ITunes download error -100000

Downloaded an album, and one song is giving me download error - stopped -100000. I've tried to restart the download a couple times, but it runs, pretends it's downloading and then gives me the error. The internet doesn't seem to know what error -100000 is. Anyone here know?
I've downloaded other songs since the error, and this one just hangs out in the Downloads view.

try this solution: https://discussions.apple.com/message/17908124#17908124

Similar Messages

  • ITunes download error -100000/corrupted file possible solution

    I just would like to acknowledge Kate G back in an older discussion for this simple solution that helped others and I. May not work for everyone, but could for some.
    If you have Kaspersky as your primary internet security, then disable the protection under "settings" then in "general settings" temporarily until the download(s) are finished. Also try disabling the firewall just in case. Then re enable everything is once they are finished.
    I would assume this could work for other internet security software like Norton or whichever you have.
    Hopefully this helps, and if not, then at least it was a try. Doesn't hurt to try.

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not downloading properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • ITunes download error "Service "Apple Mobile Device Service"

    How do I get past the iTunes download error message: "Service "Apple Mobile Device Service" failed to start. Verify that you have sufficient privilege to start system services." ?
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    For general advice see Troubleshooting issues with iTunes for Windows updates.
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  • I have 3 songs that will not download and the volume of error messages from Itunes about these "3" is annoying. I know my way around Itunes but cannot find a way to delete them and stop these Itunes download error messages.

    I have 3 songs that will not download and the volume of error messages from Itunes about these "3" is annoying. I know my way around Itunes but cannot find a way to delete them and stop these Itunes download error messages.
    Thank you.

    Thanks Mohammad - much appreciated.
    I also got a response from Apple who said that there was a problem related to fonts and the encryption.xml file
    Once we'd removed this we were able to upload the epub no problem.
    It's odd that the system seems to say that all is okay when it isn't. We have to rely on guesswork rather a lot using iBook Producer.
    Anyway, all sorted now and thank you again for your contribution.
    Best wishes and a Happy New Year!
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  • Trouble downloading ITunes songs; Error -100000

    Have been trying to download an album (purchased using a holiday giftcard). While some songs have downloaded successfully, the majority of downloads were interrupted and report the following error: -100000.
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    Install 7-Zip (free), or a free trial of WinRAR, and use one of them to extract the contents of the iTunesSetup.exe or iTunesSetup64.exe installer file, then try installing AppleApplicationSupport.msi as a standalone component. Even if it won't install you may get a more useful error message as to why not.
    Alternatively see Troubleshooting issues with iTunes for Windows updates for advice on removing and then reinstalling all iTunes related components,
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  • Download error -100000

    There are many discussion topics here about people having problems with certain tracks that refuse to download from the iTunes Store.  On a desktop machine, the track will download almost completely, then restart 3 times before giving up saying that the file may be corrupt and reporting error -100000.  On iOS devices, you get the "Tap to Retry" error.
    Some responses, particularly from Windows users, say that the problem lies in conflict with third party firewall software.
    Another suggestion, which applies to Mac users as well, is to delete the .tmp download files.
    Both of these suggestions were recommended to me by iTunes support over a period of several days when I was having difficulty with a single track from an album purchased from the iTunes store (Mary / The Great Impression (Deluxe Version) / Sparkadia).  Neither suggestion worked.  Nor did software updates, restarts, clearing caches, deleting preferences or anything else I tried.
    My home is entirely an Apple environment except for a Dlink ADSL modem.  So if there is a software conflict, it is more likely to be Apple v Apple or Apple v my ISP.
    In the end, after more than a week of frustration, I have found a work-around that worked first time.  I used my iPhone as a personal hotspot and connected my iMac to the internet via the phone, instead of going through my home Airport network, DSL modem and ISP.  Bingo!
    I hope this helps anyone suffering the same problem.  Good luck!

    I have the same problem. I tried downloading the song using a different computer on a different network without success, so I'm not sure your solution is general. The Apple techs I am in discussions with seem to be unaware of the scale of this problem as discussed on these pages.

  • ITunes song error -100000 (1 problem song, other 13 ok)

    I recently bought an album on the iTunes store. 13 out of the 14 songs downloaded fine, however the first song won't download.
    I googled error -100000 and found out it could be something to do with conflicting software on my computer, so I attempted to download the song on my iPhone, but it still failed.
    Some help threads also suggest deleting the temp files in the download folder, and downloading it again. I have also tried this, selecting both "check available downloads" and "Download past purchases". Neither works. I have tried restarting itunes (obviously).
    When it attempts to download, it will get into a continuous loop of going 0%-100% and then back to 0% again. After several attempts it will display the error -100000 citing the song file may be corrupted. As I mentioned, the rest of the album downloaded absolutely fine with zero problems, it's just this one song.
    What other steps could I take? I don't perticularly want to spend £0.99 to download the same song from a diferent album if I can help it.

    I'd report the problem to the iTunes Store.
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the entry, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.
    (Not entirely sure what happens after you click that link, but fingers crossed it should be relatively straightforward.)

