. If it helps, iTunes 7.0 and I have Windows 2000 and Disk Use was enabled. Thank you.

    Anything here of help?
    http://docs.info.apple.com/article.html?artnum=302420

  • Moving iPod to new PC.  Songs not found.  iTunes doesn't recognize iPod

    Actually, it is a new Windows install on the same machine it used to be on. We have a recent back up the iTunes folder but the total size of that is about 900mb. There is about 9mb of content on the iPod though. iTunes doesn't find music and opening the itml.xml file from MD\MM\iTunes shows paths for "unfindable" music being things like:
    C:/Ipod/F05/Nickelback%20-%20How%20you%20remind.mp3
    Stuff purchased on iTunes still plays after re-authorization since we just copied the iTunes folder back over in to the new machine.
    Keeping the play lists is very important.
    Questions:
    1) How do we get the new "machine" to recognize the ipod as being associated with this one instead of the old install?
    2) How do we pull the music that iTunes in Windows doesn't see anymore back off the iPod and in to the places on the hard drive where iTunes is looking for files?

    No, first of all i've got a MacBook not with dual core
    I suspect an error with the connection type 'cause at work i receive this kind of problem and at home not.
    I solved the problem with the ipod updater yesterday, at home i successfully updated it but today i get a new error message while contacting itunes server:
    I cannot process the request, an unknown error occurred on itunes server (error type -206)!
    Do you know why?may it depend by the Office server?
    thanks
    MacBook 12"   Mac OS X (10.4.8)  

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