Itunes error prevening me from burning playlists on CD !

I installed Nero software to burn DVDs once. That created a problem for me in itunes that is preventing from burning playlists onto CDs !
Before itunes launches, a window pops that says: "THE REGISTRY SETTINGS USED BY THE iTUNES DRIVERS AND BURNING CDs AND DVDs ARE MISSING. THIS CAN HAPPEN AS A RESULT OF INSTALLING OTHER CD BURNING SOFTWARE. PLEASE REINSTALL iTUNES."
I unistalled Nero and reinstalled itunes. I still have the problem.
Any suggestions ?

This happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, or that the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout,or vice-versa, and so is looking in slightly the wrong place.
Select a track with an exclamation mark, use Ctrl-I to get info, then cancel when asked to try to locate the track. Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, or a drive letter has changed, it should be possible to reverse the actions.
Alternatively, as long as you can find a location holding the missing files, then you should be able to use my FindTracks script to reconnect them to iTunes .
tt2

Similar Messages

Itunes error when trying to burn

Hello
This is my first post here, I apologize if this question has been answered before but when I try to burn a cd/dvd using itunes I am getting this error:
** CD/DVD Drive Tests **
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.
I have tried over and over to "repair" as stated I even uninstalled and re-installed itunes and nothing.
any one have any info on this?
I am running Windows Vista and and the most recent version of itunes

I am having the same problem as you are. I've tried everything including disabling all other programs and emptying temp directory and reinstalling itunes and quicktime etc. - everything mentioned on the help file. I am able to burn discs using other programs. Don't know what to try next.

I have itunes 10 and when I burn playlist to a cd the songs to not save to the disc. What am I doing wrong

Cannot create a cd

I replied because you posted in a forum that I frequent and saw that a thread not applicable to this forum had been bumped. And no, I didn't think it a waste time to comment to a new participant in the forums about what I consider to be an unhelpful and actually rude reply. If you wish to waste your time, that's your call, but I see nothing in roaminggnome's post that could in any way be considered mean. It was terse but made no insult or negative comment, just provided direction. So your reponse was rude and unhelpful.
As to your profession, that's irrelevant, but yes, I can guess, and I could make a commment that would certainly be "mean".
'nuff said.

ITunes 11 - Burning Playlist to Audio CD fails when including CD Text

I just started running into an issue where I am unable to burn an Audio CD and include CD text.
I tried everything including different burn speeds and cannot get it to work. I get the error:
The attempt to burn a disc failed. An unknown error occured (4000).
Luckily nothing is ever written to the CD, so I am not making coasters.
For kicks to make sure iTunes CD burning was working for anything, I selected Data CD instead of an Audio CD, and the Data CD succesfully burned.
Then I attempted to burn the Playlist and unchecked "Include CD Text", and the CD was successfully created.
It has been a while and that means it was with a prior version of iTunes, but I have successfully burned playlists with CD Text. How come this is not working in iTunes 11.0.0.163?
Anyone have any recommendations how to fix the CD Text Issue?
John

I have the same problem...I used to purchase music and burn it to a CD for my car and when I updated my itunes, (which I wish I hadn't and doing a system restore failed) I can not figure out how to burn any music off my itunes...I need to burn a CDS for church this Sunday so please help...

Why do I keep getting a message "insert blank disk" when trying to burn playlist to cd?

Why do I keep getting a message "insert blank disk" when trying to burn playlist to cd? I can import burned cds to iTunes just fine, but cannot burn playlist to disk.

because you have to be using a blank cd-rw or cd-r.

I am trying to burn a CD from a playlist in iTunes. I set everything up, and then when it tries to burn, it cancels the burn right away, and gives me the error code: 4251. What am I doing wrong?

