ITunes doesn't work at all.

I upgraded to the newest version of iTunes and it stopped working completely. No error messages or anything, it just won't open. I click the icon, get the little working icon on my cursor, and then nothing. Is this a known issue or does my computer (and Apple) just hate me?

you are not alone: http://discussions.apple.com/thread.jspa?threadID=677230&tstart=0
there seems to be many threads with this same issue, and as you rightly point out, no solutions

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This iTunes doesn't work at all! Help.

Hi. Why can't I download/buy Mp3's?
I have newest iTunes 10. But when I go to "download" sections then still I can see "To download the item you just requested, you need to have iTunes" what is wrong.
I have newest version. I try to buy Mp3's from 2 comptuers, from different internet browser but still nothing! Why this iTunes doesn't work?
I am from Poland.

Connect to the Computer you Usually Sync with and Follow the Steps Here...
Recovery Mode
http://support.apple.com/kb/HT1808

Itunes doesn't work at all after upgrade 7

when i got the pop-up to upgrade to 7 i clicked it. When it was done loading, i got a error that said i don't have quicktinme 7.1.3. So i went onto apple.com and went to quicktime and updated to quicktime 7.1.3. As soon as it was done i cliked onthe itunes desktop icon and it came up with the same error. i ahve tried many times to fix it by uninstalling everything and reinstalling it all over again and it still did not work. Is there any way to fix it or is it something with the compuer?

Hey Diego3,
You would want to use the tips provided here: http://docs.info.apple.com/article.html?artnum=93976
I would first try skipping down to Uninstall older versions QuickTime, the attempt to repair iTunes installation. This will be done through control panel>addremove programs.
Jason

Itunes doesn't work on windows 8.1

after the upgrade to windows 8.1 (I have a HP Henvy H9 x64), itunes doesn't work. I unistalled all the apple software; I restarted the PC and then I installed again itunes (the last version 11.1.5 x64). When the installation finish and I start itunes give me this error "impossible to find the file c:\program files (x86)\itunes\itunes.exe". Verify that the filename is correct and try again.".
Somebody could help me? Thanks

Hello Lorenzo 1972,
It sounds like you are unable to open iTunes even after a fresh install with the error that it cannot find the iTunes.exe file. That path, c:\program files (x86)\itunes\itunes.exe leads to the 32 bit program folder for iTunes. If you are using a shortcut you had on the desktop pre install, try going to C:\program files\itunes\ and finding the iTunes.exe file there.
If not it sounds like iTunes may be installing a damaged copy of the 32 bit version of the application, so I would recommend the following article to help you get any old installation files out so you can install the 64 bit version fresh:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thank you for using Apple Support Communities.
All the best,
Sterling

My "sent mail " tone doesn't work. All other tones do work. I've changed tones and rebooted. Still silent

"sent mail" tone doesn't work. All other tones do. What to do?
ILive changed tones and rebooted

Hi Gwing17,
Welcome to the Apple Support Communities!
I understand that all of your iPhone sounds are working as expected except for the Sent Mail sound. I understand that you have already changed the Sent Mail sound as well as reset your iPhone and the issue persists. In this situation, to isolate the issue, I would first recommend backing up your iPhone to either iTunes or iCloud.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
After you have backed up, I would recommend restoring your iPhone and setting it up as new to test the Sent Mail sound. If the sound works as expected, try restoring from your backup and test the sound again. Please let me know if the issue returns or if the sound still does not work when you set up your iPhone as a new device.
Use iTunes to restore your iOS device to factory settings - Apple Support
Cheers,
Joe

Finally got round to buying an iPhone 4, really excellent to start with. The sharing of music from my Mac Mini was excellent. ios6 update has ruined all that! The artist view miss's out most of my music and the sharing sometimes doesn't work at all!

Finally got round to buying an iPhone 4, really excellent to start with. The sharing of music from my Mac Mini was excellent. ios6 update has ruined all that! The artist view miss's out most of my music and the sharing sometimes doesn't work at all!
How do I get this feature working again? I am reluctant to move to iTunes 10.7 because I don't trust Apple at the moment.

My suggestion:
1) Always using MAC AIR with the power plug in.
2)Don' let the power level of battory fall under 30% percentage.
3)If the MAC can't be recharged now, just let it be with power plugged, WAIT...

I have a 64 bit windows 7 and i have itunes 11 on it . itunes doesn't work as properly as 32 bit windows 7 .

i have a 64 bit windows 7 and i have itunes 11 on it . itunes doesn't work as properly as one on 32 bit windows 7 .

