ITunes error 3259 when trying to use home share

I have windows 7 and have norton antivirus installed. I have tried turing off the antivirus still that did not help. I can access the the store and everything else works except when I try to set up the home sharing I keep getting error 3259.

hello my name is jaydin curl i do apple care but when you lanch itunes please tell me the steps ? that you do to go to iTunes
and lets try this
in itunes go to help > check for updates >
then let me know if you have installed the update

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