ITunes doesn't think im on the internet

i can´t update my iPod (nano 2th gen.) because iTunes can´t connect to the update server. The same problem with the nike+ datas witch i also can´t sent to the nike+ site because of the same problem (iTunes can´t connect to the internet, check your Internetconnection and try again). I have this problem since nov´08. But i can use the iTunes store an download new podcasts.
Can anyone help me? I don´t know what to do...

Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
ASUSTeK Computer Inc. M6Ne
iTunes 8.0.2.20
QuickTime 7.5.5
FairPlay 1.1.11
CD-Treiber 2.0.7.5
CD-Treiber DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11 (118.5)
iTunes-Seriennummer 1B7A72C55EBB7FB8
Aktueller Benutzer ist ein Administrator.
Aktuelles Datum und Uhrzeit sind 2009-03-09 07:43:03.
iTunes befindet sich nicht im abgesicherten Modus.
Info zu Video-Anzeige
ATI MOBILITY RADEON 9600/9700 Series
** Info für externe Plug-Ins **
Keine externen Plug-Ins installiert.
** Netzwerkverbindungstests **
Info über Netzwerkadapter
Adaptername: {2DA89406-3476-40DC-AA70-C80150B6C34C}
Beschreibung: Microsoft TV-/Videoverbindung
IP-Adresse: 0.1.0.5
Teilnetzmaske: 255.255.255.255
Standard-Gateway:
DHCP aktiviert: Ja
DHCP-Server:
Lease erhalten: Thu Jan 01 01:00:03 1970
Lease endet am: Thu Jan 01 01:00:03 1970
DNS-Server:
Adaptername: {39688A24-BBC6-4D21-9336-8134285D80CF}
Beschreibung: Intel(R) PRO/Wireless 2200BG Network Connection - Paketplaner-Miniport
IP-Adresse: 0.0.0.0
Teilnetzmaske: 0.0.0.0
Standard-Gateway:
DHCP aktiviert: Ja
DHCP-Server: 10.0.0.4
Lease erhalten: Wed Mar 04 11:32:00 2009
Lease endet am: Thu Mar 05 11:32:00 2009
DNS-Server:
Adaptername: {1B3A8C44-D53F-419E-BD38-EE50607C6951}
Beschreibung: Broadcom NetXtreme Gigabit Ethernet - Paketplaner-Miniport
IP-Adresse: 192.168.1.3
Teilnetzmaske: 255.255.255.0
Standard-Gateway: 192.168.1.1
DHCP aktiviert: Ja
DHCP-Server: 192.168.1.1
Lease erhalten: Mon Mar 09 07:32:29 2009
Lease endet am: Thu Mar 12 07:32:29 2009
DNS-Server: 192.168.1.1
192.168.1.1
Aktive Verbindung: Alice
Angeschlossen: Nein
Mit dem Internet verbunden: Nein
Modem in Benutzung: Ja
LAN in Benutzung: Nein
Proxy in Benutzung: Nein
Unterstützung für SSL 3.0: Aktiviert
Unterstützung für TLS 1.0: Aktiviert
Info über Firewall
Windows-Firewall ist aktiviert.
iTunes ist in Windows-Firewall aktiviert.
Verbindung zur Apple-Website war erfolgreich.
Verbindung zum iTunes Store war erfolgreich.
Sichere Verbindung zum iTunes Store war erfolgreich.
Der Aufbau einer sicheren Verbindung zum iPhone-Aktivierungsserver war erfolgreich.
Letzter erfolgreicher Store-Zugriff: 2009-03-09 07:41:10.
** Verbindungstests für iPod/iPhone **
iPodService 8.0.2.20 arbeitet zurzeit.
iTunesHelper 8.0.2.20 arbeitet zurzeit.
Apple Mobile Device service 2.12.33.0 arbeitet zurzeit.
Universal Serial Bus Controller:
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C2 . Gerät funktioniert wie vorgesehen.
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C4 . Gerät funktioniert wie vorgesehen.
Intel(R) 82801DB/DBM USB Universal Host Controller - 24C7 . Gerät funktioniert wie vorgesehen.
Intel(R) 82801DB/DBM USB2 Enhanced Host Controller - 24CD . Gerät funktioniert wie vorgesehen.
FireWire-Host-Controller (IEEE 1394):
OHCI-konformer IEEE 1394-Hostcontroller. Gerät funktioniert wie vorgesehen.
Infos zum verbundenen Gerät:
DER ROTE WU (J:\), iPod nano (2. Generation) mit Firmwareversion 1.1.3
Busgeschwindigkeit: 61440

