Itunes error: network connection timed out

Every time I try and log into my Itunes account I get an error message saying We could not complete your Itunes Store request. The network connection has timed out. How can I fix it?
Edit: My virus scanner is Avg and I use ad-aware 2007 for spyware. I can't find a feature with either one that would block i tunes. Also, it's an allowed application with windows firewall.
Message was edited by: touch84

Ive been having this problem for over 24 hours now. Bad bit is that I had restored my iphone just before this so ive been stuck without a mobile phone since then.
Symptoms:
Iphone appears in itunes but when the iphone tries to get onto the store to finish re-activation the connection hangs and then i get the error "we could not complete your itunes store request. the network connection timed out".
I can browse the itunes music store + podcast store and i can download podcasts.
Safari is working perfectly.
Anything anyone can suggest would be a big help. I presume it it apple's server's fault.

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I have a TouchSmart 505 model with Windows Vista. This last week have had problems accessing the itunes store through my library link. Cannot download music from the itunes web page. I keep getting an error that says 'network connection timed out'. Have run through settings with the service provider who assure me the connection is good. Anyone out there who can help? Thanks
Message Edited by Gladstone on 03-26-2009 08:54 PM

Sounds like a firewall is blocking itunes. Make sure you allow itunes access to outbound and inbound traffic.
... an HP employee expressing his own opinion.
Please post rather than send me a Message. It's good for the community and I might not be able to get back quickly. - Thank you.

Itunes store - network connection timed out / was refused!

Hi,
Can anyone help me? I am trying to connect to the itunes store but for some reason everytime i try i get a pop up message which either says -
'itunes could not connect to the itunes store. The network connection timed out' Make sure your network settings are correct and your network connection is active, then try again'.
This also happens when I disable my Norton. If Norton is not disabled then the same thing happens but i get the same message saying the connection was refused.
This is very strange because i am using the new version of itunes 7 and i have been able to download music with no problems until this weekend!
Does anyone have any suggestions? I have already removed and re-added itunes 7 into the list of trusted programs on Norton but this has not helped! I have turned the computer off and back on several times and this has not helped either. I have also tried to run the network diagnostics using itunes however when i try this an error occurs each time and itunes closes! I can connect to the internet.
I have run out of ideas and am getting more frustrated! HELP!
Thanks Jane x

Has anybody come up with an answer for this? I just re-installed mine on a new computer. Clicked on the itunes store and got that message that says no internet connection. This is extremely irritating!!!!!!!
Hi,
Can anyone help me? I am trying to connect to the
itunes store but for some reason everytime i try i
get a pop up message which either says -
'itunes could not connect to the itunes store. The
network connection timed out' Make sure your network
settings are correct and your network connection is
active, then try again'.
This also happens when I disable my Norton. If Norton
is not disabled then the same thing happens but i get
the same message saying the connection was refused.
This is very strange because i am using the new
version of itunes 7 and i have been able to download
music with no problems until this weekend!
Does anyone have any suggestions? I have already
removed and re-added itunes 7 into the list of
trusted programs on Norton but this has not helped! I
have turned the computer off and back on several
times and this has not helped either. I have also
tried to run the network diagnostics using itunes
however when i try this an error occurs each time and
itunes closes! I can connect to the internet.
I have run out of ideas and am getting more
frustrated! HELP!
Thanks Jane x