Okay, so I wanted to burn a CD to play on players in the house. The songs on my playlist are from CDs that I own and imported into my iTunes. Here are the steps I've taken:
1. I created a playlist
2. Selected File > Burn Playlist to Disc...
3. My Burn Settings are as follows: Maximum Possible Speed (I have tried all the other speeds as well with the same result), Audio CD (No gaps between songs), Use Sound Check is selected, Include CD Text is selected (I have also tried unselecting these two options).
4. Then I clicked Burn
5. Within a couple of seconds "Cancelling Burn" shows up in the window at the top of the screen, and a box pops up that says: The attempt to burn a disc failed. An unknown error occurred (4251).
I have tried different CDs, I have changed all the settings in the Burn Settings box, and I get the same result over and over again. I researched the error 4251, and it refers to a problem with importing songs from a CD. This is totally irrelevant since I'm not trying to import, I'm trying to burn. This is a blank CD, and it is a CD-R. These CDs are off a tower I purchased less than a month ago, and have had absolutely no problem burning other things to these CDs. I really don't want to have to re-import these songs to Windows Media Player or another application just so I can burn what I want onto a CD, but this is almost the point I am at.
iTunes certainly isn't helping me much at this point, and I would appreciate any feedback into what I am possibly doing wrong in trying to create a CD.

I have Windows 7 on a Dell. Open and play iTunes in the compatability mode and use Windows XP (service pack 2). Disregard any messsages to disable the compability mode. This has worked for me. I have also reinstalled iTunes and played with burn speeds etc. These ideas did not work. Compatability mode works.

I'm unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK

I’m unable to write/burn a CD-R (Verbatim) from a playlist after upgrading to iTunes 12.0.1.26. I get error 4000. I can however write/burn a CD from Windows Explorer and CDBurnerXP v4.5.4.5143 – which implies the device is working OK – and only fails when I write from iTunes. The drivers are up to date
Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601)
Dell Inc. Latitude E6420
iTunes 12.0.1.26
QuickTime 7.7.6
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number 756D13C00C3583C8
Current user is not an administrator.
The current local date and time is 2015-01-13 14:47:35.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics Family
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: SbCeCd (3.2.6.3),
UpperFilters: GEARAspiWDM (2.2.3.0),
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Drive is empty.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.
F: HL-DT-ST DVD+-RW GU40N, Rev A103
Audio CD in drive.
Failed Reading table of contents, error 4000.
Check the website of your computer or drive manufacturer to verify that you have the latest firmware for your CD / DVD drive.
Audio CD reading failed. Error Code: 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87 87.
iTunes cannot play or import music from a CD in this drive. The drive may need a firmware update. Check with the manufacturer.
Get drive speed failed. Error Code: 4000.
The last failed audio CD burn had error code 4000(0x00000fa0). It happened on drive F: HL-DT-ST DVD+-RW GU40N on CDR media at speed 24X.

Hi iTunes-1,
Welcome to the Support Communities! The error message you posted indicates a possible firmware update is needed for iTunes for Windows to work with your CD drive.
iTunes for Windows: Updating the firmware on your CD or DVD drive - Apple Support
http://support.apple.com/en-us/HT201852
Having outdated firmware can cause issues using CDs and DVDs with iTunes for Windows. Firmware is a type of software stored in a chip in hardware that can sometimes be updated.Identifying drives and firmware versions
To run CD Diagnostics, follow the steps in this document.
After following the steps to run CD Diagnostics linked above, look at section three to find out more about your optical drive(s).
Here is an example of what section three might look like:
In this example there are two drives. Drive E is a Samsung DVD-ROM drive with a model designation of SD-616 that has firmware version F000. Drive F is an NEC drive with a model designation of NR-7900A that has firmware version 1.08.Updating the firmware
If the optical drive you are using came with your computer, check with the support site for your computer for a firmware update. Typically you will need to go to the support website for the computer maker and click on a "downloads" or "updates" link, and then enter your computer model designation and operating system version to see what updates are available. Then look through the available updates for a firmware update for your optical drive. Download the updater and run it. If you need assistance applying the update, contact the maker of your computer.
If the optical drive you are using came as a separate part (was not included with a computer), check the support site for the drive maker for a firmware update. Sometimes the manufacturer is not clear in the CD Diagnostics results. In that case, you may just have to search the Internet for the drive model designation. You can usually find out who made the drive by looking through the results of such a search. Once you have identified who made your drive, go to the support website for that company. Look for a "downloads" or "updates" link, and then enter your optical drive model designation. Download the updater and run it. If you need assistance applying the update, contact the maker of the optical drive.Verifying that the firmware was updated
Run CD Diagnostics again.
Examine the CD Diagnostics results. The firmware version for the drive should be the new version.
Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information.
Last Modified: Nov 8, 2014
Also, you mentioned that you have been successful burning a CD with the Windows OS. Make sure that you have closed all software programs that can access the CD burner so that there isn't a conflict for the drive. Sometimes chaning the burn speed from "maximum" to 8x can also help in this situation.
I hope this information helps ...
- Judy