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ITunes doesn't think im on the internet, but clearly i am

My iPod went on the fritz yesterday and I have to restore it. So I opened itunes (the latest version) and clicked restore and got a message saying "iTunes could not contact the iPod software update server because you are not connected to the internet." I am on the internet however, my browser, and IM chat client are both running and my firewall has itunes on its exception list. also here is the diagnostics test:
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Inc. MM061
iTunes 8.0.2.20
QuickTime 7.6
FairPlay 1.1.11
CD Driver 2.0.7.5
CD Driver DLL 2.1.1.1
Apple Mobile Device 2.1.2.7
Bonjour 1.0.5.11
iTunes Serial Number 0F9415F0666D5849
Current user is an administrator.
The current local date and time is 2009-03-03 11:55:19.
iTunes is not running in safe mode.
Video Display Information
Mobile Intel(R) 945GM Express Chipset Family
Mobile Intel(R) 945GM Express Chipset Family
** External Plug-ins Information **
Plug-in Name: Last.fm AudioScrobbler
Plug-in Loaded: Yes
Plug-in Version: 0.0.2
Plug-in File Version: 3.0.2.0
Plug-in Path: C:\Program Files\iTunes\Plug-ins\itw_scrobbler.dll
** Network Connectivity Tests **
Network Adapter Information
Adapter Name: {4F112790-5409-4026-891F-E7D9E2302F28}
Description: Intel(R) PRO/Wireless 3945ABG Network Connection - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Mon Sep 08 17:44:45 2008
Lease Expires: Mon Sep 08 18:44:45 2008
DNS Servers:
Adapter Name: {ADA410F8-AFE7-48E6-939F-162160236C48}
Description: Broadcom 440x 10/100 Integrated Controller - Packet Scheduler Miniport
IP Address: 137.99.145.170
Subnet Mask: 255.255.252.0
Default Gateway: 137.99.144.1
DHCP Enabled: Yes
DHCP Server: 137.99.24.87
Lease Obtained: Tue Mar 03 11:47:16 2009
Lease Expires: Fri Mar 06 11:47:16 2009
DNS Servers: 137.99.25.14
137.99.25.14
137.99.203.20
Adapter Name: {C176563B-DC36-4FDA-8E97-D1F7192F2F50}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Fri Mar 06 11:47:16 2009
Lease Expires: Fri Mar 06 11:47:16 2009
DNS Servers:
Active Connection: (none)
Connected: No
Online: No
Using Modem: No
Using LAN: No
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.
Secure connection attempt to iPhone activation server was successful.
Last successful store access was 2009-03-03 11:20:39.
** iPod/iPhone Connectivity Tests **
iPodService 8.0.2.20 is currently running.
iTunesHelper 8.0.2.20 is currently running.
Apple Mobile Device service 2.12.33.0 is currently not running.
Universal Serial Bus Controllers:
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB. Device is working properly.
Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
iPod nano running firmware version 1.3.1
Serial Number: 5K7290BZTK2
Can anyone help me to either can iTunes on the internet or get my nano restored? thanks

Eeek, I've never seen this before
+Active Connection: (none)+
+Connected: No+
+Online: No+
+Using Modem: No+
+Using LAN: No+
+Using Proxy: No+
All I can suggest is, power down your PC. Power down your cable mode.
Start the cable modem back up, then your PC.
Can you connect now?
Also if you are like most PC owners, there is a copy of Norton security on your machine. It has its won firewall that also needs to be set up, even if you've never used Norton/Symantec.

HT4972 i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?

i connect my iphone to my pc and i tunes open automatically,then i press dowload and update but itunes say am not connected to the internet while my pc is connected to the internet what isi the problem?

