Itunes encountered a problem and has to close

Im sure this has probably been answered before so sorry in advance, but when i try to open up itunes it gives me the above error message?? Quick time works fine and i have tried downloading the latest version 7.0 (which i already had) Puzzled to say the least, help me guys?

First try this: You need to be logged on as an Admin to do this
1 go to Start
2 Run
3 type in MSCONFIG
4 go to the START UP tab and click DISABLE ALL and click OK 5 restart your computer.
What this does is stop all your apps from loading upon start up. Now you will want to try and run iTunes again. If iTunes works, it means you have a program that upon start up is conflicting with iTunes and wont allow it to start.
Now you need to enable the start up programs that you just disabled ONE AT A TIME and restart each time you enable one. Run iTunes each time you restart to verify that it can run. If it fails to start after you enable one of the start up programs you will know which one is stopping iTunes from starting. If the program thats stopping it is something you dont need upon startup, DISABLE IT AGAIN and restart and you should be good.
If it is something you need upon startup, uninstall iTunes and restart your computer. Do steps 1 Through 3 again. Go to the SERVICES tab and click HIDE ALL MS SERVICES. Then click disable all. Restart your computer and re-install iTunes. Once that is done, UNDO ALL the changes you made through MSCONFIG in the services and start up tabs and restart again.
Done!

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When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close

When I download and install iTunes it looks it does it, but then it never starts, instead gives an error report and says iTunes encountered some problem and has to close

i don't know how they solved it, i'm having the same problem on Windows XP
EventType : BEX
P1 : iTunes.exe
P2 : 10.7.0.21
P3 : 504d85d9
P4 : unknown
P5 : 0.0.0.0
P6 : 00000000
P7 : 08920740
P8 : c0000005
P9 : 00000008

Itunes has encountered a problem and has to close ---- Please help me

I had to restore my computer this week. itunes was working fine before I restored. I have a video ipod. I installed from the disc but it encountered a problem half way through. I removed this using the control panel. I then downloaded itunes from apple.com. It installed it but it won't open, it comes up with itunes has encountered a problem and has to close.
I have used all the info on apple.com on how to deal with this, but to no avail.
Please can somebody help me

I am having the same problem and error messages. I had a previous version of Itunes, but updated to the new version today after purchasing an ipod shuffle 2nd gen. I am told that itunes and quicktime installed successfully, but when i go to open itunes, i get the "Itunes has encountered a problem an needs to close. We are sorry for the inconvenience." When i try to open Quicktime, it tells me "quicktime failed to initialize. error # 2905" when i go to the apple.com website and click on the Quicktime tab i get a "plugin error. The plugin did not initialize properly" Help.

Photoshop CS5.1 will not even open. Says it has encountered a problem and has to close.

I have just today downloaded a free trial of Adobe CS5.1, but when I try to open it, it brings up the loading screen, and then when it says "Starting-up plug-ins, Scripting Support" an error message comes up saying "Adobe Photoshop CS5.1 has encountered a problem and needs to close.
This also happens when I try to use Photoshop Elements 8. It will not let me on to the Organiser.
As well as this, I had a problem with bridge. Whenever I tried to download images onto my computer, it said "Adobe photo downloaded has encountered a fatal error. Error code: c0000005 (I cannot remember what the address was though). I uninstalled bridge and then tried to download CS5.1 so I could get bridge again, but it has only made things worse!
What should I do?
Thanks
Oscar

Ok I did that and it said
"Faulting application photoshop.exe, version 12.1.0.0, faulting module scriptingsupport.8li, version 10.0.0.0, fault address 0x000d1a2e."
This would make sense as when I try to start photosohop CS5.1 and the strtup screen appears, when it says "Starting-up plugins, Scripting Support" that it was the message "Adobe Photoshop CS5.1 has encountered a problem and has to close" comes up.

Every time I use PSE 10 to organize my photos, it says it has encountered a problem and has to close

Every time I use PSE 10 to organize my photos, it says it has encountered a problem and has to close. How can I reinstall it without going to a newer version?

