ITunes error 13010, but this 'iTunes Library Genius.itdb' file doesn't exist...?

I had to force quit iTunes and since then it won't open again, showing that godawful 13010 error that so many people seem to get. I searched through the forum and everyone keeps saying to delete the file 'iTunes Library Genius.itdb' but I've looked everywhere and that files DOES NOT EXIST on my macbook. How can I fix my iTunes, what's going on?

Oh boy.  Ok the answer here is not good.  The database that iTunes holds all the song info in is hosed.
First try re-installing iTunes.  This has almost no shot of doing anything, but it is worth a try since the next option is a HUGE pain.
When that does not work go with all the song info is hosed.  So in your <User>/Music/iTunes folder you need to delete the files listed below if they are there.  Then restart iTunes.  You are going to have to re-import all of your content since this is deleting all the index information iTunes has about where the files are at.
iTunes Library Genius.itdb
iTunes Library Extras.itdb
iTunes Library.itl
iTunes Music Library.xml

Similar Messages

  • ITunes Library Genius.itdb file is locked

    Not sure why I get this warning (see subject).  Any words of wisdom?

    It sounds like a permissions issue. Have you tried fixing permissions in Disk Utility?
    (Disk Utility app -> Select Macintosh HD -> Verify Disk Permissions then Repair Disk Permissions)

  • ITunes Error 13010 - Deleting Genius.itdb didn't work

    So I just updated itunes to 10.5.2 and I have 2 libraries. One isn't working. I keep trying to delete the genius.itdb file and it just keeps reappearing. I reinstalled itunes numerous times, restarted the computer. It hasn't fixed the issue. Can someone help me.

    Charles,
    is your signature correct? Mac OS X (10.6.8)? If you are running Lion or Mt. Lion, log off and on again, after quitting iTunes, before you remove the  iTunes Library Genius.itdb file. Otherwise you cannot be sure, that iTunes really quits, and it may just recreate the file with the old content when you launch the program again.
    Regards
    Léonie

  • ITunes error 13010

    was trying to open my itunes yesterday and all of a sudden it said that the application failed to open, error 13010. everything has been working fine up to this point and I did not do anything to my macbook so I am not sure exactly what happened. tried to delete and reinstall but it doesnt seem to work.
    wondering if anyone can throw some light on my frustrating problem?
    btw I am running snow leopard on a core 2 duo mac book.
    thanks
    David

    try the following user tip from another thread:
    Jim VanLeeuwen wrote:
    Try removing the Genius database. In the "Finder" go to the /username/Music/iTunes/ folder and delete the "iTunes Library Genius.itdb" file. This may allow the program to launch again. This file will be recreated upon first use of the "Genius" feature.

  • I had a new hard drive fitted to my imac and restored it from my time machine back when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

    I had a new hard drive fitted to my imac and restored it from my time machine back up on an external hard drive when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

    To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file.  Once the file was deleted I was able to open iTunes without difficulty.  Note that I am running Windows 8.  Hope this helps!

  • Why is The iTunes Library Extras.itdb file locked?

    After my walk this morning I tried to connect up to iTunes to chargemy ipod and update my tunes and got an error message:
    "The iTunes Library.itdb file is locked, on a locked disc, or you do not have write permission for this file."
    WHY WHY WHY ???

    I had the same problem after a "force quit".
    1. Quit iTunes
    2. Locate your iTunes folder in finder and open it
    3. Locate the "iTunes Library Extras.itdb" file, right click it and select Copy "iTunes Library Extras.itdb"
    5. Rename your original "iTunes Library Extras.itdb" to "iTunes Library ExtrasOld".itdb
    6. Move the your copied "iTunes Library Extras.itdb file back into the same folder as i came from
    Repeate 3>6 for the "iTunes Library Genius.itdb" file
    Re-open iTunes, the error messages should now be gone.
    This worked for me, anyway

  • I can't access my iTunes. Getting error message "The iTunes Library Extras.itdb file is on a locked disk or you don't have access to this file."

    Help. I am having problems trying to get to iTunes on my computer. I am getting an error message that says "The iTunes Library Extras.itdb file is on a locked disk or your don't have access to this file." Can anyone help me?

