Itunes download file missing

im tryin to install the new software for itunes but something pops up saying they cant find a certain file for itunes what should i do

Try the following user tip:
Troubleshooting issues with iTunes for Windows updates

Similar Messages

  • 'iTunes.smi file missing'. Can't open iTunes

    I got a seriously problem to open iTunes grogram on my PC.
    'iTunes.smi file missing' or 'can't located' prompted  when I intented to repair, uninstall or reinstall. I'd tried to seek this file in my local C driver and My Network Space. but un success. So I can’t open my iTunes in any way.
    A captured screen attached below when I tried to repair
    A captured screen attached below when I tried download from Apple web and install iTunes .

    What follows is a LOG that I took as I dealt with the above problem noted in this post. I apologize for the *CAPS LOCK SYNDROME* and the *AKWARD NATURE OF MY PROCESS* but *IT WORKED!!!*
    *IWEB REDESIGN PROBLEM (April 13, 2008)*
    1. OPEN DOMAIN FILE AND RENAMED 'index-new.xml' to 'index.xml'
    2. STILL NO CHANGE AND CANNOT OPEN IWEB FILE!
    3. AFTER SOME TIME IT OPENED THE FILE BUT COULDN'T FIND ALL MEDIA FILES (LINK SEEMED BROKEN)
    4. COPIED BOTH DOMAIN AND DOMAIN.SITES FILE TO EXTERNAL HD.
    5. TRASHED REMAINING DOMAIN FILES FROM APPLICATION SUPPORT/ IWEB FOLDER.
    6. TRANSFERED ORIGINAL DOMAIN FILE (SAVED) FROM EXTERNAL HD TO INTERNAL HD IWEB FOLDER.
    7. DELETED PLIST FILE FROM PREFERENCES.
    8. OPENED IWEB APPLICATION WHICH CREATED NEW DOMAIN FILE (of course).
    9. TRASHED NEW DOMAIN FILE.
    10. TRIED TO OPEN ORIGINAL DOMAIN FILE WHICH I RENAMED AS 'Domain (redesign 2008)' BUT IT WOULDN'T! STARTING FROM NEW DOMAIN FILE INSTEAD!
    11. TRIED TO RENAME THE ORIGINAL FILE BACK TO JUST 'DOMAIN' AND WALLAH AFTER MUCH TRIAL AND ERROR ORIGINAL FILE IS BACK EXACTLY AS I LEFT IT BEFORE UPLOADING TO .MAC ACCOUNT LAST NIGHT.
    THOUGHTS:
    Something definitely happened to the original domain file when it was being uploaded to .mac account and the renaming of the index.xml file to index-new.xml plus the inclusion of another 'Domain.sites' file in my iWeb folder where originally there was only one 'Domain' file caused the confusion and resulting panic that followed! AAAAAAAAAAAAAAAAAH!
    The crazy thing is that this will probably happen again as I make more changes (redesign) and upload them to the mac server. If someone has a *REAL FIX* to prevent this CHANGE from happening - *PLEASE POST THIS HERE!*
    Good luck to all who read this and remember: 'When there is a will, there is a way!'

  • Cannot install iTunes in Windows XP because of a iTunes.msi file missing error.

    I'm running Itunes on Windows XP.  Get an error message of Itunes.msi file missing.  Cannot remove Itunes via the control panel; get an error the network file path for a file is missing.  Itunes repair does not work.  How can I remove Itunes and reinstall?

    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • 7.5 won't install ... 'iTunes.msi' file missing...

    Trying to install the new iTunes 7.5 because I'm getting an iPhone tomorrow and want to have the latest version for the phone (I currently have 7.3). However, it says that the iTunes.msi file is missing...and I can't find it either. I can't upgrade my version of iTunes or even uninstall what I do have right now because I can't find the freaking file. Any ideas as to what I should do?
    Thanks to anyone who can help, it is VERY much appreciated...