If you are the only user on your computer you probably don't have multiple user accounts set up and can disregard that. If you are using iTunes 11 go to View>Show Sidebar. Now see if your iPad appears under Devices on the left side when you connect it. If it does, click on the name of your iPad on the left side and your iTunes sync settings options will appear in folders with tabbed headings to the right.
If it doesn't appear on the left side, follow the troubleshooting steps shown in this article: http://support.apple.com/kb/TS1538.

My iPod dispalys this message: "Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?

My iPod dispalys this message:
"Connect to a computer. Use iTunes to restore." When I connect to a computer, iTunes doesn't recognise it. The iPod 5th Gen does not work at all. How do I fix my iPod without losing any data?
I have seen the Apple webpage suggesting the "five R's" (including restore). Before doing anything, I want to be sure that restoring or any other action is not going to delete or risk my data.
I would be very grateful if anyone can suggest a fix for this problem, in a way that will not risk my data.
Thanks in advance!

Did you try a hard reset with the iPod still connected to your PC? Have you tried multiple USB ports, preferably high powered USB 2.0 ports?
To do a hard reset, first make sure the hold switch is in the Off position, then press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
Have you also worked through each and every single troubleshooting suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

HT1386 I installed Snow Leopard and have the latest version of iTunes. However, when I connect my iPhone, it charges and iPhoto opens, but iTunes doesn't seem to recognize the iPhone. It simply doesn't appear in the left column. What gives?

I installed Snow Leopard and have the latest version of iTunes. However, when I connect my iPhone 4S, it charges and iPhoto opens, but iTunes doesn't seem to recognize the iPhone. It simply doesn't appear in the left column. What gives?

http://support.apple.com/kb/TS1591

Sometimes when I'm trying to download an app from the app store when it is trying to load I get the error message cannot connect to iTunes store. I am on the internet. Any ideas?

Sometimes when I'm trying to download an app from the app store when it is trying to load I get the error message cannot connect to iTunes store. I am on the internet. Any ideas?

I have the same issue. How did you solve it?

Why doesn't iPhone connect to the internet when connected a computer?

Why doesn't iPhone connect to the internet when plugged into a computer that has ethernet internet connection?

Also, computers don't work that way either to share a connection like that. Just because you plug a device into a computer doesn't mean it can use it's internet connection that way.
Windows Mobile devices have been able to use their host USB cable to connect to the internet, since at least the year 2000. (And vice versa, more recently.)
It was actually a minor surprise at first that Apple didn't support it.

When i plug my 3rd generation ipod touch into my computer, itunes doesn't notice it, and the computer says it is just a digital camera. i can only see the images on it. Can anyone help?

When i plug my 3rd generation ipod touch into my computer, itunes doesn't notice it, and the computer says it is just a digital camera. i can only see the images on it. Can anyone help?

Try
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I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

I can only listen to music in iTunes when i'm connected to the internet. Everything seems to have uploaded onto iCloud - something I didn't sign up for. Happened with the latest iTunes update. Help!

I can only listen to music in iTunes when i'm connected to the internet. Everything seems to have uploaded onto iCloud - something I didn't sign up for. Happened with the latest iTunes update.
All of the music is still on my computer, but when I play it through iTunes, it either buffers first (when I'm connected to the internet) or it is greyed out (offline) and I can't listen to it.
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Have you read for possible solutions over in the "More Like This" thread over here?----------------------->
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Ting screwy. I deleted the app and reset my ipod but I still can't access either Itunes stores, send messages, or access the internet. What should I do?

I downloaded nds4ios for my ipod touch and now it's acting screwy. I deleted the app and reset my ipod but I still can't access either Itunes stores, send messages, or access the internet. What should I do?

Hi Seabiscuit564,
It sounds as if your issues here are all related to not having a good connection to the Internet from your iPod touch. I would suggest that you troubleshoot using the steps in this article -
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Cannot connect to iTune store... even after the internet connection is working fine... plz help...

cannot connect to iTune store... even after the internet connection is working fine... plz help...