Trying to burn a cd from my itunes playlist - during finalising it fails with error 4000, trying to burn a cd from my itunes playlist - during finalising it fails with error 4000

When trying to burn a cd from my playlist it get to the finalising process and after quite some time ejects the cd with a "error 4000" message.
So here is what I have done to date:
- changed from max to 8x
- control panels, itune, repair
- changed cd
- checked cd text
- unchecked cd text
- updated itunes & quick times
- sat in despair
Any suggestions would be great. I'm not really an expert with technology so have researched and read a myriad of advice but nothing to date has helped. I'm using windows professional 2007.

Could you post your diagnostics for us please?
In iTunes, go "Help > Run Diagnostics". Uncheck the boxes other than DVD/CD tests, as per the following screenshot:
... and click "Next".
When you get through to the final screen:
... click the "Copy to Clipboard" button and paste the diagnostics into a reply here.

Burning playlists from my iTunes to CD doesn't work anymore. Keep getting a "medium write error" message. What does this mean?

I'm trying to burn playlists onto a cd from itunes. I keep getting a "medium write error" message. What does this mean? I heard that this may mean that I should try burning at a slower speed. I tried this and that didn't help. I also heard that I may need to use a different brand of CD-R disc. I have not tried this yet. I also heard that it could be a software issue or disc drive issue. I recently updated my macbook pro software from tiger to snow leapord. Do you think this could have affected my itunes playlist burning capabilities? Thanks for the help.

A system upgrade should not have affected anything. When did you notice the loss in functionality?
Try different media. 2011 post on optical media - http://discussions.apple.com/thread.jspa?threadID=2754858&
Apple Portables: Resetting the System Management Controller (SMC) - http://support.apple.com/kb/HT1411
Realize that a MBP that came with Tiger is an old computer and optical drives do not last forever.
You could try a drive cleaning disc to remove dust. Don't be overly optimistic. I suspect it is an old drive issue.

Receiving "internal error" when trying to burn mp3 disc from playlist

I'm trying to burn an mp3 disc from a playlist that I've created. Unfortunately, I keep getting an error. I'm currently running iTunes 11.0.2 on my iMac which is currently running 10.8.3. I've done this many times before, and this is the first that I've had this problem. Here's the error I keep getting:
The attempt to burn a disc failed. An internal error occured.
If you want to retry the current failed burn, click on Retry. If you want to go to the next disc burn, click on Next. Otherwise click on Cancel.
Here's how it goes down:
I've created a very long playlist which will require the use of multiple discs.
I right-click on the playlist and select to burn the playlist to disc.
I then get the usual burn settings pop-up menu where I select the "MP3 CD" format with a preferred speed of "Maximum Possible"
Note: Since experiencing this error, I have tried varried speeds ranging from 8x to 24x; I still get the error.
Note Also: I have tried selecting "Audio CD" instead, and the playlist will burn and the error does not appear. This is not an option I want to go with, however, because of the length of the playlist — it would take, like, 25 discs...
For a moment iTunes will read the disc, then ask permission for the playlist to be split across multiple discs. I say "ok".
At this point, iTunes will say that it is initiallizing for about a split second then immediately say it's finalizing and spit out the disc. This is when the error pops up.If I select to "Retry", it doesn't retry to burn; it just saves a .txt file to my desktop that is a copy of the error message. There's no error code/number or anything, though - just the exact same message. "Cancel" and "Next" seem to behave correctly, though.
I have tried repairing disk permissions and restarting my computer. I've also tried using different brands of CDs: Memorex CD-R and Innovera CD-R. The error persists.
Any help on this issue would be greatly appreciated. Thanks in advance!