Error: Network Connection Timed Out

I am beyond ****** off at the moment. My iTunes was working perfectly until two weeks ago, and now it insists my Network Connection Timed Out when I try to access the store or update podcasts.
It can't be my internet connection, because as you can see, I'm able to access the internet. For some reason it's this specific copy of iTunes (7.5), because the iT7 downstairs works perfectly. Of course, since Apple are so fecking stingy, I can't add a few files from there without wiping everything off my iPod.
So here's the run-down:
I'm using a Dell Inspiron 8600, Windows XP, browsing with Firefox and attempting to load the latest podcasts onto my iPod Shuffle. I don't give a toss about downloading songs, I just want to update my podcasts without having to search the net for the source file.
I ran the Network Diagnostics and it insists the Conneciton to iTunes failed, suggesting I adjust my cable (i don't have one - it's wireless) or flush my dns settings (which i've done several times).
I found a thread on these forums from March and tried every solution:
- uninstalling and reinstalling itunes... doesn't work.
- opening Internet Explorer 7, then opening iTunes... doesn't work.
- searching for a host file and removing the phobos apple line... doesn't work. The phobos line wasn't there
- using itunes 7... doesn't work.
- flushing my dns... doesn't work.
- turning off my firewall.... doesn't work.
- avoiding clashes with mcafee or zone alarm... doesn't work, cos i don't use those
I think it's appalling that I've tried all this, and i'm still no closer to knowing what the problem is, and that Apple failed to respond to any of the other people's problems in the earlier thread. And that i spent about ten minutes signing up to this fecking forum just to ask for help. Surely support should be readily available to anyone!
Can anybody help me? In the other thread, people found alternative sites for buying music, but has anyone got an alternative, ipod-compatible podcasting program?

I have this same problem. Here's what I can add to this discussion - iTunes accessed the iTunes store a day or two ago. I have a home network and can access the internet from all of the networked PCs. I can access the iTunes store from all of the networked PCs using Internet Explorer. I can access the iTunes store from my laptop iTunes. I can not access the iTunes store from my workstation PC. I get the same "network connection timed out" message. I downloaded and installed a new (same version) of iTunes on the workstation PC. both the laptop and the workstation are running the same OS (Windows XP SP2), both are Dell computers, both are accessing the internet via a wired connection to the same switch and the same router. All other internet connections work fine.
What's different? In the last couple of days my Workstation lost access to a network printer. I worked with HP for over an hour to re-establish network connection to that printer with no success. I have access to the same networked printer from my laptop.
The IP address for the network printer is identical to what it was when it was installed - HP suggests looking for a change to the IP address. I made no changes to the workstation PC, the home network or the router, ISP, or internet connection.
But, it seems to me that the loss of access to the HP networked printer and the inability of iTunes to access the iTunes store are related.
I also called Apple and attempted to get technical support. I own 4 iPods with 104 Gbs of storage on them, I own 1900 CDs and iTunes has 36.5 days of music loaded into it.
I purchased Apple Care on all of the iPods - it's expired and they never warned me. They want to charge me $29 to fix this problem - even though I no longer can purchase music via the iTunes Store, so I need to pay $29 in order to gain access to the iTunes store to spend more money with Apple?! Not a smart business decision. I own a few other PC based music programs and more than willing to transfer all of it out of iTunes and into one of the other products. I'll sell all the iPods on eBay and purchase other MP3 players if I must.
But, I suspect the problem is (1) Apple doesn't have a documented answer to this problem, (2) the level 1 techs that answer the support phone are clueless - they just e-mailed me the same article from the Apple website that I told them I read and does not apply to my problem, and obviously does not resolve my problem. (3) Apple is not setup to resolve this type of problem with their level 1 support, and they can't escalate the problem without charging us.
I'll try again on Monday, may even purchase Apple Care first and then use that. The Apple Care Tech Support is typically better than the free level 1 call in support.
Suggestions, comments, etc. are all appreciated.
nlc
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Upgrading to 4.2 iphone and ipad error "network connection timed out"

When trying to upgrade both ipad and iphone to 4.2 the download runs then stops with error message "network connection timed out" and says try again later. I have downloaded movies that take over an hour so I know it is not just time. I have trying turning off firewall and virus as well as empting cache and still no results. really believe it has something to do with windows 7 settings. any ideas?

