Itunes error meesage HELP!!!

Every time i press the the Itunes icon this appears...
iTunes has encountered a problem and needs to close. we are sorry for this inconvenience. what should i do. i already tried reinstalling it.

tried downloading it, but it didn't find anything, and i tried the tip (http://docs.info.apple.com/article.html?artnum=302386) that usually works (this has happened b4), but its still showing me the itunes has encountered an error and needs to close window
any more suggestions?

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