ITunes encountered a problem after installation

Hello,
Until 2 days ago, iTunes was working fine. Now when clicking on the iTunes icons, a screen comes up saying "iTunes has encounted a problem and needs to close." And gives the option to send an error report to Microsoft.
We have tried un-installing iTunes & re-installing a few times. Un-installed QuickTime & Reinstalled it, etc. Is there anything else we can try?
Thank you!

If you are unable to uninstall Quicktime from within add remove programs, and receive an error that state something to the effect...
Quicktime cannot be uninstalled because C:\<some directory path>\uninstall.log cannot be found
Just download and install the StandAlone Installer or locate the C:\Windows\system32\quicktime folder and delete it....only do this as a very last resort, but after a reboot, you should be able to use add remove programs

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HT4623 Hi, There was ios 4.1 in my iphone3gs.i have tried to update it through itunes but there is a problem.After installation through itunes,there is problem that it is not activating my iphone and shows a message that your iphone could not be ac

Hi,
There was ios 4.1 in my iphone3gs.i have tried to update it through itunes but there is a problem.After installation through itunes,there is problem that it is not activating my iphone and shows a message that your iphone could not be activated because the activation server is temporarily unavailable,try connecting your iphone to itunes to activate it,or try again in a couple of minutes.i tried many times but it again shows the same message,
after installation,when i connect my iphone to itunes it shows a message that we are unable to activate your iphone at this time please try again or contact customer care.please reply me urgently to resolve this problem.

That is usually a symptom thet the phone was hacked or jailbroken. Was it?

I keep the itunes encountered a problem and needs to shut down . it was working fine until after i updated to 10.5 can someone plz help

i keep the itunes encountered a problem and needs to shut down . it was working fine until after i updated to 10.5 can someone plz help

I did get a "server busy" message when I loaded quicktime, but I'm not sure if it is related or not since I've been seeing that over the last couple of days, I can't remember if it came before iTunes stopped working or not. That message reads "This action cannot be completed because the other program is busy. Choose 'switch to' to activate the busy program and correct the problem." My options then are to choose switch to or retry. When I press "switch to" my Start menu opens, and nothing appears to happen when I select retry.
that's an odd sort of a message (or series of messages).
hmmmmm. let's try an experiment aimed at working out if there's a program interfering with the QuickTime (which is in turn causing grief with your iTunes).
try a selective startup using MSCONFIG, with just the itunes and QuickTime background processes enabled, as per the following document:
Using MSCONFIG to troubleshoot conflicts in Windows
does QT open without the strange message after the selective startup?
does iTunes launch properly?

"itunes encountered a problem and needed to close" - help plz

I've been using itunes for a while but when my sister got a new ipod she wanted the upgraded program so i downloaded the new program on top. It worked until we rebooted the computer and since then it would come up with an error. Afterwards, I uninstalled the program and reinstalled itunes 7.0, but when we went to open the program it said it couldn't read the itunes library, so i then deleted those files and now instead it says "itunes encountered a problem and needed to close" whenever i try to open it. Can someone please tell me what to do?

wanpedro I tried what you suggested but have again got nowhere.I tried to uninstall QuickTime it just wont.I uninstalled iTunes & reinstalled it with QuickTime from Apple website.I'm back to where I was with the error message
"iTunes & Quicktime have encountered a problem & need to close tell Microsoft about this problem" When one does that there is no feedback from MS With Qucktime uninstall a message says Fatal error on installation.

Is anyone else getting the " itunes encountered a problem and needs to close " message on xp

is anyone else getting the " itunes encountered a problem and needs to close " message on windows XP

I did get a "server busy" message when I loaded quicktime, but I'm not sure if it is related or not since I've been seeing that over the last couple of days, I can't remember if it came before iTunes stopped working or not. That message reads "This action cannot be completed because the other program is busy. Choose 'switch to' to activate the busy program and correct the problem." My options then are to choose switch to or retry. When I press "switch to" my Start menu opens, and nothing appears to happen when I select retry.
that's an odd sort of a message (or series of messages).
hmmmmm. let's try an experiment aimed at working out if there's a program interfering with the QuickTime (which is in turn causing grief with your iTunes).
try a selective startup using MSCONFIG, with just the itunes and QuickTime background processes enabled, as per the following document:
Using MSCONFIG to troubleshoot conflicts in Windows
does QT open without the strange message after the selective startup?
does iTunes launch properly?

