Itunes error 1417

when i try to update my ipod with the 1.2 software it comes up with the following error code 1417. and it won't let me update the thing! Why might this be anyone been able to update their ipod to this software! Its a 5G ipod by the way! Using itunes 7!

some folks are having some luck with eboncairn's technique with the 1417. see his post here:
http://discussions.apple.com/thread.jspa?threadID=640556&tstart=0

Similar Messages

  • Fix for Error 1417 with new itunes 7

    This worked for me when I got that unknown error - 1417 (can't update ipod)
    Step 1: Disable all third party programs and services via MSCONFIG
    Article with step by step instructions found here:
    http://docs.info.apple.com/article.html?artnum=302538
    Step 2: Restart the computer
    Step 3: Uninstall quicktime through the control panel in add/remove programs
    Step 4: Uninstall itunes through the control panel in add/remove programs
    Step 5: Uninstall any/all ipod updaters or ipod for window software through the control panel in add/remove programs
    Step 6: Delete program file folders for itunes and quicktime:
    --On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    --In My Computer, open Local Disk. (C Drive)
    --Open Program Files.
    --Right-click on the iTunes folder and click Delete from the shortcut menu.
    --Right-click on the QuickTime folder and click Delete from the shortcut menu.
    --Open the iPod folder.
    --Right-click on the bin folder and click Delete from the shortcut menu. Note: If you are unable to delete the \Program Files\iPod\bin folder, see the "iPodService.exe Alert" section below.
    --Navigate to C:\Windows\system32\.
    --Remove the files QuickTime.qts and QuicktimeVR.qtx.
    Step 7: Restart computer
    Step 8: Install STANDALONE version of quicktime at:
    http://www.apple.com/quicktime/download/standalone.html
    Note: if you get an error on this page about an error occuring, just refresh. It should load. Also, there are TWO download options... one with itunes 7 and one without. You want the one without itunes.
    Step 9: Restart computer
    Step 10: Install itunes 7:
    http://www.apple.com/itunes/download
    Step 11: Restart computer
    Step 12: Run itunes. You should be able to update and sync your ipod after this and no longer get that pesky 1417 error.
    Also, after you have resolved the issue please see the bottom of the msconfig article for instructions on configuring windows to load your normal startup options again.

    It seems like almost everybody is having this exact same problem. I bought a Nano for my wife and a iPod Photo for myself. Syncing does not work on either one and from what I read on these boards it doesn't work for most customers. Apple really needs to fix this soon.

  • Ipod cannot be updated. Unknown error -1417

    Hi Everyone,
    When i try to update to 1.2 of my Video iPod (30GB), i always receive "ipod cannot be updated. Unknown error -1417"
    I use Windows 2000 SP4 (with latest patches&updates) + iTunes 7.0. Is this a known bug with iTunes or something wrong with my iPod ?
    Thanks,
    Arun

    some folks have been having some success getting past the 1417 by using eboncairn's technique. see:
    eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

  • Error 1417 and 1418

    I just updated my iTunes to 7.0, and now i cannot update nor restore my iPod, it says there is an error. When I update the iPod software it says error 1417, restore with error 1418. Can someone please help me out?
    It would be greatly appreciated

    I just figured this out. It happened to me and I went crazy. What I did is I used the iPOd restore software on my wife's mac which still had iTunes 6 installed. Once the restorer finished it told me to plug the iPOd into a power adapter as the USB 2 connection does not work like the firewire connection use to ( I DO NOT KNOW WHY THEY DID NOT KEEP THE FIREWIRE - MAKES IT EASIER). ANyway, once it restored itself which it looked like it went thru the process a couple of times, the ipod was like new again. This was a 4th gen click wheel 20 gb model.
    Hope this helps,
    JC

  • Unknown error (1417)

    I want to update my Ipod classic (30GB), but i always receive the message 'the ipod of .... cannot be updated. There is an unknown error (1417). My itunes is 7.5 and my system windows XP. I also want to synchronise my ipod, but then i get the message that there is no more space. But i only used 18GB untill now.
    I tried to restore the ipod, etc. but nothing solved the problem. Is there anyone who can help with this problem? Thanks.