Same here, also cannot access the App Store. Internet connection is good. Iam on a Mac

Tried to install newest itunes, crashed during install, and now crashes my computer every time i try to uninstall. Itunes doesn't show up in the Add/remove prog list at all. tried to roll back over a month, still crashing.

So I tried to update to the newest Itunes. It locked up my computer part way thru the install. Black screen, computer turned itself off. Now anytime i try to do anything with Itunes it shuts my computer down. I can start up fine in safe mode but when i try to uninstall from there, Itunes doesn't exist. the other apple programs do, but no itunes. when i try to uninstall the other programs in safe mode it tells me it can't because the windows installer isn't loaded. I have system restored to over a month ago and itunes still doesn't show up in add/remove programs. however, i can open itunes. it just tells me a file didn't get installed and to uninstall and reinstall. So, how do i remove a progam that doesn't think it exists and crashes my computer when i try to do anything related to it??? I'm out of ideas. running windows vista.

I think my problem is fixed now.
For the fun of it, I reinstalled iTunes 9.2.1 today (using the exact same installer as I did yesterday), but this time I didn't uninstall iTunes first. As expected, iTunes recognized my iPhone (as I expected it to, until my next reboot).
A few minutes later, Software Update showed up and among the updates is "iPhone SDK Compatibility Update". The description indicates that installing this should fix an issue where iPhones and iPod touches aren't recognized by iTunes. Isn't that interesting?
I installed that update and most of the others waiting for me (including Java, Safari 5.0.1, and a few others - not 10.6.4 though, due to the issues with nVidia graphics cards). After the reboot, I started iTunes, and it saw my iPhone!
So, if you're having this same problem, I'd recommend tracking down this update and see if that does the trick for you. Hopefully it will.

Itunes doesn't show all of the music on my ipod when I plug it in??

This all happened since I downloaded itunes 10.5 and ios 5:
itunes only shows some of the music on my ipod when I plug it in, (and click music on the left underneath 'Ellie's iPod' like normal), I've tried everything I can think of, and it's still only showing some songs, (always the same ones). also, if I edit an album cover or something in itunes, the change doesn't come up on my ipod either, so I can't edit songs in any way; it's driving me insane! I tried making a playlist on my ipod of all the songs that don't appear when I plug it in, and when it came up on itunes only one song was in it, and it wasn't even a song i'd put in the playlist.. (to make the playlist come up I synced my apps - when I checked the playlist on my ipod afterwards, this one song was there too).
My itunes library doesn't have the same songs as on my ipod, so I can't just sync that to my ipod as I'll lose a load of songs, (and gain some ones that I don't want), I don't know what to do; I tried repairing itunes, and i've tried all the basic things like restarting my computer etc. I haven't tried unistalling and reinstalling yet, but I'm a bit hesitant to do that.
If I go to the itunes store, the songs that I've purchased and that are appearing in itunes are greyed out like they should be, but the songs i've purchased that are on my ipod but aren't appearing in itunes are not greyed out, as if i haven't bought them, (yet they do show up in 'purchased' in the itunes store on my ipod..).
It's all very confusing and hard to explain, but long story short, not all the songs on my ipod are appearing in itunes when I plug my ipod in, and I can't edit the ones that do.

Copy everything from your old computer, or your backup copy of your old computer, to the new one.

Itunes 8 won't connect to the internet. Connection is live

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The #1 cluprit for no iTunes store connection after an upgrade is Norton.
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ITunes skips, stammers when I browse the Internet

This didn't occur before I upgraded to 7.0+.
I used to be able to browse the internet to my hearts content AND listen to iTunes. No longer.
Looking through Best Buy's weekly ad? Skips.
Searching for something on eBay? Skips.
I don't think I should buy a second computer to listen to iTunes. I have an AMD Athlon 64 processor with 2 GB of RAM. I ought to be able to surf the web and listen to iTunes at the same time...
Does anyone have any ideas? Apple has been unresponsive.

This seems to be a very common problem after upgrading to iTunes 7. Apple offer this help on troubleshooting the problem:
http://docs.info.apple.com/article.html?artnum=93610
Some people, like me, never completely resolve the problem. I got rid of most of the stuttering except when a large program was loading by following the above advice.
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ITunes doesn't think im on the internet

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