ITunes doesn't recognize past settings with windows 8.1

Does anyone have issues with iTunes on Windows 8.1 not remembering all of the previous settings you had checked in the boxes for what items you want it to sync with Outlook?

Hi Virginia_LCSW,
It sounds like you have been on the right track in troubleshooting this issue. If your iPod Classic still isn't being recognized by iTunes on your Windows machine, you may want to double-check the troubleshooting steps outlined in the following article (apologies if you have already seen it):
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/TS1363
Regards,
- Brenden

Similar Messages

  • I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itu

    I am trying to sync an old ipod nano (2nd generation) to my itunes on a windows pc but the itunes doesn't recognize the nano and says that it is synced with another  computer. Unfortunately, I don't have the old computer now. How do I sync this nano to itunes ?

    See Recover your iTunes library from your iPod or iOS device.
    tt2

  • I just installed update version 11.1.4.62.  Now Itunes doesn't recognize my iphone or ipad.  My wife just installed the same version with the same result.  The problem is clearly a problem with itunes.  What's wrong with itunes?

    I was running the previous version of itunes and it worked perfectly.  I just installed the latest version of itunes (version 11.1.4.62) and restarted the PC and now itunes doesn't recognize my iphone or my ipad.  I'm running Windows 8.1 on my pc.  I tried diagnostics to no avail.  The diagnostic didn't recognize either device.  As the directions advised, I closed itunes, disconnected the devices and stopped and restarted the apple  mobile device service,  That didn't work either.  My wife, who also has Windows 8.1, has the same problem.  She installed the new version and it doesn't recognize her devices.
    Until now, itunes has been totally reliable.  I am convinced the problem is with itunes.  Where do I go from here?

    I resolved the issue by doing the following:
    1. Uninstall iTunes and every Apple application (device support and such).
    2. Uninstall bonjour.
    3. Reboot.
    4. Go to Apple and install iTunes.
    It worked.  When I opened iTunes (after reinstalling) it recognized all my devices, music and video.

  • I have an iPhone 5s on a windows 8 platform. iTunes is 11.1.4.62, iTunes doesn't recognize my iPhone and I am unable to sync.

    I have an iPhone 5s on a windows 8 platform. iTunes is 11.1.4.62, iTunes doesn't recognize my iPhone and I am unable to sync. After the last iTunes update my phone wasn't recongnized and the phone asks if I want to trust the computer everytime I connect it. Other programs can access the photos and recognize the iPhone 5 but not iTunes.

    Try holding down CTRL as you launch iTunes to see if it will repair the drivers.
    Or try Cerbu's post here.
    Or see TS1538: iOS: Device not recognized in iTunes for Windows, in particular section 5, forcing a driver update.
    tt2

  • My iPhone 3G charges with a charger, but not when connected via USB to my computer and iTunes doesn't recognize it.

    Hello, my iPhone charges when I charge it with the wall plug but not when connected to a computer via USB and my iTunes doesn't recognize my iPhone either. iTunes recognizes my iPod and iPad just fine. I have been to Apple iPhone support page and I have restarted my iPhone, the computer, tried different USB ports, etc. I have also tried my iPhone on different macs even with different versions of iTunes and no luck. This all started when I was cleaning out some lint from the usb connector, could I have damaged some part of the docking connection? But why does it charge with a wall plug then?

    I fixed the problem. When I was trying to clean the connector of the iPhone I must have bent some pins. I have straightened them to the best of my ability and now it syncs. If your iPhone charges, but doesn't sync, most likely you have a similar problem, because the iPhone doesn't need all of its pins to charge, but it does need all of them to sync.

  • HT1926 Why does Itunes installed on a Toshiba Satelite with windows 8 not recognize my Ipone or Ipad?

    Why does Itunes installed on a Toshiba Satelite with windows 8 not recognize my Iphone or Ipad?