Some people (for reasons I don't know) have problems with Dynamic Link
What happens if you export MPEG2-DVD from Premiere Pro... import the 2 files (audio and video) into Encore... and do ALL of your authoring work in Encore?

Can't Burn Playlists to Disc ... Error 43 ... iTunes was Not Properly Installed ... Diagnostics Included

Hi. Immediately after installing iTunes a dialogue window appears stating that "itunes was not properly isntalled. if yuou wish to import or burn cds you need to reinstall itunes." This happens even after I complete the installation w/ antivirus disabled. Indeed, I am unable to burn playlists to cds. Upon attempting to do so, iTunes produces the ambiguous error message: "Disc Recording not found ..."
My instinct tells me this is a problem w/ the GEAR driver software. I've uninstalled the driver manually, and then reinstalled it as per: http://support.apple.com/kb/TS2308 (Solution 3). Still, the problem persists.
Any ideas?????
Here is the diagnostic.
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard HP Pavilion dv6 Notebook PC
iTunes 11.1.3.8
QuickTime not available
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver Not Available
CD Driver DLL Not Available
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 00E6B2680B5AA268
Current user is not an administrator.
The current local date and time is 2013-11-11 12:10:26.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
ATI Technologies Inc., AMD M880G with ATI Mobility Radeon HD 4250
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: ce02c1089ccd19e716edbe5d8ac7956b
iPodService 11.1.3.8 (x64) is currently running.
iTunesHelper 11.1.3.8 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
No drivers in LowerFilters.
No drivers in UpperFilters.
Failed loading CD / DVD drives, error -43. Try doing a repair install on iTunes from the “Add or Remove Programs” control panel.

If it's any help I have found I can't burn discs any longer in this precise version of iTunes. I have gone back to the previous version where everything is fine in this respect. My symptoms were not quite the same as yours but the result was the same - I couldn't burn discs. Yours is the first post on this I've found so I suspect Apple may not be aware of the issue or it is affecting relatively few users. If I find a solution I will post again and meanwhile hope that the next update solves the problem.

I cannot burn playlist itunes i keep on getting error message 2131 help please

i cannot burn playlist from itunes i keep getting error message 2131

Are your optical drivers up to date? Try updating the drivers, if that was the case in the Device Manager. Hope it works.

I am trying to burn some cds from my playlist on itunes, but my playlist shows many of my songs in light print and says that it will not burn because it is not a file, these are all songs I have purchased quite a while ago, how do i get them to files?

I am trying to burn some cds from my playlist on itunes, but my playlist shows many of my songs in light print and says that it will not burn because it is not a file, these are all songs I have purchased quite a while ago, how do i get them to files?

If they were songs you purchased from itunes, try redownloading them from your purchases...
if that doednt work, make sure the optuon to copy files to itunes media folder is checked in settings, then find and download from the net. and re-add them to your library

Using Windows 7, I get an error message 4310 when trying to burn a CD from a playlist. I ran diagnostics and everything was ok. Please help. Reading previous posts haven't helped.

I have read all of the other postings and they haven't helped.
When I ran diagnostics here is what I got:
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Dell Inc. Inspiron 5720
iTunes 11.0.4.4
QuickTime not available
FairPlay 2.4.14
Apple Application Support 2.3.4
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.1.0.13
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0015B7001238F790
Current user is not an administrator.
The current local date and time is 2013-08-11 10:02:22.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Intel(R) HD Graphics 4000
**** External Plug-ins Information ****
No external plug-ins installed.
Genius ID: 2a1c5ee63a68f4be6bc96c5266eed869
iPodService 11.0.4.4 (x64) is currently running.
iTunesHelper 11.0.4.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** CD/DVD Drive Tests ****
LowerFilters: iaStorF (11.5.0.183),
UpperFilters: GEARAspiWDM (2.2.3.0),
D:   PLDS DVD+/-RW DS, Rev
Audio CD in drive.
Found 11 songs on CD, playing time 42:48 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:52:30
Track 3, start time 06:59:54
Track 4, start time 11:40:47
Track 5, start time 15:15:38
Track 6, start time 19:31:39
Track 7, start time 22:52:55
Track 8, start time 26:38:36
Track 9, start time 30:28:61
Track 10, start time 33:35:27
Track 11, start time 38:20:39
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are:   8 16 24 32 40.
The drive CDRW speeds are:   8.
The drive DVDR speeds are:   8.
The drive DVDRW speeds are:   8.
The last failed audio CD burn had error code 4310(0x000010d6). It happened on drive D:   PLDS DVD+/-RW DS on CDR media at speed 24X.