Generate another of those errors, and click the "Click here" link in the error message box.
What modname and modver do you see for the error? (Precise spelling, please.)
If the error is a BEX and you thus aren't seeing a modname or modver, let us know what P1 through P9 items are being listed for the error.

"itunes encountered a problem and needed to close" - help plz

I've been using itunes for a while but when my sister got a new ipod she wanted the upgraded program so i downloaded the new program on top. It worked until we rebooted the computer and since then it would come up with an error. Afterwards, I uninstalled the program and reinstalled itunes 7.0, but when we went to open the program it said it couldn't read the itunes library, so i then deleted those files and now instead it says "itunes encountered a problem and needed to close" whenever i try to open it. Can someone please tell me what to do?

wanpedro I tried what you suggested but have again got nowhere.I tried to uninstall QuickTime it just wont.I uninstalled iTunes & reinstalled it with QuickTime from Apple website.I'm back to where I was with the error message
"iTunes & Quicktime have encountered a problem & need to close tell Microsoft about this problem" When one does that there is no feedback from MS With Qucktime uninstall a message says Fatal error on installation.

Is anyone else getting the " itunes encountered a problem and needs to close " message on xp

is anyone else getting the " itunes encountered a problem and needs to close " message on windows XP

I did get a "server busy" message when I loaded quicktime, but I'm not sure if it is related or not since I've been seeing that over the last couple of days, I can't remember if it came before iTunes stopped working or not. That message reads "This action cannot be completed because the other program is busy. Choose 'switch to' to activate the busy program and correct the problem." My options then are to choose switch to or retry. When I press "switch to" my Start menu opens, and nothing appears to happen when I select retry.
that's an odd sort of a message (or series of messages).
hmmmmm. let's try an experiment aimed at working out if there's a program interfering with the QuickTime (which is in turn causing grief with your iTunes).
try a selective startup using MSCONFIG, with just the itunes and QuickTime background processes enabled, as per the following document:
Using MSCONFIG to troubleshoot conflicts in Windows
does QT open without the strange message after the selective startup?
does iTunes launch properly?

Itunes has encountered a problem and has to close.

When I opened iTunes the first time today, I had no problem, but then I went to the store, then my computer froze, so I closed it.. And now I downloaded the update and whenever I try to open it a box pops up saying "iTunes has encountered a problem and must close.. " Or at least something like that.
You also might find this information helpful:
AppName: itunes.exe AppVer: 9.1.0.79 ModName: unknown
ModVer: 0.0.0.0 Offset: 000000dd
and yes, my quicktime works fine..

Yup, I've got the same problem although it's installed but now it just won't open and says it has a problem and has to close instantly the second you click a shortcut.
hi Frenchy!
you don't say explicitly so i'll ask you too. have you tried this procedure yet?
b noir, "itunes has encountered a problem. help please?" #8, 04:10pm Sep 18, 2005 CDT
make sure you follow the instructions precisely. if for any reason you can't complete the cleanup instructions, post back to describe the problem.
if your itunes still isn't launching after you try that, we'd better check to see if you've got a rare registry problem that can also produce the same error message.
we diagnose that by creating a new user account (with full administrative privileges). you can do that in your "user accounts" control panel. there's help documentation on it to the left of the screen. while you're in there, also switch off "fast user switching" in your logging-on preferences.
now log on to the new user account. can you successfully launch itunes from inside there?
keep us posted on your progress.
love, b

I tunes won't open (I Tunes has encountered a problem and has to close)

I am trying to acess I-Tunes but i cant get it to open! Instead i Keep getting I tunes has Encounterd a problem and has to close! I have tried defraging, reinstalling and system restore any ideas whats wrong?

hi daytimer!
The error message reads" itunes has encountered a problem and needs to close" Quicktime does not open either
hmmm. that strongly suggests that the itunes problem is due to a broken quicktime. let's try a careful standalone QT 7.0.3 reinstall first.
download and save the QT installer to your hard drive. (we'll run the install from there rather than online.) switch off all antivirus and antispyware applications prior to the install.
http://www.apple.com/quicktime/download/standalone.html
does the install go through okay? if so, does itunes launch properly after that?
love, b

