ITunes. Entire music list has the exclamation marks and I can't open music because it cannot be located. I'm 67yr old and need advice please.

I'm 67 yrs old and asking for advice please.
I'm unable now to play the music in my iTunes playlists. 90% of the tunes have exclamation marks now and I can't 'locate' the music. How can I locate the music or remove the exclamation marks on my iTunes music list?

Typical reasons for missing files are, you've deleted the files, they are on a disconnected external drive, or the drive has a changed drive letter, you've moved the folder where the files live in some other fashion, a third party app has rearranged the files, or iTunes has got confused about the layout they are supposed to be in.
Generally you need to work out what has happened, reverse the action and everything will be alright again. If it is something you can't/don't want to undo, e.g. a drive letter change, then as long as you can track down the current location of the folder containing the media then my script FindTracks should be able to reconnect it to iTunes.
tt2

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