Itunes error report

I have installed and uninstalled the downloaded version of itunes several times. Eash time after going through the set up process the error report message pops up and I can not access itunes at all.

Hello, Molly, and welcome to the Discussions.
I'd suggest you try posting in the iTunes for Windows area. You'll be more likely to get a quick and accurate answer there than you will here in the iTunes for Macintosh forum.
When you repost, it will probably be helpful if you include the exact error message to that people know what they're dealing with.
Good luck.

Similar Messages

ITunes error Report!!!! I can't get this fixed

When I open my iTunes, a box pops up and say "iTunes has encountered a problem and needs to close." And gives me the option to Debug, Send error report, or don't send. I've sent it, followed the directions it gave me and the message still pops up. I'm getting frustrated, and I don't even know if it kept everything on it, or if I have to re-download everything again. Please help me figure this out!
HP Windows XP

hiya!
Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)
love, b

Replacement Mini Causing iTune Error Report

After my first mini's wheel stopped working, I used an extended service aggreement to get a replacement. I hooked it up to the usb port, itunes came up but then I got an error message that iTunes had to shut down. iTunes will run correctly as long as the mini is not plugged in. Any reason for this? What can I do?

After looking at some other threads, I tried updating the new iPod and restoring it. Yah! It worked.

Itunes error report windows 7 after upgrade

Description A problem caused this program to stop interacting with Windows. Faulting Application Path: C:\Program Files (x86)\iTunes\iTunes.exe Problem signature Problem Event Name: AppHangB1 Application Name: iTunes.exe Application Version: 10.6.0.40 Application Timestamp: 4f56cf56 Hang Signature: 1781 Hang Type: 2048 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 2057 Additional Hang Signature 1: 17816d3f901ff0f62e21e999edc625dd Additional Hang Signature 2: fec3 Additional Hang Signature 3: fec30f85e22e60c25974e056f6ded4be Additional Hang Signature 4: 1781 Additional Hang Signature 5: 17816d3f901ff0f62e21e999edc625dd Additional Hang Signature 6: fec3 Additional Hang Signature 7: fec30f85e22e60c25974e056f6ded4be

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT) as you start iTunes, then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2

Help... iTunes error report.....

I just bought the 30g iPod. when I got home, I installed the lastest itunes program. after I installed the program and go to open it, I get the message "itunes has encountered a problem and needs to close" when i click on the details it says "the operating system version and computer hardwar in use; your digital product ID, which could be used to identify your license; and the internet protocol {IP} address of your computer"
does anyone know what any of this means!
Thanks for any help!

after countless hours of dead ends... this solved my problem ( thank you "bnoir" ) ....hope it helps anyone ealse with the message problem.....
hat one could be being caused by a problem with your QuickTime. (itunes uses QuickTime for audio and video playback.)
so let's try swapping out your QuickTime.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

PLEASE HELP?!.....iTunes error report

I just bought the 30g iPod. when I got home, I installed the lastest itunes program. after I installed the program and go to open it, I get the message "itunes has encountered a problem and needs to close" when i click on the details it says "the operating system version and computer hardwar in use; your digital product ID, which could be used to identify your license; and the internet protocol {IP} address of your computer"
does anyone know what any of this means!?
Thanks for any help! :>)

after countless hours of dead ends.... I found this to fix the problem(thank you "b noir")
hat one could be being caused by a problem with your QuickTime. (itunes uses QuickTime for audio and video playback.)
so let's try swapping out your QuickTime.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch properly now?

I click on itunes but doesnt open and says send error report or dont send

i click on itunes but doesnt open and says send error report or dont send

You will need to provide more details as we cannot see your computer screen. Does this happen every time you launch LabVIEW? What version of LabVIEW are you using? What version of Windows? Does LabVIEW crash? If so, what were you doing at the time it crashed?

Itunes wont open/ immediate "send error report message"

So I had a problem with me trying to install itunes 7.3 because of a missing itunes.msi. I followed the instructions i found from this forum as follows
"1. Go to http://www.ccleaner.com/ and download and install CCleaner. Run this program and click Run Cleaner. This program will remove most of your temporary files.
2. Go to http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1b d/msicuu2.exe and download and install Windows Install Clean Up utility. Click on iTunes and click Remove. Do the same for Quicktime.
3. Now you need to manually delete all of your iTunes and Quicktime files. This can take a very long time. Just go to C: and start searching through.
4. Go to the Run box and type in "regedit". Go through all of the folders in there and delete all iTunes and Quicktime files.
5. Go to Add/Remove Programs and Remove iTunes and Quicktime.
6. Download iTunes again and install it."
I then tried to open itunes and immediately a message pops up asking if i want to send an error report to microsoft. It seems as though step 4 might have truly made things worse.
Someone please help
Windows XP

After you get the send error report message go to:
Start -> Control Panel (In classic view which can be enabled by clicking view classic.) -> Administrative Tools -> Event Viewer.
Select the Application log and look for the most recent errors (Marked by a red X).
Double click on the error and it will show you a full description. For an error similar to the one you are recieving it should report a 'faulting module' in the error.
Please paste that here. This will help us help you.

