Itunes encounters an error and needs to close when I try to add music

I just bought a brand new laptop and installed a fresh brand new itunes onto it, but every time I try to add my music, it encounters an error and closes. I uninstalled it, restarted the computer and reinstalled and everything, and it happens every time. I've been using WMP for the time being, but I need my music to be on itunes for my ipod and I just want to be able to use itunes!
Help!

BUMP
Seriously, someone help!

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Photoshop encounters an error and needs to close when I start it up.

So a while ago I finally figured out my problem with the Photoshop installation and installed it with no errors. However, whenever I run Photoshop, it crashes. All of my graphics drivers are updated, I tried putting the tilde beside the "scriptingsomething.8li" file, and some other stuff, but nothing is working.
Here's the error description:
AppName: photoshop.exe
AppVer: 12.1.0.0
ModName: sdhook32.dll
ModVer: 2.0.5.1
Offset: 00034e67
Specs:
2.5 GB RAM
1024 MB ATI Radeon 4600 Series IceQ (Catalyst Control Software for drivers)
2.4 Ghz Intel Pentium 4 processor (single core)
Windows XP Service Pack 3
I don't know if anyone needs the specs or anything, but I assume it's important.
Also, if anyone remembers my old topic, I finally got an admin password. :l Even if I run everything as an admin, it doesn't work.
Help would be much appreciated. If this is in the wrong section, sorry, but the Windows section is read only now evidently.

Hello!
So, I guess that, since then, you've purchased Photoshop?
Is this a new machine, as you were using a nVidia videocard back then.
According to Mylenium's link, try to disable the other software, that wrongly detects malware inside Photoshop's code. (It is a legit install, I'll guess, otherwise, you would not post in the official Adobe forum, so there is no chance that someone tempered with the original files)

Itunes encountered an error and needs to close-HELP!!

every single time that i open up itunes (or attempt to at least) it says that itunes encountered an error and that it needs to close. this is getting extremely frustrating and the i have tried everything. at this point i'm open to anything and everything, someone just please help me!

Perform a Thorough & Complete Uninstall and Reinstall of iTunes/QuickTime
(Compiled from the collective wisdom of toonz and Da Gopha)
If you want to guarantee a successful upgrade and be proactive about minimizing potential install issues, do the following:
1. Completely Backup your music and iTunes library files.
2. Virus check / spyware scan your machine.
3. Completely remove / uninstall the current version of iTunes and QuickTime from your system.....
3a. - Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
3b. - Do a Stepwise clean uninstallation of iTunes
3c. - Then download and install the Microsoft Installer Cleanup Utility
.....And make sure iTunes is really gone.
4. Delete the contents of your temp folder: C:\Documents and Settings\<username>\Local Settings\Temp
5. Reboot the PC
6. Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
7. Start with the QuickTime standalone installer run from the PC (not directly from on-line)
8. Reboot the PC
9. Turn off all security software such as Norton, McAfee, SpySweepers, any TSRs, etc. (exit via the system tray)
10. First completely download, then run the latest iTunes Installer from your PC
11. Reboot the PC
The majority of problems out there on the discussion boards are caused by viruses or other system corruption — sometimes self-inflicted by the user (i.e. - people who turn off necessary Windows services) — or out of date drivers. You may want to consider this if your PC falls into one of these categories.

WHENEVER i LOAD ITUNES i GET A POP UP STATING THAT iTUNES HAS STOPPED WORKING AND NEEDS TO CLOSE. wHEN wINDOWS FINDS THE PROBLEM, THEY WILL NOTIFY ME. tHIS HAPPENS ALL THE TIME. i UNINSTALLED AND INSTALLED TWICE AND IT STILL HAPPENS. HOW DO I CORRRECT

I keep getting a pop up on Itunes when I try to add a file saying that ITUNES HAS STOPPED WORKING AN NEEDS TO CLOSE. W indows will notify me when corrected. iuninstalled and reinstalled 3 times to no avail. how do i fix?

a further message box states that Data Execution Prevention has closed the program.
Try updating your QuickTime to the most recent version. Does that clear up the DEP errors in iTunes?

Itunes encounters a problem and needs to close

This is the error I suddenly started getting today when I try to open itunes. Also, when I try to open quicktime or watch something in quicktime nothing happens (no error and it doesn't open). I feel this is a problem with quicktime since itunes needs that program. Any suggestions? It's SO frustrating!

First try installing "Quicktime WITHOUT iTunes" here, THEN try opening itunes http://www.apple.com/quicktime/download/win.html

Skype encounters an error and needs to close

hello,
i have skype for at least 1 year with no problem,but when i updater it it just cant open.i reinstalled it but again the same message.Help!!!!

Open Windows Event Viewer -> Application. Look for the recent error message about Skype crash. Copy and paste here the full message text.

ITUNES SHOWS ERROR AND NEED TO CLOSE

Hi,
itunes page shows error and need to close everytime I plug in the iphone to my desktop. why?

+"iTunes has encountered a problem and needs to close."+
let's first check to see if this is associated with a problem with your QuickTime. (iTunes needs a properly functioning QuickTime in order to work correctly.)
try launching your QuickTime. does it:
(a) launch perfectly fine?
(b) fail to launch with an error message? (if so, what does it say?)
(c) exhibit other peculiar behavior? (if so, could you describe it for us?)

