ITunes error (-54) problem. Please help?

I plug in my iPod Touch 4th generation into my Windows Vista computer, then a pop up comes and says "The iPod 'Anthony's iPod' cannot be synced. An unknown error occurred (-54)" How do I fix this? Please help me, I tried restoring, but no luck :\

Se this previous discussion:
https://discussions.apple.com/message/17695976#17695976

Similar Messages

  • My phone switches off after showing horizontal lines on the screen during the restore process and then shows the error 9 problem. please help i am so stressed.

    Hello
    My iphone  4S switches off after showing horizontal lines on the screen cutting through the apple logo during the restore process and then right after my iTunes shows the error 9 message, this happened 2 days ago when my phone just switched off unexpectedily and has been in this recovery mode since then. i have watched videos on Youtube and i have disabled Firewall before starting the process, i think i have done almost everything. please help anyone what do i do from here?
    Just for interest sake i watched this video on youtube where this guy had the same problem  but the difference is that he had it on an iPad. he opened the ipad up and did something on the ipad, it took less than a minute then his ipad worked.
    I would appreciate it if someone would respond to this as fast as they can i am so stressed.
    Regards
    Lwando

    Read here:
    http://support.apple.com/kb/ts3694#9
    Error 9 is usually a security software issue.

  • Yet another error 8 problem, please help!

    I've read a lot of the archives on this topic, but still can't figure it out.
    I got an iMac and my father got one too. He has adelphia with ip phone system, and his machine is hard wired to the network. I have comcast with wireless Belkin N router and ip phone. We both can connect to each other with text chat. We can both connect to [email protected], and we get the video, so it seems to connect and work properly. When we connect to each other, we always get the error 8. When I call him, first is says it's trying, he gets the request and accepts. Then we get the communication error, and I get a message saying that I didn't respond.
    I checked all ports, and even created a special firewall setting under preferences --> sharing for ichat, allowing all the ports, based on what I found on these discussions. We both set the preferences --> Quicktime to 1.5mbps.
    At first I thought the issue was due to his ip phone system, but if that was the problem, would he be able to connect to the apple test server? I don't think so. So, why can we both connect to the tester, but not to each other?
    Please help! I talked him into getting the Mac because of the sweet video chat system, and now it won't work. He's getting really frustrated, and so am I.
    Is anyone willing to try a chat with me to see if we can connect? Or can someone try to help me troubleshoot this problem?
    Thanks!

