Itunes doesn't see my devices

I've recently plugged (USB cable) my ipod and my iphone in to the mac book pro that they are always plugged into for syncing and backing up via iTunes. However, now iTunes doesn't see these devices, nor any other devices I plug in.
Anyone had this problem?

Try the suggestions in this support document: 
iOS: Device not recognized in iTunes for MAC OS X, http://support.apple.com/kb/TS1591

Similar Messages

  • HT5868 My iPhone and iPad repeatedly ask to trust my computer and when I do or don't iTunes doesn't see my devices.

    Need help with this one.  I tried repairing iTunes on my computer and then uninstalling and reinstalling it, neither work.  I did recently put a registry cleaner on my computer, could this be the problem?

    Not sure what computer operating system you are using, since you do not indicate that information in your post. With that in mind, here are the support documents for both regarding phone not recognized in iTunes.
    OS: Device not recognized in iTunes for Windows
    iOS: Device not recognized in iTunes for OS X

  • Ipod has permanent white screen. I have tried a reset to no avail. Itunes doesn't 'see' the device and hence I am unable to restore. Any suggestions?

    MY IPOD Touch has a permanent white screen. I am unable to switch it off or reset and it is not recognised in i-tunes thus preventing me from performing a 'restore'
    Any suggestions?

    Try letting the battery fully drain.  After charging for an hour, try the reset and connecting to the computer again andtry to restore.  If the screen is blank (not white) see if placing the iPod in recovery mode will allow a restore. For recovery mode:
    iPhone and iPod touch: Unable to update or restore

  • TS1363 i have a new iphone 5 and although I had a little trouble downloading all my apps and music, i did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can  Anyone help

    I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can  Anyone help?

    Hey leafxxx,
    Thanks for the question, and welcome to Apple Support Communities.
    The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
    Apple - Support - iPhone - iTunes Troubleshooting Assistant
    http://www.apple.com/support/iphone/assistant/itunes/
    For more detailed instructions, see this article:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Enjoy your new iPhone 5!
    Matt M.

  • ITunes doesn't "see" my iPod Touch but Windows 7 does. What can I do?

    Windows 7 using "MTP USB Device" driver so it recognizes that it's an Apple iPod but iTunes doesn't see it. I have spent the entire day following the "install/ininstall/start AMDS/stop AMDS" instructions ad nauseum...still no love. Frustration maxed out!

    Did you try here:
    iOS: Device not recognized in iTunes for Windows
    Did you do this:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • Itunes doesn't see my iphone 5

    Just got a new phone, but when I plug it into my MacBook Pro iTunes doesn't see it as a device. iPhoto launches, so it is not invisible. It's just iTunes that won't wake up.
    Help!

    What version Itunes and mac software are you using?  iphone 5 needs certain requirements
    Does it read when you manually open itunes?
    Itunes also has settings for it to open when your device is connected, and seeing that its new, you have to resync it.

  • After updating to 11.1 itunes can't see my device

    After updating to 11.1. Itunes doesn't see any of my devices. I'm using windows 8

    iOS: Device not recognized in iTunes for Windows

  • I can't sync or conect my iphone 5s, Itunes doesn't see it

    I can't sync or conect my iphone 5s, Itunes doesn't see it

    Hello Mparada,
    Thank you for usingApple Support Communities.
    Depending on which operating system is on your computer, one of these two articles should help you sort out what is going on.
    iOS: Device not recognized in iTunes for OS X - Apple Support
    iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
    Regards,
    Jeff D. 

  • ITunes doesn't "see" iPad

    I have a new Macbook Pro 2.66 / 8 GB, 15" and an iPad and an iPhone. The problem is that every now and then - about once a day or so, iTunes doesn't see the iPad or iPhone when they are plugged in. The device starts charging but there is no indication that a sync is occuring.
    Following the instructions here: http://support.apple.com/kb/HT1747 I reinstall iTunes and replace the AppleMobileDevice kexts and then things are fine, but after another day or so the problem occurs again. I have not been able to determine what might be causing that. Any idea?

