ITunes error 42404 A required iTunes component is not installed.
Please repair or reinstall Quicktimes.
iTunes and library is stored on external hard drive connected to Dell PC
Windows XP. I made a shortcut on the desktop. Now all I get is this error message.
I have tried uninstalling and reinstalling and repairing Quicktime on both the Dell and external hard drive.
What is going on here?
Thanks!
The last iTunes version that is compatible with Windows 2000 is 7.3
You need to download the windows 2000 version
http://www.apple.com/support/downloads/itunes732forwindows2000.html
Then uninstall all the iTunes related programs listed in this article which is actually for XP:
http://support.apple.com/kb/HT1925
Then install the 2000 compatible iTunes.
If you get a message about a later version library when you try to start iTunes, you have to recreate the library from the xml file:
http://support.apple.com/kb/HT1451
I am afraid if you want iTunes 8 you will have to ugrade your operating system or get a new PC.
Similar Messages
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I installed the latest version of itunes 10.6.1............I get the (-42404) error message and I cannot sync my itouch....any suggestions? Is Apple aware of this problem?
In the course of your troubleshooting to date, have you tried a complete uninstall/reinstall as per the following documents?
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
Why am I now receiving the error 42404: a required iTunes component is not installed after the 10.5.3 iTunes update? Now, I cannot sync my iphone...I have uninstalled and re-installed several times now without any luck.
Thanks,'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Itunes error message -42406, required Itunes component.
I have reinstalled the newest Itunes version but I get the same error. Music plays but my Ipad is not recognized. What to do?
Could you post some minimal diagnostics for us, please?
In iTunes, go "Help > Run Diagnostics". Uncheck all four boxes, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.
(Fingers crossed, the list of installed components may give us some clue as to what iTunes thinks is missing.) -
itunes error (-42404) -- Okay, getting a little frustrated (but then again, who isn't a little frustrated?). I recently tried to upgrade iTunes software a few days ago but it failed. What is (-42404) error code mean?
I get the following:
(1) iTunes - The software required for communicating with iPods and mobile phones was not installed correctly. Do you want iTunes to try to repair this for you? Yes/No
(2) iTunes - The software required for communicating with iPods and mobile phones could not be repaired. Please reinstall iTunes if you wish to use these devices. OK
(3) iTunes error message - A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404) OK
(4) iTunes error message - We could not complete your iTunes Store request. A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404) There is an error in the iTunes Store. Please try again later. OK
Okay, so I decided to uninstall and reinstall. Funny, iTunes can be found in a program folder, but it does not show up in the programs list. I tried to look for it using the command prompt ("wmic" --> "product get name") but iTunes is not there either. Doesn't even show up in the registry to try to uninstall.
I just want to "properly" uninstall and reinstall iTunes (plus the other usual suspects, Apple Software Update, Apple Mobile Device Support, Bonjour, & Apple Application Support). If anyone out there has any suggestions, please help! (I'm running Windows Vista -- don't judge/laugh) :-)Okay, feeling like an idiot, but will share so others don't have to. I rebooted my computer and that enabled iTunes to reappear in the programs list. Don't appear to be having the same problems as before (no error messages now). Problem solved!
-
I have been using itunes on my windows 64 bit laptop for years but since downloading the latest itunes 10.7 update whenever I opened itunes the error message 'A required itunes component is not installed. Please reinstall itunes (-42404)'
Itunes would still load and play music in my library and I could still sync my ipod but when loading a CD itunes would not recognise the album/tracks and I would need to type them manualing after uploading.
I have just bought the new iphone5 and went to sync the phone with itunes. itunes recognises the iphone when plugged in via the usb port or when wi fi is turned on but itunes will not allow the phone to sync.
I spent over an hour the other morning speaking to apple customer support and have ensured I have administer right and that UAC is turned off.
I was taken through msconfigure and adjusted the startup tab but still no joy.
In the end I was e-mailed instructions on how to uninstall and then reinstall itunes and component parts.
Now that I've uninstalled itunes when I try reinstalling I get the following messages during the download.
The 1st message is;
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
When I click ok the next message that appears sometime later during the install is;
Service 'Apple Mobile Device' (Apple Mobile Device) Failed to start Verify that you have sufficient privileges to start system services.
