ITunes error (-9812)

"+We could not complete your iTunes Store request. An unknown error occured (-9812).+
+There was an error in the iTunes Store. Please try again later.+"
I get this error every time I try to do anything with the iTunes store. I've looked around, but I can't find any relevent help.
Anyone know what to do?

That's what I thought originally, but the problem started three days ago, and I haven't been able to do anything since.
Oh, by the way, I had never tried previously, it's just that I got a $AU20 music card for my birthday on Wednesday.
edit
My network connection is fine as well, otherwise I wouldn't be posting here :/
Message was edited by: Jawz

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Itune Error (-9812).. Help

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hi grant_w12!
are you still getting the -9812?
the Apple KB doc on it was updated earlier today. there's now an alternate troubleshooting technique listed:
iTunes for Windows: Error -9812 when accessing the iTunes Music Store
... here's a direct link through to the MS KB doc that is referenced:
(MS) You cannot install some updates or programs
love, b

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Message was edited by: Charleene

try if this helps: http://blog.macguy.info/2010/01/itunes-error-9812-itunes-for-windows.html.
here's the official troubleshooting tips: http://support.apple.com/kb/TS3297
JGG

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stevie_why wrote:
unknown error (-9812)
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Found this to be helpful in another forum. I clicked on the link and installed the update, my phone was immediately found and I'm currently updating to OS 4. I had previously went into Add/Remove Programs and "Repaired" iTunes as well as backed up as well as removed all my music from my iPhone before I found this update. Good luck!
http://discussions.apple.com/thread.jspa?threadID=2477382&tstart=-1
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Anyone have a fix for Unknown Error (-9812)?

Whenever I try to log on to my iTunes account, I keep getting the following message:
"We could not complete your iTunes store request. An unknown error occurred
(-9812). There was an error in the iTunes store. Please try again later."
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Oh - I answered on your other post.
Try turning your cable modem off for a minute.
Here's an article on that error, easily found by googling itunes error 9812:
http://docs.info.apple.com/article.html?artnum=301520

Unkown error (-9812)

I'm having trouble accessing the iTunes store. I keep on getting
"We could not complete your iTunes Store request. And unknown error occured (-9812). There was an error in the itunes sotre. Please try again later."
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My connection works fine. Another computer (Intel Macbook 10.4.11) can connect fine no problem.
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Message was edited by: Chris50

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http://blog.macguy.info/2010/01/itunes-error-9812-itunes-for-windows.html

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Hello, I really hope someone can help me.
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Just doublechecking, Dave. Have you worked through the following document in the course of your troubleshooting to date?
[iTunes for Windows: Error -9812 when accessing the iTunes Store|http://support.apple.com/kb/TA23179]

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We're having similar connection issues, and the error log on our web server says something about a certificate error. I noted that last year on this date there were messages related to certificates. Is it possible they are updated every Dec 2, and we should count on some down time?
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Anybody got any ideas other than the firewall crap....i have no firewall setup anymore, still unable to get to itunes music store...what gives?
And i am ion a cable modem....not dial-up....or accelerator
thanks!

Found it This worked perfectly
http://www.google.com/search?tab=gw&q=Itunes%209812 found this.
"Wednesday, February 23, 2005
Error 9812
Recall I was having this problem with ITunes. I decided to cruise some of the Apple help forums to see what I could find, turns out a few other people were having the same problem. Finally some kind soul found the fix and posted it in the forum!
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Another Login Problem - Error 9812, PLEASE HELP!!!

It works fine in OSX but once I change to windows, the iTunes store keep saying error-9812
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Microsoft Windows Vista Professional (Build 6000)
Apple Computer, Inc. MacBook1,1
iTunes 7.4.2.4
Current user is not an administrator.
Network Adapter Information
Adapter Name: {25E90BAD-42B6-4700-BC2D-6E3204E3308E}
Description: Bluetooth Device (Personal Area Network)
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 10:00:00 1970
Lease Expires: Thu Jan 01 10:00:00 1970
DNS Servers:
Adapter Name: {29ABB9F0-3A26-413E-A9A6-B169AE1F4388}
Description: Atheros AR5006EXS Wireless Network Adapter
IP Address: 192.168.15.4
Subnet Mask: 255.255.255.224
Default Gateway: 192.168.15.1
DHCP Enabled: Yes
DHCP Server: 192.168.15.1
Lease Obtained: Tue Oct 02 22:45:58 2007
Lease Expires: Wed Oct 03 22:45:58 2007
DNS Servers: 10.1.1.1
Adapter Name: {8718E1A5-77F3-4FAB-9FBA-FE46801B328B}
Description: Marvell Yukon 88E8053 PCI-E Gigabit Ethernet Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 10:00:00 1970
Lease Expires: Thu Jan 01 10:00:00 1970
DNS Servers:
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
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The network connection timed out.
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Try updating or disabling any internet security (anti-virus, firewall, etc) on your comp and try again.
Or maybe something here can help:
http://discussions.apple.com/thread.jspa?messageID=5309099&#5309099

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