ITunes doesn't see my iPhone

iTunes doesn't see my iPhone, tryed to reinstall iTunes it doesn't help, PC still recognize it as a flash drive, I have Windows 8.1 (64-bit) iPhone 5s iOS 7.0.6

Hello Jack,
Thank you for the details of the issue you are experiencing with your iPhone not appearing in iTunes. I recommend following the steps in the article below to troubleshoot the issue you described:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

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Yes, Allan, that's what I meant I've read almost all FAQs about that problem and executed all instructions step by step. No luck... All drivers & services are running Ok, the System log is free of errors, everything is looking fine... but doesn't work

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iTunes doesn't see my iPhone when I plug it in my computer but, my Computer does. What do I do?

Mac: http://support.apple.com/kb/TS1591
Windows: http://support.apple.com/kb/TS1538
Your computer should recognize the Camera Roll only, as a digital camera. iTunes must recognize it for syncing and backup.

ITunes doesn't see my iPhone 3gs. The sim card was pulled out while the 6.1.3 was installing. How do I restore the phone?

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Itunes doesn't see my iphone 5

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I'm running on Windows 8. When I connect my iphone the system opens the photo downloader and itunes doesn't see the iphone

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Hello Jim,
I would be concerned as well if my iPhone was not recognized by iTunes. I recommend the following article to troubleshoot the issue you described:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thank you for using Apple Support Communities.
Best,
Sheila M.

ITunes doesn't see new iPhone

When I plugin my new iPhone to my computer to sync it to my music, I don't "see" the iPhone listed anywhere. I have two different apple id's and have tried both, but still can't get the phone to be recognized. Any ideas?

Hi Princevillemac,
Welcome to Apple Support Communities!
It sounds like you may be unsure how to sync the iPhone or it isn't showing up in iTunes correctly. The first article linked below will walk you through the syncing process. And, the second article will help if the iPhone isn't being recognized correctly.
iOS: Syncing your data with iTunes
http://support.apple.com/kb/HT1386
Sync using USB
Open iTunes.
Connect the iOS device to your computer using the included USB cable.
Click the Device button in the upper-right corner. (If viewing the iTunes Store, click the Library button first.) If you don't see your device, you may need to hide the sidebar. Choose View > Hide Sidebar.
Some tabs may not appear if you don't have the corresponding content in your library. For example, if you don't have any podcasts in your library, the Podcast tab won't appear.
Click Apply, in the lower-right corner of the screen, to sync.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
-Jason

ITunes doesn't see my iPhone on my Windows 8 computer. It used to, now with latest version of iTunes it doesn't. Help?

I can't get iTunes to see my phone anymore. I am trying to sync my phone as I've done a million times and now suddenly I can't get the device to show up in iTunes. I have reinstalled iTunes, restarted my phone, and followed a few other steps in the online help that got me nowhere. Anyone have advice as to how to do this? I've got to sync my calendars asap!
Thank you!

Hi akwritermama,
Welcome to the Support Communities!
It's possible that the iTunes software didn't update properly. Try the specific steps below for the iPhone first:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the issue is not resolved, you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I hope this information helps ....
- Judy

ITunes doesn't see new iPhone for restore -- can I use recovery mode?

I am trying to upgrade 3G/iOS3.0->3GS/iOS4 on a Windows XP box with latest iTunes 9.2. I have backed up (and synched, but who cares) my old phone (3G). I expect, per various docs, that when I plug in the new (3GS) it will ask me to set up new, or restore, but instead it goes through some long registration dance (even though I've asked NOT to do this), which when I cancel out of (or even when I don't), I end up with the new (connected) phone not appearing in iTunes. I don't know what's going on, but I wonder, can I just bypass all this by putting the new phone in recovery mode and then doing the restore, or will that trash the OS as well (which would be bad, bcs the old phone is on 3.0, and the new one is on 4.0, so I don't really want the old phone's OS overwriting the new one! -- I guess I don't understand recovery mode, so I'm afraid of it.)

jeffshrager wrote:
Update: Actually, I let the scary registration song-and-dance go through and it seems to have done the right thing (or, at least it's doing it as we speak...I'm sure you'll hear a loud scream if it fails!) But my question stands: Could I have don't this by putting the new phone into recovery mode and done the restore that way, or would that have done something untoward?
Give yourself a solved!!!!! LOL
And yes, Apple forces you to go through the registration process. It is what it is.
As for your issue on recovery vs. restore, I'm not sure what you mean. Aren't they essentially the same thing?
Message was edited by: OrangeMarlin

ITunes 9.2.1 doesn't see my iPhone 3G 4.0 on Windows 7 x64

Hi everyone. I'm running Windows 7 x64 and have been having this problem since I updated my iTunes to 9.2. The problem is I plug my phone in, and iTunes doesn't see it. After plugging it in, iTunes seems to struggle a bit, lags, before finally running smoothly again. The phone doesn't appear in iTunes, though my computer detects it and I can browse the photos like I always could. Any help is appreciated!

yup same here
its a crapshoot, sometimes it happens other times it does not
only way round this i found is to do this:
reboot windows
and reboot iphone
eventually they will see each other.
what causes it? poorly coded itunes for windows, who knows.
but its something i've had for many versions now, 9.2.1 is nothing new. but it does seem to happen more now.

My new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.

my new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.

If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.

TS1363 i have a new iphone 5 and although I had a little trouble downloading all my apps and music, i did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help

I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?

Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M.

HT4623 The iOS 7.0.6 update failed, my iPhone 5S disappeared from iTunes and now is displaying the picture: iTunes and a USB plug. Turning it Off and On didn't fix it. iTunes doesn't see it. Any suggestions?

The iOS 7.0.6 update failed, my iPhone 5S disappeared from iTunes and now is displaying a picture iTunes logo and a USB plug and black backgraound. Turning it Off and On didn't fix it. iTunes doesn't see it. Any suggestions?

Thanks, Lawrence.
I've tried http://support.apple.com/kb/HT1808 and other suggestions first, which turned out unrelated.
I've finally fixed the issue by plugging the cable in the USB 3 ports in the back of PC instead of the ports in the front, the iTunes saw the phohe and the recovery started automatically.
In the hindsight, I realized that the either the required prerequisite iTunes 11.1.5.5 update installed a USB driver incompatible with my PC's front side USB ports that I always used for my iPhone syncing prior or it was always
incompatible, but worked in all modes except the recovery.
Cheers,
Michael

If I connect my iphone to my pc the computer see's it as a camera and itunes doesn't see it at all

If I connect my iphone 3gs to my pc the computer see's it as a camera but itunes doesn't see it at all, however, if I connect a friends using the same usb port and lead it connected straight away. I've reset the phone uninstalled itunes abd re installed and I've updated the software but nothing seems to work. Any ideas?

If you have photos in the Camera Roll on your iPhone and have preferences set to open an image azure application on your pc when a camera is connected, your pc will do just that. That's how one transfers photos taken with the phone to a PC.
You can do two things to avoid this.
1. Just quit the image capture application and open iTunes. You do have iTunes 10.7 or higher installed on your pc, right?
2. You can change the preferences on your pc to do nothing when a camera is connected. And you can set the preference in iTunes to open iTunes when your iPhone is connected.

I can't sync or conect my iphone 5s, Itunes doesn't see it

I can't sync or conect my iphone 5s, Itunes doesn't see it

Hello Mparada,
Thank you for usingApple Support Communities.
Depending on which operating system is on your computer, one of these two articles should help you sort out what is going on.
iOS: Device not recognized in iTunes for OS X - Apple Support
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Regards,
Jeff D.

ITunes doesn't see my iPhone

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