Itunes downloaded but won't play

I purchased 4 songs. I previewed all of them, my speakers are working, but I can't hear them in itunes and they won't let me download them to my ipod, it's the 5th generation black one

Hello Hannah and anyone else who has this problem. I had the same issue and it was very annoying, because I was also told it was an authorization issue. So I deauthorized and reauthorized multiple times, restarted my computer, tried to play in SD instead of HD, set the settings to 32bit and all that. Sadly but fortunately it was just a small issue. Go to Finder, click on go to folder and type "/Users/Shared/SC Info"
Make sure you change the folder view to column view. You can do this by clicking the 3rd tab that looks like 4 rectangles side by side on the menu bar of that window. You will see a folder called SC Info. Trash that and restart your computer. Then... Deathorize and Re-Authorize your itunes and you will be good to go.
Here is the link: http://support.apple.com/kb/ts1389?viewlocale=en_US
The link might look unrelated to the issue, because it does not specifically come up when Googling or searching support for this error.
BTW AppleCare gave me this information. They were awesome because they continued to call me and update me on their efforts to solve the issue. The engineers ultimately figured it out and the customer care person called me and walked me through it.
I hope this works for you all.

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I rented a movie through iTunes and it downloaded but won't play.

I rented a movie through iTunes and it downloaded but won't play. It is present in the videos app but doesn't load the picture for the movie. When I go to play it, it just opens and then closes. There is an iCloud icon that suggests the movie has not Been downloaded and when I click it it says that the movie has already been rented but not downloaded and that I need to go to downloads to manage it. It is not present in my iTunes download page however. And when I go to rent it again all I get is a watch button that directs me back to the videos app with no way to watch it.

Hi Refvoxa,
Thanks for visiting Apple Support Communities.
If you are not able to play or download a movie rental on your iPad, first restart your device:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Note: Reset your device only if you are unable to restart it.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
After your iPad restarts, try resuming the download again:
If your download was interrupted using your iPhone, iPad, or iPod touch
From the Home screen, tap the iTunes app.
For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
Enter your account name and password if prompted.
Tap the blue download arrow to resume.
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If the movie still does not appear in Downloads, and can't be played, I recommend reporting the issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Regards,
Jeremy

Podcast can be accessed in app, subscribed to, downloaded, but won't play in Itunes when clicking the "arrow" to play.

Trying to help a friend with a podcast. It can be subscribed to, downloaded, accessed on a mobile device on the podcast app, but when I go to click the "play arrow" in iTunes it just spins its wheels.
The page in Itunes is here: https://itunes.apple.com/us/podcast/smokey-college-football-picks/id918319795?mt =2
The RSS/XML feed is here: http://s3-us-west-1.amazonaws.com/smokeybandit/Smokey_College_Football_Picks_wit h_the_Bandit.xml
The podcast files are hosted on amazon web services.
Any ideas why this won't play?

The media file URL of your top episode is
http://s3-us-west-1.amazonaws.com/smokeybandit/20140917+180949.m4a
If you enter the URL of a media file for podcasting in the address bar of Safari or another browser, it should play directly in the browser. However your file is set so that it downloads instead of playing. When subscribing this isn't a problem because iTunes downloads the file anyway; but the Store plays the file directly in the Store page, just as a browser does when it's correctly set. If you have the file set to force a download then the Store can't play it directly.
So you need to go into your Amazon settings and set each file not to download. Then it should all work.

ITunes songs, downloaded but won't play

l'll be listening to a random shuffle on my iPad, and seemingly randomly my iPad stops playing music. Next I'll select a song to play, the equalizer moves as if the song is playing, but no music comes out of the speaker and the song time tracking slider does not advance. I can seleat a song, which then shows up in the header but it won't play and music can't be heard. I've tried resetting, and that works for a short period of time, but this problem keeps coming back. I couldnt find a better community to post this to, if you have any suggestions, please let me know.

Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

Itunes Movie Downloaded but won't Play

I purchased a movie from iTunes, it has downloaded but it won't play. The title menu comes up but when you click on play nothing happens nor does anything happen my you click on different chapters. My Macbook is authorized.

