ITunes Error 7 (Windows error 193)
Hi
My OS is Windows 8.1 64 bits.
I used to use iTunes for everything with my iPhone 5S but since last week, everytime I try to open iTunes I receive the message:
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 193)."
I search about this error and try everything to fix it but no sucess.
Anyone can help me?
Thanks
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2
Similar Messages
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Hi!
So i think i closed the wrong service at some point a few weeks back (apple mobile device) but iTunes remained working after that for another week. I then updated iTunes and i get the same "Service ‘Apple Mobile Device’ (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." every time. If i click ignore, just so i can access iTunes with out syncing my iPod (touch 2nd gen) i then get 'iTunes was not installed correctly. Please re-install iTunes. Error 7 (Windows error 193)" when it has all installed. I don't understand what the problem is anymore as I have looked at other questions on the apple website, carried out the advice and it hasn't work. Any of them.
Tings I have done:
- Wiped all iTunes and Apple data from my computer (if you search for 'iTunes' or 'Apple' nothing comes up apart from applets from system code.
- Attached iPod before iTunes install and updated drivers.
- Installed iTunes as 'Run as administrator'
- Uninstalled and re-installed the software nearly 20 times now and rebooted the computer in between everytime.
Please someone help because i really need to get music on my ipod and i enjoy the ease of use of iTunes compared to spotify or Windows Media Player.For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
Regarding AMDS failures there is a hint in another thread that disabling the Windows Firewall before attempting to reinstall may help, otherwise take a look at the steps outlined in this post. Re: Can't install iTunes 12.1 on Windows 7 64-bit. I know they look a little daunting, but the process of generating the logs themselves isn't that hard to do. Extracting useful information from them is still a challenge but maybe something will leap out. If you want to post the log for the failed components for me to have a look at here or in the other thread please edit out any personal information, particularly your email address, first.
tt2 -
I get error 7 (windows error 193) when trying to reinstall itunes on all my devices: computer, Iphone, Ipad Air.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
Itunes download problem, Error 7, Windows error 193
I was trying to download the latest Itunes update, which failed 3 times. I recieved an error message "Error 7, Windows Error 193". I followed the instructions on Apple Support to download the latest installer for windows 7, but that still didn't work. What do I do?
Hi laney576,
Thanks for using Apple Support Communities. I would recommend trying a thorough removal and reinstall of iTunes as described here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari -
Itunes install issues error 7 - Windows error 193
Gents,
I am using Windows 7, had iTunes for years no issues I couldn't solve myself, this time I need help.
When the last update of iTunes came on, I tried to update my version but couldn't do the update (I don't remember the error message details, it just said that I had to re-install iTunes).
So I cleared ITunes and all Apple related softwares from my computer (yes in the recommended order, and yes I rebooted in between) tried to re-installed (numerous times) and I always get the same error messageS:
"Couldn't install ITunes Error 7 (Windows error 193)" and also "ITunes helper was not installed correctly"
When running the installer I get the error message "Apple Mobile device failed to start", even if I ignore this message during the install, I am unable to open iTunes once the install is done. (the install goes through and says install finished).
Note: I also tried to "fix" during the install, it didn't work.
Context / Trials / Notes:
- I tried to "repair" the Apple Mobile Device in programs (unsuccessfully)
- I had 2 Apple Mobile Device services, so after a complete un-install and reboot, I manually (command prompt) remove the last service
- In all my un-install attempts I went on the C: drive and made sure ALL folders were cleared of apple / iTunes traces. Delete ITunes setup file, empty the recycle bin of course, reboot etc)
- Windows is up-to-date - No viruses (using Malwarebyte/ AVG & Spybot).
I am at a loss, spent a lot of hours on the computer and on forums, but couldn't find the fix.
I would greatly appreciate your help, this is getting on my nerves and I really need to change the music on my iphone ! (lol)
thank you in advanceIf the above hasn't helped then for general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with third party software.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
Disabling your AV during installation may sometimes help.
tt2 -
help. my iTunes wont open. I keep getting the message error7 (windows error 193). contacted Microsoft they said contact iTunes support. I have uninstalled all iTunes componets and then reinstalled everything but message still comes up... its driving me crazy.
If it's a Windows error, it's typically going to be a Microsoft problem. Uninstall any security software you have and if you have a restore point for your PC, you may want to restore your PC back to when iTunes was working normally. If none of those work you would need to contact Microsoft and demand help.
-
Since yesterday, I failed to update the latest iTunes. Today i tried to open iTunes but it says iTunes were not installed properly. And this error 7 (Windows error 193) popped out. I tried to search the solution by people suggestions,which is uninstall all the apple program and reinstall it again. I tried few times but the same thing came out. What am I suppose to do for this problem?
So each time you have tried to install an older build you have followed the removal steps given in the second box of my user tip, or some similar process, that uninstalls all Apple software components, and cleans the folders those components would have installed to, rebooted, and then tried an alternate build?
Do you recieve any error messages during the installation? Have you, for example, tried the process outlined at Install Missing Components? If so which component will not install and what error message does it give you? I can point you in the direction of steps to generate installation logs if you wish. Actually, see my post in this thread: Can't install iTunes 12.1 on Windows 7 64-bit.
