Itunes downloaded but won't open on Windows 8
I just purchased a laptop with Windows 8 and Itunes downloaded fine but it won't open. It says "Itunes has stopped working". I have a Sony Vaio and my previous computer was a Sony Vaio so I know it should be working. Any tips or advice on what to try?
If that doesn't solve things then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
Similar Messages
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ITunes downloads but won't open
Ever since I upgraded to iTunes 7 in September, I've been having problems...it worked great for the first week and now refuses to open. I've tried completely removing iTunes, Quicktime, and iPod Updater before reinstalling, but it still won't work after several tries. I've tried opening it from Windows Task Manager, from Program Files, the Start Menu, and by clicking on the icon. The program and my music is there, it just won't open--I don't even get an error message. It just doesn't do anything. Help!
Dell Dimension DIM2400 Windows XP Pro Intel Pentium 4 ProcessorI only have 256MB of RAM, though I'm planning on upgrading. Do you think that might be a problem?
it's not the first thing i think about in these circumstances. if you're planning on upgrading anyway, that's fine. but i probably wouldn't rush your plans as part of a troubleshooting measure for the itunes/quicktime thing.
backtracking to something else you said earlier:
itunes.exe does appear in the Task Manager processes once I click on it, but not under applications.
is it a long persistence in there, or is it more of a quick 1-2 second appearance? (that can help with identifying possible culprits.)
if you try launching your QT after a reboot, does the QuickTimePlayer.exe process appear (in Task Manager in the Processes tab) immediately, or do you have to wait for 5 minutes before that one shows up? -
ITunes downloaded but won't open
Got new iPod yesterday. Downloaded iTunes successfully (already had QTime) but it won't open. Have tried running virus scanner & AdAware, updated browser and checked all browser and audio settings. Have uninstalled and reinstalled both iTunes and QuickTime SEVEN times, but still can't launch iTunes. All other software functioning normally. iPod unit itself seems to work--but, of course, no music on it yet. Have spent 5.5 hours going through every suggestion on this site, but nothing helps; all settings seem to be correct. Cannot find any contact info for APPLE!!!! Extremely frustrated. Anyone have suggestions?
I spent about 8 hrs on this yesterday (Thanks Apple). I did get it to work though, here is what I did:
I was able to get Itunes to work
Posted: Dec 26, 2006 6:34 PM Reply Email
I did all the things everyone suggested but no luck.
The way I made it work: I removed Itunes and quicktime as directed in other threads via the control panel. Then I did a search of the root directory for anything with itune in it (itune.), I then deleted those files. I did the same thing for quicktime. After deleting the files I emptied the recycle bin, rebooted and then reinstalled Itunes. I did not install to the default directory (C:\program files\Itunes), I put Itunes on the root (C:\Itunes).I really don't know if it was stupid luck or if it was the correct thing to do but it worked for me? Could be that just putting it on the root C: did the trick?
There were some quick time files that I couldn't delete.
There were also some itune files that I couldn't delete until I went to the directory and deleted the whole directory, the folders had long names with both letters and numbers.
This was for my duaghters new Ipod, I am going to stick with my Zen. -
Is there a way to restore photos from Drop box to my desktop iPhoto in a large batch instead of one at a time? I tried and a zip file was downloaded but won't open. Says file format not recognized. I see how to do it one at a time with the "download" button in Dropbox but that's so cumbersome for lots of photos.
Have you tried these avenues?
Contact us - Dropbox
Dropbox Help Center
Dropbox Forums
Submit a help request - Dropbox
OT -
I upgraded to itunes 11 still won't open for windows 8
I upgraded to itunes 11 still won't open for windows 8
Are you trying to transfer the GarageBand projects or the rendered audio files? What version of GarageBand do you have on your iPhone?
I do not think you can share your GarageBand projects from your iPhone to GarageBand on your Mac, unless you have iCloud, afaik, only the audio files.
How did you transfer the song?
To share from an IOS device the Projects or audio files, see: Share GarageBand songs
Regards
Léonie -
IBook shows as downloaded but won't open
I downloaded a book from iBooks it shows as downloaded but won't open?
Hello Coastalcharm
Start with the troubleshooting in the article below and simply restart your iPhone or iPad. If that does not work, then try deleting the book and download the book again. You may end up having to delete iBooks and install it again.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Regards,
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Safari launches but won't open a window
I'd set up Safari for my son under his own profile and it was working great with Parental Controls. When I went in one day to update his allowed sites, Safari launched but wouldn't open a window. I could access preferences, reset, etc., but it wouldn't open a new window and when I tried to open a tab, it loaded at the bottom of the screen for a split second and then crashed. I've deleted all the safari files, re-installed, downgraded - the downgrade worked but the Parental Controls didnt work.