"itunes encountered a problem and needed to close" - help plz

I've been using itunes for a while but when my sister got a new ipod she wanted the upgraded program so i downloaded the new program on top. It worked until we rebooted the computer and since then it would come up with an error. Afterwards, I uninstalled the program and reinstalled itunes 7.0, but when we went to open the program it said it couldn't read the itunes library, so i then deleted those files and now instead it says "itunes encountered a problem and needed to close" whenever i try to open it. Can someone please tell me what to do?

wanpedro I tried what you suggested but have again got nowhere.I tried to uninstall QuickTime it just wont.I uninstalled iTunes & reinstalled it with QuickTime from Apple website.I'm back to where I was with the error message
"iTunes & Quicktime have encountered a problem & need to close tell Microsoft about this problem" When one does that there is no feedback from MS With Qucktime uninstall a message says Fatal error on installation.

"itunes has experienced an error and needs to close"

while trying to import my c.d. collection to itunes, i quite often get the message "itunes has experienced an error and needs to close. do you want to send the error to microsoft?" it usually takes me about 20 minutes to import 1 c.d. to itunes becuase i have to keep re-opening itunes after it closes. i never lose anything i have already imported. sometimes i will get through 5 songs before i get the error message, sometimes i cant get through a single song. whats the deal here??

What if you try importings CDs to your computer (not to iTunes) Is this normally working? If yes the problem is in ITunes and if no the problem is maybe your CD player. If the problem is in iTunes you should try to download the latest version from the Apple pages and then update/reinstall.

"iTunes has encountered an error and needs to close" -Gapless Playback

I've had this problem for a while now and I'm just plain sick of it!
Every time I start up iTunes it does the "Determining Gapless Playback" thing, but when it gets to certain songs it freezes up and I get an error message that says:
"iTunes has encountered an error and needs to close"
This happenes to a lot of songs (a few dozen)and the only way I can actually access my library is by hitting the 'x'next to "Determining Gapless Playback" before it gets to the songs. However, now I can't even do that because it gets to the song immediately.
I need to know if I can disable the gapless playback or somehow debug this (I have reinstalled iTunes, Quicktime works, I have reloaded my library, done a system restore,and changed users/startup programs... nothing works)
PLEASE help!
I run XP if that helps.

Kar,
Check out the steps Roy B posted in this thread. They are long and a bit convoluted, but they seem to have done the trick for many others having this problem.

"iTunes has encountered an error and needs to close" - can't open iTunes

Hi guys,
I'm a huge Apple fan so I obviously decided to upgrade to Apple 7.0.1 the day it came out... installed it. Opened it up, but within just a few seconds i got a Windows message saying
"iTunes has encountered an error and needs to close"
I reinstalled it and still have the same problem.
First few days I could atleast keep iTunes open for a few minutes before the message, but now its down to just a few seconds.
I run Windows XP if that helps any.
Please help me fix this problem or tell me how I can put iTunes 6 back on my computer --- I need my music!
Thanks

After downloading and installing 7.0.1 my iTunes would not open either. Even worse is you can't go back to v6 if you had v7 running--the database is updated.
Luckily I was able to get my iTunes to open again by doing the following:
Click Start/Run
Type in "%userprofile%\application data\apple computer"
Right click on the iTunes folder and rename it to iTunes.bak.
Close the window.
Click Start/Run again.
Type in "%userprofile%\local settings\application data\apple computer"
Right click on the iTunes folder and rename it to iTunes.bak.
Close the window.
Try opening your iTunes again. It may re-ask some general setup questions, but mine opened without the error, and it still had all my music. However, I did have to re-authorize my computer.
I used to never be leary about updating iTunes... guess Apple's software ain't no peach, either.
Hope this helps someone.
Windows XP Pro

Itunes causes a "itunes has encountered a serious error and needs to close"

Ok everytime i try to open up itunes it immediatly opens up a window that says itunes has encountered a serious error and needs to close....i send the error report microsoft directs me to check out that apple page to uninstall qt and then repair...i have tried everything that i read in these forums, even the one where it says to go into dos mode(F8 to get to safe mode) and delete the files that have a random 4 or 6 letter file ending in .exe
i am at my whits end here please help i need my itunes
by the way it worked fine when i first installed it for about 2 days then i get nothing...

oh yeah and when i go to uninstall it from add\remove programs when the wizard comes up and is running i get that same error and needs to close message, but i doenst effect the uninstall wizard(i dont think)........PLEASE HELP

Itunes encounters an error and closes when I try to sync pictures

When I try to sync pictures to my itouch itunes encounters an error and shuts down. I have the itouch attached to the computer and my settings are to get pictures from file folder. I have done all the updates and have searched the support discussions for some ideas, but have had no lock. All the software is current. Any help would be greatly appriecated.

itunes encounters an error and shuts down.
That would be an unusual error message to be getting if you were having a problem with a photo cache ... but just in case ...
Try deleting your iTunes photo cache, as per the following document:
Photo Sync creates iPod photo Cache
... can you get a photo sync to go through without the crash after that?

Firefox says it has an error and needs to close

Firefox says it has an error and needs to close. I have sent multiple reports and no change. It says it is an firefox.exe problem. Please help

I also used version 7 and faced the same problem, it shows,
[Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIDOMLocation.hostname]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://searchshield/content/overlay.js :: onContentLoaded :: line 918" data: no]

I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I have had to uninstall itunes so that I could load this version, the PC says it is correctly loaded, but I now cannot open itunes. Advice?

I get the message 'itunes has encountered a problem and needs to close' when trying to open itunes 11.1.1.11. I had to uninstall itunes so that I could load this version as the update to version 11 kept failing. The PC says 11.1.1.11 is correctly loaded, but I now cannot open itunes. Any advice on how to get itunes working again?

Hello there, ytnoj.
Uninstalling and reinstalling iTunes can be a tricky endeavor and must be done in a very specific way. The following Knowledge Base article provides the step-by-step of the process:
Removing and Reinstalling iTunes and other software components for Windows XP
https://support.apple.com/kb/HT1925
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Itunes encounters an error and needs to close when I try to add music

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