    Tony,
    I was able to connect with you a week ago. I've tried to connect to my dad once again, and got error 8. He tried calling me, and I got this message:
    Date/Time: 2007-09-04 20:26:35.103 -0500
    OS Version: 10.4.10 (Build 8R2232)
    Report Version: 4
    iChat Connection Log:
    AVChat started with ID 2725045088.
    0xe54c160: State change from AVChatNoState to AVChatStateWaiting.
    [email protected]: State change from AVChatNoState to AVChatStateInvited.
    0xe54c160: State change from AVChatStateWaiting to AVChatStateConnecting.
    [email protected]: State change from AVChatStateInvited to AVChatStateConnecting.
    0xe54c160: State change from AVChatStateConnecting to AVChatStateEnded.
    Chat ended with error -8
    [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
    Chat ended with error -8
    Video Conference Error Report:
    @:0 type=4 (00000000/22)
    [VCSIP_INVITEERROR]
    [19]
    @SIP/SIP.c:2448 type=4 (900A0015/22)
    [SIPConnectIPPort failed]
    @SIP/SIP.c:2448 type=4 (900A0015/22)
    [SIPConnectIPPort failed]
    Video Conference Support Report:
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [INVITE sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP 192.168.2.2;branch=z9hG4bK61e144584b4736ae
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>
    From: "[email protected]" <sip:[email protected]>;tag=60733994
    Call-ID: 0561985a-5b4f-11dc-af78-b580b2a413c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>;isfocus
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 522
    v=0
    o=stevecrumley 0 0 IN IP4 192.168.2.2
    [email protected]
    c=IN IP4 192.168.2.2
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2160
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16386 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:1391639951
    m=video 16384 RTP/AVP 126 34
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:20
    a=RTCP:AUDIO 16387 VIDEO 16385
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=rtpID:-952210676
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [INVITE sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP 192.168.2.2;branch=z9hG4bK61e144584b4736ae
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>
    From: "[email protected]" <sip:[email protected]>;tag=60733994
    Call-ID: 0561985a-5b4f-11dc-af78-b580b2a413c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>;isfocus
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 522
    v=0
    o=stevecrumley 0 0 IN IP4 192.168.2.2
    [email protected]
    c=IN IP4 192.168.2.2
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2160
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16386 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:1391639951
    m=video 16384 RTP/AVP 126 34
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:20
    a=RTCP:AUDIO 16387 VIDEO 16385
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=rtpID:-952210676
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [INVITE sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP 192.168.2.2;branch=z9hG4bK61e144584b4736ae
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>
    From: "[email protected]" <sip:[email protected]>;tag=60733994
    Call-ID: 0561985a-5b4f-11dc-af78-b580b2a413c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]>;isfocus
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 522
    v=0
    o=stevecrumley 0 0 IN IP4 192.168.2.2
    [email protected]
    c=IN IP4 192.168.2.2
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2160
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 16386 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:1391639951
    m=video 16384 RTP/AVP 126 34
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:20
    a=RTCP:AUDIO 16387 VIDEO 16385
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=rtpID:-952210676
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [INVITE sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP m.0:1443;branch=z9hG4bK2b4035ec00449750
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>
    From: "[email protected]" <sip:[email protected]>;tag=1455455830
    Call-ID: 043044e0-5b4f-11dc-af78-a959664813c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]:1443>;isfocus
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 524
    v=0
    o=stevecrumley 0 0 IN IP4 m.0
    [email protected]
    c=IN IP4 m.0
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2160
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 1425 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:1391639951
    m=video 1074 RTP/AVP 126 34
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:20
    a=RTCP:AUDIO 1616 VIDEO 1495
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=rtpID:-952210676
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [INVITE sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP m.0:1443;branch=z9hG4bK2b4035ec00449750
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>
    From: "[email protected]" <sip:[email protected]>;tag=1455455830
    Call-ID: 043044e0-5b4f-11dc-af78-a959664813c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]:1443>;isfocus
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 524
    v=0
    o=stevecrumley 0 0 IN IP4 m.0
    [email protected]
    c=IN IP4 m.0
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2160
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 1425 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:1391639951
    m=video 1074 RTP/AVP 126 34
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:20
    a=RTCP:AUDIO 1616 VIDEO 1495
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=rtpID:-952210676
    @SIP/Transport.c:1218 type=1 (00000000/0)
    [INVITE sip:[email protected] SIP/2.0
    Via: SIP/2.0/UDP m.0:1443;branch=z9hG4bK2b4035ec00449750
    Max-Forwards: 70
    To: "u0" <sip:[email protected]>
    From: "[email protected]" <sip:[email protected]>;tag=1455455830
    Call-ID: 043044e0-5b4f-11dc-af78-a959664813c4@lip
    CSeq: 1 INVITE
    Contact: <sip:[email protected]:1443>;isfocus
    User-Agent: Viceroy 1.2
    Content-Type: application/sdp
    Content-Length: 524
    v=0
    o=stevecrumley 0 0 IN IP4 m.0
    [email protected]
    c=IN IP4 m.0
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2160
    a=bandwidthDetection:YES
    a=iChatEncryption:NO
    m=audio 1425 RTP/AVP 12 3 0
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:1391639951
    m=video 1074 RTP/AVP 126 34
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:20
    a=RTCP:AUDIO 1616 VIDEO 1495
    a=pogo
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480
    a=rtpID:-952210676
    @:0 type=2 (00000000/22)
    [VCVIDEO_OUTGOINGATTEMPT]
    [4]

  • Itunes Error -50. Please help!

    Hello,
    I just recently bought the iPhone 4, and I was planing on bringing it home and putting my entire music library onto it. i placed the sync and went to bed (the camping was taking its toll on me). when I woke up, i checked itunes and one song could not be sync due to an error -50. does anyone know how to solve this? please reply.

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • My iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: "unknown error (36), i´ve tried to do lot of things but i can´t  solve my problem. please help!!

    my iphone is on recovery mode and i can´t turn on it, when i try to recover it from itunes i get: unknown error (36), i´ve tried to do lot of things but i can´t solve my problem. please help!!

    Hi, i had the same problem. Try to find the file "apple" or "itunes" don't know it anymore exactly. Ahm well you need to delet any information or just plug in your iphone into an other computer. important is that your iphone never has been pluged in this computer before. This was what i did, and it worked!

  • ýesterday  my iphone 5c screen  suddendly  shows connect to itune and i try to restore it using itune but halfway i got a message error occured (14). please help me in solving this problem.

    ýesterday  my iphone 5c screen  suddendly  shows connect to itune and i try to restore it using itune but halfway i got a message error occured (14). please help me in solving this problem.

    what did you learn when you search the internet for iPhone error 14?