Now what? None of the other Parental Control apps I've tried work as well as Safari's.
Date/Time:
2012-04-29 13:32:29.593 -0700
OS Version:
10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [353]
Version:
4.1.3 (4533.19.4)
Build Version: 1
Project Name: WebBrowser
Source Version: 75331904
PID:
427
Thread: 0
Exception: EXC_BAD_ACCESS (0x0001)
Codes:
KERN_PROTECTION_FAILURE (0x0002) at 0x0000000c
Thread 0 Crashed:
0 com.apple.Safari
0x0005198c 0x1000 + 330124
1 com.apple.Safari
0x000518d8 0x1000 + 329944
2 com.apple.Safari
0x00051304 0x1000 + 328452
3 com.apple.Safari
0x00051208 0x1000 + 328200
4 com.apple.Safari
0x0004fc8c 0x1000 + 322700
5 com.conduit.cttoolbar
0x03e08070 -[NSWindowController(CTSafariConnector) didSelectTabViewItem] + 36
6 com.apple.AppKit
0x938b2a10 -[NSTabView selectTabViewItem:] + 892
7 com.apple.Safari
0x00070980 0x1000 + 457088
8 com.apple.Safari
0x000706e4 0x1000 + 456420
9 com.apple.Safari
0x00070554 0x1000 + 456020
10 com.apple.Safari
0x000703c8 0x1000 + 455624
11 com.apple.AppKit
0x938428b4 -[NSApplication sendAction:to:from:] + 108
12 com.apple.Safari
0x000400f4 0x1000 + 258292
13 com.apple.AppKit
0x9389d094 -[NSMenu performActionForItemAtIndex:] + 392
14 com.apple.AppKit
0x9389ce18 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 104
15 com.apple.AppKit
0x937a4150 _NSHandleCarbonMenuEvent + 372
16 com.apple.AppKit
0x937a1ab4 _DPSNextEvent + 1280
17 com.apple.AppKit
0x937a13f8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
18 com.apple.Safari
0x00011638 0x1000 + 67128
19 com.apple.AppKit
0x9379d93c -[NSApplication run] + 472
20 com.apple.AppKit
0x9388e458 NSApplicationMain + 452
21 com.apple.Safari
0x00118adc 0x1000 + 1145564
22 com.apple.Safari
0x00007ea0 0x1000 + 28320
Thread 1:
0 libSystem.B.dylib
0x9002bfc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib
0x90030aac pthread_cond_wait + 480
2 com.apple.WebCore
0x014e98d0 WebCore::IconDatabase::syncThreadMainLoop() + 320
3 com.apple.WebCore
0x014e73b8 WebCore::IconDatabase::iconDatabaseSyncThread() + 440
4 libSystem.B.dylib
0x9002b908 _pthread_body + 96
Thread 2:
0 libSystem.B.dylib
0x9000af48 mach_msg_trap + 8
1 libSystem.B.dylib
0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation
0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation
0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation
0x92c1eb7c +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation
0x92bf64d8 forkThreadForFunction + 108
6 libSystem.B.dylib
0x9002b908 _pthread_body + 96
Thread 3:
0 libSystem.B.dylib
0x9002bfc8 semaphore_wait_signal_trap + 8
1 libSystem.B.dylib
0x90030aac pthread_cond_wait + 480
2 com.apple.Foundation
0x92bfd644 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.Syndication
0x9a3d926c -[AsyncDB _run:] + 192
4 com.apple.Foundation
0x92bf64d8 forkThreadForFunction + 108
5 libSystem.B.dylib
0x9002b908 _pthread_body + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x000000000005198c srr1: 0x000000000200f030
vrsave: 0x0000000000000000
cr: 0x24044222
xer: 0x0000000000000004 lr: 0x00000000000518d8 ctr: 0x0000000000051360
r0: 0x00000000000518d8 r1: 0x00000000bfffe6a0 r2: 0x00000000a0001fa4 r3: 0x0000000000000000
r4: 0x0000000000380000 r5: 0x000000002f53796e r6: 0x00000000031d0aa0 r7: 0x0000000000000000
r8: 0x0000000092c0110c r9: 0x0000000000000000 r10: 0x0000000090a3f628 r11: 0x0000000000000000
r12: 0x0000000000051360 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x00000000bffff240 r18: 0x0000000000000000 r19: 0x00000000031765c0
r20: 0x00000000ffffffff r21: 0x00000000a37d15cc r22: 0x0000000000380000 r23: 0x0000000000380000
r24: 0x0000000000380000 r25: 0x0000000000380000 r26: 0x00000000031e36a0 r27: 0x00000000031e1920
r28: 0x000000000313fc60 r29: 0x0000000000280f74 r30: 0x00000000bfffe778 r31: 0x0000000000000000
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0x94677000 - 0x946affff com.apple.vmutils 4.0.0 (85)
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0x946f4000 - 0x94710fff com.apple.securityfoundation 2.2 (27710)
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0x94724000 - 0x94768fff com.apple.securityinterface 2.2 (27692)
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0x9478c000 - 0x9479bfff libCGATS.A.dylib
