ITunes error Report!!!! I can't get this fixed
When I open my iTunes, a box pops up and say "iTunes has encountered a problem and needs to close." And gives me the option to Debug, Send error report, or don't send. I've sent it, followed the directions it gave me and the message still pops up. I'm getting frustrated, and I don't even know if it kept everything on it, or if I have to re-download everything again. Please help me figure this out!
HP Windows XP
hiya!
Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b
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