The options I have are to abort, retry or ignore. If I retry the same message comes back and if I abort or ignore the download continues and I then get the following message:
'Apple Application Support was not found. Apple Application Support is required to run itunes Helper. Please uninstall itunes, then reinstall itunes again. Error 2'
After attempting to reinstall itunes only some components were installed however itunes would not open.
It would appear many people have experienced problems with this latest download!'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Him
Every time I start up iTunes I get this error message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)." I have researched this on Google and I have not read of any solution. Please advise.Here you go: http://support.apple.com/kb/HT1923
There are three steps so make sure you follow all of them. They are:
remove iTunes and everthing related to it
verify everything is really removed
reinstall iTunes. -
When I started up itunes on my PC I get this error: a required itunes component is not installed. please repair or reinstall ituens (-42404). How can I fixed this? I uninstalled it at least 6 times. Not exactly sure what I'm suppose to repair either. It also says it is syncing my ipod but when I go to disconnect/eject my ipod it says that it is unable to disconnect because files are being used in a program. When it finally disconnects there is no music on my ipod. The gym just ***** with out my ipod. Makes it eiser to not go! Someone please help me!
Use the instructions here to completely remove/uinstall all iTunes/Apple software and componenets and then start from scratch.
http://support.apple.com/kb/HT1923
B-rock -
ITunes 11.04 errors (-42404, -50, required component not installed)
Help! Following a prompt from Apple SOftware update I just installed the iTunes 11.0.4.4 onto my Windows 7 laptop. SInce then, everything I want to do on iTunes, I can't. I can't connect to my iTunes library stored on my Mac, I can't log into my iTunes account and every time I open iTunes I am told that a required component is not installed and I have to reinstall iTunes. No matter how many times I do this, the problems persist. HAs anyone else had any experience of this and worked out how to fix it?
Hello prawnboy,
An repetitive error like that would definitely get frustrating. I understand that you have already tried reinstalling iTunes, but I recommend uninstalling the iTunes following the steps in the following article and then trying to reinstall iTunes:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/ht1923
Thank you for using Apple Support Communities.
Best,
Sheila M. -
TS1717 a required itunes component is not installed.(-42404)
Hi There..I updated my itunes (running on Windows 7) to the latest version(11.0.3) then whenever i open it it gives me an error message saying that a required itunes component is not installed(-42404). Also can't sync my iphone anymore. I've tryed repairing but still the same problem exists..HELP PLEASE
Sometimes this one indicates that your FairPlay is broken, but other components might be dodgy.
Let's try a complete uninstall/reinstall as per the following document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Does that help with your 42404? -
Required Itunes component is not installed -42404
My system is Windows 7 64bit. After the iTunes update to 10.3, iTunes is now unusable, will not reconize my iphone.
Get the following messages
Required iTunes component is not installed -42404
Could not purchase required iTunes compoenet is not installed.
I got a message that my IPhone was not reconnized also and that I needed to re-set to factory default which I did, but now I lost all the apps on the iphone and I can not reinstall iTunes without receiving these error messages. No problems with Itunes until this new update.
I have followed the suggestions to completeley uninstall iTunes and all the components including QuickTIme and MobileME. I have done this 3 times now. The last error message was regarding iTunes Helper.
Really frustrating as I can not install Itunes so that I can reinstall my apps and music on my iPhone. Any help would be greatly apprecaited.Hi, I've had exactly the same issue as the chap who first posted. Don't really want to have to re-install iTunes and lose all the stuff/iPhone backups I've got on there. I've rune the diagnostics as mentioned; please see below:
Microsoft Windows XP Home Edition Service Pack 3 (Build 2600)
INTELR AWRDACPI
iTunes 10.4.0.80
QuickTime 7.6.9
Apple Application Support 1.5.2
iPod Updater Library [Error:0000000D]
CD Driver 2.2.0.1
CD Driver DLL 2.1.1.1
Apple Mobile Device 3.4.1.2
Apple Mobile Device Driver 1.57.0.0
Bonjour 3.0.0.2 (333.2)
Gracenote SDK 1.9.1.485
Gracenote MusicID 1.9.1.102
Gracenote Submit 1.9.1.133
Gracenote DSP 1.9.1.43
iTunes Serial Number 0012ACB80A0DBBB8
Current user is an administrator.