    It's possible that charger damaged some part of the connection on the iPad. There's little metal contacts on that small silicon chip sticking out of the port and if something happens to one of those little contacts it can effect how it works.
    You can try taking it into an apple store and have them look at it. If you'd only used 'official' stuff there'd probably be no question but once they know that the damage, potential damage, was caused by a third party device, then it may be up to the discretion of the manager what they do with it. Whether they replace it under warranty or decide that the warranty is void (I honestly don't know how strict they can be with the use of third party devices and how they may/may not work)

  • My ipod is stuck on hold mode....i tried plugging into a power source but it doesn't respond and iTunes doesn't recognize it...i also tried playing with the hold key but nothing happens...i have a iPod classic plz help :(

    my ipod is stuck on hold mode....i tried plugging into a power source but it doesn't respond and iTunes doesn't recognize it...i also tried playing with the hold key but nothing happens...plz help

    Have you tried holding the centr button and menu. This will force a shutdown.

  • TS1591 i just got an ihome system and had trouble with it connecting to my iPhone.  I finally got it to work and now my itunes doesn't recognize my phone.  My software is up to date on both my Mac and my iPhone and I have shut everything down and restarte

    i just got an ihome system and had trouble with it connecting to my iPhone.  I finally got it to work and now my itunes doesn't recognize my phone.  My software is up to date on both my Mac and my iPhone and I have shut everything down and restarted.  Does anyone have any other suggestions?

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • IPhone 4 frozen with screen image of usb connector with arrow to iTunes logo.  iTunes doesn't recognize my iPhone message says in recovery mode must restore.  Try to restore and get - 1 error.  What do I do now??

    iPhone 4 frozen with screen image of usb connector with arrow to iTunes logo.  iTunes doesn't recognize my iPhone message says in recovery mode must restore.  Try to restore and get - 1 error.  What do I do now??

    Hi there beee19,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Check USB connections
    Related errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4000, 4005, 4013, 4014, 4016, “invalid response,” and being prompted to restore again after a restore completes.
    If there’s an issue with the USB port, cable, dock, or hub, or if the device becomes disconnected during restore, try troubleshooting the USB connection, then troubleshooting your security software.
    To narrow down the issue, you can also change up your hardware:
    Use another USB cable.
    Plug your cable into a different USB port on your computer.
    Try a different dock connector (or no dock).
    Add (or remove) a USB hub between your device and computer.
    Connect your computer directly to your Internet source, with no routers, hubs, or switches.
    If you checked your connections and are still seeing the error message, check for hardware issues.
    -Griff W. 

  • I've got a problems with my Iphone 4, I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022)

    I've recently upgraded to the new software (5.1), since then the iTunes doesn't recognize my iphone, as the error comes up:' iTunes could not connect to this iPhone because an unknown error (ex8000022).
    Are you guys facing the same problem?
    Let me know your opinions, solutions and even problems.
    Thank You !

    http://support.apple.com/kb/HT4137
    How to restore as new.
    and this for itunes message
    http://support.apple.com/kb/HT1808

  • Can't burn CD - iTunes doesn't recognize CDs

    I used to be able to burn CDs fine with iTunes. For the past month or so, when I try to burn a CD, iTunes doesn't recognize it and asks me repeatedly to insert a new CD. I am now unable to burn any CDs.
    I can play a CD fine and have also tried different CD brands. Dell tells me this is a problem with iTunes but offers no real solution.
    Can anyone please help?
    Thanks
    Dell   Windows XP  

    Sounds as if you are burning an MP3 CD, correct?
    I right clicked and said to convert to MP3 and it showed it doing it but when I go to Info the song still says it is ACC.
    iTunes will add another copy in MP3 format. You need to add this new MP3 copy to your playlist and delete the AAC file from your playlist.
    can't burn because it is a ACC file
    That would be AAC, not ACC.

