ITunes doesn't see iPhone4 after recent update of iTunes

I recently updated iTunes. The update went smoothly, but immediately after the update iTunes no longer shows my iPhone4. The diagnostics show that everything is okay with exception of the no iPhone connected error. I've run through all of the Apple helps but nothing has fixed the problem. The same problem occurs on other user profiles on the same computer. The computer is a 64-bit Windows 7 machine. Windows 7 shows the iPhone and I can access it as a camera or drive. I've re-installed the phone USB driver but still no go. I can plug my phone into another computer and the sync works fine. Anyone else work through the same problem?

Try uninstalling iTunes and all of its components as described in this guide: http://support.apple.com/kb/HT1923, then reinstall the latest version of 64-bit iTunes.  You must follow this guide exactly (uninstalling all components in the order specified) or it will not be successful.  Also, unistalling iTunes only removes the application; you iTunes library and data will not be touched.

Similar Messages

  • ITunes does not see iPod after last updates

    It seems that many people have this same problem, but I do not see any solutions. I recently updated my iTunes to the latest version and did the iPod updaters. Since this, my computer at home and work no longer recognizes my iPod. I keep getting something asking me to restore my iPod, but i have a bunch of pictures on it that I do not have saved anywhere else. Doing a restore will erease everything on my iPod.
    please help.
    Jaryn

    Well, that was annoying.
    I just went through the same grief being reported by many other users here: I updated my iTunes on Windows XP, and it stopped recognizing my iPod. (Plugging in the iPod would actually kick off iTunes, but after coming up, iTunes refused to see the iPod.)
    It's working again, and it did seem to be related to network drives. However, I wasn't very disciplined about trying a single step, seeing if it worked, then proceeding to the next step, so I can't guarantee which specific step(s) below that actually solved the problem.
    But for what it's worth:
    1. I recently (a day or two before updating iTunes) mounted a new network drive, assigned to drive "G:". My iPod has been "F:" since I first installed it.
    2. When iTunes stopped seeing my iPod after updating, I tried resetting the iPod's drive assignment to "H:".
    (Unfortunately, I also tried everything else, including restoring the iPod to factory settings...it's now updating something like 1500 tracks.)
    3. Resetting the iPod's drive letter as suggested in another thread didn't seem to do anything by itself, however I ALSO UNMAPPED THE NEWER DRIVE ASSIGNMENT DESCRIBED IN STEP 1.
    4. Now here's the other stuff I did before trying it again, which may or may not have contributed to the fix:
    - I undocked (it's a laptop)
    - I moved the USB cable from the docking station
    to one of the laptop ports
    - I rebooted
    After doing this, I plugged in the iPod, and ALLELUIA BROTHERS AND SISTERS, it was RECOGNIZED ONCE MORE!
    Give me an AMEN.
    Hope this helps somebody else to get going.

  • ITunes won't start up after recent update.

    I recently updated my iTunes software a few days ago, to the current 10.6v (64-bit for Windows), and ever since the update, I haven't been able to open up the program at all. I can double-click the icon numerous times and my cursor will show the timer as if it's about to open, but nothing happens.
    I can still plug in my iPod Touch (4th Generation, I believe) and it'll charge just fine. However, sync-up is impossible since the program won't run in the first place.
    I have already tried uninstalling iTunes and reinstalling it, and so far, there are no results. Program still won't run.

    I've done the first few steps successfully, but I run into a problem when I'm required to type in "C:\Program Data\Apple Computer\iTunes\SC Info" into the address bar. When typed in, I recieve an error message that says, "Windows can't find C:\Program Data\Apple Computer\iTunes\SC Info. Check the spelling and try again." I've directly copy and pasted the exact code in from the help page and it won't work.

  • ESX 3.5u3 doesn't see network after firmware update on x6250

    Hello,
    We have got several Sun blade x6250 with ESX 3.5u3 with latest updates.
    We have updated firmware on one of them from ELOM 4.0.45 -> ILOM 3.0.3.33 recently.
    Now a ESX server doesn't see network:
    Node ISOLATED form Network. Either repair network or override agent startup ...
    I executed embedded PC-Check test, it saw all four NICs and said that they were 'Success'.
    Also, I cleared statistic on a Cisco Catalist interfaces where the blade was connected.
    After a day 'Receive' statistic is 0
    Also, I tried to load the blade with DSL Linux, it didn't see network too.
    Do you have any idea concerning the situation?
    Thanks!
    Regards,
    Andrey.

