ITunes download said I needed to uninstall first. Followed instructions on how to uninstall. Everything worked except for iTunes itself and it won't uninstall but won't install either. Help!

I followed the instructions for the uninstall as found on the website, but all of the software except for iTunes uninstalled successfully. Now it won't uninstall and the updated version won't instal either and I have no idea what to do. I'm very frustrated at this point as I've tried everything on the support website.

Perfect, thanks.
"The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2330."
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

Similar Messages

Maybe you are looking for