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If you want to upgrade to KIS v12 (2012) or KAV v12 (2012), then here is how:
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ftp://ftp2.kasperskyftp.com/consumer-products/Current_Versions/KIS2012/
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Genius: "network connection timed out"

I have nevere been able to activate Genius so far and I find the problem quite annoying, as I would like to use the new features.
Every time I try to avtivate it, it stops at step 2, showing me the error "Network connection timed out". I tried to deactivate my Antivirus software (Avast!) and my firewall (Windows firewall) but the problem is still there.
Unfortunately, none of the other posts I've read was useful, so please help me.

This is the report I get:
Microsoft Windows Vista Home Premium Edition Service Pack 2 (Build 6002)
To Be Filled By O.E.M. ConRoeXFire-eSATA2.
iTunes 9.0.0.70
QuickTime 7.6.4
FairPlay 1.5.18
Apple Application Support 1.0
Libreria aggiornamento iPod 9.0d11
Driver CD 2.2.0.1
DLL driver CD 2.1.1.1
Apple Mobile Device 2.6.0.32
Driver Apple Mobile Device 1.45.0.0
Bonjour 1.0.6.2 (118.5)
Numero di serie di iTunes EA81FD80AA4F70AB
L'utente attuale non è amministratore.
La data e l'ora locali sono 2009-09-15 16:14:25.
iTunes non funziona in modalità sicura.
Informazioni sull'apparato di visualizzazione:
ATI Technologies Inc., RADEON X550 (Microsoft Corporation - WDDM)
ATI Technologies Inc., RADEON X550 Secondary (Microsoft Corporation - WDDM)
** Informazioni plugin esterni **
Nessun plugin esterno installato.
ID Genius: e65ff4164f73608ef98bea0333a4ab06
iPodService 9.0.0.70 attualmente funzionante.
iTunesHelper 9.0.0.70 attualmente funzionante.
Apple Mobile Device service 2.50.39.0 attualmente funzionante.
** Test connettività di rete **
Informazioni adattatore di rete
Nome adattatore: {FF67D224-4638-4A54-84EB-7D19F2049551}
Descrizione: Scheda NIC Gigabit Ethernet PCI-E Realtek RTL8168/8111 (NDIS 6.0)
Indirizzo IP: 192.168.1.2
Maschera di sottorete: 255.255.255.0
Gateway di default: 192.168.1.1
DHCP abilitato: Sì
Server DHCP: 192.168.1.1
Assegnazione ottenuta: Tue Sep 15 15:30:28 2009
Scadenza assegnazione: Tue Sep 15 20:57:08 2009
Server DNS: 192.168.1.1
192.168.1.1
Connessione attiva: Connessione LAN
Connesso: Sì
In linea: Sì
Utilizzo modem: No
Utilizzo LAN: Sì
Utilizzo proxy: No
Supporto SSL 3.0: Attivo
Supporto TLS 1.0: Attivo
Informazioni firewall
Windows Firewall è attivo.
iTunes è abilitato in Windows Firewall.
Tentativo di connessione al sito web di Apple riuscito.
Tentativo di connessione ad iTunes Store riuscito.
Tentativo di connessione sicura ad iTunes Store riuscito.
Tentativo di collegamento sicuro al server di attivazione di iPhone riuscito.
L'ultimo accesso al negozio è stato il 2009-09-15 16:14:02.

Can't download software updates in iTunes - error message "network connection timed out"

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Error message when accessing iTunes Store: "iTunes could not connect to the iTunes Store. The network connection timed out. Make sure your network settings are correct and your network connection is active, then try again." Internet's fine! Please help!

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iTunes could not connect to the iTunes Store. The network connection timed out.
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I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us.

I am having trouble accessing the iTunes store via iTunes. It shows an error message "iTunes could not connect to the iTunes Store. The network connection timed out..." There is nothing wrong with my connection and I also can't update apps in the app st

I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.

I feel you pain i'm haveing the same problems here.
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Make sure your network settings are correct and your network
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Itunes error: network connection timed out

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