Hello Princess Lynne Anne,
Thank you for using Apple Support Communities
First I recommend taking a look at this article named iTunes: Music purchased from iTunes Store cannot be burned to MP3 format CD found http://support.apple.com/kb/TS1476.
Songs purchased from the iTunes Store may either be in AAC format or AAC Protected format depending on when they were purchased (older songs used AAC Protected format). You can convert AAC songs to MP3 format allowing them to be burned to an MP3 format CD, however AAC Protected songs can not be converted. You can, however, back them up to a data CD or DVD, or you can burn them to an audio CD (which can be played in a CD player).
And if your issue still persists after converting any of these purchases, then I would recommend this part of the article named Disc Burning Quick Assist found here http://support.apple.com/kb/HT1152#learn2:
Top troubleshooting tips
In addition to the following tips, check out these articles:
Solving problems with burning discs
If the disc burning options are dimmed or unavailable
If a burn does not succeed, check the disc or try another disc
Eject the disc from the drive and inspect it to see if the surface is dirty or scratched, or if it already has data written on it (the shiny surface is slightly darker where data has already been burned). If it's dirty, wipe it clean with a soft, damp cloth and try burning again. If the disc already contains data, try another disc. If you're using a rewritable disc that already contains data, be sure to erase it before burning data on it again. Small flaws or surface inconsistencies can cause an unsuccessful burn. Try burning your content to another disc or try a different brand of disc (if possible).
Make sure that your optical drive can record discs
If your drive is built into your Mac, make sure that you have at least a Combo Drive if you want to burn a CD or a SuperDrive if you're trying to burn a DVD (or CD). Consult your Mac manual or your third-party manufacturer's disc drive manual for more information.
Check the disc type
Make sure that your disc drive is capable of writing to your media at hand. For example, you won't be able to burn a DVD+RW disc with an older Apple SuperDrive. Consult your Apple or third-party product manual for your drive's supported media specifications. You should also use discs that are rated for the burn speed of your drive.
Slow things down
In the Burn dialog, specify a burn speed that is slower than the maximum speed rating for your disc drive (if you can) and try burning another disc.
Free up some memory
If you've got other applications open, quit the ones that you're not using (or quit them all except for the one from which you're burning your disc). Allow the disc to burn before doing other things on your computer.
Check your hard drive's available space
When you burn a disc, your Mac temporarily sets aside an amount of hard disk space equal to the amount of data being burned to the disc. If you're burning a large amount of data, you may run out of room on your hard disk if it's almost full, which may prevent a disc from burning. To free up space, throw out unwanted files or back up files to an external drive.
Restart your computer
Sometimes a simple restart can resolve issues. Once you've restarted your Mac, try burning another disc again.
Update your software
Use Software Update (from the Apple menu, choose Software Update) to check for, download, and install the latest versions of your Apple software. If you're using a third-party burner, visit the manufacturer's website for the latest software updates for your model.
Check your connections
If you're using an external disc writer, make sure that all of your cable connections are secure and that the optical drive is powered on.
Cheers,
Sterling

I own an eMac. I really enjoy burning my iTunes playlists to a cd. But, now an error message pops up just after iTunes prepares the disc for burning.The message states this: The attempt to burn a disc failed. An unknown error occurred (-3). Any advice?

Hey everyone! So, here is my problem. I own an eMac. I enjoy burning my iTunes playlists to a CD. Well, all of a sudden, right after iTunes prepares the disc for burning an error message pops up and says this: The attempt to burn a disc failed. An unknown error occurred (-3). Any suggestions on how to correct this problen so I can continue burning my playlists???
Thanks,
broshane

Hi, I'e never heard of that error before!???
Is this purchased music, or your own music files?

Itunes error prevening me from burning playlists on CD !

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