When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the side, back, or bottom of your computer.
Most driver packages available from most computer manufacturers and chipset providers contain setup information for both 32 and 64 bit operating systems. The installer determines the version to install based on the indentified operating system. This is an industry wide pratice and nothing is wrong.
Please click the white KUDOS star to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240

ITunes funktioniert nicht mehr / iTunes doesn't work any longer

Hallo liebe Community,
ich habe seit gestern ein sehr ärgerliches Problem mit iTunes.
Seit gestern kann ich zwar iTunes noch öffnen, jedoch kommt bei jeglichem Versuch eine Verbindung mit dem iTunes Store herzustellen (sei es über iTunes Match oder Store oder meinen Account) die Windows 8.1 Fehlermeldung "iTunes funktioniert nicht mehr". Jegliche Versuche danach noch was zu machen schlagen fehl da sich das Programm dann automatisch schließt.
Was habe ich bis jetzt getan:
- einfache Neuinstallation
- komplette Neuinstallation (mit jeglicher Apple Software die auf meinem Pc war/ist)
- Bereinigung und Überprüfung des Pc's
- 1 Tag warten
- an und abmelden vom iTunes Store (war nur möglich bevor das Problem aufgetreten ist)
Nichts hat geholfen. Und jetzt habe ich einen Pc ohne Musik und allem anderen, weil alles in meiner iCloud ist. Kennt wer das Problem und kann mir zufällig helfen? Sämtliche Beiträge in den Apple Foren sowie in den Foren, die man durch Google findet, helfen nichts...und ja, ich habe die vorgeschlagenen Sachen ausprobiert.
daer community,
since yesterday it's still possible to open iTunes but at any try to get a connection to the iTunes Store (no metter if i try it through iTunes Match or Store or my iTunes Account) i'll get the Windows 8.1 error massage "iTunes doesn't work any longer". Any tries to do something after the error massage are useless because iTunes get closed by hisself.
What i've already done:
- simple reinstallation
- complete reinstallation (reinstalled all Apple softwares i've got at my pc)
- cleaned and checked my pc
- waited 1 day
- logged out and in at the iTunes Store (this was just possible before the problem appeard)
Nothing helped. And now i've got a pc without music and everything that i get from iTunes because all is in my iCloud. Does anyone know this problem and could help me solving it? All posts in the Apple forums and the forums you'll find with the google search are useless...and yes, i tried them all.
Vielen Dank,
Thanks,
Dominik

https://discussions.apple.com/thread/5457433?start=0&tstart=0
This solved my problem after even the Apple Support couldn't help me!

Downloaded latest version on my laptop. Doesn't syn but only do recognize my iPhone 5 of 2012. Uninstall and re install for few times and it doesn't work at all! Can't back up data anymore. Please advise.

Downloaded latest version on my laptop. Doesn't syn but only do recognize my iPhone 5 of 2012. Uninstall and re install for few times and it doesn't work at all! Can't back up data anymore. Please advise.

Uninstall and re install for few times and it doesn't work at all!
Are you (currently) getting an error message when you try to launch iTunes? If so, what does it say? (Precise text, please.)

HT4623 if the phone we are updating is locked how can we 6.1 to 5.0 and what if restoring doesn't work at all...

if the phone we are updating is locked how can we 6.1 to 5.0 and what if restoring doesn't work at all...

iTunes will only ever install the latest version of iOS for the device, in the case of the 3GS that is 6.1.

Hello to everyone!! I have a huge problem and I feel very angry grrrrr!!! My iPhone 4s has iOs 6.0.1 and my wifi doesn't work at all please dear apple do sth!!! help me!!!!!!

Hello to everyone!! I have a huge problem and I feel very angry grrrrr!!! My iPhone 4s has iOs 6.0.1 and my wifi doesn't work at all please dear apple do sth!!! help me!!!!!!

Κανε backup στο iTunes και μετά κάνε restore as new. Δηλαδή Settings>General>Reset>Reset all Content and Settings. Οταν τελειώσει θα έχουν σβηστεί όλα. Μην κανεις restore from backup. Δοκίμασε πρώτα νε δεις αν δουλεύει το wi-fi. Αν δεν δουλεύει πας στο service. Αν δουλεύει κάνε restore from backup. Αν το πρόβλημα ξαναεμφανιστεί τότε πρέπει να ξανακανεις restore as new και να το στησεις απο την αρχή. Αν δεν εμφανιστεί έχεις καθαρίσει. Μην ξεχάσεις να συγχρονίζεις επαφές και ημερολόγια πριν το restore.

ITunes doesn't work on my laptop

ITunes doesn't work on my laptop. I tried older versions also. It gets stuck once I open it. I have Windows 7

Try working through this problesooting article:
http://support.apple.com/kb/TS1717
You need to establish if the problem is account specific or system wide and then check through the approriate section.
As a shot in the dark, some people have found the follow procedutre helps:
1. Quit iTunes.
2. Start an elevated command prompt (Start Menu -> All Programs -> Accessories -> Right Click "Command Prompt" -> "Run as Administrator")
3. Once in the command prompt, type "netsh winsock reset" and hit ENTER.
4. Reboot your machine.
5. Restart iTunes.

