ITunes downloaded but won't open

Got new iPod yesterday. Downloaded iTunes successfully (already had QTime) but it won't open. Have tried running virus scanner & AdAware, updated browser and checked all browser and audio settings. Have uninstalled and reinstalled both iTunes and QuickTime SEVEN times, but still can't launch iTunes. All other software functioning normally. iPod unit itself seems to work--but, of course, no music on it yet. Have spent 5.5 hours going through every suggestion on this site, but nothing helps; all settings seem to be correct. Cannot find any contact info for APPLE!!!! Extremely frustrated. Anyone have suggestions?

I spent about 8 hrs on this yesterday (Thanks Apple). I did get it to work though, here is what I did:
I was able to get Itunes to work
Posted: Dec 26, 2006 6:34 PM Reply Email
I did all the things everyone suggested but no luck.
The way I made it work: I removed Itunes and quicktime as directed in other threads via the control panel. Then I did a search of the root directory for anything with itune in it (itune.), I then deleted those files. I did the same thing for quicktime. After deleting the files I emptied the recycle bin, rebooted and then reinstalled Itunes. I did not install to the default directory (C:\program files\Itunes), I put Itunes on the root (C:\Itunes).I really don't know if it was stupid luck or if it was the correct thing to do but it worked for me? Could be that just putting it on the root C: did the trick?
There were some quick time files that I couldn't delete.
There were also some itune files that I couldn't delete until I went to the directory and deleted the whole directory, the folders had long names with both letters and numbers.
This was for my duaghters new Ipod, I am going to stick with my Zen.

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Itunes downloaded but won't open on Windows 8

I just purchased a laptop with Windows 8 and Itunes downloaded fine but it won't open. It says "Itunes has stopped working". I have a Sony Vaio and my previous computer was a Sony Vaio so I know it should be working. Any tips or advice on what to try?

If that doesn't solve things then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

ITunes downloads but won't open

Ever since I upgraded to iTunes 7 in September, I've been having problems...it worked great for the first week and now refuses to open. I've tried completely removing iTunes, Quicktime, and iPod Updater before reinstalling, but it still won't work after several tries. I've tried opening it from Windows Task Manager, from Program Files, the Start Menu, and by clicking on the icon. The program and my music is there, it just won't open--I don't even get an error message. It just doesn't do anything. Help!
Dell Dimension DIM2400 Windows XP Pro Intel Pentium 4 Processor

I only have 256MB of RAM, though I'm planning on upgrading. Do you think that might be a problem?
it's not the first thing i think about in these circumstances. if you're planning on upgrading anyway, that's fine. but i probably wouldn't rush your plans as part of a troubleshooting measure for the itunes/quicktime thing.
backtracking to something else you said earlier:
itunes.exe does appear in the Task Manager processes once I click on it, but not under applications.
is it a long persistence in there, or is it more of a quick 1-2 second appearance? (that can help with identifying possible culprits.)
if you try launching your QT after a reboot, does the QuickTimePlayer.exe process appear (in Task Manager in the Processes tab) immediately, or do you have to wait for 5 minutes before that one shows up?

Is there a way to restore photos from Drop box to my desktop iPhoto in a large batch instead of one at a time? I tried and a zip file was downloaded but won't open. Says file format not recognized.

Is there a way to restore photos from Drop box to my desktop iPhoto in a large batch instead of one at a time? I tried and a zip file was downloaded but won't open. Says file format not recognized. I see how to do it one at a time with the "download" button in Dropbox but that's so cumbersome for lots of photos.

Have you tried these avenues?
Contact us - Dropbox
Dropbox Help Center
Dropbox Forums
Submit a help request - Dropbox
OT

IBook shows as downloaded but won't open

I downloaded a book from iBooks it shows as downloaded but won't open?

Hello Coastalcharm
Start with the troubleshooting in the article below and simply restart your iPhone or iPad. If that does not work, then try deleting the book and download the book again. You may end up having to delete iBooks and install it again.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
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Fox news app downloads but won't open

Continue to have trouble getting some apps to work. The Fox News app downloads ok but when I try to use it it won't open. Have had the same problem with other apps (Popular Science) and just gave up. Any help would be appreciated.

iPad up to date?
Connect your iPad to your computer, launch iTunes.
Select the iPad under Devices.
Select the Summary tab from the menu then click: Check for Updates
Hold down the Fox News app until it jiggles then tap the circle with an x then tap Delete.
Reset your iPad.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
Now re download the Fox News app.

ITunes downloaded, but does not open-Windows does not support Mac script

I have recently bought a Toshiba laptop with pre-installed Windows Vista. I have managed to download iTunes, but I cannot open it. The computer posts a message saying that it does not support Mac script. I suppose that I need additional software (daemon tools?)? I would be grateful if someone could advise me in relation to this issue.
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No, you should need nothing additional. I suspect you may have tried to download the Mac compatible version of iTunes & that's why your getting this message. Make sure you have checked the Windows version & nothe Mac version on the download page.