  • ITunes download error on the iPad

    I bought some videos on iTunes (episodes of 2 TV seasons). Most everything downloaded with no problems but there are 7 that didn't complete and show up on the iTunes download page as "Download error. Tap to retry."
    If I follow the directions and tap, the message briefly changes "waiting" then back to "download error. Tap to retry" and a moment later, a dialog box shows up that says "Unable to download episode. <episode title inserted> could not be downloaded at this time."
    On the videos app, those episodes showed up but wouldn't play.  I was able to delete the seasons by clicking on the Edit button on the TV Shows page, but still the iTunes Downloads icon shows a "7" badge.
    I tried downloading those episodes again but that didn't work.
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    I found the answer to my question in another part of this discussion forum.  I'm adding it here in case someone else sees my original post and wants to see the solution.
    To get rid of the download error, go to the download page and find the small down-pointing arrow icon next to the "download error. Tap to retry." text.  Put your finger on the down-pointing arrow icon and flick (quick short swipe) to the left.  The down-pointing arrow icon will be replaced with a "delete" button.  Tap the delete button.  Then confirm the delete in the modal popup window.
    That's it.  An easy solution, even though it took me many hours to find the answer.

  • Itunes download error -42110

    I get a download error when downloading rented movies to itunes on my pc.  The error messge is -42110

    "Error 3001,"  "-42110," or "5103"
    This alert is related to iTunes Store movie rentals and authorization issues.
    Make sure you are using the most recent version of iTunes and QuickTime. They both can be downloaded free of charge.
    If your iTunes is up to date, remove the SC Info folder.
    Is an extract from: iTunes: Advanced iTunes Store troubleshooting

  • Itunes download error message

    I recently tried to download Itunes for my computer its a windows 8 64-bit. I downloaded Itunes twice and it won't open at all, anytime I try to open it, there is a message that says "Apple Application Support was not found. Apple Application Support is required to run itunes. Please uninstall itunes, then install again. Error 2 (Windows error 2)
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    With the Error 2, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
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    Download and install the free trial version of WinRAR suitable for your PC (there's a 32-bit Windows version and a 64-bit Windows version):
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    If instead you get an error message during the install, let us know what it says. (Precise text, please.)

  • ITunes download error

    I keep getting a message "Download error. Please try again" when I try to download a song from iTunes to my iPad . Do I have to download them on my computer and then synch up? Shouldn't I be able to download songs directly to my iPad ?
    Thanks for any help !
    Don

    Yes, you should be able to purchase and download songs (and videos and movies) directly from your iPad. Are you able to successfully download using iTunes on your computer? Knowing that would provide an indication as to whether the problem lies with your iPad or is something more general, either with your connection to the Internet or with your iTunes Store account.
    Regards.

  • Itunes downloading error 2

    I keep getting the message "Apple Application Support was not found. Apple Application Support is required to run Itunes. Please uninstall itunes, then install itunes again." Then "Error 2 (Windows error 2) when I try to download itunes

    Hello kla215,
    Thanks for using Apple Support Communities.
    Please see the article below for troubleshooting issues with downloading iTunes using Internet Explorer.
    iTunes: Downloading iTunes for Windows using Internet Explorer
    http://support.apple.com/kb/TS3212
    Take care,
    Alex H.

  • ITunes download error, tap to retry

    I purchased some songs from iTunes, and all except 3 downloaded just fine. 3 songs keep coming up "Download error, tap to retry". I have tried numerous times to retry the download, but keep getting the error message. I cannot select and delete the downloads, either. Subsequent downloads are working fine. How can I get rid of these 3 downloads?

    I can't confirm the 12 days part, but what I did find out is that the 3 songs I got did not appear as purchased items on my Apple ID I used for purchased, almost as if that connection was lost whenever I got the files (even if free from an iTunes promotion). The media files were on my OS X iTunes and I could transfer them to the phone, but I strongly believe because they are not attached to my Apple ID, and the download was interrupted somehow on the phone, that they appear as "not able to download".
    I would guess if Apple added these 3 songs to my purchased list it would go away - but I do not know if they could even do that without probably knowing some ID that would like it to the exact song to add.
    I tried a "reset all network settings" as the last resort before hanging up with an Apple tech (who was also not sure on how to solve). This did not work. Since this is not hampering my use of the phone, I will solve it some other day, perhaps when I next visit an Apple store and show them, maybe they would be interested in this scenario.
    For now, I think I would have to factory reset the whole phone to get rid of them.

  • Itunes download error tap to retry - iphone 5s

    When downloading a song from itunes on my iphone I got the download error tap to retry. I tried restarting the iphone, signing out of itunes and restarting but still got the same error, but I can download new songs fine. So I connected the iphone to itunes on my PC, which downloaded the song and sync'd it to my iphone fine. However, now I have the song on my iphone, but it is also still stuck in downloads on the iphone even after syncing it with my pc?

    Did you ever get to the bottom of this? I have more or less same issue

  • Audiobook purchase on iTunes - "Download error. Tap to retry."

    I bought an audiobook through iTunes last night and am having some trouble with the download. First, it was stuck on "processing" and I read in another thread that I needed to connect to wi-fi, which I have now done. Now, after I enter my iTunes password, the message beneath each book segment is "Download error. Tap to retry." When I tap to retry, it flashes "processing" briefly, then goes back to the download error.
    Can someone give me an idea of what to do next? I don't want to lose the $20 audiobook I purchased.
    Thanks!

    Oh, never mind. I guess all I had to do to fix it was to post the problem on this forum. Once I posted, I tried for about the tenth time and it worked.
    Thanks, anyway.

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