Which builds have you tried?
iTunes 12.1.1.4 for Windows (32-bit) - iTunesSetup.exe (2015-02-18)
iTunes 12.1.1.4 for Windows (64-bit) - itunes6464setup.exe (2015-02-17)
iTunes 12.1.1.4 for Windows (64-bit - for older video cards) - iTunes64Setup.exe (2015-02-18)
iTunes 12.1.0.71 for Windows (32-bit) - itunessetup.exe (2015-01-28)
iTunes 12.1.0.71 for Windows (64-bit) - itunes6464setup.exe (2015-01-28)
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
iTunes 11.4.0.18 for Windows (32-bit) - iTunesSetup.exe (2014-09-09)
iTunes 11.4.0.18 for Windows (64-bit) - iTunes64Setup.exe (2014-09-09)
Or something specific from OldApps.com?
What was the last build of iTunes that successfully ran for you?
tt2 -
Unable to install iTunes after converting from Windows Vista to Windows 7. Am told installation was successful, then "iTunes was not installed correctly", followed by "Error 7 (Windows error 193). I have my iPod plugged into my computer via USB port. What am I doing wrong?
i have the only account on my laptop so have checked and am the account administrator
i run windows 7 home premium
I have the same problem and
have followed the link uninstalling in the correct order,
then restarted as per instructions,
went to Apple to download itunes,
hit download now,
Visit the iTunes download page. Click Download Now to download the iTunes installer. When prompted, click Save (instead of Run).
did not get a save instead of run prompt
Right click on iTunesSetup or iTunes64Setup (the installer you downloaded in step 3).
If you have Windows Vista, Windows 7, and Windows 8: Choose "Run as administrator."
i can only click run as administrator from right clicking the shortcut on my desktop screen
If iTunes fails to install or repair, it might be necessary to remove components left from a previous installation of iTunes and then reinstall.
sick of doing this
at least 7 or 8 times i have re installed itunes to no avail
troubleshooting no better
please help. pulling my hair out at this stage
it was working fine until 2 days ago when i opened itunes it offered to update to 12.1
not working since i clicked yes
also i have gone to restore previous point and ffs there are no restore points before my multiple reinstalls
really dont want to have to restore factory settings -
I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).
I cannot install iTunes on Windows 7 I receive the Error 7 (Windows Error 193).
I have uninstalled and reinstalled a few times but with no luck. Does anyone have another option?For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If the above steps haven't helped try installing:
iTunes 12.1.0.71 for Windows (64-bit - for older video cards) - itunes64setup.exe (2015-01-28)
which is a 64-bit installer for a 32-bit core program, similar to previous 64-bit releases of iTunes.
Or roll back to:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe (2014-10-16)
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe (2014-10-16)
as appropriate.
tt2 -
I've had iTunes on my PC for years (Windows 7 now). I ran an offered Apple iTunes update recently which seemed to mess up the system. When trying to open iTunes, I get the error "Error 7 (Windows error 193)." I've tried to repair iTunes, removed all iTunes files and install as new, etc. Nothing works. The same error message comes up. Also, during installation, I get the message:
Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services.
ABORT RETRY IGNORE
I've tried RETRY and IGNORE with no success.
Tlhanks for any help you could offer.
Bill J. St. LouisHello Stlouwill,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows: "Error 7" message when opening iTunes
http://support.apple.com/kb/ts3074
Best of luck,
Mario -
After atempting to update to iTunes 11.something (.3 or .4 which I had been avoiding because of past experiences) I get this message when I try & open iTuunes. ITunes was not installed correctly please reinstall iTunes. Error 7 (Windows error 193). I have attempted to download iTunes several times. What can I do?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Windows error 193 when downloading itunes
windows error 193 when downloading itunes
it says (error 193) itunes did not install correctly please reinstall itunes and i did and it wont work it says the same thing
and im running on a windows hp
this is not wizard
i guess i have the same problem as him -
Unable to install itunes error 7 and windows error 193
I could not update my itunes. I have Windows 7. I got an error 7 and windows error 193.
I followed itunes Microsoft.Net fix but it did not work.
I get a message to reinstall. Itunes is successfully installed.
But then there is a message that I need to reinstall and error 7.Hi
-
I try to open my itunes and I get an error 7 Windows error 193
Everytime I try to start up itunes I get an error; Error 7 (Windows Error 193). I've uninstalled it and then reinstalled the program and I continue to get the same message. I have no idea what to do. This happened after I updated my phone to the new system for the iphone. Please someone help to find out how to get my itunes back up and running!!!
Thanks!The problem has been fixed with the most recent OS X software update.
-
Help! Following a standard upgrade I got the error message "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 193).
I am running Windows 7 and installing again brings the message "Apple Mobile Device Service failed to start. Verify that you have sufficient privileges to start system services"
I have uninstalled everything Apple, deleted all related folders and run as administrator numerous times with no luck.
I had hoped that iTunes 12.1.2 would resolve the issue, unfortunately it failed to do so leaving me iTunes free which is driving me mad!
Can anyone advise what else I can do to resolve the error and bring back iTunes?
ThanksFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version, or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I tried to download the latest upgrade and I got a message telling me "The application or DLL ProgramFiles/CommonFiles/Apple/Applie Application Support\ApplePushService.dll is not a valid Windows image. Please check this against your installation diskette." and then below that another message "iTunes was no installed correctly. Please reinstall iTunes. Error 7 (Windows error 193). I tried reinstalling and it still will not work.
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7,now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP,head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever
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