    This totally does not address the problem. I have had my iPad for only a few days and I'm about to return it. I've been able to sync it once, after installing a new OS, then uninstalling iTunes... and then it just grabbed everything/apps from my iPod, most of which I would not have put on the new machine. Now I want to sync the apps I've purchased on the iPad and some music/movies and the computer doesn't "see" the iPad at all.
    Users should not have to wipe/restore the machine. If Apple insists on using iTunes as a portal for all things iPad, then iTunes needs a serious overhaul. It's a music tool now being used to hobble a much more dynamic machine.
    Anyhow - I like the iPad, but Apple isn't really letting me use it if I have to sync via iTunes, but iTunes isn't a functional tool.
    Thanks - please give me an option other than reinstalling iTunes many times a doy or returning my iPad.

  • ITunes doesn't see my apple tv

    I've had this issue before and reinstalling iTunes always solved it... this time... not. I've done all the troubleshooting steps on the support page, still nothing. My apple tv is working fine, I can view movie trailers, etc., but the iTunes doesn't see it. In Preferences, I've selected "look for apple tv's", but there's nothing in the panel. I'm pulling my hair out. Can anyone assist? All my network connections are fine, I can access the iTunes store from iTunes, it's all apparently good, except that it can't see the apple tv.
    Please help save my sanity. :-|
    Thanks in advance!
    InkGodddess

    I had the same problems and i had to spend a couple days to (sort of) fix the problem.
    At home i was using a netgear wireless router with WPA2-AES encryption enabled. The apple TV was after the first installation able to connect to the internet. From my Home LAN it was not possible to connect to the apple TV (try to ping the device). When i disabled WPA2, switched to a 64 bit WEP ecncryption (less safer then WPA) and turned on filesharing and added iPhoto and iTunes in the leopard firewall the apple TV device appeared in iTunes. It seems that the Macs have problems to see each other when WPA encryption is enabled. I noticed that with WPA enabled i could not connect (ping) to other PC's in my network. I hope this will help.

  • ITunes doesn't see my iPhone

    iTunes doesn't see my iPhone, tryed to reinstall iTunes it doesn't help, PC still recognize it as a flash drive, I have Windows 8.1 (64-bit) iPhone 5s iOS 7.0.6

    Hello Jack,
    Thank you for the details of the issue you are experiencing with your iPhone not appearing in iTunes.  I recommend following the steps in the article below to troubleshoot the issue you described:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Migration Assistant problem? : New iMac's iTunes doesn't see the catalog or playlist of my old Mac's songs on an external drive

    So I just migrated from a 10.7.5 iMac 27" from 2009 to 10.9.4 on a 2013 27" iMac with Fusion Drive.
    I don't use Time Machine. There are no backups involved here.
    Used Ethernet. Only took 20 hours... (BTW, it stayed on "less than 1 minute left" for like 12 hours but luckily I was away and just left it going in hopes it would work... and it did!)
    Anyway, back on my OLD iMac, I kept all of my songs on an external drive because my internal drive was too small. So iTunes looked at that drive for the music it was playing. I turned that drive off, even disconnected it, during the migration process because I thought it was confusing it during the first attempt which took 10 hours and nothing happened.
    So now it worked, finally. On my new iMac, running Mavericks, I now have two user accounts... the one that was set up when I started the computer the first time, and the new one that transferred over via Migration Assistant. No problem. I can live with that. The only thing is, I would still think the old XML files and library stuff would migrate over... but iTunes doesn't see it. When I open up iTunes, in *either* account, iTunes behaves as if it's brand new. Repeat: the old and new account on the new iMac, both, do not see an old iTunes library which IS on the old iMac. Only the music is on the external drive from what I understand.
    I've done this before so I know it's possible. I remember upgrading a long time ago and got iTunes to see my old library... even though some of the music was no longer there. It just puts "!" marks wherever there is no link. I was hoping that that's what I would find when I launched iTunes, but no luck. Even connecting the old hard drive to the new Mac (via USB) doesn't make iTunes all of a sudden "see" the old library. That data doesn't seem to be there. It didn't transfer over. Did it not transfer over because the songs weren't on the internal volume? Should I have left my external hard drive on?
    So.... now that I've spent almost 3 days total trying to get this to work, and everything is running... I don't want to have to start over in order to get iTunes to work.  Is there a way I can just drag over some XML files or something from the old computer? I don't want to lose all of the ratings and personal notes and everything.
    I should add also that I have like only four songs I've ever actually bought through iTunes. I'm still a bit old fashioned and buy CDs and rip them to Apple Lossless. So I hope it's not an authorization / reauthorization issue because I have like 1400 albums ripped.
    Thanks in advance for any help.
    --Jeff

    iTunes does not use the .xml it uses the .itl
    If you are sure your old library file migrated across (does the file size and modification dates suggest it has?) start iTunes while holding down the option/alt key and guide it to the .itl file to get it to use that one.