    +However, it says that the iTunes.msi file is missing...and I can't find it either. I can't upgrade my version of iTunes or even uninstall what I do have right now because I can't find the freaking file. Any ideas as to what I should do?+
    With a missing iTunes .msi message, try the following procedure.
    First, head into your Add/Remove programs and uninstall your QuickTime. If it goes, good. If it doesn't, we'll just attend to it when we attend to iTunes.
    Next, download and install the Windows Installer CleanUp utility.
    Description of the Windows Installer CleanUp Utility
    Use it to clear any existing iTunes and/or QuickTime installation configuration information from the PC. Launch Windows Installer CleanUp ("Start > All Programs > Windows Install Clean Up"), find any iTunes and/or QuickTime entries in the list of programs in CleanUp, select those entries, and click “remove”.
    Next, we'll manually remove any leftover iTunes or QuickTime program files:
    (1) Open Local Disk (C:) in Computer or whichever disk programs are installed on.
    (2) Open the Program Files folder.
    (3) Right-click the iTunes folder and select Delete and choose Yes when asked to confirm the deletion.
    (4) Right-click the QuickTime folder and select Delete and choose Yes when asked to confirm the deletion. (Note: This folder may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
    (5) Delete the QuickTime and QuicktimeVR files located in the C:\Windows\system32\ folder. Click Continue if Windows needs confirmation or permission to continue. (Note: These files may have already been deleted if QuickTime was successfully removed using Add/Remove Programs earlier.)
    (6) Right-click on the Recycle Bin and on the shortcut menu, click Empty Recycle Bin.
    (7) Restart your computer.
    Now try another iTunes install. Does it go through properly this time?

  • Windows says the itunes download file is corrupt and will not install

    Im trying to install itunes on my new windows 8 pc.  It seems to recognize my software and takes me to a download the 64 bit file (iTunes64Setup.exe).  Once the download completes, the file appears in my windows download manager with the message "The signature of this program is corrupt or invalid".  If I right click and chose install anyway, I get a message saying that Windows prevented this from running.
    I then found the 32bit download file (iTunesSetup.exe).  I get the same results as above.  Any ideas how to fix this?

    I get that all the time with all sorts of programmes.  I normally shut down my pc, unplug it, wait for the light to go out on the back, plug back in reboot and it works (with most of my downloads) try this, it might fix it, it might not.  I tried this the other day after it kept telling me it was corrupt, then it came down and installed fine.  I do this now with every update of every program, if I forget they will all say they have an 'invalid signature' or 'corrupt from source file' etc.  Hope this helps you.  Also I have to do this before I download music as well, because otherwise it seems to come down with the stupid DRM still on the file, meaning I can't put it on my ipod, convert it or even play it on my system.

  • Itunes help file missing after 10.5 upgrade - Help!

    upgrade itunes to 10.5 through auto updater... and now there is no help funtion.   Just a message about missing URL.   I am of course online and all other sites work.  How can they screw-up an upgrade like this!  Now I waste my Sunday trawling the forums. 

    Have you looked directly in the folder Library/Fonts to make sure the font is really missing (and you are not just getting a bad message from iWeb)? If you open TextEdit and do Format > Font > Show Fonts, is this font really missing from the list?

  • Itunes registry files missing?

    When i start Itunes a message comes up saying that there are NO registry files and it may be due to another software installed. To correct this, please uninstall and reinstall. I did that. I still get the same error. Please help!

    I wonder if this Apple article on registry issues helps?
    http://docs.info.apple.com/article.html?artnum=302976

  • ITUNES downloads from store causing BSOD windows stop error- Please Help!