When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close

When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close

i don't know how they solved it, i'm having the same problem on Windows XP
EventType : BEX
P1 : iTunes.exe
P2 : 10.7.0.21
P3 : 504d85d9
P4 : unknown
P5 : 0.0.0.0
P6 : 00000000
P7 : 08920740
P8 : c0000005
P9 : 00000008

During iPhone 4 update or restore, "iTunes encountered a problem and needs to close." Help?

I have the latest version of iTunes, version 10.3. Every time I try to update or restore my iPhone 4, iTunes crashes and gives me the error message "Itunes encountered a problem and needs to shut down." I tried uninstalling and reinstalling iTunes and Quicktime, but no dice. My phone is stuck in a recovery mode loop, and I need to restore it in order to fix it because tinyumbrella, iRecovery, iReb, and RecBoot all didn't work. It just boots back up in recovery mode again. I need to get my iTunes fixed so I can save my phone. Please help.
Here is the error signature:
AppName: itunes.exe AppVer:10.3.1.55 ModName: msvcrt.dll
ModVer: 7.0.2600.5512 Offset: 000372e3

No, no luck. I went to the Apple store to get my phone out of the recovery loop, but iTunes still crashes whenever I try to sync it or download any large files. I was lucky to get my backup of my phone put into the phone so I didn't lose all my contacts and everything. All I know about the error message is that it has to deal with there being a problem during iTunes interacting with that .dll file. Either the file is corrupt, or the latest version of iTunes works with a different version of that file. I can't figure out how to fix it.

ITunes encountered a problem and must close

Everytime I open iTunes and start to browse for new music, I get the error message, "iTunes encountered a problem and must close." I have tried re-installing iTunes and QuickTime with no progress. Now, my iPod will not show up in iTunes or in my PC(my computer). Please help.....I have no idea what else to try.

Apple continue to show Zero interest I see - what a surprise!!!
Denali - you out there?
Cheers

Problem after installation Project Server 2013 CU September 9, 2014

Dear All,
I have some problems after installation
Project Server 2013 CU September 9, 2014 (Hotfix 2883072) on 3 level farm
Before installing CU, I have installed
SP1 for Project Server 2013, installation and configuration was successful.
Then I have installed CU and I have not get any errors during installation process. Then I have restarted servers and in SharePoint health analyzer got an error about patch/installation status
on WFE server.
I checked in Windows installed updates and hotfix is installed. I checked in SharePoint Update and Upgrade history and there were no errors during installation. But when I checked in Manage
Patch Status list I found an information:
Language Pack for SharePoint and Project Server 2013 - Russian
Microsoft Project Server Russian Language Pack 15.0.4420.1017 Installed
Hotfix for Microsoft Project Server 2013 (KB2883072) 64-Bit Edition
15.0.4649.1001 Missing/Required
Microsoft Project Server 2013
Microsoft Project Server English Language Pack 15.0.4571.1502 Installed
Hotfix for Microsoft Project Server 2013 (KB2883072) 64-Bit Edition
15.0.4649.1001 Missing/Required
Service Pack 1 for Microsoft Project Server 2013 (KB2880553) 64-Bit Edition
15.0.4571.1502 Installed
Microsoft Project Server Web Front End Server
15.0.4571.1502 Installed
Hotfix for Microsoft Project Server 2013 (KB2883072) 64-Bit Edition
15.0.4649.1001 Missing/Required
Service Pack 1 for Microsoft Project Server 2013 (KB2880553) 64-Bit Edition
15.0.4571.1502 Installed
If I run installation again I get message that nothing will be updated - no update needed.
Please help, how I can install missed packages?

The problem was solved !
I solve it using two ways:
1. I have installed the hotfix for Project Server - Hotfix for Project Server 2013 October 14, 2014 KB 2889959 (Projectserverwfe-x-none.msp, Projectservermui-Language-Code.msp)
2. using command
Psconfig -cmd upgrade -inplace b2b -force -cmd applicationcontent -install -cmd installfeatures -cmd installcheck -noinstallcheck
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Why does Itunes encounter a problem and stops every time I try to sync my home videos - help please

Why does Itunes encounter a problem every time I try to sync my home videos - it just won't sync them - help please !!!!