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0x947f6000 - 0x9480ffff libRIP.A.dylib
/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/C oreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94c2c000 - 0x94c9dfff libstdc++.6.dylib
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0x97cd6000 - 0x97da7fff com.apple.QuartzComposer 1.2.6 (32.25)
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Model: PowerMac3,5, BootROM 4.2.5f1, 1 processors, PowerPC G4 (2.0), 733 MHz, 1.5 GB
Graphics: NVIDIA GeForce2 MX, GeForce2 MX, AGP, 32 MB
Memory Module: DIMM0/J21, 512 MB, SDRAM, PC133-322
Memory Module: DIMM1/J22, 512 MB, SDRAM, PC133-333
Memory Module: DIMM2/J23, 512 MB, SDRAM, PC133-333
Modem: Spring, UCJ, V.90, 7.0F, APPLE VERSION 0007, 7/31/2000
Network Service: Built-in Ethernet, Ethernet, en0
Parallel ATA Device: WDC WD800AB-00CBA1, 74.53 GB
Parallel ATA Device: IBM-IC35L040AVER07-0, 38.35 GB
Parallel ATA Device: LITE-ON COMBO SOHC-5232K
USB Device: Dell USB Keyboard, Dell, Up to 1.5 Mb/sec, 500 mA
USB Device: USB2.0 Hub, Up to 12 Mb/sec, 500 mA
USB Device: iPod, Apple, Up to 12 Mb/sec, 500 mA
USB Device: USB+PS/2 Optical Mouse, Up to 1.5 Mb/sec, 500 mAYou installed the Conduit spyware. To remove it, select Go ▹ Go to Folder… from the Finder menu bar, then copy the following text into the box that opens:
~/Library/Application Support/Conduit
Delete the selected item, if it exists.
Now select Go to Folder… again and enter:
/Library
From the folder that opens, delete the following items, if they exist. You may be prompted for your login password.
Application Support/Conduit
InputManagers/CTLoader
LaunchAgents/com.conduit.loader.agent.plist
ScriptingAdditions/ct_scripting.osax
Close the folder. Now select Go to Folder… again and copy:
/Applications/Toolbars
Delete that item. Close the Finder windows you opened. Log out and log back in. -
ITunes downloaded, but does not open-Windows does not support Mac script
I have recently bought a Toshiba laptop with pre-installed Windows Vista. I have managed to download iTunes, but I cannot open it. The computer posts a message saying that it does not support Mac script. I suppose that I need additional software (daemon tools?)? I would be grateful if someone could advise me in relation to this issue.
Toshiba Satellite Windows VistaNo, you should need nothing additional. I suspect you may have tried to download the Mac compatible version of iTunes & that's why your getting this message. Make sure you have checked the Windows version & nothe Mac version on the download page.
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Fox news app downloads but won't open
Continue to have trouble getting some apps to work. The Fox News app downloads ok but when I try to use it it won't open. Have had the same problem with other apps (Popular Science) and just gave up. Any help would be appreciated.
iPad up to date?
Connect your iPad to your computer, launch iTunes.
Select the iPad under Devices.
Select the Summary tab from the menu then click: Check for Updates
Hold down the Fox News app until it jiggles then tap the circle with an x then tap Delete.
Reset your iPad.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Now re download the Fox News app. -
Itunes downloaded but won't play
I purchased 4 songs. I previewed all of them, my speakers are working, but I can't hear them in itunes and they won't let me download them to my ipod, it's the 5th generation black one
Hello Hannah and anyone else who has this problem. I had the same issue and it was very annoying, because I was also told it was an authorization issue. So I deauthorized and reauthorized multiple times, restarted my computer, tried to play in SD instead of HD, set the settings to 32bit and all that. Sadly but fortunately it was just a small issue. Go to Finder, click on go to folder and type "/Users/Shared/SC Info"
Make sure you change the folder view to column view. You can do this by clicking the 3rd tab that looks like 4 rectangles side by side on the menu bar of that window. You will see a folder called SC Info. Trash that and restart your computer. Then... Deathorize and Re-Authorize your itunes and you will be good to go.