Itunes wont open.. "send error report to microsoft"

Whenever i try to open my Itunes, a message asking me to send an error report to Microsoft appears. I have tried uninstalling and reinstalling both itunes and quicktime many different times and nothing is working. I have tried recreating the preference files or whatever, and also recreating the music library files that are potentially corrupt. please help me someone!!
gateway Windows XP

I have the same problem too. I use Win2k3 on my Compaq Presario 2500 laptop. I have been noticing this problem since the day i decided to upgrade from iTunes 6.0.2.x to higher. As of now it seems to me that it is the problem with QuickTime. Worse part is afte uninstalling the iTunes I can not find QuickTime in add/remove program group.
Earlier for this reason alone I did reinstall everything, formatting the disk. Yesterday I just tried upgrading to latest version. Unlucky me stuck with the same problem again. Never expected something like this from Apple at least. Now I should row for clean install once again.
Tried to rolling back to earlier version of iTunes but quicktime seems to be the problem.

Itunes wont open, encountered problem and send error report

Everytime i try to open windows, it says that itunes has encoutered a problem and needs to close. it has the send error report message too. please someone help

Meaghan, I already responded to your topic. Plus, it is simply not good to bury your post in other people's topics, and just for the future, if you have a problem without a good answer, don't post what has already been said in a thread. I know, the discussions take a little getting used to, but it is easy to get the hang of it after a couple of visits. You'll get it sooner or later. I know you will.

Did PC Recovery and Dowloaded iTunes, wont open, only get error reports.

I just did a PC recovery and have all of my music from iTunes backed up on a dock drive. I just re-downloaded iTunes and installed it. iTunes won't open, I just get an error report every time. I clicked on the setup file and tried to repair it. I've uninstalled it and redownloaded it. Still the same result. Does anyone have any ideas on what else I could do?

does that help anyone?
dv8000 Windows XP

Itunes get "Send Error Report" message

Alright so when I try and open itunes I get a send error report message. I've tried updating it and that doesnt work and I've already tried reinstalling it. I thought quicktime was the error so I went to try and remove it from my computer. As it was loading to remove quicktime I got a "fatal error" message and quicktime could not be deleted.
Help please?
Message was edited by: Joshua Malin

Itunes has encountered a problem and needs to close
the first thing that i check for when people report getting that message when they try to launch their itunes is a broken QuickTime.
try to open your QuickTime. does it launch properly, or do you get an error message?
if you get an error message, the first thing we'll try is a careful standalone QT 7.1 reinstall.
download and save a copy of the QT 7.1 standalone installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
Quicktime 7.1 Standalone Installer
if that install goes through okay, does your itunes launch properly again?
(if you get an error message on the QT standalone reinstall, let us know what it says. include error message numbers if you're getting any.)

