Itunes error 5103
trying to download a rental movie i get the followinf error:
There was an error with itunes request error 5103
how do i resolve
The fix for this is supposed to be resetting the system clock to automatic time, but this, as we've seen, more often than not fails to work. After a bit of an email exchange between Apple support and myself I discovered the true fix for this issue, or at least, the one that they said to use and that worked for me.
After resetting your clock go to the folder /Users/Shared in Finder and delete the folder "SC Info". This is a hidden folder, so the way you will need to get it to appear is to use the go to folder command (Shift + Command + G) and type in /Users/Shared/SC Info and hit enter. Change to the column view and you'll be able to see the folder there. Move it to the trash and it will go away, and take your problems with it. Restart the computer for the deletion to take effect and then reauthorize your itunes. Should play your rentals after that.
Props to Zarchanalin for the answer!
Similar Messages
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Fix-itunes-error-3001-42110-or-5103
Any ideas on how to fix error 42110 when downloading a movie?
"Error 42023" through "Error 42408"
These alerts might occur when trying to authorize iTunes or during launch when iTunes checks for authorization information.
Install the latest iTunes from apple.com/itunes/download/
Remove the SC Info folder.
If that does not resolve the issue, see iTunes: "Error 42408" or "Error 42404" after upgrading to iTunes 9.0.3.
http://support.apple.com/kb/TS3297
Also, have you looked at the previous discussions listed on the right side of this page under the heading "More Like This"? -
I am unable to play a rented movie. I keep getting an error 5103. I have downloaded the latest iTunes and am using a new MacBook Air. There doesn't sem to be any info about error 5103 in support. Please help!
ThanksHeyoo!
Greetings from Hawaii! The error message that you describe is most likely caused by an incorrect date and time setting on your computer. If the date and time are not correct, you will not be able to access the movies you rented.
To change your computer's date and time, choose System Preferences from the Apple menu, then click Date & Time. Make the necessary adjustments so that the date and time are set automatically.
Hope that helps out! Let me know how it goes -
Error 5103 tried renting a movie and now i cant watch it
Error 5103 message when trying to rent a movie now i dont know what to do
There's some info on your error message number in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
ITunes error message - "video format is not supported by the iPad" My video is mp4, mpeg-4.
When syncing my iPad 2.... Why do I get this iTunes error message? "video format is not supported by the iPad"
My video is mp4, another is mpeg-4.
I thought the iPad 2 could play almost any format.Must conform to these specs:
Video formats supported: H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
Or download an alternate video player,such as avplayerhd. -
ITunes error 7 (windows 127) VideoToolbox.dll
I have uninstalled, reinstalled, tried installing the videotoolbox.dll file seperately, and looked up just about everything i can find but nothing matches my exact problem or fixes it. When I try to open itunes i get 2 error messages. The first reads:
"The procedure entry point kVTCompressionPropertyKey_ThrottleForBackground could not be located in the dynamic link library VideoToolbox.dll"
After I click ok I get another pop up saying:
"iTunes was not installed correctly. Please reinstall iTunes
Error 7 (Windows error 127)"
Can anyone help me fix this?
Thank you
P.S. I am running Windows 7 64-bitSee iTunes launch errors caused by iAdCore.dll.
Review the rest of the user tip if required.
tt2 -
when i try and open itunes on my laptop i keep getting the error message Itunes new library and it wont let me open it. I've tried repairing it on control panel and i've also tried installing a newer version. Nothing works.
Any ideas?
CheersWell, I've been the victim of curious and unsolveable iTunes errors, too, but not the same as what you describe. I suspect it had something to do with updating my computer with an external drive/iPod mounted. Or it was just one of those funny little bugs from Apple. You might try backing up, repairing permissions, repairing the start-up volume, and resetting the PRAM.
And if that doesn't work or you already tried that, well... Have a good one!
That's a quote from my favorite cancelled cartoon show, Futurama. Bender says that to Zap Branegan as he is about to get pulled out a breech in the hull into the infinity of space. Seems like it may apply to your situation, too..... -
how to fix itunes error 1611 while restoring ios 4.3.2 , and when i restore to 4.2.1 the can be ok.plz help me
have a look at this support article.