ITunes doesn't work anymore!

iTunes doesn't work. When I open it, it takes forever, and then I just get the pinwheel. And, the rest of my computer is frozen. I've erased the iTunes preferences. I've opened an older library, and it's still totally gummed up.
This all started when I tried to update my wife's iPhone. I was in the middle of downloading the update, but then I cancelled because we had to leave. When I returned home, iTunes was messed up.
Help!!

Let's try swapping out your QuickTime one more time, taking a few additional explicit precautions this time:
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

My new iPhone 4 doesn't work at all

You are definitely not alone with your issues. I'm on my second iPhone 4 unit, and am still having the same problems. I've had proximity sensor insanity, battery draining after 8 hours of stand-by (NO USE, just sleeping) to the point that my phone goes into a coma and has to be plugged in to be revived, the grip of death dropping calls....
But the single most irritating and infuriating problem is the signal strength/reception fluctuation. I share a house with two iPhone 3Gs users, and I had an original silverback iphone until July 2010. They all work fantastically well with no issues when I'm at home (where I am just about 24/7, since I work from home). *_My new iPhone 4 doesn't work at all.*_. Signal strength is all over the place. I did a test where I sat watching the bars showing signal strength for five minutes. In that time, I saw it switch from E (edge?) with full bars to 3G with full bars to 3G with 1 bar to 2 bars to 4 bars to 1 bar to "Searching." Then back to 3G, with degradation of bars from 3 to none, then E network appears again, this time with full strength. This all with the phone sitting on a table, not being touched by human hands.
It seems that my iPhone is constantly switching actual physical networks, and as a result signal strength is all over the place from one 30 second period of time to the next. This drains the battery like crazy, and means that all incoming calls go to voicemail--usually without my phone ever ringing.
The 3G phones in my house work great. The 1st G iPhone I have had since the week it came out worked great (though its battery doesn't hold much of a charge anymore, after three years). On my new IP4, games are awesome. The videos and photos are amazingly clear and high quality, and editing on the phone is out of sight. iPhone Apps rule. MobileMe syncs my contacts quickly and easy. The only thing I love more than the iP4 features is my iPad--it rocks.
Everything works on my IP4 at home BUT THE ACTUAL TELEPHONE FUNCTIONS. This is unacceptable. In late August, after two weeks in which I had 4 minutes of phone use, the nice folks at the Apple store switched me to a new phone, no questions asked. The phone worked so much better, I could send texts and place calls most of the time (this was now the first part of September)...except that now that I was using my IP4 to make phone calls, I started having a problem with the proximity sensor during those calls. I'd be talking and my cheek would mute the phone, turn on speaker, open contacts and edit info (with gobbledygook), and of course, hang up on people.
So around Sept. 18 I was told by Apple phone support to update to iOS 4.2, restore as new, and do two complete power up and drain down cycles. This would fix the proximity sensor and any other issues.
Well, I would love to see if iOS 4.2 actually did fix the PS, but I can't get the signal strength to stabilize long enough to have an actual phone conversation. I'm back to watching the signal strength go up and down at random (with me touching/holding it carefully to avoid grip of death, and also when I leave phone on the table with screen lock off --no touching). It is back to switching between E network and 3G and varying strengths of wi-fi from my home network. This eats up battery from 100% to low enough to turn off in under 10 hours of standby (usually 6-7). Essentially, my IP4 is back to being unusable as a phone.
So I did another long, involved call to Apple tech support on 9/18. They tell me that I have to turn off wi-fi, turn off 3G, turn off push/fetch and notifications, shut all apps (no multi-tasking) and do everything but switch my phone to airplane mode--and see if the battery holds up for 24 hours in standby. If that didn't work, I should restore from new, but not load any contacts or network or data or anything--just leave it as it would be out of the box new.
As a test, I turned everything off as advised: 3G, wi-fi, push, etc. Now my battery life is back to normal, where I can have the IP4 on stand-by for up to two full days before needing a recharge. Fabulous. BUT IT'S NOT A SMART PHONE if I have to turn off 3G, turn off wireless, and not use email push and so forth.
I'm so frustrated I could scream. I'm quickly coming to the conclusion that there is a significant flaw in the new iPhone. Or perhaps it is just an issue for iPhone 4 users in areas where the signal strength is marginal, or where there are two types of overlapping network coverage (E and 3G in my case). I know that the networks themselves are in good condition--though I'm in a semi-rural area, the state capital is 4 miles away, and I know they have a new tower and good coverage for the politicians and power brokers around town. The phone coverage area I live in has Edge network in the south part of the network area and 3G in the north part, which is the state capital. I'm right in between. Could this be the problem? AT&T says no, it's Apple's fault.
Message was edited by: HighSierra

