ITunes doesn't show a Devices tab

For some months, my iTunes has not recognized my iPhone5. Both os's are up to date - well, the iPhone is up to date as of March when I stopped being able to sync. iTunes is up to date. There is no Devices tab. All my USB ports work with other devices, and the phone does charge on the USB. I know the phone and cable work because they show up on other folks' computers. This is a low-level frustration but I do want to sync and update my phone someday! Ideas? Do I really need to lug my iMac in to an Apple Store?

Thanks Rick, but that's not it. I wish. (I confess updates to iTunes keep me guessing about where functions get hidden, that used to be in plain view.) When I plug in the iPhone 5 (and yes I keep trying different USB ports, rebooting, etc.) iTunes does not launch. If I then launch iTunes, it shows no evidence of the device. On help pages, I see illustrations of a Devices tab in the top menu next to iTunes Store (when sidebar is hidden) but that doesn't appear on my iTunes. Other thoughts?

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