    Have you had a chance to look at this troubleshooting page? It may be of some help: Error 1415, 1417, 1418, or 1428 when restoring or updating an iPod in iTunes 7 or later

  • Unknown error 1417 and 1418?

    Help! I've installed an iPOD nano, previously used an iPod mini. It recognises the nano but can't download any msuic. Reinstal and Restore failed with unknown error 1417 and 1418. I've uninstalled old iTunes and iPod software and downloaded the latest iTunes and it still doesn't work -also noticed that the old name for the iPOD mini has been tranferred to the iPod nano but can't delete this - any ideas?

    Thanks Kyle, you solved it - the Ipod was connected to a powered 4 way USB2 adaptor - when I connected it direct to a USB2 port in my desktop it worked OK. For all other 1417 sufferers: get rid of your USB adaptors, iPods obviously can't cope with sharing a port!
    In answer to your question about the iPod mini it had one of those hard disk failures which shows a sad face - very sad when the repair bill is a standard 75GBP - over 100US$. Only 18 months old.
    benwal
    Hi Benwal, and Welcome to Discussions!
    First, as it may help troubleshoot, what happened to
    your iPod mini, or why was it replaced?
    Here is an Apple Support link that might help you
    out. Error 1415, 1417, 1418, or 1428 when restoring
    or updating an iPod in iTunes 7 or later
    Kyle-

  • Unknown error (1417) and (1428)

    Hi,
    I have updated Itunes to version 7 and I'm trying to do the same for my ipod (version 1.2) but everytime I try, it give me a error window.
    When I try to update - The unknown error is (1417) and I also tried to restore instead and still gave me an error, but (1428).
    I've tried to restart my ipod, and to reinstlled itunes but nothing makes it.
    Thanks

    Some people have had success trying the fix mentioned here.
    Error 1417/1418.
    Could you also take some time to pass some information for the Apple Engineers?  Please copy and paste these questions into an email, make the subject of the email "iPod error report", add your answers, and send the email to Roy at Apple.
    1. What error code are you seeing?
    2. When are you seeing it (restoring or updating your iPod)?
    3. Which iPod do you have?
    4. What version of Windows do you have?
    5. What Windows service pack do you have installed?

  • Ipodmini--error 1417/1418 and no music

    when i plug in my ipod it connects, but when i try and update it says error 1417 - if i try and restore it says 1418, SO CONFUSED! also, when i try to play music after its unhooked, it just skips thru each song per second going from one to the other. SOMEONE HELP PLZ

    The program opens but will play no music. Error message reads: Itunes has detected a problem with your audio configuration. Audio/video playback may not operate properly
    that one is usually produced by a problem with your QuickTime. (itunes uses QuickTime for audio and video playback.)
    so let's try swapping out your QuickTime.
    head into your Add/Remove programs. uninstall QuickTime.
    Next, we’ll manually remove any leftover program files and folders.
    1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
    2. In My Computer, open Local Disk.
    3. Open Program Files.
    4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
    5. Navigate to C:\Windows\system32\.
    6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
    7. Restart your computer.
    next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
    switch off antivirus and antispyware applications prior to the repair install.
    go into Add/Remove and select itunes. click "Change" and then click "Repair".
    if the repair install goes through okay, restart the PC and try launching itunes again. does it launch/play properly now?

  • Unable to update to 1.1.1 do I need to? Unknown error (1417)

    iPod Classic 80GB. My software version is 1.0.2. Every time I plug my iPod in I am informaed that a newer version of the software (1.1.1) is available, but every time I try to update I am told that the message "could not be completed. An unknown error has occurred (1417). However, I want to know if updating really makes any difference to the way the iPod runs?
    I don't want to have to restore unless absolutely neccessary as it takes about a day and a half to resync all my music, which means leaving my computer (which is in my bedroom) on overnight.