Hello Hannah and anyone else who has this problem. I had the same issue and it was very annoying, because I was also told it was an authorization issue. So I deauthorized and reauthorized multiple times, restarted my computer, tried to play in SD instead of HD, set the settings to 32bit and all that. Sadly but fortunately it was just a small issue. Go to Finder, click on go to folder and type "/Users/Shared/SC Info"
Make sure you change the folder view to column view. You can do this by clicking the 3rd tab that looks like 4 rectangles side by side on the menu bar of that window. You will see a folder called SC Info. Trash that and restart your computer. Then... Deathorize and Re-Authorize your itunes and you will be good to go.
Here is the link: http://support.apple.com/kb/ts1389?viewlocale=en_US
The link might look unrelated to the issue, because it does not specifically come up when Googling or searching support for this error.
BTW AppleCare gave me this information. They were awesome because they continued to call me and update me on their efforts to solve the issue. The engineers ultimately figured it out and the customer care person called me and walked me through it.
I hope this works for you all.

Itunes downloaded movie won't play

I've searched the forum but can't find a relevant solution. I purchased and downloaded a movie through iTunes, but when I try to play it I just get a black screen. The controls appear, and I can see screens in the chapters, but it won't play. I deleted and re-downloaded it twice to no avail.

I am having the same problem right now and I can't seem to find an answer, I really wish I could help you :/

Song Downloaded but Won't Play After Update

I just downloaded the new Itunes 6.0 and updated my ipod mini with the 4.1 version. Now the song that I dowloaded will not play on my ipod. I can choose the song but the ipod skips right over it and plays the next song.
I recognized that I do not have Service Pack 2 on my computer could this be the problem.

I'm having the same problem. iTunes updated to 6.0, iPod Mini on 1.4. I downloaded three songs from iTunes this evening and they won't play on my son's Mini. However, they will play on my daughter's Mini (also 1.4) and on my 3rd gen iPod (2.3).
On my son's Mini the songs show briefly in the display then skip to the next song without playing. Interesting that the song count updates with each skip.
Anyone with ideas?

Itunes downloaded but won't open on Windows 8

I just purchased a laptop with Windows 8 and Itunes downloaded fine but it won't open. It says "Itunes has stopped working". I have a Sony Vaio and my previous computer was a Sony Vaio so I know it should be working. Any tips or advice on what to try?

If that doesn't solve things then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

How can I activate a song that downloaded but won't play?

I downloaded a 2 songs by the same artist. I listened to the first then attempted to listen to the second, but the first song kept playing. The second song shows that it downloaded, but isn't available to listen to. Thanks for your help.

Try first pausing the first and trying the second song.
If that doesn't work delete and redownload the song.
Here is a helpful article. http://support.apple.com/kb/HT2519
If that doesn't work unsync and re-sync music using itunes.
Another helpful article. http://support.apple.com/kb/HT1386

Movie Downloads but won't play

Dear Apple,
I love your product, you are the coolest company on the planet - but this all goes out the window when I try and watch a movie on iTunes.
You see, my wife and I love to watch movies, we have a nice fast broadband connection and we probably spend more than what our monthly sky subscription was.
But there is one problem: We download the movie, click play and start at a blank screen for half an hour. Well, normally just 5 or 10 mins before reloading, restarting, browsing the forums and generally getting so pi$$ed off that we want to murder the neighbour's whining dog with a flying macbook. This would surely be more fun than waiting for your stupid movie to start.
I notice on your forums that there are a lot of people with this same problem. There have been for a few YEARS now...
I wonder if you might consider how many people just like us who spend good money to rent your videos are leaving in their droves to watch illegally downloaded movies...
oh, hang on - my movie just started...
catch ya - can't press pause - it might take another hour to get going again.
I like Apple a little less each time I watch an iTunes movie...
Yours, (but not for long)
Mr Frustrated.