ITunes for Win XP always gets an error report box when i try to open it

Recently my iTunes has stgopped opening. Everytime I try to run it I get a send error report box ("iTunes has encountered a problem and needs to close."). When trying to run quicktime, i get a buffer overrun error. I've tried everything. I've uninstalled the programs (quicktime wouldnt uninstall at first, so i had to delete the quicktime folder and then uninstall and it worked), used CCleaner. I have all the microsoft updates. This never happened before. I've seen this question posted on a few other forums, but could never find an answer.
I have iTunes 7.3.1.3, but I tried to install an old version (7.0.3) and still encountered the same problem. I also tried removing my iTunes library from My Documents, but that did not work either.
Here's my HijackThis report:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:22:16 AM, on 8/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\WINDOWS\System32\CTsvcCDA.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\MySQL\MySQL Server 4.1\bin\mysqld-nt.exe
C:\Program Files\Registry Defragmentation\RegManServ.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\CTHELPER.EXE
C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\Microsoft ActiveSync\wcescomm.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\PROGRA~1\MI3AA1~1\rapimgr.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\system32\SearchProtocolHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,DefaultPageURL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,DefaultSearchURL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
O1 - Hosts: 127.255.255.255 serial.alcohol-soft.com
O1 - Hosts: 127.255.255.255 www.alcohol-soft.com
O1 - Hosts: 127.255.255.255 images.alcohol-soft.com
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\SiteAdv.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\PROGRA~1\mcafee\VIRUSS~1\scriptsn.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\SiteAdv.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [CTHelper] CTHELPER.EXE
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] "C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE"
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [TrueImageMonitor.exe] C:\Program Files\Acronis\TrueImageHome\TrueImageMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Acronis\TrueImageHome\TimounterMonitor.exe
O4 - HKLM\..\Run: [Acronis Scheduler2 Service] "C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [PWRISOVM.EXE] C:\Program Files\PowerISO\PWRISOVM.EXE
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [LiveMonitor] C:\Program Files\MSI\Live Update 3\LMonitor.exe
O4 - HKLM\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [EPSON Stylus Photo R260 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIBNA.EXE /FU "C:\WINDOWS\TEMP\E_S94D.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [System32DOS] System32DOS.exe
O4 - HKCU\..\Run: [Trunk32App] Trunk32App.exe
O4 - HKCU\..\Run: [Scan32Sys] Scan32Sys.exe
O4 - HKCU\..\Run: [WinSysCheck] WinSysCheck.exe
O4 - HKCU\..\Run: [1LiveUpdate] 1LiveUpdate.exe
O4 - HKCU\..\Run: [CDPreLoader] CDPreLoader.exe
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\wcescomm.exe"
O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
O4 - Startup: Rainlendar.lnk = C:\Program Files\Rainlendar\Rainlendar.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O4 - Global Startup: Monitor.lnk = C:\Program Files\SanDisk\SanDisk TransferMate\SD Monitor.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRA~1\MI3AA1~1\INetRepl.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site .cab?1131333293169
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_si te.cab?1130555547438
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061001/housecall.trendmicro.com/housecall /xscan53.cab
O16 - DPF: {E5ABEB00-B357-4884-9949-77B2C71A7EE3} (BoardCtl Class) - http://www.intel.com/design/motherbd/boardid/BoardID.cab
O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop.com/antivirus/PitPav.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{A424397A-B5A1-453E-928C-87AB8F6DFFCF}: NameServer = 128.200.1.201,128.200.192.202
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~3\Office12\GR99D3~1.DLL
O23 - Service: McAfee Application Installer Cleanup (0213721185957596) (0213721185957596mcinstcleanup) - Unknown owner - C:\WINDOWS\TEMP\021372~1.EXE (file missing)
O23 - Service: Acronis Scheduler2 Service (AcrSch2Svc) - Acronis - C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Unknown owner - C:\Program Files\Norton AntiVirus\isPwdSvc.exe (file missing)
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: MySQL - Unknown owner - C:\Program.exe (file missing)
O23 - Service: Registry Management Service (RegManServ) - Unknown owner - C:\Program Files\Registry Defragmentation\RegManServ.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
End of file - 12002 bytes

By the way this is the
Error Signature:
AppName: itunes.exe AppVer: 7.0.2.16 ModName: unknown
ModVer: 0.0.0.0 Offset: 10001040

Itunes program not responding and wants me to send error report

I have read many posts and answers to this problem and have tried about everything that I have read. When I try to open the itunes 7 program on my desktop, it says the program cannot respond and must shut down. It also asks if I wish to send an error report. I have installed and uninstalled the itunes 7 program several times. I have disabled my spyware applications and my norton antivirus programs and then tried to re-install and I get the same thing. I have also tried to install Quicktime 7 stand alone program and when I try to install and run this program another message comes up that states that it cannot install this Quicktime program because another more recent QT program is already installed on my computer. I am really starting to go crazy here. Can anyone help?

replying to slubadubseano
When I try to open the itunes 7 program on my
desktop, it says the program cannot respond and must
shut down. It also asks if I wish to send an error
report. I have installed and uninstalled the itunes 7
program several times. I have disabled my spyware
applications and my norton antivirus programs and
then tried to re-install and I get the same thing. I
have also tried to install Quicktime 7 stand alone
program and when I try to install and run this
program another message comes up that states that it
cannot install this Quicktime program because another
more recent QT program is already installed on my
computer.
okay, let's try this first.
head into your Add/Remove programs. uninstall
QuickTime.
Next, we’ll manually remove leftover program files
and folders.
1. On the Start menu, click My Computer (or
double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click
Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and
QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your
PC by doing a repair install of
itunes.
switch off antivirus and antispyware applications
prior to the repair install.
go into Add/Remove and select itunes. click "Change"
and then click "Repair".
if the repair install goes through okay, restart the
PC and try launching itunes again. does it launch
properly now?
i tried all above as i am having the same problem, but i still get the message "itunes has encountered a problem and must close" and quicktime still does nothing when i try to open it...

Itunes will not start and keep getting send error report to MS message

I had a system crash and have re-built the sytem with XP Professional SP2 with all upto date patches. Symantec Norton Internet Security 2007.
Downloaded the latest Itunes and Quicktime update on Monday evening and now every time I click on the Itunes icon, i get unable to start application and do you want to send an error report to Microsoft.
I remember all the problems with the 6 to 7 upgrade and am hoping this is not a repeat.
Any help appreciated.

The quote below is from a previous thread where several people solved your same problem with the stated technique. Maybe it will work for you. Good Luck.
iTunes 7.0.2 FIX.........Have tried all 'fixes' suggested but iTunes STILL not opening
1. Uninstall iTunes and Quicktime.
2. Do a search in the C:\ drive for "QuickTime". Delete EVERYTHING that pops up.
3. Restart the computer.
4. Install QUICKTIME ONLY
5. THEN install iTunes......and IT WORKS.....Just remember to install Quicktime FIRST.

Itunes error report

Similar Messages

Maybe you are looking for