  • TS1368 I have a problem downloading music i have bought off of iTunes. It says unknown error 502. Please help.

    I have a problem downloading music i have bought off of iTunes. It says unknown error 502. Please help.

    Hello Matthew,
    Thank you for the details of the issue you are experiencing with the iTunes Store.  I recommend continuing with the steps in the following article:
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132.  Please help.

    I backed up my movies and rebuild my computer, and after making sure i'm using the latest version of itunes and quicktime and and making sure i still had spare computer authorizations, i still get error 23132.  Please help.

    I had this exact issue.  Spent over an hour on the phone with apple support, they couldn't resolve.  Here is what I ended up doing, that worked.
    1.  Turned iTunes match off on all my iOS devices
    2.  Deleted the offending playlists from the iOS device they originated on
    3.  Started iTunes, let it run (literally) for an hour before it became responsive.  First thing I did, before clicking anywere else was disable iTunes match.  If I clicked anywhere, it would clock for another hour.
    4.  Let iTunes run overnight, by morning it had cleaned out the repeating play lists.  This got my Mac/iTunes back to an operable state.
    5.  Restore iPhones from backup in iTunes.
    What was causing my issue was a single playlist that was created on an iPhone, then suddenly showed up with several thousand duplicates on my other iPhone.  The culprit playlist did not, for some reason, duplicate itself on my two iPads.  Apple support seemed to think it was because the problem iPhone tried to sync the playlist to iCloud over and over again unsuccessfully, then it finally went through and populated the thousands of blank/failed playlists which then tried to propigate to iTunes and my other iOS devices.  Seems like a reasonable theory.
    I have not yet re-enabled iTunes match.  So, no idea what will happen if I decide to go back down that rabbit hole.

  • Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?

    Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?
    repeatedly tried from diffierent computers and the same error code pops up (error -1)

    That's a hardware problem which will require a trip to the Apple store for evaluation, unless your phone has been jailbroken, then it's a corrupt hosts file (and we can't help you with that here as it is against the forum's terms of use).

  • Hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(

    hi guys i have an ipad 1 and when i plug it in to my macbook pro picasa opens up and show its name but when i open itunes i cant find the name, ive been working my head out to solve the problem please help me:(

    Pay no attention to iinami, the amount of replies to people saying their handsets must have been jailbroken everytime iTunes throws out an error is tremendous. (Clearly you don't need to have any real knowledge to get to level 3 on these forums, let's hope apple's geniuses know a lot more than some of their customers.)
    http://support.apple.com/kb/TS3694
    Solution below.
    Error 9
    This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.

  • Error 2755 when trying to install itunes on my laptop please help

    error 2755 when trying to install itunes on my laptop please help
    the installation process gets so far then the error 2755 appears saying that it cannot be installed

    Hey AJS4862,
    Thanks for the question. If I understand correctly, you are having trouble installing iTunes on Windows. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    Issues installing iTunes for Windows - Apple Support
    Thanks for using Apple Support Communities.
    Have a great day,
    Mario

  • TS3694 hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!

    hi, I was trying to update my iPhone 3gS but when I turn it on again iTunes send me a message that says error 3194 occurs, please help me!!

    If the screen shows a plug going to itunes, then you have no choice,  It's in recovery mode.  You'll be given the chance to restore from a backup either from itunes or icloud.
    I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead.  At any rate, doing a restore does not change the ios.

  • HT201413 Whenever i try to sync my ipod a message keeps coming up saying "1 or more items could not be synced", apparently its error -69. Please help, i've tried rebooting my laptop, installing the latest itunes and turning off the wifi but nothing seems

    Whenever i try to sync my ipod a message keeps coming up saying "1 or more items could not be synced", apparently its error -69. Please help, i've tried rebooting my laptop, installing the latest itunes and turning off the wifi but nothing seems to work.

    Are you using security software on your PC? If yes, try to disable the software or check the settings. More info here: http://support.apple.com/kb/TS3125

  • I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??

    I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??

    http://tinyurl.com/nyj36v

  • TS3694 Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

    Hello. I have an iphone 3gs 8gb factory unlocked. Currently its running on ios 5.0.1 and I am trying to update it ios 5.1.1 but its not updating. The itunes downloads the ios 5.1.1and gives back unknown error(3194). Please help.

    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • HT1539 When I was downloading a movie on iTunes, I got an error -50. Please help.

    hen I was downloading a movie on iTunes, I got an error -50. Please help.

    Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

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