Re-installing iTunes wont erase your folders, unless your iTunes is a very old version pre-iTunes 9 series.
I would suggest to download the latest iTunes, it would solve your problem as in this earlier post

"iTunes has encountered a problem" after updating Podcasts

I've been running iTunes happily since December 2009 on my Windows XP machine. I've allowed each update to be applied and have never had a problem with it.
Suddenly today, I started getting an "iTunes has encountered a problem an needs to close" error about 30 seconds or so after iTunes loads. This happened repeatedly.
One of the suggestions on forums was to re-install QuickTime - I did this and it made no difference. I then fought with uninstalling and reinstalling iTunes and all other Apple apps for several hours. I worked through the "The feature you are trying to use is on a network resource that is unavailable" problem, I managed to locate and use the Windows Installer Cleanup Utility (even though Microsoft have removed it), I re-installed the software and even managed to fix the "Apple Application Support Was Not Found" problem once iTunes was installed.
I finally managed to get iTunes up and running again and to my amazement it even recognised by iTunes library...and then got the "iTunes has encountered a problem" error that I started with ?
I've now watched iTunes more carefully to see exactly what's happening. What I can see is that it is trying to update my podcasts. It is simulatenously downloading three as usual and all goes fine until it's downloaded and processed one. After it's finishing processing the first one, the downloads stop and the original error is given. If I re-start it, the same thing happens (albeit with a different podcast).
I'm completely stuck now. Where do I go from here to sort this one out ? All help very gratefully received.

Apple Application Support program file ... unlikely to be damaged, because after the uninstall/reinstall torment you went through, that's a brand new copy of the file you've got in there.
Can you check something further for me please? (This isn't going to be a cure in itself, but fingers crossed it'll rule out some possibilities and narrow in on some other possible causes.)
Create a new Windows user account on the PC with full administrative rights. Log out of your usual account and log into the new one. (Don't use fast user switching to move between accounts.)
Open iTunes in the new account. The setup assistant will run. Don't add any files when prompted, just let it eventually open to an empty library.
Now try downloading one of the podcasts that caused the crash into the new account's library. Do we get another "iTunes has encountered a problem" in there too? Or does it download without issue in there?

ITunes won't start after installation, get error "iTunes has encountered.."

I've been reading up on this a bit in the forums, but I can't seem to find a definitive answer to fix this problem. Just today, I tried to install iTunes to my month-old computer. Installation seemed to go fine. However, now when I click on "iTunes" my computer goes immediately to:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
I tried the MSConfig thing and that didn't do anything. I tried uninstalling and reinstalling and that didn't work, either.
What I find weird is that after uninstalling, I try to install QuickTime all by itself, and the computer informs me there is already a version installed, but I never did and it does not show up under "control pannel, add or remove programs."
If this helps, I copied this from the windows error:
AppName: itunes.exe AppVer: 7.0.2.16 ModName: unknown
ModVer: 0.0.0.0 Offset: 10001040
I don't understand why this is happening, as this is a new computer, and I am the only user. This is XP Media Center Edition 2005
Please help! I can provide whatever info is necessary for help!
HP Windows XP

Read elsewhere of two files that needed to be removed in C:\windows\system32 in order for Quicktime to reinstall successfully. Upon doing so, I was then able to install iTunes. Seems to be working now!

ITunes encountering a problem - error message

I recently bought an iPod nano and successfully upgraded my itunes with no problems. Have been using it fine until yesterday when I tried to go onto it I received the message "Itunes has encountered a problem and needs to close". We have since de-installed both itunes and quicktime and re-installed both but I still keep getting this message. Help! What's gone wrong?