  • ITunes doesn't recognize either of my iPods

    I downloaded the latest update recently and since then iTunes doesn't recognize either of my two iPod touches (4th gen), even though the computer does. My iPad (1st gen) is still recognized normally. I tried uninstalling iTunes and reinstalling it several times, and that didn't work. The iPods are recognized by iTunes on other computers. The computer in question runs windows 8.1, if that makes a difference. From the look of these forums it looks like I'm not the only one who has this problem. Please help.

    Hi Tanskalinen,
    If you are having issues with iTunes not recognizing some of your devices on your Windows machine, you may find the following article helpful:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    Regards,
    - Brenden

  • After i plug in my iphone 5s, it always asks me to trust the laptop, i click trust and my laptop makes that noise as if I've pulled my phone out, but i haven't, so now my itunes doesn't recognize my phone, please please help me?

    After i plug in my iphone 5s, it always asks me to trust the laptop, i click trust and my laptop makes that noise as if I've pulled my phone out, but i haven't, so now my itunes doesn't recognize my phone, please please help me?
    THis also happened with my old iphone 4s
    I need help!

    Hi loist,
    Thanks for visiting Apple Support Communities.
    If your iPhone is not being recognized by your computer after you click "Trust," the troubleshooting steps found here can help:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Cheers,
    Jeremy

  • Is there an EASY way to submit podcasts to the itunes store? i've tried creating podcasts in garageband, then somewhere after wordpress  itunes  doesn't recognize the feed. my process has been (i am open to suggestions for other free and EASY services/me

    is there an EASY way to submit podcasts to the itunes store? i've tried creating podcasts in garageband, then somewhere after wordpress  itunes  doesn't recognize the feed.
    my process has been (i am open to suggestions for other free and EASY services/methods):
    garageband : create & edit audio. add 1400x1400 image.
    share to itunes.
    drag file to desktop.
    upload .m4a file to google drive.
    create a link post in wordpress using "podcast" tag & create "podcast" category.
    click on "entries rss" in wordpress, which takes me to the rss subscribe page (which is basically just my wordpress address with "/feed" at the end.
    i copy this url.
    go to itunes store > then "submit a podcast"
    itunes gives me the error message "we had difficulty downloading episodes from your feed."
    when i try to subscribe to my podcast in itunes, it does, but gives me no episodes available.
    i went back into wordpress and changed settings/ reading settings to : "full text" from "summary"
    still the same error message.
    i added a feedburner step after wordpress but got the same errors. i don't think i should have to add feedburner.
    wordpress seems to be encapsulating the rss, what am i doing wrong?
    this so much easier when you could go directly from garage band to iweb to mobileme; i miss those apple days (also idisk).

    if anyone has a super EASY process, i would LOVE to know what it is. EASY, meaning no html and also free. there are many free online storage systems available, many of which i currently use. the above process was just me trying to figure it out, if you have an easier method, please share. thank you so much!

  • ITunes doesn't recognize my iPhone 4s

    iTunes doesn't recognize my iPhone 4s.
    Whenever I plug my iPhone into my computer it starts to charge like normal but iTunes does not recognize it. I've tried all of the troubleshooting steps provided by Apple (Downloading the latest iTunes version, reinstalling iTunes, updating the software on my phone, restarting my computer, etc). I've also looked at various tutorials on different websites that showed other methods. Among these methods were going into the control panel Device Manager or the Services program and taking certain steps within said programs. It seems I have tried everything under the sun to get iTunes to recognize my iPhone and so far nothing has worked. I have no idea what to do which is why I've resorted to this. Anybody know what might be going on? I'm running Windows 7 64 bit on my computer with the latest iTunes installed as previously stated. I've also just installed iOS 5.1.1 on my iPhone and this has not changed anything. If anyone has any idea what is going on and would like to tell me how to fix it, it would be much appreciated. Thanks.

    If you've gone through this article and made sure the Apple Mobile device service is installed and running, you should look at the security software on your computer.
    To make sure it isn't the security software, you can either follow the steps in the article below, or you could just uninstall it and test again. Then reinstall it again when you're done.
    iTunes: Troubleshooting security software issues

Maybe you are looking for