ITunes "encountered a problem and needs to close" error

hey guys and gals, i really need help. i've been trying to fix my iTunes software for months now. Without further ado, here's what happened:
installed itunes
deleted quicktime accidently
installed quicktime
installed itunes
itunes still doesn't work
installed and reinstalled multiple times from both the c.d. and itunes.com
Therefore, when i attempt to open my itunes program, the dialoge box stating, "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Send error report, dont send."
the details of the error report are:
"information regarding the condition of iTunes when the problem occured; the operating system version and computer hardware in use; your digital product id, which could be used to identify your license; and internet protocol(ip) address of your computer.
we do not intentionally collect your files, name, address, email address or any other form of personally identifiable information. however, the error report could contain coustomer- specific information such as data from open files. while this information could potentially be used to determine your idenity, if present, it will not be used. the data that we collected will only be used to fix the problem. if more information is available, we will tell you when you report the problem. this error report will be sent using a secure connection to a database with limited access and will not be used for marketing purposes."
for the love of god, help me. i really wanna get my itunes working.(i have no antivirus software, such as mcaffee or norton, etc)
i really appreciate it
-kevin spanky

great, but when i did this, the agreement popped up and disappeared as soon as it came up, before i could press anything.
yuck. that's consistent with a malware infestation problem that has been causing error-less itunes launch failures since late October. but there's another couple of main possibilities that we have to check on for these "error-less" launch failures. let's try to firm up the diagnosis a bit.
first let's make an observation.
reboot your PC. open Task Manager to the Processes Tab. now try to launch itunes again.
does an itunes.exe process appear in Task Manager? if so, does it persist in there, or disappear after a few seconds?
if itunes.exe persists in Task Manager
do you have Norton Internet Security 2005? if so, first see:
iTunes 6 won't open on a Windows computer if firewall software is not up-to-date
... but if no joy with that, try the trusty Lorraine M technique:
Lorraine M: NIS/itunes problem rectified
... but if you don't have NIS 2005 (or symptoms persist), check up on this possibility:
iTunes for Windows doesn't open after upgrading
if itunes.exe doesn't appear in Task Manager (or disappears after a few seconds)
then we have to check up on the malware possibilities.
(this is not a cure, it's a final diagnostic.) use MSCONFIG to get iTunes launching again:
Using MSCONFIG to troubleshoot conflicts in Windows
after the selective startups, don't launchother applications prior to opening itunes. (this has been known to re-trigger the launch suppression.)
post back with a list of the Startup items that you needed to disable in order for itunes to launch again. exact spelling and capitalisation please.
love, b

Itunes encountered a problem and needs to close

Can't launch itunes. Get message "iTunes has encountered a problem and needs to close".
Bought ipod for Xmas. Had old laptop that didn't have adequate USB. Finally bought new Dell and installed (Disc was version 5). Downloaded version 6 and haven't been able to open since.
Have tried uninstall, disabling virus/firewall and downloading again. Same result.
Although I've never gotten the system operational, when I call Apple they say the 90 day period has expired and it will cost $50 to discuss it.
Any easy fix?
Dell Laptop Windows XP Pro

The first thing I'd suggest is to get a good antispyware checker and give it a go at your system. Some recent spyware has been reported by other users to shut down iTunes or prevent it from launching. From user reports, Ewido seems to be the best at catching it. You can download a free version of Ewido here.
If that doesn't cure the problem, try deleting the iTunes preference files:
C:\Documents and Settings\<username>\Application Data\Apple Computer\iTunes\iTunes.pref
and
C:\Documents and Settings\<username>\Local Data\Application Data\Apple Computer\iTunes\iTunes.pref
You might have to turn on "show hidden files" to find them. (Right click "my computer", select open, select Tools menu -> Folder Options. Select View tab, "show hidden files" radio button is in the center scrolling panel.) Delete them or if you want to be able to put them back if it doesn't help, drag them to some other location. This will force iTunes to run the setup assistant the next time you launch iTunes. Note that you'll have to go back and set any preferences you've changed from the default.
Hope this helps. If not, you might try this:
Bugie: Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime.