    Hello,
    We have got several Sun blade x6250 with ESX 3.5u3 with latest updates.
    We have updated firmware on one of them from ELOM 4.0.45 -> ILOM 3.0.3.33 recently.
    Now a ESX server doesn't see network:
    Node ISOLATED form Network. Either repair network or override agent startup ...
    I executed embedded PC-Check test, it saw all four NICs and said that they were 'Success'.
    Also, I cleared statistic on a Cisco Catalist interfaces where the blade was connected.
    After a day 'Receive' statistic is 0
    Also, I tried to load the blade with DSL Linux, it didn't see network too.
    Do you have any idea concerning the situation?
    Thanks!
    Regards,
    Andrey.

  • After recent updates, my iTunes library is no longer visible on my AppleTV Home Sharing

    I've updated to the most recent versions of Lion and the AppleTV, however, after the updates, I can no longer connect to my iTunes library on my AppleTV. I've resetted both my computer (MacBook Pro) and my AppleTV, however, still no connections.

    I love computers.
    Have managed to fix this already. Been working the issue for a few days now, and a few minutes after writing the above post I decided to reset the Time Capsule to factory default settings.
    After entering all my details again (used same network names, passwords etc) the Time Capsule was rebooted. When it came back on line - guess what? Yep, the MyBook WD drive is now visibile. I can connect via the network from my other machines to the drive, and iTunes is back.
    So - thought I would post my resolution in case it helps others.

  • IPad Fails to Restore after recent update through iTunes

    iPad failed the recent update and now fails to restore with a 1014 error code. I tried all of the items listed on the Apple site regarding restoring an iPad. Any ideas?

    Have you looked at the three precious threads on this forum that discussed the same error? You can find those by searching the iPad forum for : 1014

  • PC/Itunes doesn't recognize IPOD after upgrade to newest Itunes version

    Last night I tried to connect my ipod to my new(ish) laptop for the first time. The last time I used Itunes was 03/06. I downloaded Itunes from the website. Installed it. Plugged in my IPOD and it WAS recognized by Itunes and PC. An update automatically came up so I downloaded that and installed it. It said I had to uplug the IPOD from the PC and plug it into the charger to update and install. Did that. Now my PC and Itunes does not see the IPOD. I have literally done EVERY troubleshooting step on the discussions groups and website.
    Dell Latitude D610   Windows XP   Home Edition V2002 SP2

    Try:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • Itunes doesn't recognize iphone after last update

    HELP!!!!!!!!!!!
    last week i updated last version of itunes, after that itunes won't recognize iphone, doesnt charge, i dont see iphone connected, cant transfer or delete music.....this is a pain in the a**.... i love this phone but this is my second one and i keep having problems....i have more problems with it but this is the urgent one one....can anybody help me please?????????????? oh, and i have windows (does it make any difference?)

    Hello again, GiannisFromAthens.
    At this point, considering that the primary issue is with getting the Windows update resolved, we need to get that taken care of first. To do so you may need to consult Microsoft, or whoever supports the installation of Windows on your computer, for more troubleshooting to resolve it.
    Once that is resolved, if you are still experiencing the issue, you may find better information by using another of Apple's Support resources at https://expresslane.apple.com/GetProductGroupList.action for a more hands on response.
    Cheers,
    Pedro D.

  • ITunes and App Store broken after recent update

    There were updates that appeared today for Epson and Lexmark printers, as well as a security fix.  I started it on one Mac in our studios and it's NOT happy on reboot.  None of our iCloud accounts can log in and we get errors trying to connect iTunes using anyone's account.  Errors are:
         iTunes can’t verify the identity of the server “init.itunes.apple.com”.
         iTunes can’t verify the identity of the server “p55-buy.itunes.apple.com”.
         iTunes can’t verify the identity of the server “xp.apple.com”.
         iTunes can’t verify the identity of the server “play.itunes.apple.com”.
         iTunes can’t verify the identity of the server “securemetrics.apple.com”.
    and they all  say:
         The certificate for this server is invalid. You might be connecting to a server that is pretending to be “play.itunes.apple.com”, which could put your confidential      information at risk. Would you like to connect to the server anyway?
    If the page does load, we're not getting full graphics, like the full HTML isn't loading.
    I tried it on a second Mac, confirming the login worked, then started the update.  Update HUNG with 10-seconds to go and sat there for almost 30-minutes.  We forced a shut-down/reboot and now have the same results with all iCloud accounts.
    Any ideas?
    MacPro 2x2.4GHz 6-Core
    16GB RAM
    OS 10.9.5

    Safari certificate not recognized
    From Safari Help
    Change the trust settings of a certificate
    You can view or change a certificate’strust policies in Keychain Access.
    Open Keychain Access for me
    In the Category list, select a category.
    Select a certificate, then choose File > Get Info.
    Click the Trust disclosure triangle to display the trust policies for the certificate.
    To override the trust policies, choose new trust settings from the pop-up menus.
    Safari Certificate not recognized
    What happens when you try to log into iCloud?