Itunes downloaded but will not open

i have just downloaded itunes and when the download was complete i tried to open the software and nothing happened, i have never had a virus or anything on my computer so i am just comfused, how do i get it to open?

hi stubbs!
let's start off with the three usual suspects with an "error-message-free" itunes launch failure:
if you don't see anything but a two-second-hourglass AND you've got Norton Internet Security 2005 on that PC
... let's start you off with the trusty Lorraine M technique:
Lorraine M: NIS/itunes problem rectified
(other symptoms people sometimes see with the NIS 2005 one include looooong slooooow PC shutdown times, a ccApp.exe end program dialog box during the shutdowns, and a end program dialog box where the name of the program is apparently a long string of non-printing or random Asian characters ...)
if you don't see anything but a two-second-hourglass but you DON'T have NIS 2005 on that PC
... quickly check to see if you've got an unstable itunes configuration file:
iTunes for Windows doesn't open after upgrading
if you see a brief flash of the itunes license screen when you try to launch itunes AND you see similar behavior when you try to open your QuickTime
... your PC is probably infested by Qoologic adware. the free trial version of the EWIDO malware removal software has been cleaning that up for most folks:
http://www.ewido.net/en/
if no joy with any of those possibilities, we'll try checking on some of the rarer possibilities. (actually the configuration file thing is pretty rare too, but we've got a troubleshooting document on it so i throw it out there anyway early on in proceedings.)
if, on the other hand, you're getting an error message when you try to launch itunes, post back to let us know what it says. the treatments for those are generally different from the treatments for the error-message-free itunes launch failures.
love, b

LR5 downloaded but won't open

I just completed subscribing to CC. Downloaded several apps including LR5, PhotoshopCC and BridgeCC. Lightroom 5 opened and I updated the catalog from LR4.
I closed LR5, then reopened. Now LR5 asks me for a serial #. I put in my LR4 serial number but that doesn't work. LR5 won't open. LR4 opens ok.

Hi Ralph,
Based on this thread it looks like you got it fixed with a reinstall
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Itunes downloaded but won't play

I purchased 4 songs. I previewed all of them, my speakers are working, but I can't hear them in itunes and they won't let me download them to my ipod, it's the 5th generation black one

Hello Hannah and anyone else who has this problem. I had the same issue and it was very annoying, because I was also told it was an authorization issue. So I deauthorized and reauthorized multiple times, restarted my computer, tried to play in SD instead of HD, set the settings to 32bit and all that. Sadly but fortunately it was just a small issue. Go to Finder, click on go to folder and type "/Users/Shared/SC Info"
Make sure you change the folder view to column view. You can do this by clicking the 3rd tab that looks like 4 rectangles side by side on the menu bar of that window. You will see a folder called SC Info. Trash that and restart your computer. Then... Deathorize and Re-Authorize your itunes and you will be good to go.
Here is the link: http://support.apple.com/kb/ts1389?viewlocale=en_US
The link might look unrelated to the issue, because it does not specifically come up when Googling or searching support for this error.
BTW AppleCare gave me this information. They were awesome because they continued to call me and update me on their efforts to solve the issue. The engineers ultimately figured it out and the customer care person called me and walked me through it.
I hope this works for you all.

Itunes installs but won't open. HELP!

Hey
So I was really pumped about the new itunes version, so I installed the new one and double clicked on the new icon to open it up.
Nothing happens.
I've since uninstalled everything (itunes and quicktime), gotten rid of the old itunes folder, and reinstalled everything (once together, once with itunes and quicktime seperately). Still no luck. My icons are now all the new blue ones (for music files and for the itunes icon). But the process just won't start. My task manager registers itunes.exe as running for about five seconds, and then the process drops off the list.
Any suggestions????

the way that itunes.exe disappears after a few seconds in Task Manager suggests malware. (that's how itunes.exe used to behave for folks with earlier versions of itunes who were getting "error message free" itunes launch failures caused by a Qoologic adware infestation.)
so let's see if we can catch something like that. download the free trial version of Ewido, and scan the PC. does that pick up anything? if so, does itunes launch afterwards?
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Itunes downloads but won't install at all

