Itunes download, itunes download
I simply am trying to download itunes software for a new Samsung Windows computer at work and it says "try later" experiencing issues from the Applie ITunes website. Is this a known issue?
I was having this issue last night too, since about 9pm (UK time), 15 hours ago. Either apple are oblivious to the problem or they are doing some sort of update. Hopefully it is sorted soon. Its ashame it isnt easier to contact apple to ask what is going on!
Similar Messages
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i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?
Maybe it is in the Purchased category of iTunes,
Try going there -
Podcasts downloaded to "wrong" folder, then ITunes can't find it anymore
Hi
When I subscribe to a podcast or download the newest podcast, it will be saved not to the folder of itunesmusic/podcasts/name of podcast, but to /itunesmusic/downloads/podcasts/name of podcast, apparently as tmp-folder. Synchronising just then with my IPOD works, but when I exit ITunes and restart it, the podcast is not found anymore and I get the exclamation mark. When I search for it I can't find the podcast then anymore.
I have ITunes 7.0.2.16 and running Windows XP.
Any one has an idea how to solve this?
Also is there a way to downgrade ITunes to version 6 or so? Because there it worked without problems.
Appreciate any feedback.Too my a bit to work out *** was going on, but it was driving me insane with podcasts vanishing on me.
To clarify, this is a full description of the issue:
I have a problem with iTunes losing podcasts. They'd download, seem to play, but when I exited and reloaded iTunes a load of them would be lost and give me the exclamation icon. I've managed to work out why iTunes is losing my podcasts, but have no idea how to fix it.
I've got a folder specified which I want iTunes to use to store my stuff in (E:\Media\itunes).
When I subscribe to a new podcast it downloads to a file called E:\Media\itunes\Downloads\Podcasts\File on 4_ Phone tap evidence - 21 N.tmp\download.mp3 and creates a folder called E:\Media\itunes\Podcasts\File on
I think it's supposed to save it to the first location and then copy it across to the second folder when it's finished. Except it doesn't. iTunes can run the podcast now, but from the temp folder.
When you restart itunes, it nukes everything in the E:\Media\itunes\Downloads\Podcasts folder - I assume as it thinks I have no downloads outstanding and anything in here is just junk.
Apart from manually copying, renaming and point itunes to this file - how do I get around this problem. It's only started since I went to iTunes7 and a complete uninstall/registry/config cleanse followed by a reinstall doesn't fix the problem. -
I have a laptop that has (or had) pretty much all of my music, both burned from CDs and downloaded from iTunes. My 17 year old son on occasion syncs his iPhone and iPad with this laptop. As of the last sync (as best I can determine), many songs that I purchased in the past few years are now missing, in that they have an exclamation point to the left of the song title, and when I try to play the song, I get an error message that says "The song could not be used because the original file could not be found" or something to that effect. As it turns out, the file seems to be erased. This has happened multiple times, and I could be wrong, but I believe that there are some songs that had the exclmation point last time he synced that now don't, and vice-versa. There is not an obvious correlation or grouping as to why these songs are missing (e.g,. they were not all purchased on the same date, not all songs from one artist are missing, etc.).
Since most of these songs have been purchased through iTunes through my account, my reaction was to go to the iTunes store, log in with my account, and re-download them. Problem is, all of these songs instead ask me to purchase the song, instead of displaying a "cloud" logo. Therefore, it appears that I have to re-purchase these songs, which does not sound correct.
Questions: Does anyone know, most importantly (to get an immediate fix):
1. How can I re-download these songs and why doesn't iTunes Store recognize that I have already purchased them?
and perhaps as important (more of a long-term question):
2. Why does this happen and how can I prevent this from happening again (since it has happened multiple times)?
Thanks.1. iTunes won't offer cloud downloads for songs that it "thinks" are in your library, even if it "knows" the files are missing. If you've exhaustively searched for the missing files and there is no prospect of repair by restoring to them to their original locations, or connecting to new ones, then delete that tracks that display both the missing exclamation mark and are of media kind Purchased/Protected AAC audio file. Don't hide from iTunes in the cloud when asked, close iTunes, then reopen. You can download from the cloud links or iTunes Store > Quicklinks > Purchased > Music > Not on this computer > All songs > Download all.