Here is the link: http://support.apple.com/kb/ts1389?viewlocale=en_US
The link might look unrelated to the issue, because it does not specifically come up when Googling or searching support for this error.
BTW AppleCare gave me this information. They were awesome because they continued to call me and update me on their efforts to solve the issue. The engineers ultimately figured it out and the customer care person called me and walked me through it.
I hope this works for you all. -
I just completed subscribing to CC. Downloaded several apps including LR5, PhotoshopCC and BridgeCC. Lightroom 5 opened and I updated the catalog from LR4.
I closed LR5, then reopened. Now LR5 asks me for a serial #. I put in my LR4 serial number but that doesn't work. LR5 won't open. LR4 opens ok.Hi Ralph,
Based on this thread it looks like you got it fixed with a reinstall
http://forums.adobe.com/message/5622136#5622136 -
Safari 4.1.1 opens but won't open a window or a tab
Safari 4.1.1 opens quickly without a window. When you try to open a window nothing happens. When you try to open a tab, the tab briefly opens and then Safari crashes. Tried reinstalling Safari to no avail. Firefox operates with no problems, but I want to afp files and I need Safari. I used Disk Utility to check permissions but no problems found. Does anyone have any suggestions? Thanks.
You may want to upgrade to 4.1.2 [Here|http://www.macupdate.com/info.php/id/15675/apple-safari].
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I bought elements 13 online. I was able to download it but not open it. I looked for a mac version before I bought and did not see one. Did I buy the wrong version?
Amyrice did you purchase Photoshop Elements 13 from Adobe directly? If so then you may have a multi platform license. You can find your registered serial number under your account at http://www.adobe.com/. Additional details on how to locate your registered serial number can be found at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
If you need to download the installation files for Mac OS then you can download the trial from Adobe - Download free trial version Adobe Photoshop Elements 13 | Adobe. -
Itunes upgraded but won't launch with Windows 7
Hi
I upgraded to the most recent version of iTunes 2 days ago (5 April 2010) and now iTunes simply won't launch at all. I have tried some of the remedies in the posts and have even tried a complete reinstall but iTunes still will ot launch.
Does anyone have any suggestions? Thanks in advanceI had the same problem: after updating to iTunes 9.1 (no errors) I just couldn't launch it. In Task Manager I saw that the iTunes process was running but it never really opened.
After nights of frustration of scanning the net for solutions I finally managed to get iTunes to run again.
1) Firstly I deleted the new iTunes 9.1 and all programmes associated with it according to the directions given here: http://support.apple.com/kb/ht1923
It also mentions you should remove the Bonjour service but I could never make that work (no privileges or something like that).
2) After that I reinstalled a previous version of iTunes. In this case 9.0.3.15. I got the download here: http://www.oldapps.com/itunes.php
3) Then I disabled the Bonjour service with the MSCONFIG method mentioned at http://support.apple.com/kb/HT2292?viewlocale=en_US
There they state that you should check which service clashes with Windows by trying to disable one service at a time. I found out pretty quickly that it was just the Bonjour service that caused the problems. All other services could run normally.
After the reboot iTunes finally started up again and I was able to restore my library.
Only thing is that I can not use the Remote App on my iPod Touch. That apparently required the use of Bonjour.
I hope this method helps for some of you!
Cheers,
Bart -
Itunes installs but won't open. HELP!
Hey
So I was really pumped about the new itunes version, so I installed the new one and double clicked on the new icon to open it up.
Nothing happens.
I've since uninstalled everything (itunes and quicktime), gotten rid of the old itunes folder, and reinstalled everything (once together, once with itunes and quicktime seperately). Still no luck. My icons are now all the new blue ones (for music files and for the itunes icon). But the process just won't start. My task manager registers itunes.exe as running for about five seconds, and then the process drops off the list.
Any suggestions????the way that itunes.exe disappears after a few seconds in Task Manager suggests malware. (that's how itunes.exe used to behave for folks with earlier versions of itunes who were getting "error message free" itunes launch failures caused by a Qoologic adware infestation.)
so let's see if we can catch something like that. download the free trial version of Ewido, and scan the PC. does that pick up anything? if so, does itunes launch afterwards?
ewido anti-malware download
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