Itunes error -42404

Well, unlike a previous thread about this error code, my itunes will open and play song and music videos. The catch is that it will only play songs and videos that i purchased in the last 4 months or so. All movies and 90% of the songs after that will not play. Movies wont play period while songs pop up the authorize box and when i go to authorize it pops up the "Unable to authorize. iTunes is missing a required component Error -42404"
Now i recently had to archive and reinstall OSX 10.4 because a failed update corrupted many of my programs. Now everything else works fully except iTunes. And i have current itunes and quicktime.
What do i do now??
Message was edited by: Silentwolf

Hi,
Try downloading and reinstalling the latest version of iTunes from here: http://www.apple.com/itunes/download/
Can you download anything from the iTunes Store, like the Free Single of The Week?
If you can't download from or connect to the iTunes Store, try the general tips in this article: http://support.apple.com/kb/TS1368
-Jason

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