    Hi everyone,
    maybe someone can help me out or knows how to fix this problem.
    Problem in detail:
    This problem started since I updated to the latest version of itunes 7 to download video for my ipod video 30gb. Itunes worked perfect on my computer before updating as I used it with an ipod mini.
    I was able to use my new IPOD 30gb fine and transfer all my music to it correctly.
    The main problem occurrs when downloading anything from itunes store...1st noticed this when my podcasts were updating and downloading and then the system suddenly crashed with the windows blue screen error message and had to reboot. This happened multiple times so I disabled the automatic downloads of podcasts. Itunes then works fine when not downloading anything.
    I then tried purchasing a TV show, whole series, and when it began downloading, the Exact same Error and Blue screen will occur--Very Frustrating.
    I uninstalled ITUNES and Quicktime, and then reinstalled them via the latest download from itunes. The same errors still occur.
    When windows reboots and sends error report to Microsoft, it states the error is due to a Driver error of which the specific driver is not known.
    I have called apple/itunes support and spoke with them and they could not figure out the problem and said I should check with my computers cust service and/or microsoft as it was probably something on this end...I did this and they stated the problem must be something with itunes and especially since all other programs run fine on my system.
    SO basically I am going in circles trying to figure this out so I am hoping someone here may know how to fix this problem.
    Not only that, but I tried the same on my desktop as I figured I could at least download my podcasts and purchases to my desktop and then transfer to my ipod from there(as I am mainly using my labtop for my ipod) and updated my desktop to itunes 7 latest version,, and figured it would work on my desktop with same operating system----but it Caused the SAME error BSOD as my labtop and in same fashion....only when downloading from itunes.
    ANy help is much appreciated as I got the ipod video mainly because of ITUNES video content and podcasts and if I cannot use these major functions on ITUNES than This Was a Complete Waste for me to get the Video IPOD.
    Hope there is a way to fix
    Thanks

    I afraid can’t help much with this, but no one else
    has answered. It does seem very odd that two
    different computers have the same problem. It makes
    you wonder about the content you were trying to
    download. As a matter of interest was the
    installation for both computers done from the same
    download file?
    When your computer dies, can you read the stop
    message or does it disappear, if it does, go to
    Control Panel>System>Advanced
    Click Settings in Start Up and Recovery and make sure
    that Automatically Restart is no checked.
    You should be able to get a stop number from the blue
    screen and you may also be able to identify the
    filename of a driver, which could give a clue to the
    problem.
    The Microsoft Website has a certain amount of help on
    specific stop messages, you can search for the number
    of the stop message which will be something like
    0x0000000A.
    There is also some help on troubleshooting stop
    messages here:
    http://aumha.org/win5/kbestop.htm
    Thanks for your reply.
    As far as the content being downloaded from itunes---consisted of different podcasts and also on a separate occasion-the tv show Heroes complete season on ITUNES..So I would guess the error has nothing to do with the content being downloaded.
    The ITUNES installation for both computers was from the same itunes download file on this website on apples itunes free download.
    I did not write down the most recent stop numbers and no drivers seemed to be named on the blue screen from what I could tell, but I guess I could be missing something...
    From a previous crash with the BSOD- the error message listed was this: STOP: 0x00000050 (0xbad0b158, 0x00000000, 0x8056ea22, 00000002)
    not sure if this helps maybe figure out the cause of this or not.
    Maybe this will help get to the bottom of this.
    Thanks

  • Can't uninstall iTunes or get iTunes download to install

    For some reason iTunes became inaccessible on my PC (been using it 2.5 yrs), so I tried to download again and install. Message displayed about iTunes.msi file missing. Tried to uninstall, but couldn't. Read this board about others having this problem. As suggested, went to MS support and got the Windows Install Cleanup Utility. Ran it to remove two Apple programs on its list, iTunes and mobile. Rebooted and ran iTunes install again. No luck. Get message "The feature you are trying to use is on a network source that is not available." This dialog box also displays two choices under "Use Source:", neither of which I have under Documents and Settings. When I exit out of this, message displays,"Older version of iTunes cannot be removed." I'm at a brick wall. Please help.

    Yes, I got the MS Windows Clean Up Utility, and everytime I run it to remove Apple apps and Quicktime app then quit, reboot, and open Clean Up again, the apps I removed at back again. I've removed them three times. Is there any other way to get out of that utility after removing items rather than QUIT?
    Someone on this board replied that I should unpack the downloaded install file and extract the .msi file, putting it in several places where the installation procedure looks for it. So I unpacked it with Winzip, and sure 'nuff there was the itunes.msi. I extracted it to the Documents and Setting folder where it said it didn't find it. Rebooted, then downloaded new install and ran it. SAME THING happens! It appears this message is not instigated by my PC but by a faulty install procedure.
    I'm getting lots of odd suggestions on this board, and where practical I'm trying every one.

