ITunes empty? But files still in library?

I store my iTunes Library on an external Hard Drive because there is not enough room for it on G4's hardrive (70gb). Last night, I come home and see there is nothing in the iTunes on screen library. No songs, no playlists. It's as if I never had iTunes.
I look on my external and the files are all there.
I check in iTunes Pref to see what location the library is assigned to and it's the same as it's always been
I **** down the computer. I turn off the hard drives. Wait.
Still nothing. Do I need to re-add the songs? If I do this will I lose my playlists? Does this have anything to do with XML tags or something like that?

There are 2 files - iTunes Library and iTunes Music Library.xml. These 2 files are what itunes and other apps use to keep track of stuff. They MUST be in a specific location - HD>User>Music>iTunes. When doing an iTunes b/u (you do that right?) you should include those 2 files as part of the b/u.
The .xml is used by the iLife apps to locate various info for integration with other apps. The heart of iTunes is the iTunes Library file.
From the iTunes Help Menu:
About the iTunes Library file:
The iTunes Library file is a database of the songs listed in your library and the playlists you've created. This file is located in the iTunes Music folder inside your Music folder. Do not move this file to another location. If you delete it, iTunes will create a new, empty copy when you open the application, but any playlists, song ratings, comments, or other information you created will be lost.
Tunes Music Library.xml
This file contains some (but not all) of the same information stored in the iTunes 4 Music Library file. The purpose of the iTunes Music Library.xml file is to make your music and playlists available to other applications on your computer. In Mac OS X other iLife applications (like iPhoto, iDVD, and iMovie) use this file to make it easier for you to add music from your iTunes library to your projects.
MJ

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I cannot get my new Ipad to be recognised in ITunes so I can Sync my library... I have re-loaded Itunes 64bit but it still comes up with an error saying that I need to load Itunes 64 bit before this Ipad will be recognised... any ideas?
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Message was edited by: stephenfromwandi

chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do.

My iphone 3gs is charging on the wall charger but wont charge on the pc, have cleaned it, yet it can sync and update with itunes easily, but it still wont charge, have tried several cables as well same effect.

my iphone 3gs is charging on the wall charger but wont charge on the pc, have cleaned it, yet it can sync and update with itunes easily, but it still wont charge, have tried several cables as well same effect.

1) authorize iTunes on your wife's user account for her iTunes store account(s)
2) connect the device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred her purchases in the previous step, your content will be in her library and you can re-populate the iPhone with it.

I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.

I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.

AppleFAN7591 wrote:
I need to delete my Apple ID on my iPhone 4. I forgot my psw for my account. When I answer the security question, the system responds incorrect answer. I created a new Apple iTunes account but I still unable to delete the old iTunes account.
How to reset your Apple ID password.
Go to iforgot.apple.com and type in your Apple ID, then click 'Next'.
Verify your date of birth, then click 'Next'.
You'll be able to choose one of two methods to reset your password, either E-Mail Authentication or Answer Security Questions.
If neither method works, then go to https://getsupport.apple.com
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Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

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You can try contacting iTunes support via this page and ask if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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You must have iTunes Match enabled on the device to hear ad-free iTunes Radio.

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Hi Mohamed4000,
Thanks for visiting Apple Support Communities.
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ellisjs,
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~\library\preferences\com.apple.iCal.AlarmScheduler.plist
~\library\preferences\com.apple.iCal.helper.plist
~\library\preferences\com.apple.iCal.plist
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~\library\application suport\iCal
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Knock on wood, it keeps working."
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allienicole91 wrote:
I can not get my itunes library from my old PC to my new Mac ...
Move iTunes Library from PC to MAC
http://www.macworld.com/article/146958/2010/03/move_itunes_windows_mac.html
Also have a look at these 2 Videos...
http://macmost.com/moving-your-itunes-library.html
http://macmost.com/moving-your-itunes-media-to-an-external-drive.html

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Hello fullme,
Thanks for the question. Is iTunes Match enabled on the computer that you are attempting to use iTunes Radio on? If not, let’s definitely configure it so:
iTunes 12 for Mac: Use iTunes Match to access all your music anytime, anywhere
http://support.apple.com/kb/PH19612
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Sign in to the iTunes Store using the same Apple ID that you used to set up iTunes Match on the first computer (if you haven’t done so already).
In iTunes, choose Store > Turn On iTunes Match.
Click Add this Computer.
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Matt M.

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Hi all,
I have a 32g iPod Touch that has never had a problem thus far.
Yesterday, I connected it as usual and went to play a song from the iPod via iTunes. The song played perfectly fine. I had the iPod on shuffle, and after that song was over, it went through every song and "greyed them out" with the symbol. I then unconnected it and reconnected it. On the iPod itself, it states that I have "no content." Yet all of the music files are *still there* when I reconnect the iPod, but they're greyed out.
I have reconnected/unconnected it numerous times (all safely) to try and figure this out. Sometimes, when I connect the iPod, the bar on the bottom of the information page shows that I have 24-ish gigs of music--which is correct. But out of nowhere, the bar will go back to saying that I only have apps and photos, no audio. I've restarted iTunes, restarted my computer, restarted the actual iPod--nothing helps.
I can't sync the entire library back to iTunes because I manually manage my songs and most of the music is on an external hard drive. I'm aware that this means that the songs are greyed out in iTunes because the actual file isn't there. However, this has never been a problem on the actual iPod before.
I updated my iPod to 5.1 earlier this week with no problems. I haven't added any new music to the iPod itself. I literally did nothing different from usual. I do have songs from other sources than iTunes, which could mean a corrupt file, but I didn't add anything new in the past week.
I'm aware that a restore would fix this, and I'm okay with doing that...however, I'm more concerned as to WHY this happened in the first place. The loss of files came out of nowhere, with no improper syncs or improper disconnects, no new music, no new updates and nothing new being done. I just don't want to put all of the songs back on the iPod and have this happen again.
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Try this previous discussion:
https://discussions.apple.com/message/1552107#1552107

ITunes empty? But files still in library?

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