Itunes error -9808, an unknown error occured. Please Help!!!

Question

I am trying to purchase music on itunes store and every time i try to log in I get the above message. I have followed all the apple and microsoft suggestions for remedies, I have removed and reinstalled itunes, I have laboriously connected and installed itunes on an old desktop which can access the itunes store fine (same antivirus on desktop as laptop), so its not my router causing problems. Firewall is set to allow access, and even when turned off makes no difference. THe following is the details of the networking diagnostic on itunes
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
FUJITSU SIEMENS LIFEBOOK S7010
iTunes 7.4.2.4
Current user is an administrator.
Network Adapter Information
Adapter Name: {BFEC084F-2B13-4637-AE39-65153550F52C}
Description: Intel(R) PRO/Wireless 2200BG Network Connection - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Thu Sep 27 14:44:07 2007
Lease Expires: Fri Sep 28 14:44:07 2007
DNS Servers: 192.168.1.1
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
An unknown error occurred (-9808).
I have searched all the posts I can find on this issue but no advice seems to help! Any bright spark out there who can try and shed light on the problem>
Please>
Message was edited by: glennvet

Answer 1

Sorry it did not save all of my message. Here is the full one
Hi,
I am NOT a computer boff at all, but this issue has bugged me for 2 days. I have just resolved it by the following:-
1 Start Internet Explorer.
2 On the Tools menu, click Internet Options.
3 Click the Advanced tab. In the Security section, make sure that the Check for server certificate revocation check box is cleared, and that the Use SSL 2.0 and the Use SSL 3.0 check boxes are selected.
Click OK.
I had just reinstalled MSN Messenger could not sign in. Following their troubleshooting advice I completed the above actions and it resolved the issue.
I then tried Itunes again and it worked !! I have also downloaded a track and it plays fine!!
I don't know how or why it worked, but it did for me !!
I hope this helps