ITunes Double Purchase

Hello,
iTunes made a double purchase of a TV episode. How do I get my money back for one of the episodes?
I decided to try out the Movies and TV Shows section of iTunes and see how friendly the purchasing/viewing process is. I decided to try purchasing an episode of Fringe (I find the good doctor amusing), and upon trying to use PayPal to make the purchase, I was sent in an unbreakable loop of iTunes sending me to PayPal to approve iTunes, and then PayPal linking me back to iTunes to finish the purchase, which is when iTunes proceeded to start the approval process with PayPal all over again.
After a while, I decided to give iTunes the benefit of the doubt and try another approach and pay directly with my credit card. Upon trying to buy the TV episode, I was asked to verify my account by re-entering the credit card info. I was re-asked to do this every time I tried to purchase the TV episode.
At this point I was done and decided to do something else. Upon closing the iTunes application that happened to be running on another computer in the house, suddenly the iTunes on this computer showed multiple purchases of the TV episode. I was not impressed.
Please help me to get my money back. This is very uncool if I have to pay for the same thing twice.

in iTunes, access your *purchase history* via your account in the iTunes store ...
... and make sure you've been charged twice. if so, find the file in question, and click on the *report a problem button*. report the problem. more info in [this|http://support.apple.com/kb/HT1933] support article.
clicking here should take you directly to your iTunes store log-in window.
JGG

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i read on the faq to go to the report a problem thing, and then give a description of the issue. when i go to report a problem, it just does it for both purchases, and doesnt allow me to say what the issue was. it said there would be a drop down box, and there wasnt.
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Hi,
To request a refund, you'll need to email iTunes Store customer service:
http://www.apple.com/support/itunes/store/browser/
I think the "Report a Problem" link is supposed to take you to that page, but in most cases it doesn't seem to great, likely due to popup blockers and security software and the like.
Regarding the missing episodes, try going to iTunes and choosing the Store menu (at the top) and choosing Check for Available Downloads (in iTunes 8) or Check for Purchases (in iTunes 7 or earlier).
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HT4009 Also the free game draw something it made a double purchase of 1.99 when buying coins As I tether iPad 2 and iPhone 4s. The previous purchase on Cinemax was in the amount Of 2.99 .... Something I tether. Thank you for your help in advance. Julie A

Also the free game draw something it made a double purchase of 1.99 when buying coins
As I tether iPad 2 and iPhone 4s. The previous purchase on Cinemax was in the amount
Of 2.99 .... Something I tether. Thank you for your help in advance. Julie Ann Coulombe-
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Julie.....
You are not talking to Apple here ... We are other iPad users like yourself and there is nothing that we can do for you. You will have to contact iTunes Support about any billing issues that you may have.
http://www.apple.com/support/itunes/contact/

HT201303 Need money back for a double purchase

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These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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We do this in my family now. We have one account for purchases, so it is used to share music and apps (I think that is in Settings/iTunes & App Stores). Each iDevice has this configured.
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In answer to what iCloud does for you: http://www.apple.com/icloud/features/
Think of it as an internet based ("cloud") area for all of those items listed in my response. What you need to remember is photo stream only maintans the last 1000 pictures so don't count it as a complete backup solution for your pictures. Even though I rarely sync with a computer these days, I do still try to sync my phone with iPhoto (I have an iMac) so that I have copies of all of my pictures. 1000 may not stretch as far as it sounds.
Message was edited by: Michael Pardee

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Under the above scenario, must I have a “.me email” account?
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ITunes Double Purchase

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