Itunes doesn't work on windows 8.1
after the upgrade to windows 8.1 (I have a HP Henvy H9 x64), itunes doesn't work. I unistalled all the apple software; I restarted the PC and then I installed again itunes (the last version 11.1.5 x64). When the installation finish and I start itunes give me this error "impossible to find the file c:\program files (x86)\itunes\itunes.exe". Verify that the filename is correct and try again.".
Somebody could help me? Thanks
Hello Lorenzo 1972,
It sounds like you are unable to open iTunes even after a fresh install with the error that it cannot find the iTunes.exe file. That path, c:\program files (x86)\itunes\itunes.exe leads to the 32 bit program folder for iTunes. If you are using a shortcut you had on the desktop pre install, try going to C:\program files\itunes\ and finding the iTunes.exe file there.
If not it sounds like iTunes may be installing a damaged copy of the 32 bit version of the application, so I would recommend the following article to help you get any old installation files out so you can install the 64 bit version fresh:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Thank you for using Apple Support Communities.
All the best,
Sterling
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When requesting assistance, please provide the complete model name and/or product number of the HP computer in question. HP/Compaq makes thousands of models of computers that are all different. Without this information it may be difficult or impossible to assist you in resolving your issue.
The above requested information can be found on the side, back, or bottom of your computer.
Most driver packages available from most computer manufacturers and chipset providers contain setup information for both 32 and 64 bit operating systems. The installer determines the version to install based on the indentified operating system. This is an industry wide pratice and nothing is wrong.
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I have a Windows 7 system. ITunes used to work fine. Recently I am getting a message:
"ITunes has detected a problem with your audio configuation. Audio/Video playback may not operate properly."
I have reloaded and repaired ITunes. I have uninstalled and reinstalled Quicktime. Nothing works.
Itunes doesn't work any more on my machine. Anybody?Hey there bogusss,
I would recommend the troubleshooting steps from this article named:
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/ts1371
If this issue occurs with iTunes 7.0.2 - 7.6, customers may instead see this error message:
"iTunes cannot run because it has detected a problem with your audio configuration"
If this occurs with iTunes 7.0 or 7.0.1, customers may instead see a -200 error when opening iTunes 7.
Resolution
QuickTime may need to be reinstalled. Follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
On the Start menu, click Control Panel.
Follow the steps appropriate for your Windows operating system below.
Windows XP and Windows 2000: Open the Add or Remove Programs control panel and selectQuickTime in the list of currently installed programs.
Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
During the download:
If you choose to run the installer, proceed to the next step.
If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
Follow the on-screen instructions to install QuickTime.
Reopen iTunes.
Thank you for using Apple Support Communities.
Cheers,
Sterling -
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iTunes
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What i can to do?Hello Lynn,
The article linked below details a number of troubleshooting steps that can help get iTunes to properly recognize your iPhone.
iPod nano: Error message saying that iPod could not be identified properly
https://support.apple.com/en-us/HT203350
Regards,
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Howdy yvesmd,
Thanks for using the Apple Support Communities.
If your iPod nano is not being recognized in iTunes on your Windows computer, then I'd like you to please follow the directions in the link below.
Apple - Support - iPod - iPod nano Troubleshooting
Cheers,
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tt2 -
ITunes funktioniert nicht mehr / iTunes doesn't work any longer
Hallo liebe Community,
ich habe seit gestern ein sehr ärgerliches Problem mit iTunes.
Seit gestern kann ich zwar iTunes noch öffnen, jedoch kommt bei jeglichem Versuch eine Verbindung mit dem iTunes Store herzustellen (sei es über iTunes Match oder Store oder meinen Account) die Windows 8.1 Fehlermeldung "iTunes funktioniert nicht mehr". Jegliche Versuche danach noch was zu machen schlagen fehl da sich das Programm dann automatisch schließt.
Was habe ich bis jetzt getan:
- einfache Neuinstallation
- komplette Neuinstallation (mit jeglicher Apple Software die auf meinem Pc war/ist)
- Bereinigung und Überprüfung des Pc's
- 1 Tag warten
- an und abmelden vom iTunes Store (war nur möglich bevor das Problem aufgetreten ist)
Nichts hat geholfen. Und jetzt habe ich einen Pc ohne Musik und allem anderen, weil alles in meiner iCloud ist. Kennt wer das Problem und kann mir zufällig helfen? Sämtliche Beiträge in den Apple Foren sowie in den Foren, die man durch Google findet, helfen nichts...und ja, ich habe die vorgeschlagenen Sachen ausprobiert.
daer community,
since yesterday it's still possible to open iTunes but at any try to get a connection to the iTunes Store (no metter if i try it through iTunes Match or Store or my iTunes Account) i'll get the Windows 8.1 error massage "iTunes doesn't work any longer". Any tries to do something after the error massage are useless because iTunes get closed by hisself.
What i've already done:
- simple reinstallation
- complete reinstallation (reinstalled all Apple softwares i've got at my pc)
- cleaned and checked my pc
- waited 1 day
- logged out and in at the iTunes Store (this was just possible before the problem appeard)
Nothing helped. And now i've got a pc without music and everything that i get from iTunes because all is in my iCloud. Does anyone know this problem and could help me solving it? All posts in the Apple forums and the forums you'll find with the google search are useless...and yes, i tried them all.
Vielen Dank,
Thanks,
Dominikhttps://discussions.apple.com/thread/5457433?start=0&tstart=0
This solved my problem after even the Apple Support couldn't help me! -
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Try working through this problesooting article:
http://support.apple.com/kb/TS1717
You need to establish if the problem is account specific or system wide and then check through the approriate section.
As a shot in the dark, some people have found the follow procedutre helps:
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Can you please tell me a bit more about the files that you're converting? How large are they (there's a 100MB file-size limit), and are they text, images, or both? File size or complexity can cause the ExportPDF service to time out before it can process the files.
Other things to check:
Clear the browser cache and try again.
Make sure that you're using a supported web browser (http://www.adobe.com/acom/systemreqs/)
Try a different browser
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Previously iTunes would not play anything, progress bar would not move, no sound. Now it works fine.
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iTunes doesn't work. When I open it, it takes forever, and then I just get the pinwheel. And, the rest of my computer is frozen. I've erased the iTunes preferences. I've opened an older library, and it's still totally gummed up.
This all started when I tried to update my wife's iPhone. I was in the middle of downloading the update, but then I cancelled because we had to leave. When I returned home, iTunes was messed up.
Help!!Let's try swapping out your QuickTime one more time, taking a few additional explicit precautions this time:
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
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5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?
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