    You should refer to the link first, since it directly deals with your problem (error 1417). You should try each procedure. You never know what might fix it.
    (ex. even though you think your USB drivers are up-to-date, you should double check and update them).
    If the procedure outlined in the link doesn't work, you could try my procedure.
    As for your question:
    If you have the "Manually Manage Music" ticked in itunes, those are your ipod's settings no matter where you plug your ipod in. If you wish to update using another computer, you could install itunes in another computer, since your ipod is set on Manually Manage Music, it won't sync the new library. A window will likely open asking that your ipod is synced to another library, would you like to sync to this library? Click CANCEL. Then update your ipod.
    Good Luck! And let us know how it went.

  • Heard of error 1417??

    cant update to 1.2 n i have 1.1.2. at the end of trying to update it says an unkown error 1417 occured. cant find any info at all on this error and besides these forums im not sure what other help i can get. i just downloaded itunes 7.

    I think something with the previous update was preventing itunes from updating to the 1.2 software for 5th gen ipod. What I did was insert the cd that i got with my ipod. Once in the drive the cds autorun preceded to delete the previous update(or you can probably do it manually). Then I updated in itunes and this time i didnt get error 1417. Either way it worked for me so it might work for you.

  • ITunes error message - "video format is not supported by the iPad" My video is mp4, mpeg-4.

    When syncing my iPad 2....  Why do I get this iTunes error message? "video format is not supported by the iPad"
    My video is mp4, another is mpeg-4.
    I thought the iPad 2 could play almost any format.

    Must conform to these specs:
    Video formats supported: H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
    Or download an alternate video player,such as avplayerhd.

  • ITunes error 7 (windows 127) VideoToolbox.dll

    I have uninstalled, reinstalled, tried installing the videotoolbox.dll file seperately, and looked up just about everything i can find but nothing matches my exact problem or fixes it. When I try to open itunes i get 2 error messages. The first reads:
    "The procedure entry point kVTCompressionPropertyKey_ThrottleForBackground could not be located in the dynamic link library VideoToolbox.dll"
    After I click ok I get another pop up saying:
    "iTunes was not installed correctly. Please reinstall iTunes
    Error 7 (Windows error 127)"
    Can anyone help me fix this?
    Thank you
    P.S. I am running Windows 7 64-bit

    See iTunes launch errors caused by iAdCore.dll.
    Review the rest of the user tip if required.
    tt2

  • Itunes error

    when i try and open itunes on my laptop i keep getting the error message Itunes new library and it wont let me open it. I've tried repairing it on control panel and i've also tried installing a newer version. Nothing works.
    Any ideas?
    Cheers

    Well, I've been the victim of curious and unsolveable iTunes errors, too, but not the same as what you describe. I suspect it had something to do with updating my computer with an external drive/iPod mounted. Or it was just one of those funny little bugs from Apple. You might try backing up, repairing permissions, repairing the start-up volume, and resetting the PRAM.
    And if that doesn't work or you already tried that, well... Have a good one!
    That's a quote from my favorite cancelled cartoon show, Futurama. Bender says that to Zap Branegan as he is about to get pulled out a breech in the hull into the infinity of space. Seems like it may apply to your situation, too.....

  • How to fix itunes error 1611 while restoring ios 4.3.2 , and when i restore to 4.2.1 the can be ok.plz help me

    how to fix itunes error 1611 while restoring ios 4.3.2 , and when i restore to 4.2.1 the can be ok.plz help me

    have a look at this support article.

  • ITunes update shows runtime error R6034/iTunes error 7/Windows error 1114. iTunes tells me to reinstall but I've uninstalled/restalled and get same error messages.

    After iTunes update I see this - Runtime error R6034 "application has made an attempt to load the C runtime library incorrectly".  ThenUninstalled then I also get iTunes was not installed correctly. Please reinstall iTunes error 7 (Windows error 1114).  I've tried fixes for runtime but computer says there are no errors.  I've uninstalled/reinstalled iTunes and get all the above messages.  Now when I start up my computer the runtime error pops up, but once it is closed computer works fine until I try to open iTunes.  I've even tried a system restore going back to November.  I use iTunes for audiobooks on iPod and I'm going to get desperate soon. Any suggestion?

    Follow the instructions of tt2 in: https://discussions.apple.com/thread/5822086

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