Itunes dont recognize ipod, but windows does

My itunes dont recognize ipod, but windows does, and i already follow all the steps from support. Any tips ?

and i already follow all the steps from support
We have no way of knowing exactly which steps you've tried.
Disable anti virus software and turn off the Firewall.
iOS: Device not recognized in iTunes for Windows
And Restart the Apple Mobile Device Service (AMDS) on Windows

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ITunes won't recognize iPod but Windows does.

At first neither Windows nor iTunes recognized my iPod mini. I reinstalled my driver and Windows can now recognize the iPod but iTunes won't. When I connect the iPod the "do not disconnect" message stays on my screen but nothing happens in iTunes. Can anyone help me?
iPod Mini Windows XP

Thread: computer not seeing iPod
http://discussions.apple.com/thread.jspa?threadID=876145&tstart=0
Patrick

ITunes does not recognize iPod but computer does

I just bought an iPod and I can't get the iTunes to recognize the iPod, however, it appears in windows. When I open iTunes it says that I need to download the updater but I have already done that. I've read the support pages apple had provided and have done everything they have said to do but it still does not work.
I bought one a week before this and it worked but the battery did not last so I traded it in for this one. So I know my computer and iTunes is capable of working, just not the iPod.
If anyone has any reasons for this, please let me know. I would appreciate it greatly.

Welcome to Apple Discussions!
Have you seen this?
http://docs.info.apple.com/article.html?artnum=93716
Merry Christmas
btabz

ITUNES IS NOT PICKING UP MY IPOD, BUT WINDOWS DOES

My i-tunes 7 is not pickin up my ipod, even when windows does, i have gone to the support site and have done everything ther;(delteing itunes, reinstalling itunes, re-installing my ipod and notthing) wat DOES happend is when i re-install i-tunes 7 and i plug in my ipod, i open itunes for the first time and i says " there are new updates for your ipod, install?" i click yes and then my ipod looks like it disconnets, as in when it's connected it had that "do not Dissconnte sigh" but when i click download, it goes away and just charges like if its not connented at all!, so i keep it there for hours and nothing! PLEASE PLEASE HELP ME!!!!!

iTunes does not watch the folders to see what's new. When you put songs in the folder, you have to tell iTunes to add them, by the command File > *Add (File or Folder) to Library.*

ITunes won't recognize iPod, but Windows will...

When I plug in my iPod a Windows folder comes up, showing the folders within the iPod, but iTunes doesn't recognize that it is connected. I have the latest iTunes(5.0) and iPod software. What's going on here?
Also: Are there any advantages to defragmenting and error checking the iPod's harddrive?

Try to reset the iPod.

Itunes doesn't recognize ipod, but desktop does

When I plug my 5th generation iPod into my MacBook, the desktop recognizes it, but iTunes doesn't and then iTunes freezes and I have to force-quit it. What is wrong?

You cannot sync music from an iPhone to a computer. It does not support disk mode, as other iPods do. If the music is purchased you can connect the iPhone to iTunes and choose "Transfer Purchases" from the File menu.

Itunes not recognizing ipod classic, windows does, help

I have an ipod classic that has not had new music installed on it for over a year. I have vista 64, vista recongnizes it itunes does not. I checked connection to itunes with my sons itouch and it works fine. I have done everything i can think of through apple support except buy support including uninstalling itunes, quicktime, etc.. and reinstalling, did not work. I installed itunes on a clean version of xp on another computer, with the same results. I have put ipod in disk mode, itunes still does not recognize it. what else is there to do? format ipod? will this help?
Thank You in advance, grandpa will be very please to have new music to listen to.

Hmmm. If no iTunes is recognising it, it might be worth trying a disk check on the iPod itself. Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors:
[Check your hard disk for errors|http://windows.microsoft.com/en-us/windows-vista/Check-your-hard-disk-fo r-errors]
Does the disk check find/repair any damage? If so, can you get (at least) enough recognition to do a restore in iTunes?

ITunes not recognizing iPod, but computer does

I have an older iPod touch (model MC008LL) and I just updated iTunes to 11.1.4 (I'm running Windows 8).Whatever version I was using before (I don't remember what it was) had no issues with my iPod at all. After I did this last update, my iPod shows up on my computer, iTunes refuses to acknowledge it being there (which is rude if you ask me). I've unplugged it and plugged it back in and browsed the internet and have come up with nothing.
I just got a bunch of new music and would like to sync it across. Any help would be appreciated.