The current local date and time is 2011-08-16 21:28:40.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
NVIDIA GeForce 6800
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: d5b1c7246190ab8289f67d3e590bcbb3
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {711D230C-2B09-4DF9-B298-0F8A66D46DD0}
Description: NETGEAR WG111v2 54Mbps Wireless USB 2.0 Adapter - Packet Scheduler Miniport
IP Address: 192.168.1.66
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.254
DHCP Enabled: Yes
DHCP Server: 192.168.1.254
Lease Obtained: Tue Aug 16 21:22:10 2011
Lease Expires: Wed Aug 17 21:22:10 2011
DNS Servers: 192.168.1.254
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2011-08-16 21:24:16.
**** CD/DVD Drive Tests ****
LowerFilters: PxHelp20 (2.0.0.0), Afc (1.0.0.2),
UpperFilters: GEARAspiWDM (2.2.0.1),
D: TSSTcorp CD/DVDW TS-H552U, Rev US06
Audio CD in drive.
Found 12 songs on CD, playing time 51:48 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 02:44:68
Track 3, start time 07:07:08
Track 4, start time 11:12:72
Track 5, start time 15:30:35
Track 6, start time 20:39:22
Track 7, start time 25:50:40
Track 8, start time 28:54:65
Track 9, start time 33:01:69
Track 10, start time 38:22:40
Track 11, start time 41:58:62
Track 12, start time 45:58:43
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 40.
The drive CDRW speeds are: 40.
The drive DVDR speeds are: 40.
The drive DVDRW speeds are: 40.
**** Device Connectivity Tests ****
iPodService 10.4.0.80 is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) 82801FB/FBM USB Universal Host Controller - 2658. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 2659. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265A. Device is working properly.
Intel(R) 82801FB/FBM USB Universal Host Controller - 265B. Device is working properly.
Intel(R) 82801FB/FBM USB2 Enhanced Host Controller - 265C. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
Texas Instruments OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Devices Not Currently Connected:
iPhone 4 (GSM) running firmware version 4.3.3
Serial Number: 86*********
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Any help much appreciated! -
A required iTunes component is not installed 42404 with iTunes 10 after update
Hi,
So I updated last night to the latest iTunes and now whenever I start the program I get this error:
A required iTunes component is not installed... - 42404...
I've tried uninstalling and deleting the iTunes preferences but it keeps on popping up. I can't sync my iPhone with it like this. Should I reinstall the Mobile Device stuff?
ThanksSometimes this one indicates that your FairPlay is broken, but other components might be dodgy.
Let's try a complete uninstall/reinstall as per the following document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
Does that help with your 42404? -
I recently downloaded and installed the latest version of iTunes and now keep getting the error message "A required iTunes component is not installed. Please re-install iTunes (-42404)".
Since this, my iPad will not sync, despite resetting it many times.
I have downloaded and installed the new iTunes more than ten times with no luck.
Please can anyone help!!!!!!!Let's try a repair install of iTunes first.
Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
Can you launch your iTunes now? -
I tried to install iTunes 10.6.1 for Windows (64 bit) and it says "A required iTunes component is not installed. Please repair or reinstall iTunes. (-42404). I have tried uninstalling everything and reinstalling and it still does not work. I then restored my computer to a week ago and tried to download and install the update and this came up again.
Check out this thread:
https://discussions.apple.com/thread/3677426?start=0&tstart=0 -
When I start iTunes I get the following message. "A required iTunes component is not installed. Please repair or reinstall iTunes (-42404)". I have installed the latest version of iTunes but still get this message. Can anyone help?
Hello mustangcim243,
iTunes has various components bundled with it that it requires for general usage. I advise that we completely remove iTunes and all of these related components, verify that they have been removed, then reinstall. To do so, please follow the steps in this article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Note: it is important to remove the 7 components in order. Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
If the above does not resolve your issue, I recommend we reset the SC Info folder:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
(See Step 4: Remove the SC Info folder)
Thanks,
Matt M.
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