ITunes error -69 when syncing music to iPhone 6+

Windows 8.1, iTunes 12.0.1.26. Factory reset iPhone. Restored iPhone from known good backup. Now trying to get all my music onto the iPhone. iTunes stops in the middle of the sync with this message: "iTunes could not copy [track info] to [iPhone 6+] because an unknown error occurred (-69).
I factory reset iPhone after failure, tried again. iTunes still failed, reporting the same error, but in a different place during the sync.

I stopped using iCloud and started to sync everything to my MacBook Pro. I had also done a restore just to make sure it was being ungunked. Everything works perfectly now. I'm back to using my laptop iTunes for backing up my iPhone 4S

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    Before today I was also having a disc space issue with a large block of "other". I deleted the music data from my iphone and that fixed that problem, however, the phone was still not syncing the majority (4800 of 5000) songs.
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