ITunes Encountered a problem and needs to close on startup

Hi -
I'm running the latest version of iTunes (7.1.1.5) on a desktop computer with Windows XP (SP2) and I've had no problems with it up until today. After using iTunes fine yesterday, I tried to open it up today and I get a Windows error message saying "iTunes has encountered an problem and needs to close" on startup before the iTunes window even pops up at all. I've tried uninstalling and re-installing iTunes as well as replacing the library files with those from another computer (sometimes the ones on this computer get corrupted). But neither of those have changed anything, I still get the same message every time, no matter what I try or how many times I restart. Any and all help is greatly appreciated and I can provide any additional information that might be helpful.
Windows XP Pro

I did get a "server busy" message when I loaded quicktime, but I'm not sure if it is related or not since I've been seeing that over the last couple of days, I can't remember if it came before iTunes stopped working or not. That message reads "This action cannot be completed because the other program is busy. Choose 'switch to' to activate the busy program and correct the problem." My options then are to choose switch to or retry. When I press "switch to" my Start menu opens, and nothing appears to happen when I select retry.
that's an odd sort of a message (or series of messages).
hmmmmm. let's try an experiment aimed at working out if there's a program interfering with the QuickTime (which is in turn causing grief with your iTunes).
try a selective startup using MSCONFIG, with just the itunes and QuickTime background processes enabled, as per the following document:
Using MSCONFIG to troubleshoot conflicts in Windows
does QT open without the strange message after the selective startup?
does iTunes launch properly?

During iPhone 4 update or restore, "iTunes encountered a problem and needs to close." Help?

I have the latest version of iTunes, version 10.3. Every time I try to update or restore my iPhone 4, iTunes crashes and gives me the error message "Itunes encountered a problem and needs to shut down." I tried uninstalling and reinstalling iTunes and Quicktime, but no dice. My phone is stuck in a recovery mode loop, and I need to restore it in order to fix it because tinyumbrella, iRecovery, iReb, and RecBoot all didn't work. It just boots back up in recovery mode again. I need to get my iTunes fixed so I can save my phone. Please help.
Here is the error signature:
AppName: itunes.exe AppVer:10.3.1.55 ModName: msvcrt.dll
ModVer: 7.0.2600.5512 Offset: 000372e3

No, no luck. I went to the Apple store to get my phone out of the recovery loop, but iTunes still crashes whenever I try to sync it or download any large files. I was lucky to get my backup of my phone put into the phone so I didn't lose all my contacts and everything. All I know about the error message is that it has to deal with there being a problem during iTunes interacting with that .dll file. Either the file is corrupt, or the latest version of iTunes works with a different version of that file. I can't figure out how to fix it.

"itunes encountered a problem and needed to close" help?

thats the message i get when i try to click on the itunes icons.
it won't let me in at all even a smidge.
its done this ever since ive tried to load it on this new computer.
ive uninstalled and reinstalled millions of times yet it still has the same message and no improvment, its very dissapointing since i haven't been able to redo my ipod in almost a year. so if anybody can help and get this problem patched up itd be much appreciated.
thanks,
Amay.

wanpedro I tried what you suggested but have again got nowhere.I tried to uninstall QuickTime it just wont.I uninstalled iTunes & reinstalled it with QuickTime from Apple website.I'm back to where I was with the error message
"iTunes & Quicktime have encountered a problem & need to close tell Microsoft about this problem" When one does that there is no feedback from MS With Qucktime uninstall a message says Fatal error on installation.

"iTunes has encountered a problem and has to close message"

I had no problems before with this program (which I've had on this computer with success since May), but last night I started getting this message. I even downloaded the new version of iTunes in hopes that that would take care of the problem...no luck. Anybody got any ideas or having similiar problems?

I ended up calling tech support after failing to fix this problem myself. I deleted iTunes and iPod from my computer. I reinstalled both. I reset my iPod and I restored it. Nothing worked. Tech support suggested I delete QuickTime and reinstall it. That worked like a charm. I can now sync my iPod again and ALL my videos play on it.

Itunes encountered a problem and has to close

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