ITunes doesnt recognize my brand spanking new iPhone 4?

Well i got a brand spanking new iPhone4 for christmas, opened out of the box, never used. I set it up via the phone way, transferred my purchased things from my iPo to the phone.. Now till this day iTunes will NOT recognise it nor will it connect. It charges via the laptop, but iTunes does nothing, then it pops up ERROR_404_SIRI_NOTAVALIBALE or something like that.. I will appreciate any help given!

http://support.apple.com/kb/TS1538

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