2. Why? Not sure, perhaps 3rd party tools or accidental key presses combined with previously hidden warning messages when trying to organize the library. There is a hint that using the feature to downsample media as it is synced to a device may also be involved, though I've not replicated it. Whatever the reason a backup would protect your media.
tt2 -
Daughter upgraded to ios 7 and now she has like 4 songs that are not age appropriate on her iphone- I went into itunes and they dont show up...they are like hidden or something- and I cannot delete them from the phone...does anyone know why the upgrade did this and how I can get these songs off her phone- one of them is not even on my phone so I dont understand how in the world it popped onto hers! thanks!
Hello DavoDavo81,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes Match on iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5637
Deleting songs downloaded to your device
You can delete a song or album from your iPhone, iPad, or iPod touch at any time. Don't worry; it'll still be in the cloud.
Tap the Music app.
Tap More > Songs at the bottom.
Scroll or search for the song you would like to delete from your device.
Swipe right to left on the song, and then tap Delete.
Note: You must be in Artists, Songs, or Albums view to delete songs from your device. Deleting from a playlist won't remove a song from your iOS device.
iTunes Store: How to delete songs from iCloud
http://support.apple.com/kb/ht4915
Best of luck,
Mario -
I have an apple iphone 4 that I want to download audio books from my library onto. I cannot figure out how to do that. The iphone does not show up on my mac laptop as a connected device. Does this kind of download have to run through itunes? Thanks
Yes it is done through iTunes. The iPhone will never show up in Finder as a device. The following is general information on iTunes sync: http://support.apple.com/kb/HT1386 and the following is a previous discussion where the post by Andreas Junge helped others that had a problem syncing audiobooks: https://discussions.apple.com/message/20052732#20052732
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HT5100 I have downloaded lectures from iTunes u but they do not show up on my bookshelf. Why?
I have downloaded lectures from iTunes u. It had been working fine, but now my downloads do not show up on my bookshelf. They do show up as downloaded when I search through the catalog. How do I fix this?
Wow, I just checked & all the DOWNLOADED songs MADE it into my iTunes "Songs". Thanks anyway!
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I purchased the X-Men Bundle of 5 movies. I downloaded the first 3 onto my iPhone. Only 1 of the 3 (the first film) shows up as an option to sync to iTunes on my iMac. I do it this way because I have access to free hi-speed wifi at work but not at home.
I have verified that the other 2 films are actually on the phone and will play on the phone.
I have tried various settings and restarted both devices but to no avail.Thanks Alex! That did the trick! I just saw your reply. I thought no one had replied because I did not get an email alert. I think I had turned that feature off and forgot I had done so. Now it seems so obvious but for some reason I didn't look there. This is a big help. I can download stuff at work but at home I have only cellular data using a mobile wi-fi device and downloading movies, especially HD movies is just not an affordable option. Taking my iMac to the office would be crazy. I downloaded only my MacBook Air and copied the files onto a thumb drive but those were not recognized. I was at my wit's end. Thanks again!
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My itunes wont let me download apps
i cant download apps on itunes please help
Are you on a regular PC computer or a Smart Device?
CellSpotter -
All Downloads named "download", iTunes keeps "resettiing-first run" and more...
I have just copied the original text sent to Apple Support, hoping someone has had the same problems so I can compare results. Currently their is not a fix for any of my problems. I will have to manually rename, move, and add into my library each file. I will have to change preferences to what I prefer whenever they reset to defaults. All of this is very time-consuming and annoying... Please add some comments, even if you have the same problems without any "fixes" either.
Thank you,
GentleMon Todd.
...original message...
I have THREE(3) issues that are a serious problem.
Problem #1:
The iTunes program itself keeps "resetting" itself, as if I just installed it for the first time. All my preferences reset to the defaults and the "take a tour" separate window-or-program pops up as well. I do not use a the default directory for my library and several other issues as well. I have had files disappear and reappear in a random fashion. Not mention that having to change all the preferences, and reset my AppleID account and password goes beyond annoying. Good thing this software is free...
This can happen as much as 3 times in a day, but in the last 4 months alone, I have had to change everything at least 13 (thirteen) times. Oh yeah, just happen today, Friday, after it happen on Wednesday.