  • ITunes doesn't see PSE7 images

    I had Photoshop Elements 8 installed, and iTunes could see those photos just fine. But then my trial expired, so I had to uninstall and use PSE7. The problem is that iTunes no longer sees my PSE7 catalog and instead sees the PSE8 catalog as it was before it was uninstalled. I managed to track down where iTunes apparantly copied the PSE8 catalog and deleted it, but now iTunes doesn't see any PSE catalogs at all.
    Of course there is the option to sync with individual folders, but I'd rather not do that since PSE keeps them nice and organized, and iPod Touch doesn't show the folders within subfolders of the selected folder for photo syncing. So, how can I get iTunes to pick up my PSE7 catalog again?

    I had something similar (if not the same) happen. I was going to transfer some new shows from iTunes on my laptop into my iPod. The msg I get from iTunes: "iTunes cannot read the contents of the iPod "(iPod'S name)". Use the iPod Software Updater application to restore the iPod to factory settings." The best part....my iPod's empty! I don't know what happened but I tried to connect it to my work PC and it read the same. I can reload my iPod with songs/shows. That's not an issue BUT I'd like to know what may have caused this and how do I know it won't happen again?
    PC   Windows XP  

  • Frozen in "Do Not Disconnect" iTunes doesn't see iPod

    I have never had one bit of trouble with my iPod until today. I plugged it in, the Do Not Disconnect comes up, the clock is frozen, no charging happening and iTunes doesn't see the iPod. I tried the "restart" and nothing is working. What do I do?
    I haven't upgraded to iTunes 8.1 yet, would that help?
    HELP!

    OK, so I tried the Reset again. Still didn't work. THEN I saw this:
    Tip:
    +If you are having difficulty resetting your iPod, set it on a flat surface. Make sure the finger pressing the Select button is not touching any part of the click wheel. Also make sure that you are pressing the Menu button toward the outside of the click wheel, and not near the center.+
    Tried it again and now it's all better.

  • I have a new iphone5. I can not get my itunes to even SEE the device. How do i sync?

    I have a new iphone5. i can not get itunes to even SEE the device. How can i sync?

    The warranty entitles you to complimentary phone support for the first 90 days of ownership.
    If you bought the product in the U.S. directly from Apple (not from a reseller), you have 14 days from the date of delivery in which to exchange or return it for a refund. In other countries, the return policy may be different. If you bought from a reseller, its return policy applies.

Maybe you are looking for

  • Starting Physically Standby Database in Mount Mode

    Hi All I have configured Data Guard using Oracle 10g 10.2.0.4.0 (64 bits) on Windows 2008 Server (64 bits) Release 2 Enterprise. Data guard configuration was OK as the message from "Enable Configuration DG1" was "SUCCESS" for both Primary and Standby

  • OS 10.7.5 W' permissions repair problems. How to fix it?

    I have a 27" iMac running os 10.7.5 and i'm having permissions repair problems ever since my last os update,does anyone know whats going on and how to fix it? Any help or ideas would be appreciated.

  • How do you resize the Picture Gallery Widget? (below 279 pt)

    The Picture Gallery widget works very nicely on a book, but it's way too big for my book design. I want a smaller image in the corner of the book. Something you tap on to open the picture gallery. I can get rid of the title, the caption and the backg

  • Vendor master - bank particulars

    Hello Gurus, I want to maintain followoing information in FK02 - Change vendor master. 1. Bank of Vendor eg. ICICI Bank, Dena Bank etc 2. Type of account eg. Current, cash credit etc 3. Account number of vendor in bank eg. 007102000011857 4. RTGS / N

  • Java extend client outside coherence grid or Java client inside grid ?

    Hello, I'm quite new with Coherence and I'm wondering the best option to connect a JAVA client that will communicate with coherence cluster during few seconds. Around 30 clients may connect at the same time. Cluster stores around 4Gb of data. I consi