ITunes Download Error 2738: Error Installing QuickTime

to anyone who may read this: i just recently purchased an ipod touch and am trying to sync it with my computer, but it says im using an out of date edition of itunes (currently using v7.6 but says that i need at least v7.4). each time i try to install the updated version, it comes up with an error message saying that quicktime could not install, there was a problem with the package, and the installer automatically quit the installation process...PLEASE HELP! ive tried contacting apple support personnel but none of their advice has helped.
-mpjm-

Assuming here that you're using a 32-bit version of Vista ... have you tried the vista instructions from the following document?
iTunes and QuickTime for Windows cannot be installed without Visual Basic Script (VBScript)

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