Hello, I had installed itunes in my PC and everything was OK.
Today I bought a new ipod nano, and when I connected it to the PC, itunes told me that it couldn't recognize the device (I cannot remember the exact words), although Windows did recognize it.
I searched in Apple support, and they said I needed to uninstall and reinstall itunes.
Well, I uninstalled all the Apple software (itunes, quicktime, apple mobile device support, bonjour, etc.). I have verified with the Windows Install Clean-Up Utility and nothing is left.
I downloaded the last itunes version from Apple, but whenever I execute the installation file, absolutely nothing happens. Windows just confirms if I want to execute the file, and after that, nothing. I have downloaded the installer several times, from different places but still the same. I have uninstalled, re-installed the Windows Installer, and still the same. I have cleaned all the Temp folders but it won't make any difference.
So, I tried to install it as Administrator, re-started and executed the installer...this time, although it does not install either, at least it throws out some kind of log file, which I am posting below.
If anyone has any idea, please help me, I've been trying to solve this ridiculous problem for many hours now.
Thank you very much in advance for any help you could provide me.
Best regards,
Ricardo
=== Logging started: 6/7/2010 23:10:55 ===
Command Line:
Using single-platform PRODUCTCODE.
Product to install: {5ECB3A3C-980B-4D12-9724-25DCB07A1F47}
Information on cabinet file 'D:\Downloads\iTunesSetup.exe'
Total length of cabinet file : 97331726
Number of folders in cabinet : 1
Number of files in cabinet : 8
Cabinet set ID : 0
Cabinet number in set : 0
RESERVE area in cabinet? : no
Chained to prev cabinet? : no
Chained to next cabinet? : no
fdintCABINET_INFO
next cabinet =
next disk =
cabinet path = D:\Downloads\
cabinet set ID = 0
cabinet # in set = 0 (zero based)
fdintCOPY_FILE
file name in cabinet = iTunes.msi
uncompressed file size = 57873920
fdintCLOSEFILEINFO
file name in cabinet = iTunes.msi
fdintCOPY_FILE
file name in cabinet = QuickTime.msi
uncompressed file size = 26932224
fdintCLOSEFILEINFO
file name in cabinet = QuickTime.msi
fdintCOPY_FILE
file name in cabinet = AppleSoftwareUpdate.msi
uncompressed file size = 2097664
fdintCLOSEFILEINFO
file name in cabinet = AppleSoftwareUpdate.msi
fdintCOPY_FILE
file name in cabinet = AppleApplicationSupport.msi
uncompressed file size = 14171136
fdintCLOSEFILEINFO
file name in cabinet = AppleApplicationSupport.msi
fdintCOPY_FILE
file name in cabinet = AppleMobileDeviceSupport.msi
uncompressed file size = 9716224
fdintCLOSEFILEINFO
file name in cabinet = AppleMobileDeviceSupport.msi
fdintCOPY_FILE
file name in cabinet = Bonjour.msi
uncompressed file size = 2335744
fdintCLOSEFILEINFO
file name in cabinet = Bonjour.msi
fdintCOPY_FILE
file name in cabinet = MobileMe.msi
uncompressed file size = 2598912
fdintCLOSEFILEINFO
file name in cabinet = MobileMe.msi
fdintCOPY_FILE
file name in cabinet = SetupAdmin.exe
uncompressed file size = 73000
fdintCLOSEFILEINFO
file name in cabinet = SetupAdmin.exe
Executing: "C:\WINDOWS\system32\msiexec.exe" /i "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP577.TMP\iTunes.msi"
Returning: 1625
--------------------------------------

If you installed the same software before, then re-installing is prevented by a 'receipt'.
Remove the 'iTunesX.pkg' file from ~/Library/Receipts and try installing again.
Hope this helps.
M

Plz Help...Downloaded, but won't open to install

Someone PLZ help...
I have downloaded the correct iTunes edition. But when I try to open it, nothing happens. I have deleted my Temp files, cookies, etc..tried using another user profile, downloaded the file once more, downloaded QuickTime(facing same issue with it)...I am getting very discouraged. I just bought an iPod Touch and cannot even use it. Someone PLZ help...

Simply select the download and run it. It is typically a good idea to disable anti-virus during the install.

ITunes downloads but will not open.

I have downloaded the latest version of iTunes with QuickTime but it will not open up on my computer. I had QuickTime before, and that works fine, I can use that program normally. But my iTunes just doesn't open. When I click on it, the hourglass appears for a few seconds then nothing happens. I have tried the suggested problem solvers that are already on the apple site, but they haven't fixed my problem. I was wondering if there is anything else I could do?

I helped a friend today with his new iPod. He had not updated since I installed version 6. When the installation of QuickTime/iTunes 7 was done, I rebooted the computer. I ran into the same issue as you each time I tried to launch iTunes. The screen would flash once, the hourglass cursor would appear for a few seconds, then nothing. Then I realized I was using an old shortcut from the Windows Start menu. Oops. Once I found the newly installed iTunes application and double-clicked on it, iTunes launched and we were good to go. Created a new iTunes account, redeemed the gift card I gave him, imported some CDs and sync'd the new iPod so he was happy. I went home happy knowing that he is going to be an iTunes addict just like me.

ITunes installed but won't open

I installed iTunes but when I try to open it all that happens is the user agreement appears. I click on agree, the box disappears, but nothing ever happens. Any ideas what my problem is?

Refer to this article to delete SC files
Win 7 http://support.apple.com/kb/TS2363
WinXP http://support.apple.com/kb/TS1776

ITunes downloaded but won't open

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