    Close iTunes, delete iTunes Library Extras.itdb from your iTunes folder, start iTunes. iTunes should rebuild the file automatically.
    tt2

  • Restored iTunes folder from Time Machine, get error iTunes Library Extras.itdb file

    I restored my iTunes folder from a Time Machine backup (due to my kids deleting some playlists, which I wanted to recover).
    After that completed, I am unable to open iTunes, I get the error: "The iTunes Library Extras.itdb file is locked, on a locked disk, or you do not have write permission."
    Now, when I was doing the restore, it paused twice to tell me something like: a particular song could not be transferred, since there was already a copy of it with the same name... and something about it being case insensitive. I selected OK each time that happened, made a note of the song thinking oh well I can just get a copy of that song again if I lose it.
    Any ideas? I looked at permissions for the iTunes folder, I have read and write permission.

    Chris, thanks for that suggestion. I would still like for my kids to access my iTunes music, but just don't want them to mess with the playlists etc.
    If I set up another account, then follow the instructions here -> http://support.apple.com/kb/HT1203
    ... to share the library with them, I'm guessing that they could still make changes to the playlists etc? (it doesn't specify in that article.)

  • Problem accessing iTunes. Getting error message "The iTunes Library Extras.itdb file is on a locked disk"?

    Problem accessing iTunes. Getting error message "The iTunes Library Extras.itdb file is on a locked disk"

    Close iTunes, delete iTunes Library Extras.itdb from your iTunes folder, start iTunes. iTunes should rebuild the file automatically.
    tt2

  • Hi.at first sorry for my bad english language.i have mac book pro with two os(win7 and mac10.9.3)when i want to restore my iPad air in mac os iTunes error 17 but in win7 easily restore!why?

    hi.at first sorry for my bad english language.i have mac book pro with two os(win7 and mac10.9.3)when i want to restore my iPad air in mac os iTunes error 17 but in win7 easily restore!why?

    Hi there saharalirezaie,
    You may find the troubleshooting steps in the article below helpful.
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Resolve communication issues
    Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."
    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
    -Griff W. 

  • My iPhone 5 will not sync as i need iTunes 10.7 but this will not download as i have OS 10.5.8

    My iPhone 5 will not sync as i need iTunes 10.7 but this will not download as i have OS 10.5.8

    You need to upgrade your OS to this:
    http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
    From there you upgrade iTunes, & you'll be able to sync your phone.

  • How can I fix...The iTunes Library Extras.itdb file is locked on a 8.1

    I can't open iTunes on a lenovo with a Windows 8.1 operating system. I get the following message...
    The iTunes Library Extras.itdb file is locked, on a locked disk, or you do not have write permission for this file.
    PLEASE HELP!!

    Thanks! I have been having to open iTunes as an administrator for a year - never could find the answer. Now I am trying to link the account to Disney Movie Rewards and I needed it to open under menot administrator. I deleted the Extras file and then also needed to delete the Genius file. Once that was done it opened immediately.

  • The iTunes Library Extras.itdb file is locked, on a locked disk, or you do not have write permission

    I downloaded iTunes 11.
    When I try to open it I get the message "The iTunes Library Extras.itdb file is locked, on a locked disk, or you do not have write permission"
    My boot drive is a SSD.
    My iTunes library is stored on the main HD but I have not had this problem before.
    I have gone back to the iTunes folder and given full read and write permissions-still no luck. Rebooted
    Any thoughts?

    I actually was having problems with syncing of my iphone. It was suggested I get rid of this file. I took it from my itunes folder (unsure where it was. I just searched the folder) and put it on my desktop. When I plugged in tmy iPhone, it reappeared and my sync went fine. I am guessing you can do the same

  • I cannot update or install updates on itunes. It says that the location for that file does not exist. I cant even uninstall itunes as the same error message comes up.

    I cannot update or install updates on itunes. It says that the location for that file does not exist. I cant even uninstall itunes as the same error message comes up.

    Hi vindog60,
    Thank you for using Apple Support Communities.
    To troubleshoot this issue where you get an installation error with iTunes on your Windows PC, please follow the steps in the article linked to below.
    Issues installing iTunes for Windows - Apple Support
    Cheers,
    Alex H.

  • Attempting to upgarde itunes and I get an error message looking for "an alternate path to a folder containing 'iTunes.msi' location.  I've searched my hard drive and the file doesn't exist.  What to do?

    Attempting to upgarde itunes and I get an error message looking for "an alternate path to a folder containing 'iTunes.msi' location.  I've searched my hard drive and the file doesn't exist.  What to do?

    This worked...found on a prior discussion:
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page)...
    http://majorgeeks.com/download.php?det=4459
    From the link above (near the top of the page)....Under 'download locations'   click on 'download@majorgeeks'
    To install the utility, doubleclick the msicuu2.exe file you just downloaded and ran.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Restart your computer.
    Re-download Itunes (latest version form Itunes website) and install.  It worked!

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