So what to do besides complain? Troubleshoot?
I just wonder if all of us who have had chronic signal strength and "Searching for network" issues that totally drain the battery might have something in common, despite being all over the world? I'm using wi-fi 95% of the time, and live in a semi-rural area with overlapping networks run by same carrier. Apple folks hinted that maybe in my area the network usage is nearing capacity (resulting in getting kicked off of 3G and down to E as new calls are placed that strain capacity). They also hinted there could be interference from mountains or other objects. But here's the thing--3G phones work fine, and my IP4 works fine when I'm away from home, usually in the capital city on strong 3G network. (When I say "works fine I mean the signal is good and calls go through, I haven't tested battery drain away from home yet).
I have to conclude that the problem is the IP4 itself--something about the hardware or the software (namely, the way it connects to the phone network) is horribly wrong. Other folks who live in urban areas or with strong networks that (likely) aren't over-utilized don't seem to have this issue. After reading through these pages, it also seems the wi-fi may be a major culprit in draining the battery and in varying signal strength (this is from Apple phone support, which said that varying signal strength and the constant pinging off the home wi-fi is creating a "power struggle" and keeping the phone constantly looking for the best connection option). Mind you, 3G iphones on the same home network have no problems whatsoever.
So while I'm not a technical expert, it seems like the problem HAS to lie in the differences in the way the IP4 connects to the cellular and/or wi-fi network. And since the connection/signal strength problem was "resolved" on my replacement phone, but then "broken" again by the software update of iOS 4.2, I'm leaning toward this being a software issue. I've offered to help Apple troubleshoot, and I'm trying to be patient--because the IP4 is a work of art and I've never had an issue with an Apple product before. But all they want me to do is restore, restore, reload, restore, and then drive 1 hour to the nearest Apple store (in Reno, NV) and get a new phone...and start the whole process over again. I don't have time for this, I need my phone back.
I'm this close to trading in my beautiful but flawed IP4 for a 3G. Maybe I should just get a new battery for my original iPhone from 2007?
I understand that Apple can't test for every possible variable of use all over the world, but they don't even seem to acknowledge that they have a problem with the IP4 that will not be resolved by replacing it with a new unit. They want me to believe it's a fluke, or it's just me...but I've been combing these threads and see a lot of people reporting the same issues I am--battery drain and wildly fluctuating signal strength issues, wi-fi problems, and dropped calls. Can't someone get on this? Because otherwise Apple is going to have to admit that their IP4 is not a good solution for people who live in areas of less than perfect signal strength or use wifi or whatever demonic combo I have in my home/work setting.
Or people will have to do what I have done--if you who want the cool IP4 non-phone features, you will have to dumb down your IP4 in order to have it be even moderately useful as *a phone.* For $599 I expected better.
My (temporary) workaround?
To spare the battery:
*Turn off wi-fi (which *****, because now I have to burn minutes when I'm at work using the email, downloads, safari, etc--and it's E network, so it's SLLOOOOOOOW)
*turn off push and fetch, have mail get new messages manually
*turn off data roaming
To keep the signal somewhat stable (making it easier to complete calls and spare battery)
*Turn off 3G (this leaves me on E network--fabulous, I had that with my 3 year old iPhone)
*grip IP4 between two fingers placed at the top of the phone, away from death zone. Tough for us lefty phone users.
*pray the free bumper will a) come soon and b) help. I'm not optimistic.
To keep proximity sensor from going nuts and dropping calls, muting, turning on speaker etc:
*use headset or bluetooth (unless you are also having one of the known bluetooth issues!)
*keep phone pressed to one ear and don't move it a millimeter. Don't shift sides, don't hold phone with your shoulder, just keep it to one ear and talk fast).
I'm about out of patience. I understand that lots of folks have and love their IP4s. I'd love to be one of those people. I'm open to suggestions and have spent many hours on phone with tech support, restoring my phone, reloading data and apps--there has to be a better way.
Sorry for the thread-jacking, but someone from Apple has got to be following these threads--help us!
null

Tried downloading itunes version 11.4 and received an error code 2324. Now itunes will not work at all and I cannot sync my phone, ipad or ipod. How should I proceed?

I have tried several times to load version 11.4 and keep getting an error code2324, now I cannot sync any of my apple products. I set my machine to a previous recover date, now iTunes will not work at all. I get a message stating I do not have the administrator rights to download. Any thoughts on this issue?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

ITunes doesn't work at all.

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