Itunes error message- won't open
Yesterday i went to open itunes and the error message 'itunes has stopped working' came up, i reinstalled itunes today and it still does the same. I just checked Quicktime and thats doing the same aswell. any help would be great thanks
hi there, ive been getting the same problem and ive tried everything in the links supplied, i have even downloaded quicktime seperately and the downloaded itune, if my windows installer open itunes then it will work but you keep have to uninstall, download and re-install, very, very inconsiderate, i have also created a post but no replies yet, apple support on phone are useless, i think it is itunes conflicting with quicktime but as you downlod both versions together, what can you do, i wouldnt mind if they conflicted wiv roxio of nero but its their own stupid programs that are doing it, i am very anoyed, tryed to work this out for 6 days now, anyway i hope you have more luck than i have had
bazza
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ITunes error message. Cannot open or sync
Hi
I've been having problems with iTunes since downloading the new software for os4. I upgraded my iTunes to 9 and it worked once, in order to complete the software upgrade on my iPhone. Now every time I try to open iTunes it comes up with an error message
Cannot create the directory 'C:\ProgramFiles\iTunes\iTunes.Resources\ja.lproj\ DevicePrefsRingtones.nib'
A file with this name already exists. Please remame or remove the file and click retry or cable to exit.
I have tried looking for the file name and i can't find it, it doesn't come up in a search nor when I manually look for it. I can find other file pathways but not the ring tone one.
I think the problem has occurred after I downloaded a ringtone from a non apple site.
I'm unable to open iTunes at all. I have tried downloading a new version but it gets halfway though download and say that it already exists. I don't want to delete iTunes as I will lose all my data.
It has also corrupted my iPod function on my iPhone and that no longer works.
I hope I have put enough detail in my post for you to help, this is my first time posting!!!
Thanks.When you start iTunes, do you get a message about Windows configuring stuff before the error message.
When you start iTunes it checks to see if it is installed correctly and triggers a repair if not.
This kind of message usually occurs when something has got corrupted.
First try running a disk check to see if any problems are fixed. If they are try reinstalling.
http://support.microsoft.com/?kbid=315265
If not, try renaming the folder C:\ProgramFiles\iTunes\iTunes.Resources\ja.lproj\ as something else, then reinstall. Maybe that will trick the installer into getting past this. -
Mavericks Upgrade Caused Itunes error and won't open now
I was using the current version of itunes 11.2.1 just fine on my macbook pro (2009) until that same day I upgraded to Mavericks. Now Itunes tells me I need to be in 64 bit. I was indeed already operating in 64 bit though prior to upgrade. I looked at the Get Info on my Itunes as the error message suggested but the 32 bit box option is NOT checked.
I went into my system report and looked at the various apps I have that used either 64 bit or 32 bit options. Some were indeed using 64 bit, however the Itunes report showed:
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Last Modified: 3/5/14, 7:44 AM
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But to show you that the computer is capable of being in the 64bit mode.... here is the report from IMovie:
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I transfer all of my sheet music onto my Ipad Onsong App via Itunes on the mac when I sync. I am dead in the water right now
I have searched High and Low online trying to find a solution. Any suggetions as to how I can proceed?
And NO.... I don't use Time Machine (my bad... but too late now....)hi there, ive been getting the same problem and ive tried everything in the links supplied, i have even downloaded quicktime seperately and the downloaded itune, if my windows installer open itunes then it will work but you keep have to uninstall, download and re-install, very, very inconsiderate, i have also created a post but no replies yet, apple support on phone are useless, i think it is itunes conflicting with quicktime but as you downlod both versions together, what can you do, i wouldnt mind if they conflicted wiv roxio of nero but its their own stupid programs that are doing it, i am very anoyed, tryed to work this out for 6 days now, anyway i hope you have more luck than i have had
bazza -
Error message:Won't open an iphoto library file & will not import new pix
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Thanks, I KNEW it was something I did. Never had any trouble before.
There is no way I can retrieve the deleted files. Emptied trash many times since then. Camera has been in repair shop for several weeks. And, as you already know, you are correct that I was deleting without iPhoto being launched.
I am using 2.0.1. It's not clever enough to update it's files? And what does that have to do with importing new pix? I have not gotten my 15 page list out to see if the photos I deleted are still in the albums.
In the future, should I delete from the main library? or the album? if I want them permanently gone (while in iPhoto, of course). It was so much easier to delete from a numerical list than to have view the photos, but I will not do that again if it is not good for my application. -
Instaverse gives error message, won't open
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ITunes Error Message Won't Let Me Finish Syncing...
