ITunes error 9006

I'm using iTunes 10.5.3.3 (the latest) and am trying to download a movie I purchased, but it's stuck at 2.1MB of 1.65GB with error 9006.  I download podcasts every day with no problems, so I'm at a loss to figure out why this one movie will not download.
I've tried downloading the movie at work (failed with error 9006)
I've tried downloading the movie at home(failed with error 9006)
I've tried downloading the movie at a Starbucks (failed with error 9006)
Clearly the problem is not the wireless service (it fails on any network I try).
It's not affecting any other purchases (music, podcasts, application updates), all of which download flawlessly every day (podcasts) or every few days (application updates).
Previoius movie downloads worked, so why, all of a sudden is this happening under such a very narrow set of circumstances?
It cannot be anti-virus related because, if it was, it would be affecting *ALL* download from iTunes, not just a single movie, so please don't reply with that as a suggestion because it's clearly not the answer and I refuse to waste my time on suggestions like that which only endanger my computer to attacks when those protections are turned off.

It's quite interesting how a business model like this survives: you pay your money, and you don't receive your product. Since much of the software that one tries to download on iTunes simply does not download, the business model should be changed to bill you AFTER the movies is successfully download, not before. Too much time and hassle is spent trying to get a credit because of iTunes unreliability issues.

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    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
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    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
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