ITunes email - possible scam - need help
I have been sent an email stating someone has placed an order on my iTunes Account and if I need to cancel to go to a specific cancellation page asking for my bank details. Is this a scam ?
The email address is [email protected]
I cannot find a contact number for Apple UK so am trying here.
Thank you
It's a phishing email to try and get your account and payment details, forward it to Apple : [email protected] , and then delete it.
If you went to the site and entered your account id and password then change your password e.g. by logging into the account via the Store > View Account menu option on your computer's iTunes, or by logging in via the 'manage your apple id' button on http://appleid.apple.com
Phishing and similar emails : Phishing & Other Suspicious Emails
Phishing emails : Identifying fraudulent "phishing" email - Apple Support
Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support
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I have I pad one use iOS 5.1.1 i want update to iOS 8 itry a lot time but no possible i need help how ican doit.
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Here is the info I've been hunting for: http://support.apple.com/kb/HT4204
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Installing Apple TV and can not home share the apps from my iPad. When attempting to download iTunes a message appears indicating iTunes is attached. Need help!
Setup Apple TV with iPad
1. Setup Apple TV
(a) Connect cables and power cord
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(c) Configure Apple TV e.g. Language, network
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I have two problems. The first one: when I conect my iphone 5 on the pc appears "-42110" and the version of itunes is the last one. The second is that I am not conectin itunes store fron the iphone appears"couldn´t conect to itunes store". I need help. Tk
First problem first
As your iTunes is up to date, remove the SC Info folder. -
My iphone4 cannot open on screen it show usb and itunes logo...needed help urgently thanks
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Error 1603
Follow the steps listed below for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection. -
ITunes Summary Page - I Need Help
Need help! My summary iTunes summary page does not show ussage for videos, just music. Yes, I have videos on my iPod. Any suggestions on how to get the summary page to show usage foir videos?
I'm sorry, then, I guess I'm not understanding what it is you're looking for. What do you mean by "iTunes summary page" and what "usage" are you wanting to see?
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I thought when I bought a MINI that all I'd need to do is sync up with ITunes to get all apps and setting to the Mini. I was wrong as I can not connnect to the internet and can not get any emails. Have tried just about all suggestions under support but need to reach out to actual users who may have run into similar prblem. I must be missing something as I have to believe that Apple would make it as simple/easy as possible to connect to the interne. I still have my internet connect with my Ipad2.
appreciate any help on this one as MY WIFE is driving me crazy as she wants to use the internet with HER MINI!!!
Thx WayneHow to Transfer Everything from an Old iPad to New iPad
http://osxdaily.com/2012/03/16/transfer-old-ipad-to-new-ipad/
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
OK. New to this chat and much of the apple stuff so please be patient. I have been using different ipods and itunes for years. got a nano few years ago and built up a library on an hp laptop. i got a couple giftcards in november/december of 2008. i used some of them up and then didn't get on itunes for a long time. like months/year.
My wife got a macbook a few days ago. (awesome by the way) i plugged in my same nano. i logged in with an old email (which i haven't gotten emails to for over a year) and password. it worked and itunes asked my to verify billing info probably since it had been so long. i changed the debit card info to my current card and started to download songs.
first off i'm almost positive i had money left from previous giftcards. it never showed a balance anywhere?? i downloaded 23 songs and during a break i went into "account" to change to my current email and my current address. after doing so it took me back to this billing verification screen. i re-entered the CCV2 code from the back of my Visa debit card (it was the only empty field) and it said there was an error. i dod it again and same result.
so i then re-entered ALL billing info and got another error...this time telling me the credit card number i entered was invalid...? i quadruple checked, entered it 5+ times and always got the same error. "invalid credit card number" although I just made 23 purchases with the same info.
Anyway, questions i have are below...
1. Do gift cards expire?
2. Where is the remaining balance from previous gift cards?
3. is there anyway to look at past account history that far back to see what happened to gift card balance?
4. why is this happening with my credit card number after it worked fine?