You might want to try restoring your iPod.
For details, see this article:
Restoring iPod shuffle to factory settings
-Kylene

ITunes runs but won't play music anymore

Since upgrading to 6.0.2 audio files no longer play at all (I don't hear any audio and the diamond in the progress bar does not move) in iTunes for Windows. I'll hit the PLAY button and it changes color, acknowledging I clicked on it, but it won't play. I've uninstalled, and reinstalled but the problem remains. I followed the help article that mentions compatability mode but it was useless. Does anyone have any suggestions or have seen this before?

Here's a link to a recent thread where lots of people had the same problem. See if any of these recommendations work:
http://discussions.apple.com/thread.jspa?threadID=292137
Just one word of caution--in another thread a previous poster said your have to install standalone Quicktime 7.0.3 instead of the current version 7.0.4. I don't know if this is true--maybe you could search the forums for more posts on this subject. Or, if someone knows for sure they can add their 2 cents.

After Yosemite update, iTunes recognizes but won't play songs

Hey guys,
I updated to Yosemite today. Things are still groggy but generally good...except for iTunes 12.0.1.26
The library loads and can find my songs but they won't play. I've tried several different methods to play tracks but nothing appears to happening. It goes into a play state at 0:00 in the song but won't advance.
I don't see mention so far of other users struggling, but I hope you can help.
iMac 24-inch Early 2009 model.

I called Apple Care. The tech said the problem was not common and the symptoms seemed to require a PRAM reset. So that's what we did.
To do the PRAM Rest, on reboot, hold:
⌘ + ⌥ + P + R
The computer will do its startup chime twice...like its rebooting each time. After that, it took a little extra time to reboot and then worked smoothly.
I did still have a few weird anomalies...
1 - Airplay in iTunes defaulted on...I had to turn it back off
2 - Airplay was selected as the default in System Settings too...
I had to turn off Airplay in iTunes and select Headphone out in System Settings > Sound but now everything seems to be in order.

ITunes Opens, But Won't Play/iTunes Has Detected A Problem With Audio

iTunes 7.4.3 and XP Pro on Dell laptop. The application opens, but no song plays. It appears at the top, but stays at zero. It keeps saying, " iTunes has detected a problem with your audio configuration." When in control panel, it says there is no audio device. Already checked it as default player. Tried repairing and nothing. Is it a driver? The last time I installed itunes on a pc, about 6 months ago, it worked fine. Maybe try an older version? Any help is appreciated.

See if this helps:
iTunes 7 for Windows: iTunes has detected an audio configuration problem
http://docs.info.apple.com/article.html?artnum=304424

ITunes downloaded but won't open

Got new iPod yesterday. Downloaded iTunes successfully (already had QTime) but it won't open. Have tried running virus scanner & AdAware, updated browser and checked all browser and audio settings. Have uninstalled and reinstalled both iTunes and QuickTime SEVEN times, but still can't launch iTunes. All other software functioning normally. iPod unit itself seems to work--but, of course, no music on it yet. Have spent 5.5 hours going through every suggestion on this site, but nothing helps; all settings seem to be correct. Cannot find any contact info for APPLE!!!! Extremely frustrated. Anyone have suggestions?

I spent about 8 hrs on this yesterday (Thanks Apple). I did get it to work though, here is what I did:
I was able to get Itunes to work
Posted: Dec 26, 2006 6:34 PM Reply Email
I did all the things everyone suggested but no luck.
The way I made it work: I removed Itunes and quicktime as directed in other threads via the control panel. Then I did a search of the root directory for anything with itune in it (itune.), I then deleted those files. I did the same thing for quicktime. After deleting the files I emptied the recycle bin, rebooted and then reinstalled Itunes. I did not install to the default directory (C:\program files\Itunes), I put Itunes on the root (C:\Itunes).I really don't know if it was stupid luck or if it was the correct thing to do but it worked for me? Could be that just putting it on the root C: did the trick?
There were some quick time files that I couldn't delete.
There were also some itune files that I couldn't delete until I went to the directory and deleted the whole directory, the folders had long names with both letters and numbers.
This was for my duaghters new Ipod, I am going to stick with my Zen.