When I sync my iPod it comes up with and error message that says "Error occured reading iPod, the disk could not be read from or written to." I was wondering if anyone else has had this problem, and if they may have found a solution that they would be willing to share... I would appreciate the help...
Thanks!this message can show up on Macs too.
this document is a good place to start:
"Disk cannot be read from or written to" when syncing iPod or "Firmware update failure" error when updating or restoring iPod
... but if you're connecting to a Toshiba laptop, first see:
iPod not recognized correctly on Toshiba laptop -
IPhoto error message - won't open at all!!!
Anytime I try to use iPhoto I recieve the following message:
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I have downloaded the newest version and tried installing, but also won't accept that. I have also started using the shift + options and that does nothing to fix the problem either.I'm having the same exact problem. I have an iBook G4, no CD is in the drive. I just got my computer back from applecare and uploaded all my photos into there, it was working fine, then all of a sudden BAM! it was coming up with that error
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Still unable to download itunes to my pc. Tried with IE, Mozilla and Google Chrome. Keep getting an error message :"Windows cannot open itunes.exe the file is corrupt contact support."previous itunes files were wipped out by "disk cleaner." Any help??
Please!
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The antivirus program our company uses, Bitdefender Antivirus Plus, was causing some of the PDF files not to open. After troubleshooting the different modules and settings the culprit was..
Scan SSL in Privacy Control Settings. Turning it OFF solved the problem and all the PDF files that previously would not open now open just fine. This issue has been sent to Bitdefender for them to review. If you use a different antivirus program and are having this issue try locating the Scan SSL setting and see if turning it off solves the problem. -
Safari, iMail, iTunes, and Dashboard won't open
A week ago, Safari, iMail, iTunes, and Dashboard won't open but other applications will, like Mozilla, iPhoto, Word, Excel, etc. Does anyone have any ideas of how I can get Safari and the other programs to open? Thanks for any help you can offer.
Hi, I'm replying to myself to add more information on my case. I wasted half my day yesterday trying to fix this, looking into forums and trying to talk to people about it and there it absolutely no answer. Yesterday I installed the programs necessary to sync my phone in my wife's macbook and nothing bad happened. So I'm guessing it isn't about the phone plugins I installed. I've tried to download combo updates but they crash as soon as I try to install them - I even tried to install a 10.4.10 update.
This is the error message I get:
Command: Installer
Path: /Applications/Utilities/Installer.app/Contents/MacOS/Installer
Parent: WindowServer [114]
Version: 2.1.9 (104)
Build Version: 36
Project Name: Installer
Source Version: 1040000
PID: 603
Thread: Unknown
Link (dyld) error:
Symbol not found: _WebCoreUnicodeDirectionFunction
Referenced from: /System/Library/Frameworks/WebKit.framework/WebKit
Expected in: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
/System/Library/Frameworks/WebKit.framework/WebKit
I put part of in on google to check if there was anybody discussing anything related and someone suggested - bizarrely enough - updating adobe reader. I did it just in case and, of course, it didn't work. I repaired permissions a million times already, I rebooted in safe mode, I scaned the computer with apple jack, I verified the disk with diskutility - which showed nothing. I tried downloading an anti-virus (ClamXav), but I couldn't open it also, I trashed my prefs, I deleted all internet plugins, but still.... nothing. I'm about to quit and take it to the very expensive - yet reliable - authorized tech support apple has in Rio. Any ideas, anyone? -
Getting error message can't open unistalled product
Cant open itunes ... getting error message can't open uninstalled product.... can't uninstall.. help
Doublechecking before proceeding. Is that a "This action is only valid for products that are currently installed" error message?
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iTunes 11.3 won't open on 13" Mac Macbook Pro mid 2012 OS X 0.8.2
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
I recently started receiving the following iTunes error message when I attempt to update the software on my iPad or iPhone: "The iTunes library file cannot be saved. You have exceeded your storage quota on the disk you are attempting to use."
Any ideas what I need to do? The software won't update on my iPad, and I need to update through iTunes, as my iPad does not have enough free space to use the OTA service.You need to free up space on your boot drive.
(I am going to ask the mods move this to the MacBook Pro forum.) -
When opening itunes, error message 2 pops up, stating Apple Application support is required. It tells me to uninstall and reinstall itunes. Should I do this and will I loose my library?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
ITunes error message - "video format is not supported by the iPad" My video is mp4, mpeg-4.
When syncing my iPad 2.... Why do I get this iTunes error message? "video format is not supported by the iPad"
My video is mp4, another is mpeg-4.
I thought the iPad 2 could play almost any format.Must conform to these specs:
Video formats supported: H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
Or download an alternate video player,such as avplayerhd. -
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