5. my old HP laptop w? a bunch of songs crashed. i was able to save the songs. Can i put them on this computer's itunes?
sorry for having a ton of questions or if this isn't the right format or way to address them...first time on here. let me know. i despertley want to figure this out. thanks!Hi and Welcome!!!
Once you go Mac, you never go back!
I have not been able to find anything about the gift cards expiring. Either online or on the ones I have (I'm sentimental, I save everything!).
You balance should appear, when you're in the itunes store, next to your account name/apple ID in the upper right--hand corner of the window. Remember, the iTunes application can have many users and the account balance will only be visible under the account under which it was redeemed (either your or your wife's).
To see your purchase history, select your account when you're in the iTunes store and log in. Once you get tot he account main page, click on "Purchase History." It'll list everything in chronological order from the most recent. You might need to access both accounts to get the full picture. Things purchased with gift cards will show up as "free."
The problem with your card might not be with your card. It could have been an online "busy signal." Or your card could be close to the limit or someone else could be using it. I'd call your bank to see what's going on. Hopefully, just some kind of internet misfire.
You can transfer your library to your new macbook by using an external drive of some kind. Just put them in the iTunes--iTunes Music folder on your home folder. The first time you try to play something on your macbook, it will ask you to "authorize the computer. You can also do that in advance by going to the "Store" heading near the "File" menu when you're in iTunes and selecting "Authorize This Computer."
Hope this helps! Good luck! And agin, Welcome to Mac and Apple Discussions! Come away from the dark side!
Sharon -
ITunes will not open, Need help!
i recently had my computer Restored(cleared everything except what came installed on it right out of the box)
before i restored my computer i had both iTunes and quicktime installed and it worked flawlessly. after i restored my computer and reinstalled iTunes/Quicktime ( 7.0.2) it doesnt seem to be opening.
i click on the icon to open iTunes and get a message that says:
iTunes
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
then it has (- Debug - Send Error Report - Don't Send) as options to do.
i have uninstalled itunes and quicktime about 3 times and still having this issue... please help!
Tried :run msconfig--and still no help
if anyone has any options for me PLEASE email me at: [email protected]
-Dell Inspiron 2200 (notebook)
-Windows xp professional
Windows Windows XP Prothanks for the help....
after searching for about another half hour i came across this post.. http://discussions.apple.com/thread.jspa?threadID=800151&tstart=135
i followed the directions in here and then i finally got it. after you install the quicktime stand alone version, check and make sure it works as stated in that post... then install the iTunes. when i then opened itunes it said that i had a previous version of quicktime and that iTunes requires the newer version of quicktime.
- go to control pannel add/remove programs then scroll down to quicktime
- there should be two(2)Quicktime programs installed.
- click "click here for support information"
- then you should see which version of Quicktime is installed---do this to both of the quicktimes installed.
- whichever has the lower version number ex: 7.0.1 and 7.0.3... delete the 7.0.1 version.
- after deletion then go to the quicktime version that you did not uninstall-in the example i used (7.0.3) click -CHANGE- then -REPAIR- on the following window that repairs.
this should then repair the version that is installed so that iTunes and quicktime function properly. run quicktime and make sure that it works. if it works then close the programs completely and make sure that it is "exit ed" from the bottom right hand of the screen.
after this run iTunes. if it works Fantastic!!
if not try to uninstall iTunes and quicktime and then follow the directions that "Stephenb." has posted
Hope this helps.. Email me for ?s if desired -
ITunes 6 wont open Need Help!!
I recently installed the newest version of iTunes (6.0.4.2). Every time i try to launch it i get an error message that reads "iTunes has encountered a problem and needs to close" in the error report it says
AppName: itunes.exe AppVer:6.0.4.2 ModName: quicktime.qts ModVer: 7.0.4.80 Offset: 000346f0"
I have no idea what any of this means or what is causing my iTunes to not open but its really starting to frustrate me, i have tried reinstalling it several times and i still get the same result. Any help would be greatly appreciated!hi allstarpirate!
Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.0.4 reinstall.
download and save a copy of the QT 7.0.4 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.0.4 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b -
Can anyone help me I keep sending the verifying thing to my e-mail but I don't get it. I know that it is the right e-mail because if I change it to my other one it sends a e-mail saying that I changed it, but it won't send the e-mail to verify it could anyone please help me??????????
Hello, K4rla223.
Thank you for visiting Apple Support Communities.
Try the steps in the article below to resend the verification email. Make sure to check your email spam folders for this link. You may have to access your spam folder via a web browser on a computer.
Associating and verifying email addresses with your Apple ID
http://support.apple.com/kb/HE68
If you are still experiencing issues you may need to reach out to our account security team to help you with verifying your account.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H. -
ITunes Burn Error 4251-NEED HELP!
I am having problems completing a burn with my Itunes playlist that I have created with in my Itunes player; I have set my preferences, set a lower speed, etc. to try to correct this but still get the Error 4251 popup everytime I try to burn. The audio CD will eject after Itunes says CANCELLING BURN-THIS MAY TAKE A MINUTE OR TWO.
If there anyone on here who can help with this, please post a reply.
I have copied a copy of my diagnostics for you to see:
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
HP Pavilion 05 P9919A-ABA 513c
iTunes 7.1.1.5
CD Driver 2.0.6.1
CD Driver DLL 2.0.6.2
LowerFilters: DRVMCDB (1.0.0.1), SSCDBHK5 (1.0.0.1), PXHELP20 (2.0.0.0), MXLW2K (1.0.1.104), PFC (2.5.0.196), AFS2K (3.1.21.0),
UpperFilters: GEARAspiWDM (2.0.6.1),
Current user is an administrator.
Video Display Information:
SiS 650651_M650740
NVIDIA GeForce2 MX/MX 400
NVIDIA GeForce2 GTS
NVIDIA GeForce2 Integrated GPU
S3 Graphics ProSavageDDR
S3 Graphics ProSavageDDR
Intel(R) 82845G/GL Graphics Controller
Intel(R) 82845G/GL Graphics Controller
Intel(R) 82845G/GL Graphics Controller
Intel(R) 82845G/GL Graphics Controller
Intel(R) 82845G/GL Graphics Controller
Intel(R) 82810E Graphics Controller
Intel(R) 82810E Graphics Controller
Connected Device Information:
DiskDrive, SAMSUNG SV4002H, Bus Type ATA, Bus Address [0,0]
CDROM, MITSUMI CR-48XATE, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
E: MITSUMI CR-48XATE, Rev 5.0F
Drive is empty.
Force Optical Power Calibration before burn is turned on in the preferences.
The last failed audio CD burn had error code 4251(0x0000109b). It happened on drive E: MITSUMI CR-48XATE on CDR media at speed 4X.
HP Pavilion 513c Windows XPCrikey.
C:\\program'files\iTunes\iTunes.resources\pt.lpro\duplicatesplacard.nb\objects.x ib
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
ITUNE Original Files, I need help !!
I can no longer view the purchases I made from itunes or listen to music I've previously downloaded, it keeps giving a message of " Original File Not Found" all help appreciated.
MACBOOK PRO Mac OS X (10.4.9)iTunes will not be able to find the original file if it has been either deleted, moved to a different location or renamed outside of iTunes. Are any of these possible?
Other than that, I would point out that you've posted on the iTunes for Windows side of these boards and although for the most part we're a pretty nice bunch of people here - if I do say so myself - generally speaking you'll be better off if you post your question over on the iTunes for Mac side.
Good Luck! -
Windows XP, Itunes error on startup, NEED HELP!!!
Whenever i click on iTunes i get this error...
[img]http://img301.imageshack.us/img301/2160/itunesyi3.th.jpg[/img]
i cant even open itunes....
I tried reinstalling, and restarting and the works.... if anyone can help i would be AWESOMELY thankfull!!!!i can't see the message properly in the image. is it giving you a 0x666D743F, by any chance?
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