  • ITunes doesn't see my iPhone

    iTunes doesn't see my iPhone, tryed to reinstall iTunes it doesn't help, PC still recognize it as a flash drive, I have Windows 8.1 (64-bit) iPhone 5s iOS 7.0.6

    Hello Jack,
    Thank you for the details of the issue you are experiencing with your iPhone not appearing in iTunes.  I recommend following the steps in the article below to troubleshoot the issue you described:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • ITunes 11.2 crashes after recent update

    I have iTunes 11 for Windows 7, after the most recent update I beleive, iTunes will now crash everytime I luanch it. When I fire up iTunes, it'll load my library then 15 seconds later iTunes will stop working and close out. I get no error message. Need help to fix this issue.
    Thanks

    Scott, that's a fair question!  I incrementally made those adjustments over about 8 or 10 attempts as iTunes would crash not long after starting up.
    When I would turn on iTunes, I could see on the "home page screen" that is was updating Genius and somehow I also noticed it was syncing or downloading Podcasts.  I had already deleted the Sync Services Folder and emptied the trash, yet it kept crashing.   I also would try and "x" out the Genius progress bar to stop it, but not long after it would crash.  So on another attempt, I started trying to "turn off" Genius via to the Store pull down menu .  It would appear to turn off, but by then iTunes would crash.   And when I restarted iTunes I would see Genius try to update or sync all over again, whatever it does, and I would check the Store pull down menu and Genius was still on. 
    The next thing I tried was after turning Genius off, I shut down iTunes, hoping to "Save" the setting as off.  I think that was how I succeeded in shutting off Genius.
    In a mix of adjustments I also turned off what I could with the Podcasts.
    It's been six hours now with no crashes, and I played a big high def movie file via ethernet out of my Mac Pro to Apple TV, so my iTunes 11.2.1 is basically in good shape.
    Good luck to everyone.

  • I have recently updated my iTunes to the latest software. Since then my iphone will not sync with the computer, it doesn't show up in my computer any more. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

    I have recently updated my iTunes to the latest software. Since then my iphone will not sync with itunes, it doesn't show up in my computer any more either. The computer makes the bing sound as I plug in but i am unable to sync, how can I fix this problem?

    http://support.apple.com/kb/TS1538

  • How can I open iTunes after recent update 01/25/2014

    After installing the recent update for iTunes,  I can't open iTunes.  Tried to uninstall/reinstais missing, with same results.  I have received several error messages:  MSVCR80.dill is missing.  Please re-install, error 7 Windows error (126).
    When will this corrupted download be fixed?  I can't access iTunes at all.

    Do the following:
    Uninstall from Windows the following four programs: iTunes, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support. You do this from an applet in Control Panel called Programs & Features (in Windows 8, 7, or Vista) or Add or Remove Programs (in Windows XP).
    Download the latest version of iTunes from Apple and note the location you're saving it to so you can find it once it's done.
    Run the iTunes installation as an administrator, just Right click iTunes installer and Run as Administrator.

  • ITunes doesn't see my iPhone anymore after upgrading

    After upgrading to 10.3.1.55, when I plug my iPhone into the PC, iTunes hangs up for a while and then fails with an error E8000065. After it iTunes doesn't see my iPhone. Previously all worked flawlessly. What am I doing wrong?

    Yes, Allan, that's what I meant I've read almost all FAQs about that problem and executed all instructions step by step. No luck... All drivers & services are running Ok, the System log is free of errors, everything is looking fine... but doesn't work

  • HT4623 The iOS 7.0.6 update failed, my iPhone 5S disappeared from iTunes and now is displaying the picture: iTunes and a USB plug. Turning it Off and On didn't fix it. iTunes doesn't see it. Any suggestions?

    The iOS 7.0.6 update failed, my iPhone 5S disappeared from iTunes and now is displaying a picture iTunes logo and a USB plug and black backgraound. Turning it Off and On didn't fix it. iTunes doesn't see it. Any suggestions?

    Thanks, Lawrence.
    I've tried http://support.apple.com/kb/HT1808 and other suggestions first, which turned out unrelated.
    I've finally fixed the issue by plugging the cable in the USB 3 ports in the back of PC instead of the ports in the front, the iTunes saw the phohe and the recovery started automatically.
    In the hindsight, I realized that the either the required prerequisite iTunes 11.1.5.5 update installed a USB driver incompatible with my PC's front side USB ports that I always used for my iPhone syncing prior or it was always
    incompatible, but worked in all modes except the recovery.
    Cheers,
    Michael

Maybe you are looking for