ITunes Download Stuck "Processing"

Does anyone have a suggested fix for a download that's been stuck in "processing" for more than 30 minutes?

Hey ormana,
First, try force closing the music app:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
from: iOS: Force an app to close
http://support.apple.com/kb/HT5137
If you reopen the app and the song is still stuck, I would reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
from: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Best,
Delgadoh

Similar Messages

Itunes movie hire download stuck processing

I have downloaded a rented movie from iTunes on my iPad2 and it now seems stuck 'processing' - any ideas other than wait?

Hi RichardM58!
As a basic troubleshooting step, try simply closing the Video app on your iPad then reopening it, as shown in the following article:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Thanks for using the Apple Support Communities!
Cheers,
Braden

ITunes app stuck processing file?

For awhile now my the iTunes app on my IPod touch
has been stuck processing a video download.
Here are the symptoms:
- Download remains on 'preparing'
- Not downloading on Wi-Fi network
- Cannot be swiped to delete ( on or offline)
- Restarting iPod, iTunes, Apple Sign-In doesn't remove it.
The only thing I can do with the download is to pause or resume it,
Which has no effect on it because the stuck file will not download.
How can remove the file from the download queue?

I would try downloading on computer and then sync and then delete.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

ITunes downloads stuck in queue

I Have two movie rentals stuck in the iTunes download queue and they keep giving me error messages, cannot download at this time. a box pops up to click retry or done, retry does nothing. If I click the items to continue downloading it continues giving me the error. The thing is I can't even rerent them, if I go into the store it won't let me download again. How can I either delete them or get them to download? Tried restarting, closing iTunes etc nothing works!

Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
 Cheers, Tom

ITunes Download stuck

Hi,
So today I bought a TV season and every episode downloaded into my library fine, except for the last episode. It has downloaded every MB (298.9 out of 298.9) but for quite a while now it has been showing only Processing File... I have already restarted iTunes and rebooted, but every time I download the episode, I get the same result.
Please Help!
Thanks!

All working

My itunes is stuck processing?

I have an I pod five and just downloaded an itunes book and it has been processing for a while now. I am wondering if this is normal or not. Memory is not an issue because I have plenty of space open.

Just force quit iTunes by pressing option+command+esc. Relaunch iTunes and start the syncing again.

ITunes download stuck in Lion

I can't seem to download the iTunes update in Lion... It's stuck at 58.3 MB of 83.4 MB with a remaining time of "About 10 seconds".
It's been stuck like that for about 20 minutes...

Nevermind. It's working now.

HT1688 itunes download stuck on waiting

Every time I update or download an app from the App Store, a greyed out widget that says "waiting" shows up on my homescreen. Tapping, double tapping and trying to delete does nothing. The only way I can get the actual app to show up is to do a hard reset on my 4S, which is getting really annoying. I have done the following steps
1. Reset network settings
2. Reset ALL settings and restored from back up
3. Signed out of the Store, hard reset, signed back in
I checked iTunes and there is nothing in the downloads section. I do not use podcasts so it's not that...this all started a couple of days ago when the iTunes store went down.

- First try resetting the iPod:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next would be to place the iPod in recovery mode. See:
iPhone and iPod touch: Unable to update or restore

Itunes download stuck and ipad is hang how to cancel the download

i pad ishang while it is downloading itunes

Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If you have problems downloading content again ...
Tap Settings > General > Reset > Reset All Settings
If that doesn't help, tap Settings > General > Reset > Reset Network Settings
You will have to re enter your Wi-Fi password.
If nothing above has helped, try here > iOS: Troubleshooting Wi-Fi networks and connections

Downloading app and music on MacBook Pro - stuck processing

Hey Guys,
I went into my itunes like usual it started downloading my app purchases that I made on my iPhone. But as it was downloading, it got stuck processing one particular app. I thought it was just overloaded since it was downloading some songs as well, so I left it alone for a few hours. Come back and its still stuck on that one app, and two songs, all saying processing. I tried to pause the download, I tried to delete the app, I tried turning off my wifi to see if it would automatically pause, nothing worked.
Open to any suggestions or tips, because I honestly have not a clue about how to fix it.
I currently am running the newest verison of itunes (11.0.4), which I just put on today, which is making me think that could be the cause.
Really appriciate the help!
Juliana

It would help if you were much more informative. Describe in better detail just what is happening. Also tell us the steps that you have taken to try to resolve this yourself.

Cloud download stuck at processing

I'm trying to download songs from my cloud onto my iPhone. I have iTunes Match and Show all Music turned on. It should be easy for me to download songs from my cloud. Yet the majority of the time in the last week, every time I try to download a whole album from the cloud, or even more than a few songs at a time, the songs download to near completion, but then get stuck on "processing" and don't finish downloading. I have to go in and delete each song one by one (sometimes it works throught the iTunes store app, to click the X, and sometimes it works in the Music app, by swiping and clicking delete. Sometimes neither of these things work and the phone is frozen/unresponsive for 10-15 seconds), and which ever one is stuck processing can't be deleted at all; I end up having to resart my iPhone. This is a HUGE hassle! Shouldn't I be able to download a full album at a time?? The only work around I've found is to download each song one at a time, which is extremely time consuming and frustrating.
I've seen this question on here multiple times so I'm sorry to post it again, but I've tried all the answers I've read, and nothing seems to stick. Please help me solve this problem! Using these programs and applications as they're intended shouldn't cause these sort of problems! What the heck Apple!!!!!

Anybody...?

Hired a movie, completed download, got stuck processing, can't reclaim space

Here are the steps that led to my issue:
1. Hired a movie from my iphone 5
2. began download
3. Checked download an hour later and status was 'Processing.....'. Checked
Movies and no Hired icon present in bottom nav
4. 6 hours later, still in Processing
5. Reset phone (held power+menu button util apple logo appears)
6. check download status in itunes store and download starts again but fails due to not enough space
7. Check Movies and rental icon is in Nav and hired movie is listed. Click okay but movie fails to play.
8. Delete movie
9. Go back to itunes download and start to download again
10. Download fails due to not enough space. The deleted movie was removed from the a Rental section but the space associated with the failed download was not reclaimed.
Any tips?
Thanks

Looks like they've changed the screens overnight - they were different yesterday, you had a set of options on the left-hand side of the page and didn't need to enter a serial number.
You could instead try the 'report a problem' link from your purchase history (assuming that hasn't been changed as well) : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that film and use the 'Report a Problem' link.

Is it normal if it takes more than 5 hrs to download and process ios 5 and backup in itunes (syncing)

is it normal if it takes more than 5 hrs to download and process ios 5 and backup in itunes (syncing)

Hi Thaimic,
Thanks for your reply.
IP Adddress: 192.168.0.101
Subnetmask: 255.255.255.0
Router: 192.168.0.7
DNS: 180.168.255.118, 192.168.1.1
These are my WLAN details.under DHCP and BootP. Could you please tell me what to do with the DNS ? I do not have idea about the DNS.

TS1424 ITune download continues to process but doesn't complete. What could be the issue

ITune download continues to process but doesn't complete. What could be the issue

If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

My iPad won't download any music.it says download error. I have 100 downloads stuck on my downloads at the bottom of the page on itunes

My iPad won't download any music. It says download error try again. I have 100 downloads stuck on my downloads in iTunes store.

Remove the song in question from the sync list and see if the rectifies the problem.
If it does, then iTunes believes the song no longer exists on your drive and that will need to be corrected.

ITunes Download Stuck "Processing"

Similar Messages

Maybe you are looking for