Hi Christopher
To get iTunes to recognise your mini, try resetting while it is connected to your computer (hold menu and select until the Apple logo appears)
Also see this article about managing multiple iPods with one computer:
http://docs.info.apple.com/article.html?artnum=300432

Help, Windows recognizes ipod but itunes doesn't

ive tried everything that ive seen listed but nothing seems to work. My issue is that Windows recognizes ipod but itunes doesn't. I would really apprecaite it if someone could help me with this issue.

Wow, I'm sorry to hear this is still happening. I had the same problem until this newest version of itunes. The thing that always worked for me earlier was the re-starting of the ipod service. I have nothing else.
Good luck

Computer recognizes ipod but itunes doesn't

Itunes use to recognize the ipod but now it doesn't. I've reformetted my computer & have the latest version of itunes. It started when I restored my ipod. Suddenly itunes won't recognize it but windows will. This was before & after I reformatted my pc. I've tried the suggestions on how to fix it but nothing works. Anyone have any idea how to get it to recognize the ipod??

See this article:
http://docs.info.apple.com/article.html?artnum=93716

Transfer ITunes music to Ipod using windows

Hi
Wonder if anyone can help. I recently bought a new IPOD and gave my old one to me brother who has a PC. His PC does no recognise the Ipod in prefs it says IPOD not connected. Anyone any ideas about a way around this
Thanks so much
Ray
imac g5 Mac OS X (10.4.3)