  • I received a gift card and when I redeemed it an error message said that I had some itunes files missing and that I needed to reinstall itunes.  Will I still have all my credits when I download itunes?

    I received an online gift card for Father's Day.  When I tried to redeem the gift then I received a error message saying I had some itune files missing and I needed to reinstall/download itunes.  Will I still have my previous purchase credits after downloading and reistalling itunes? 

    You will, because the credited funds are on your iTunes account, not the application. When you reinstall iTunes just configure it with your old iTunes account and your credits will be there waiting for you.

  • So whenever I try to download the newest itunes file it won't let me finish the install process because I'm missing the "Itunes.msi" file whatever that is and I've done some searches but I cannot find the file. Anyone know what to do?

    So whenever I try to download the newest itunes file it won't let me finish the install process because I'm missing the "Itunes.msi" file whatever that is and I've done some searches but I cannot find the file. Anyone know what to do?

    you can try this thread maybe? https://discussions.apple.com/message/16217061#16217061

  • Downloaded the latesty update for itunes and now cant open itunes at all keep getting a file missing error whats doing on ????????????

    installed latest update of itunes and now cant open it at all i get a message saying theres a file missing and i need to re-install itunes but after the 6th time its still the same ,getting really ****** off with it now !!!!! HELP!!!!!!!!!

    Hey crebely!
    I have an article here for you that may help you troubleshoot and resolve this issue:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • I downloaded the Special Edition of 'Avatar' with the included 'Extras'... I use to see them in my iTunes library, but, can no longer locate them anywhere on my computer or in the iTunes library files! What happened?

    I purchased 'Avatar' The Special Edition with the included Extras with a gift card. I had enough money in my account to cover this purchase. I only got to watch the 'Extras' for one or two times, and now, they have vanished! They no longer appear in my iTunes library or anywhere on my computer! Where are they and how do I regain access? The movie, itself, is still in the library...only the downloaded 'Extras' are gone!

    Visibility of the Podcasts section is controlled from within the Edit > Preferences dialog.
    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    Missing tracks
    Typically this can happen because a file or folder is accidentally shunted to the wrong location. iTunes can also get confused if it expects to be talking to an external drive which isn't there. If will often reset the default media folder location and may have trouble finding files in the old folders.
    Select one of your tracks that is missing in action. Press CTRL-I to Get Info. Cancel when asked to try to locate the file, then look at the location given on the summary tab. This where iTunes thinks the file ought to be? Now find out where it actually is. Post back the two locations for comparison. I should be able to give you some steps to reconnect everything once I can determine which of the things that might have gone wrong is most likely in your case.
    When you get it all working make a backup!
    tt2

  • Just recently getting error message when downloading podcasts.  Says "The iTunes Library file cannot be save.  You do not have enough access privileges for this operation."  Doesn't happen every time.  Using Windows 7.  What can I do?

    Just recently getting error message when downloading podcasts.  Says "The iTunes Library file cannot be save.  You do not have enough access privileges for this operation."  Doesn't happen every time.  Using Windows 7.  What can I do?  The files seem to be there but I don't know if they are being backed up to cloud.

    Hi, DickmoAZ.  
    Thank you for visiting Apple Support Communities.
    This sounds like a permission issue most likely with the iTunes Media folder.  Here is an article that will help you troubleshoot this issue.
    iTunes: Missing folder or incorrect permissions may prevent authorization
    http://support.apple.com/kb/ts1277
    Cheers,
    Jason H.

  • Has anyone found a quick, permanent solution to the missing iTunes.msi file. It's very frustrating that I can't uninstall or reinstall. I have a new iphone and I'm dead in the water:)

    Has anyone found a quick, permanent solution to the missing iTunes.msi File? I have tried many times to upgrade both itune and quicktime and get the same old error notice. Surely, by now, someone has found out how to get around this mess. Please....

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    (2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

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