Itunes downloads but won't install at all

Hello, I had installed itunes in my PC and everything was OK.
Today I bought a new ipod nano, and when I connected it to the PC, itunes told me that it couldn't recognize the device (I cannot remember the exact words), although Windows did recognize it.
I searched in Apple support, and they said I needed to uninstall and reinstall itunes.
Well, I uninstalled all the Apple software (itunes, quicktime, apple mobile device support, bonjour, etc.). I have verified with the Windows Install Clean-Up Utility and nothing is left.
I downloaded the last itunes version from Apple, but whenever I execute the installation file, absolutely nothing happens. Windows just confirms if I want to execute the file, and after that, nothing. I have downloaded the installer several times, from different places but still the same. I have uninstalled, re-installed the Windows Installer, and still the same. I have cleaned all the Temp folders but it won't make any difference.
So, I tried to install it as Administrator, re-started and executed the installer...this time, although it does not install either, at least it throws out some kind of log file, which I am posting below.
If anyone has any idea, please help me, I've been trying to solve this ridiculous problem for many hours now.
Thank you very much in advance for any help you could provide me.
Best regards,
Ricardo
=== Logging started: 6/7/2010 23:10:55 ===
Command Line:
Using single-platform PRODUCTCODE.
Product to install: {5ECB3A3C-980B-4D12-9724-25DCB07A1F47}
Information on cabinet file 'D:\Downloads\iTunesSetup.exe'
Total length of cabinet file : 97331726
Number of folders in cabinet : 1
Number of files in cabinet : 8
Cabinet set ID : 0
Cabinet number in set : 0
RESERVE area in cabinet? : no
Chained to prev cabinet? : no
Chained to next cabinet? : no
fdintCABINET_INFO
next cabinet =
next disk =
cabinet path = D:\Downloads\
cabinet set ID = 0
cabinet # in set = 0 (zero based)
fdintCOPY_FILE
file name in cabinet = iTunes.msi
uncompressed file size = 57873920
fdintCLOSEFILEINFO
file name in cabinet = iTunes.msi
fdintCOPY_FILE
file name in cabinet = QuickTime.msi
uncompressed file size = 26932224
fdintCLOSEFILEINFO
file name in cabinet = QuickTime.msi
fdintCOPY_FILE
file name in cabinet = AppleSoftwareUpdate.msi
uncompressed file size = 2097664
fdintCLOSEFILEINFO
file name in cabinet = AppleSoftwareUpdate.msi
fdintCOPY_FILE
file name in cabinet = AppleApplicationSupport.msi
uncompressed file size = 14171136
fdintCLOSEFILEINFO
file name in cabinet = AppleApplicationSupport.msi
fdintCOPY_FILE
file name in cabinet = AppleMobileDeviceSupport.msi
uncompressed file size = 9716224
fdintCLOSEFILEINFO
file name in cabinet = AppleMobileDeviceSupport.msi
fdintCOPY_FILE
file name in cabinet = Bonjour.msi
uncompressed file size = 2335744
fdintCLOSEFILEINFO
file name in cabinet = Bonjour.msi
fdintCOPY_FILE
file name in cabinet = MobileMe.msi
uncompressed file size = 2598912
fdintCLOSEFILEINFO
file name in cabinet = MobileMe.msi
fdintCOPY_FILE
file name in cabinet = SetupAdmin.exe
uncompressed file size = 73000
fdintCLOSEFILEINFO
file name in cabinet = SetupAdmin.exe
Executing: "C:\WINDOWS\system32\msiexec.exe" /i "C:\DOCUME~1\ADMINI~1\LOCALS~1\Temp\IXP577.TMP\iTunes.msi"
Returning: 1625
--------------------------------------

If you installed the same software before, then re-installing is prevented by a 'receipt'.
Remove the 'iTunesX.pkg' file from ~/Library/Receipts and try installing again.
Hope this helps.
M

Itunes downloaded but won't play

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