I've found some article that may help you:
iTunes for Windows doesn't open after upgrading
http://docs.info.apple.com/article.html?artnum=302386
iTunes for Windows won't open if firewall software is not up-to-date
http://docs.info.apple.com/article.html?artnum=302775
iTunes won't open or unexpectedly quits
http://docs.info.apple.com/article.html?artnum=42963
You may also need to uninstall/reinstall:
How to uninstall QuickTime on a Windows PC
http://www.info.apple.com/kbnum/n60342
Removing iTunes For Windows
http://www.info.apple.com/kbnum/n93698
If you have issues uninstalling iTunes, you might find this useful:
Microsoft's Windows Installer CleanUp Utility:
http://support.microsoft.com/default.aspx?kbid=290301
Hope this helps

ITunes "encountered a problem and needs to close" error

hey guys and gals, i really need help. i've been trying to fix my iTunes software for months now. Without further ado, here's what happened:
installed itunes
deleted quicktime accidently
installed quicktime
installed itunes
itunes still doesn't work
installed and reinstalled multiple times from both the c.d. and itunes.com
Therefore, when i attempt to open my itunes program, the dialoge box stating, "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Send error report, dont send."
the details of the error report are:
"information regarding the condition of iTunes when the problem occured; the operating system version and computer hardware in use; your digital product id, which could be used to identify your license; and internet protocol(ip) address of your computer.
we do not intentionally collect your files, name, address, email address or any other form of personally identifiable information. however, the error report could contain coustomer- specific information such as data from open files. while this information could potentially be used to determine your idenity, if present, it will not be used. the data that we collected will only be used to fix the problem. if more information is available, we will tell you when you report the problem. this error report will be sent using a secure connection to a database with limited access and will not be used for marketing purposes."
for the love of god, help me. i really wanna get my itunes working.(i have no antivirus software, such as mcaffee or norton, etc)
i really appreciate it
-kevin spanky

great, but when i did this, the agreement popped up and disappeared as soon as it came up, before i could press anything.
yuck. that's consistent with a malware infestation problem that has been causing error-less itunes launch failures since late October. but there's another couple of main possibilities that we have to check on for these "error-less" launch failures. let's try to firm up the diagnosis a bit.
first let's make an observation.
reboot your PC. open Task Manager to the Processes Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if so, does it persist in there, or disappear after a few seconds?
if itunes.exe persists in Task Manager
do you have Norton Internet Security 2005? if so, first see:
iTunes 6 won't open on a Windows computer if firewall software is not up-to-date
... but if no joy with that, try the trusty Lorraine M technique:
Lorraine M: NIS/itunes problem rectified
... but if you don't have NIS 2005 (or symptoms persist), check up on this possibility:
iTunes for Windows doesn't open after upgrading
if itunes.exe doesn't appear in Task Manager (or disappears after a few seconds)
then we have to check up on the malware possibilities.
(this is not a cure, it's a final diagnostic.) use MSCONFIG to get iTunes launching again:
Using MSCONFIG to troubleshoot conflicts in Windows
after the selective startups, don't launchother applications prior to opening itunes. (this has been known to re-trigger the launch suppression.)
post back with a list of the Startup items that you needed to disable in order for itunes to launch again. exact spelling and capitalisation please.
love, b

ITunes Encountered a problem and needs to close on startup

Hi -
I'm running the latest version of iTunes (7.1.1.5) on a desktop computer with Windows XP (SP2) and I've had no problems with it up until today. After using iTunes fine yesterday, I tried to open it up today and I get a Windows error message saying "iTunes has encountered an problem and needs to close" on startup before the iTunes window even pops up at all. I've tried uninstalling and re-installing iTunes as well as replacing the library files with those from another computer (sometimes the ones on this computer get corrupted). But neither of those have changed anything, I still get the same message every time, no matter what I try or how many times I restart. Any and all help is greatly appreciated and I can provide any additional information that might be helpful.
Windows XP Pro

I did get a "server busy" message when I loaded quicktime, but I'm not sure if it is related or not since I've been seeing that over the last couple of days, I can't remember if it came before iTunes stopped working or not. That message reads "This action cannot be completed because the other program is busy. Choose 'switch to' to activate the busy program and correct the problem." My options then are to choose switch to or retry. When I press "switch to" my Start menu opens, and nothing appears to happen when I select retry.
that's an odd sort of a message (or series of messages).
hmmmmm. let's try an experiment aimed at working out if there's a program interfering with the QuickTime (which is in turn causing grief with your iTunes).
try a selective startup using MSCONFIG, with just the itunes and QuickTime background processes enabled, as per the following document:
Using MSCONFIG to troubleshoot conflicts in Windows
does QT open without the strange message after the selective startup?
does iTunes launch properly?

ITunes encountered a problem after installation

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