This problems started back around "9.x" versions and has continued throughout current versions "10.x" as well. You got e-mails then, and now again.... this problem alone is enough to cause complete chaos.
Problem #2: all files are named "download"
All podcast episodes are called "download", music and music videos are called "download". For example; download.mp4, download.m4v, download.mp3, etc. As well as not in the proper directory, see problem # 3.
Problem #3:
All of the podcasts downloads, regardless of the podcast, is being dumped in the "library-downloads" directory. Within that particular directory I will have another directory for each single episode of each podcast downloaded. The episodes should be put in the particular PODCAST DIRECTORY not as a new directory for each episode. Not mention music goes to the music directory.
The music downloads are doing the same thing, except for the directory has "_tmp" added to after the name of the song. within that directory is the file finally.
For example, the free video of the week download looks like this:
...iTunes Library...
Downloads
Don't Sit Down 'Cause I've Moved You.tmp
download.m4v (finally, the actually file, not under "music")
please help resolve some of these issues at hand.
GentleMon ToddHello, djhood17.
Thank you for the question. Try the steps in the article below regarding the reset loop you are experiencing. Start with the section labeled Constantly restarting.
iPod nano (6th generation): Hardware troubleshooting
http://support.apple.com/kb/ts3474
Regards,
Jason H. -
Please help me to use Instagram. I downloaded it through iTunes, but am unable to Login. Somewhere I missed the opportunity to register. I'm too old to know these things.
Copy the ENTIRE iTunes folder from the old computer to the new computer.
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ok i have a advent roma laptop with window 7. my itunes used to work fine, completely. every time i plugged in my ipod it was ok. recently my ipod was not working so i never bothered with itunes, however i have movies/tv prog that i purchased and would like to view them. i have an ipod nano from about 5 years ago, the problem with thet is, it switches on, but the circular control panel does nothing, all you can do is lock and unlock it - nothing else.
i tried to download new version of itunes, then uninstalled my origonal version, incase it was corrupted etc, i then again tried to down load new version and also version that is windows 64bit. still when i select the downlaod to open as son as it is finnished nothing happens. and now my desktop shortcut has dissapeared. before when it was there, id double click it, nothing, right click to open it, nothing.
im not the best technically minded but i just dont see what im doing wrong here, please helpPerhaps it would be helpful for you to view the page source code of this page
http://www.alanwork.com/
As you can see, the submenu code links are immediately below the top level code, and are
wrapped in their own <UL> </UL> tag pairs.
Hope that helps -
When I try to play a song from my re-installed iTunes library, I get the error message: "Song xxx could not be played because original file could not be found. Would you like to locate it?" > "Locate" or "Cancel." When I click on "Locate" I can't figure out how to get the song to play from any of the places that were "located." The path is C:\users\Janet\libraries\music\iTunes
However, iTunes songs chosen from my library will play in iTunes (current version) when I have the external back-up drive plugged in! I recently copied my backed-up iTunes library from my external back-up drive to a new computer.
Most of the songs, but not all, magically appear in Windows Media Player and I can play those just fine.
I can see my iTunes library in the newest version of iTunes, recently downloaded to new computer, but can't play songs without connecting to the external back-up drive - so maybe there is something else on that external drive that needs to be on my C: drive?
I am using an HP Pavillion Notebook, Windows 7, 64-bit. My previous computer was Windows Vista. Before Vista, I had XP.
Back when I had XP, I wanted to purchase some songs to download to my computer. Because iTunes had the ability, I used it to create a massive library of songs, most of which were ripped from my CDs. I don't have an iPod and iTunes worked fine for creating playlists and then burning them to CDs.
Also, I'd like to know if there is a way to get back my playlists.
And another thing - in the older version of iTunes, there was a folder in the lists on the left-hand side of the screen where I could click to see all the songs I had purchased. I'd like to get that ability back if possible.
In hindsight, iTunes was probably not the best choice for me to build my music library in a Windows operating system, but it seemed to be the best choice at the time. I really wish I could convert all the songs to mp3 format.