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After iTunes update I see this - Runtime error R6034 "application has made an attempt to load the C runtime library incorrectly". ThenUninstalled then I also get iTunes was not installed correctly. Please reinstall iTunes error 7 (Windows error 1114). I've tried fixes for runtime but computer says there are no errors. I've uninstalled/reinstalled iTunes and get all the above messages. Now when I start up my computer the runtime error pops up, but once it is closed computer works fine until I try to open iTunes. I've even tried a system restore going back to November. I use iTunes for audiobooks on iPod and I'm going to get desperate soon. Any suggestion?
Follow the instructions of tt2 in: https://discussions.apple.com/thread/5822086
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Hi,
I'm running an eMac 10.3.9, iTunes 6.0.4 and an iPod 30gb photo.
I started having problems a few days before the latest iTunes update came out earlier this week, with iTunes not quitting and it not being able to find the library.
Now with the iTunes update, I get the error message
"the iPod cannot be updated. An unknown error occurred (-39)"
I have run Disk Warrior 3.0.3 over the disk and the iPod with no change.
I have run Onyx and Yasu to reset permissions, cron etc etc. with no change.
There is no reference to iPod/iTunes error -39 on the Apple website nor in this forum.
I have changed USB ports with no change.
The iPod appears in the iTunes menu and the battery charges. I can also open the iPod disk and work with the contents.
I have reset the iPod with no change. I used the 'hold the central button and Menu at the same time' trick, so could go one step further and delete everything from the iPod and start again.
But that is assuming the problem is with the iPod. If the problem is with iTunes I won't be able to reload all my songs onto the iPod.
Any hints appreciated.
Tim
eMac 1.25gHz Mac OS X (10.3.9)Problem resolved by restoring iPod to factory settings and reloading all the songs.
Prior to this I deleted iTunes and downloaded a new version from the Apple site. This did not resolve the error -39 message.
Then I took the plunge and restored the iPod. Works fine now.
I'm posting the fix to help anyone into the future with the same problem.
Tim -
cannot conect to itunes error message "itunes was unable to load data class information from sync services Reconnect or try later"
i hate itunes!!!!!!!!!!!!!!!Hello tonyb2910,
The following article should be just the thing to put Sync Services down and get your iPhone working smoothly with iTunes again.
iTunes for Windows: "Unable to load data class" or "Unable to load provider data" sync services alert
http://support.apple.com/kb/TS2690
Cheers,
Allen -
I have the same problem as many other users: updated iTunes on Windows 7 on Jan 26, 2014 and iTunes does not open. First message "unable to locate component- MSVCR80.dll was not found" then "iTunes was not installed correctly. Please reinstall iTunes - Error 7 (Windows error 126)". When will Apple fix this? Don’t feel like uninstalling all Apple software and then re-installing it as suggested, as I am on a terribly slow internet connection while travelling in the DR Congo.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall press on)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
When I try to open iTunes, Error 2 appears saying that itunes won't open because "Apple Application Support was not found". What do I do???
If your problem is only w/iTunes, you really should re-post over in the iTunes for Windows forums instead of the iPod forums.
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I have a 4th generation iPod. My system is Windows 7, 64-bit. iPod not recognized in iTunes. It is in my computer. Also getting iTunes error message about cd/dvd drivers not properly installed. I've restalled 5 times and still not working. Finally got iPod software to properly install. Please help!
Did you try this:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
i downgrad my iphone from ios5 to ios 4.3.3 and after restoring the ios 4.3.3 i fixed all itunes error but after that my i phone screen turned off and the apple logo didnt shows up any more what ever i did my iphone model 4 gsm and fyi i try all the ways to turn it on but it didnt sucsses
roaminggnome
thanks for helping but i didnt know that is the downgrade is forbidden and i ask for help and u didnt help me so i just want to thank u for telling me that is the downgrade is forbidden >>> but now i didnt have i phone any more so thank u so much again >>>>
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