skyreburn26 may be correct; however, it may be more than just formatting it so windows can see it.
Here is an article that might help you troubleshoot a little... it can be loaded up in the search bar from the support mainpage: 61711
link: http://docs.info.apple.com/article.html?artnum=61711
Article:
Your Windows PC doesn't recognize iPod
Note: This article is for Windows users. If you have a Mac, we have a separate article for you if your iPod doesn't appear in iTunes or on the Mac desktop.
Can't see your iPod in iTunes or Windows Explorer? Remember these five basic suggestions when you run into a problem with your iPod. If one of the following doesn’t help, read on for solutions to specific problems.
Tip: Check Device Manager first (right-click on My Computer, choose Manage, and then select Device Manager). If no devices appear in the Windows Device Manager, go here.
Before starting, make sure your iPod is fully charged and then toggle the Hold switch on and off.
Reset your iPod.
Reset, Retry, Restart, Reinstall , Restore
Reset your iPod.
Retry with a different USB port.
Restart your computer and make sure you have the latest software updates installed.
Remove iTunes software and then reinstall iPod and iTunes software from latest versions on the web.
Restore your iPod. See “Updating and Restoring iPod Software” in the user's guide.
Still can't see your iPod?
Several things could keep iPod from appearing in iTunes or Windows Explorer. The most likely causes are listed below—you'll find information for both USB and FireWire (IEEE 1394) iPod connections. Check each one starting from the top of the list to see if that is what's keeping iPod from appearing.
iPod appears in Windows Explorer but not in iTunes or iPod Updater
If your iPod shows up in My Computer, but iTunes and iPod Updater don't recognize it, there may be a software conflict, or iPod Service didn't load. You may see an "iPod Service Error" alert or a "Please Reinstall iTunes" message.
If you see either of these messages, try the solutions in this article to resolve the issue.
Laptop or portable connecting via USB?
See iPod not recognized when connected to Windows laptop over USB for more information.
Your computer doesn't meet iPod system requirements
Make sure that your computer meets the system requirements to use iPod for Windows.
Your iPod displays an exclamation point folder or sad iPod icon, or doesn't appear in iTunes or My Computer
If your iPod displays a folder with an exclamation point icon or a sad (unhappy) iPod icon on its screen, or if your iPod doesn't appear in iTunes or My Computer, follow these instructions to resolve the issue.
Your iPod isn't formatted for Windows
iPod for Windows Software only recognizes iPod for Windows. You cannot use iPod for Macintosh with a Windows PC. To see which platform your iPod is formatted for, follow these instructions.
Your iPod isn't connected to a high-power USB port
If you're connecting an iPod, iPod mini, or iPod shuffle to your Windows computer, make sure that you're connecting it to a high-power USB 2.0 port on your computer (not a low-power one such as the USB port on your keyboard or bus-powered USB hub).
Typically, USB 2.0 high-power ports are located directly on your computer. Try connecting your iPod to another USB port on the computer (or to a self-powered USB 2.0 hub that's connected to a high-power USB 2.0 port on your computer) if the computer still doesn't recognize your iPod. Alternatively, if your computer has a FireWire connection, try using that instead.
If you're connecting an iPod, iPod mini, or iPod shuffle to a Windows laptop computer through USB, connect the laptop to a power outlet before connecting your iPod.
You're not using a WHQL-certified IEEE 1394 card
If you have a FireWire (IEEE 1394) card installed in your computer and are using it to connect your iPod, make sure that the card is Windows Hardware Quality Labs (WHQL) certified. If it isn't, your iPod may not be recognized, or you may not be able to send music to the iPod.
If you're not sure about your card's WHQL certification, check the inbox material that came with your FireWire card or contact the card's manufacturer. You can view a list of WHQL-certified cards on the Windows Hardware Compatibility List website. To view this:
Go to the Windows Hardware Compatibility List website.
Enter All Products in the "Search for" field.
From the Product Categories pop-up menu, choose 1394 Controller.
Click the Search Now button.
Note: Windows XP information is not listed on the initial search screen, but is listed when you click on an individual card.
You can also check the list of recommended FireWire and USB cards that have been tested by Apple with iPod and Windows XP. (Apple sells FireWire cards that are compatible with iPod at the Apple Store.)
To rule out an issue with your FireWire card, try connecting a different FireWire device to the card to see if your computer recognizes it.
Your connections aren't secure
Make sure that there is nothing in or blocking your computer's USB (or FireWire) port, and that the cable connections to your iPod and computer are secure.
Your iPod cable is faulty
Make sure that you are using the cable that came with your iPod. Some third-party cables may not work properly with iPod.
Make sure that nothing is in or blocking your computer's USB or FireWire port.
Check the connections to make sure that the cable is completely plugged in.
Try another known-good FireWire or USB through Dock Connector cable.
If swapping out your old cable for another resolves the issue, then your original cable should be replaced.
Your iPod isn't charged or getting power
Your iPod must have enough of a charge for your computer to recognize it. Connect your iPod to its power adapter or to a high-power port on your computer to charge your iPod if the battery is depleted. If you have an iPod nano, click here for more information. If your iPod is connected through FireWire but isn't getting power from the FireWire bus, your computer may not recognize it.
Your computer's port may be faulty
If another FireWire or USB port is available on your computer, try connecting your iPod to it. If you are using FireWire and have a USB cable to connect to the iPod, try using USB instead. If you are using USB and have a FireWire port and cable to connect to the iPod, try using FireWire instead.
If your computer recognizes your iPod after trying a different port, the original port could be faulty.
Note: iPod will not automatically wake up if you connect it to a 4-pin FireWire port. You must press the Select button (the wheel's center button) on the iPod to wake it from sleep.
There's a conflict in the FireWire chain
Your computer may not recognize your iPod if there's a device conflict in the FireWire chain. To see if this is the case:
Disconnect all devices from your computer's FireWire ports.
Connect your iPod to your computer's FireWire port.
If your computer recognizes your iPod, you should troubleshoot for FireWire device conflicts.
Your computer needs to be restarted
Sometimes simply restarting your computer can resolve issues.
Your FireWire card isn't recognized by Windows
Make sure that Windows recognizes your FireWire card. Follow these steps to find out if Windows sees your card.
Third-party software may be causing conflicts
Some third-party software (such as security software) may prevent your computer from recognizing your iPod. Try adjusting the settings of such software, or temporarily disabling it, to see if that resolves the issue.
Your iPod hard disk's format is damaged or was altered
If you reformatted the hard disk on your iPod, or if something has damaged or altered the disk's format, iTunes or My Computer may not recognize iPod. To resolve this issue, you may need to restore iPod.
Warning: The restore process will delete all of your songs and files on the iPod. This process cannot be undone. Always make a backup of your important data before restoring your iPod.
iPod Software needs to be installed (or reinstalled)
Make sure that you install the iPod for Windows Software from the iPod for Windows CD that came with your iPod. The iPod Watcher should appear in the system tray. If you don't see it, you will need to reinstall the iPod for Windows Software.
There may be an issue with your computer
If another computer is available, verify that the same issues happen with the other computer. If the other computer recognizes your iPod, you may want to troubleshoot for issues with your original computer.
Your iPod needs service
If after following these steps your computer still doesn't recognize iPod, see the iPod Service website to arrange for service.
Edit: Editted for formatting and grammar.

