ITunes doesn't recognize me

Hey,
I have two nanos that share one computer. Although I have had problems in the past everything was working fine until the other day. I plugged one in to update it, no problem but when I did the second one, itunes doesn't even read it. I know I have a good connection because I can charge it but when I bring up itunes it completely ignores it. Does anyone have any ideas or suggestions? Oh and I have already updating itunes but that did not help. Thanks so much!!

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