I have been working with computers since the days of DOS, black and white screens, and no mice. The first computer I bought for my own use at home was a Mac and it had "Flying Toasters" as a screensaver. (I miss that screensaver.) It did not have a tower and I believe they called it a laptop, even though the thing was as big as a suitcase and probably weighed around 30 pounds. However, I am by no means a computer expert. In other words, pretend you're trying to tell your mother how to do what I am asking. =)
Many thanks in advance to anyone who can help me.I copied the iTunes file from the external drive and it's in both places. I thought all I would need is the iTunes program (which I downloaded to new computer) and my iTunes library file. There must be something else that's missing. My iTunes library looks the same on the new computer as it does when I open it on the external drive. If I click on an iTunes library song from my new computer, it will only play if I have the external drive plugged in.
My back-up drive is a mess. I have multiple copies of music, video, photo, and document files and I don't know how that happened. ={ Obviously, I don't know how to back up stuff properly and there are back-up files extending over a 6- to 8-year period. I think all I did was just drag and drop the main folders from the back-up drive to the same main folders on the C: drive. Also (and I'm kind of fuzzy on this) Windows used to automatically save music files in a folder within my document files (which makes no sense to me). As my Jewish friends would say, "Oy Vey!" -
I bought a brand new iPhone 4 as soon as it came out which was 2010 I think. No problems until two weeks ago. I fractured the screen on it so I am slowly losiong some functions like charge, touch screen ability and need to activate my new iPhone but I am having trouble with iTunes showing my full song library. I have 554 plus songs but some that will not update or download,. Two weeks ago is when this all began. I used to have a different apple ID but changed it after a few months for security reasons. Now when I try to observe my itunes library it only shows the most recent songs I have purchased,35. Not all, and there are still songs that it states it can not download because my computer is not authorized, I authorize it and it says it is already authorized. Then it gives me the old apple ID from years ago and I change it back to my new one, but this only causes it to do it over and over. I called apple and they said all kinds of mean things that my son or husband had been using my ID or account, of which is impossible because all purchases have to be password protected and I get warnings if anyone attempts to access. Also, their ID's are not my old one. Their libraries have none of my music. I do not home share but I thought that iTunes says you can use the music for households if you homeshare so I do not know why the person was so abusive but I am frustrated. So, any ideas? I was instructed to install icloud and did and it seems to me to be the culprit so I bought the stupid iCloud sharing manage,$25 yearly so that it automatically downloads your full library but no luck, still only shows the purchases I recently made with my gift card. This was suggested by the apple care expert. Can not update my phone until backed up, can not change phones until updated and backed up.
I know it sounds weird, and that is the reason I posted my question. Because my case is not like all the ones I've found online and it's confusing. I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
My playlists "ARE" in my iphone 4s. They are still there even though they do not show up when I plug in to itunes in my computer.
When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes. I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes: Music, Movies, TV shows, books. That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS" but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone. Under "90's music" there are also other standard playlists that itunes automatically adds.
Does anyone else have this issue or know how to get around this. I am starting to think that I am going to have to recreate these lists on my computer -
Have a Macbook Pro and a 4th gen iPod Touch. Downloaded and install iOS 4.3.2 yesterday. Upgrade went without a hitch, but now iTunes on My Macbook Pro will not open. I get an error that says --The file "iTunes Library" cannot be read because it was created by a newer version of iTunes--. I am running iTunes 10.1. I searched for Updates to my MacBook Pro (running 10.6.7), but comes back saying no updates available. WHAT IS GOING ON??
Is your computer still authorized in the Store menu in iTunes?
iTunes Store: About authorization and deauthorization
When I changed to my new MacBookPro I had to authorize it although I used TimeMachine to transfer my settings and data.
Did you try to deselect Wi-Fi syncing and enable it again after that?
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi syncing
Did you already transfer your purchases and manually started a backup? -
Cant download previous purchases on my account. Bought them via my iphone, but when i try to sync it they dont come up and when i try to download them via my phone again it just doesnt work, and when i try to download them via a computer it just says purchased but they arn't in my itunes library?
What types of item that you can redownload depends upon what country that you are in (music, films and/or TV shows can't currently be re-downloaded in all). If they are still on your phone then you should be able to copy them over to your computer's iTunes via File > Devices > Transfer Purchases.
What you can redownload will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes and the Purchased tab in the iTunes store app on your phone. If other items of the same content type appear but those don't (and they are still in the store), then check to see if they are hidden : http://support.apple.com/kb/HT4919
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