IPod Classic 80gb - "iTunes cannot recognize iPod at this time"

Hi,
Having trauled the Internet this evening, it appears i'm not the only person having this problem. This afternoon I updated my iPod and downloaded the latest software update. Since then, my iPod has not worked, it wont switch on, it wont reset and when I connect it to my laptop, iTunes displays the "iTunes cannot recognize iPod at this time". Does anyone have any suggestions?
I have tried downloading version 1.03 and putting that in the Apple software updates folder, as suggested in another thread on here but that does not work. I have tried to reset it whilst plugged into my in car charger, this doesnt seem to work either. As this seems to be a common fault, there must be a way of sorting it?
Cheers!
Sean

My 80Gb iPod Classic died a few days ago, shortly after installing the latest iTunes update, syncing it and then plugging into my integrated iPod kit in the car. I could not get the iPod to switch on after this and it would not appear in Windows explorer or iTunes (although I did get the rather unhelpful "iTunes cannot recognize iPod at this time" message). I tried various suggestions from the web but to no avail.
I've managed to resolve the problem by uninstalling version 7.6.1.9 and all associated apps (iTunes, Safari, Quicktime and anything called Apple xxx in Add/Remove Programs). Then I downloaded and installed the previous version of iTunes 7.6.0.29 (you can get this from http://filehippo.com/download_itunes/3694/) and this seemed to sort the problem.
Needless to say, I won't be updating my iTunes version for some time!

Itunes recognises my Ipod but cannot see the files! need help

Hi, when I open Itunes while my Ipod is attached to the pc, Itunes recognises my Ipod but cannot open it! The only recommendation I get is to totally reset the Ipod to the configuration of the factory but then I will lose all of my files! Can someone advise me what to do? Is there another option? hope someone can help me with this! thanks
ps I tried copypod, but unfortunately it does not work. I have two files on my ipod that are damaged but I am not able to remove them! I think these two files are the problem.

When I want to do something like you're describing, I open itunes, then select Edit-Preferences.
I leave that window open and then connect the ipod. I can then use it as a disk in windows explorer.

Ihave a movie stuck in itunes on ipad for 3 weeks taking up 7 gigs.I deleted it from the videos app but it is still there.I also tried deleting from itunes on the pc but it does not appear there.Thanks

Ihave a movie stuck in itunes for 3 weeks taking up 7 gigs of memory.I deleted it from the videos app but still remains on the ipad.I also tried deleteing it from itunes on the pc but it does not appear there.Dont want to reboot the ipad if possible .Thanks

That list includes all the apps that you installed to your device directly from iTunes on the computer, or which were purchased on the iOS device and subsequently transferred to iTunes on the computer.
If you right click on any item in that list and choose "Show in Windows Explorer" it will open your iTunes application installer directory on your computer, which should be:
C:\Users\User\Music\iTunes\iTunes Media\Mobile Applications
In there are all your saved application installers (*.ipa files). You need to delete those actual installer bundles and then make sure to NOT allow the "transfer purchased content" when you sync or backup in iTunes (as that will just put them back on your hard drive).
One caveat to removing those, is that if you ever wish to keep a specific release of a particular app, and the developer replaces the iTunes/App store version with something else, your sole source for your older version will be your own stored copy of it. So for example, when PDF expert released their iOS 7 update, and charged everyone full price for it, if you wished to keep using the previous version on your own devices, then you needed to keep a copy of the installer on your own computer as that older version is no longer available in the store front.

I purchased song on ipod but it does not show up. It took my money. When I go to repurchase it says 'already purchased'. Where the heck is it?

i purchased song on ipod but it does not show up. It took my money. When i tried to repurhase it says'already purchased'. Where the heck is it?

In iTunes select Store > Check for Available Downloads.
If that does not force the content to download, contact iTunes Support.

Itunes dont recognize ipod, but windows does

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